# Justt Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Justt the right Financial Services solution for you? Explore 7 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/246026/Justt/reviews --- Justt 4.3 (7) [View alternatives](https://www.capterra.com/p/246026/Justt/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Justt Ease of use 4.3 Customer Service 4.3 ## Showing most helpful reviews Showing 1-7 of 7 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Gytis T. Payment Fraud Analyst Internet Used the software for: Less than 6 months ### "Recover chargeback losses with Justt" July 11, 2024 5.0 Overall, it's a great tool with affordable pricing which both reduces your manual workload while also bringing great results and helping you save lost revenue. Pros From the start, we really liked the ease of setup with Justt. We were able to integrate most of our PSPs in a quick manner, with Justt's instructions leading us on the process. Once we were live, we started noticing how our manual workload was diminished due to Justt automatically handling our disputes and providing evidence where needed. The dashboard is not over-complicated and easy to use, providing key insights on our chargeback stats. Cons The reporting could be slightly improved as we're missing some data points which would really help us understand our disputes better. Review Source Response from Justt July 22, 2024 Thank you for your detailed and positive review! We are thrilled that you found the setup process easy and that our integration instructions were helpful. It's excellent that Justt has significantly reduced your manual workload and provided valuable insights through our user-friendly dashboard. We appreciate your feedback regarding the reporting features. Your suggestions are invaluable, and we are continuously working on enhancements to meet our customers' needs better. Thank you for recognizing Justt's value and affordability. We are committed to helping you save lost revenue and achieve great results. MFO MARIA FERNANDA O. Payments and Risk Lead Information Technology and Services Used the software for: 6-12 months ### "Justt had helped my companny." June 4, 2024 5.0 Pros I like the dashboard ux and the fact that we only pay when the chargeback is won. Justt has helped my business improve the evidence provided to each payment gateway, giving us more chances to win chargebacks and not only that, but also helped our overall business perception since gateways don't usually take as a good merchant one that has many chargebacks. Cons I don't like that some communications with the internal team take long to be answered, and at the end of the day I don't even get a clear answer on some topics. The timezone is a big deal in some occasions. Alternatives considered [Sift](https://www.capterra.com/p/157219/Sift/) Reason for choosing Justt We chose Just for the pricing options of paying only if we win the chargeback and the dashboard that really helped us to have more visibility on business insights. Review Source Response from Justt June 11, 2024 Dear MARIA , Thank you for sharing your concerns. We apologize for any delays in communication and the lack of clear answers. We're working on improving our response times and ensuring clarity in our communications. Your feedback is important to us, and we are committed to making improvements MJ Marc J. Fraud Operations Specialist Financial Services Used the software for: 1-2 years ### "BM x Justt" July 8, 2024 3.0 Fair. Justt is helping us with the defense of our chargebacks. Some tool optimization is still needed to better reach the com\[any's goal. Pros The opportunity to automate the dispute process Cons Their interface still needs optimization. Review Source Response from Justt July 15, 2024 Thank you for your feedback! We're thrilled to hear that Justt is helping with your chargeback defense and automating the dispute process. We're excited to inform you that our product has recently been upgraded. Yarden, your CS representative, will contact you shortly to guide you through our new and improved interface. Your insights are very valuable as we continue to enhance our tools. VM Vivian M. Payment Strat and ops Consumer Services Used the software for: 1-2 years ### "Top notch customer service" July 16, 2024 4.0 Pros The team has been very responsive to our requests and worked hard to meet our needs. Cons Lead time for chances can be long at times due to the level of customization we require. Review Source Response from Justt July 22, 2024 Thank you for your positive feedback! We are delighted that our team has been responsive and dedicated to meeting your needs. We understand that lead times can sometimes be longer due to the high level of customization required. Please know that we are constantly working to improve our processes and reduce these times without compromising on the quality of our service. Your patience and understanding are greatly appreciated. Thank you for choosing us, and we look forward to continuing to serve you. EE Elena E. Head of Risk and Fraud Gambling & Casinos Used the software for: 2+ years ### "a must tool have" July 3, 2024 5.0 Pros The results is the main importance, but also the communication and efficiency with the team. Cons there is nothing that I do not like within the period we are working together Review Source Response from Justt July 22, 2024 Thank you for your fantastic review! We are delighted to hear that you are pleased with the results, communication, and efficiency of our team. Your satisfaction is our top priority. We are thrilled to know that you have had a positive experience with us so far. If you ever have any suggestions or further needs, please feel free to reach out. Thank you for your continued trust in us! PV Paulius V. Director of Payments and Product Financial Services Used the software for: 6-12 months ### "Most innovative chargeback handling tool as a service" June 5, 2024 4.0 It was really great. The service and pricing appealed to us from the very beginning. The team was great in getting us set up, and resolving chargebacks currently works quite well. Pros I like how transparent and targeted the pricing is. Easy to understand and evaluate Integration was quite easy and fast Customer support is quick and responsive Cons There are no real Cons, but I would like them to also become and serve as chargeback experts as a service: offering how to improve product and transaction processing to prevent chargebacks, suggesting possible monitoring strategies based on the data, etc. Suggestions: Also, the timeline for chargeback resolution could be much better and include more descriptive and apparent timelines. Ability to upload additional documents as supporting documents in the dashboard would help. Review Source Response from Justt June 11, 2024 Thank you Paulius, for your feedback. We appreciate your suggestions on becoming chargeback experts and improving our resolution timelines. We're also considering adding document upload capabilities to the dashboard. BH Brian H. Snr Director, Customer Success Computer Software Used the software for: Less than 6 months ### "A great partner in revenue recovery! " July 22, 2024 4.0 Pros Saves our internal team time by allowing Justt to manage the dispute handling for us. Cons Setup and our initial onboarding was not the smoothest but we are back on track now. Review Source Response from Justt July 29, 2024 Thank you for your positive feedback and for highlighting our strengths in revenue recovery! We're thrilled to hear that Justt has been effective in saving your internal team time by managing dispute handling. We appreciate your understanding during the setup and initial onboarding phase. Your patience and collaboration have been instrumental in getting us back on track. We look forward to continuing our successful partnership and are always here to support you. 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