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Rocketmailer is an Email, SMS & voice broadcasting marketing software solution that enables users to create and manage all their newsletter and bulk email or SMS campaigns with ease. The simple drag-and-drop builder allows users to run engaging, targeted campaigns and track every click for detailed, actionable insights. Rocketmailer also provides Subscription Forms, Transactional Messages, Landing Pages, Marketing Automation, Data Privacy Compliance and Content Personalisation.
Provider
Rocketseed
Located In
United Kingdom
Foundation
2000
Open API
Yes
Deployment
Cloud, SaaS, Web-Based
Training
Live Online, Webinars, Documentation, Videos
Support
Email/Help Desk, Knowledge Base, Phone Support
This tool can be used across all industries. Only available in Africa.
Content Source: Rocketmailer
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Rocketmailer Reviews
Pros
Has lovely integrations is it better than the others I have worked with they are same same but different.
Very happy with Rocketmailer. Easy to understand and very easy to on-board a user to work on the platform.
The service received from the team, especially [SENSITIVE CONTENT] were amazing. They were always available to assist and really helpful.
Cons
The platform it self has a few glitches that we are struggling to get around without having to contact the rocketmailer team.
Sometimes the newsletters don't look the same when sending a test as to what it looked like on the platform (coding error).
I have not come across anything that i don't like.
"Rocketmailer"
Pros: I like the fact that it has multiple functions that I can access to assist me with my tendering, with the least amount of effort. Contacts are easy to add / import. The database is easy to maintain. The group lists are great as they allow me to setup multiple trade groups and to email all or specific groups at the click of a button. Once my tender is ready to be sent its just a matter of hitting send and i can immediately move on to the next project as Rocketmailer sends everything in the backround.
Cons: I have not come across anything that i don't like.
Vendor Response
"Outstanding Software! Highly recommended!"
Overall: Absolutely outstanding! Highly recommended and Kaamilah is an absolute gem!
Pros: Detailed Analytics reports, ease of use, local and instant support available and amazing team to work with
Cons: When having to report on client campaigns that run over a few months with multiple mailers sent per month using various databases, it is not possible to pull analytics over a period which makes reporting in this manner a very labour intensive exercise
Vendor Response
"SUPER EXCITED TO HAVE MET "ROCKET MAILER""
Overall: It has been a pleasure from the very first phone call, to be able to speak to a real person!! We have been given so much assistance. Luqmaan has been tremendously patient and very helpful and very quick to respond
Pros: I love that we can speak to people!! Everyone has been super helpful in making this transition so easy
Cons: I can't think of anything that put me off signing up with Rocketmailer
"Nonjabulo from Froggie "
Overall: Overall I think it needs a bit of an improvement to better the experience for us. eg setting up our own template the way we want it and the continued glitches to be resolved
Pros: We are still relatively new when it comes to using this platform so we are still trying to get used to it. So far the thing we enjoy most is how when we do come across an issue we can reply on the rocketmailer team to assist.
Cons: The platform it self has a few glitches that we are struggling to get around without having to contact the rocketmailer team. I would love to be able to customize and set up our emailer template to what we are used to
Vendor Response
"Your Team is EVERYTHING"
Overall: [sensitive content hidden] as my go to team to help. They make a difference. It's not the software its the people. [sensitive content hidden] helped make me a template becasue what was available to me wasn't what I needed. [sensitive content hidden] patiently explaining concepts and showing me how to do things, [sensitive content hidden]assisting with sms info.
Pros: My support team that are assigned to me. It's not the product because they are all a much of a muchness. The system works. Has lovely integrations is it better than the others I have worked with they are same same but different. But if you want service, helpfulness, suggestions, commitment to make your business do better, [sensitive content hidden] are your team.
Cons: I quite like it so I have no negative feedback.
Vendor Response
