# Rocketmailer Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Rocketmailer the right Email Marketing solution for you? Explore 17 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/246122/Rocketmailer/reviews --- Rocketmailer 4.6 (17) [View alternatives](https://www.capterra.com/p/246122/Rocketmailer/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 13th, 2026 # Reviews of Rocketmailer Ease of use 4.2 Customer Service 4.9 ## Showing most helpful reviews Showing 1-17 of 17 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Monty K. Senior Estimator Construction Used the software for: 6-12 months ### "Rocketmailer" March 1, 2022 5.0 Pros I like the fact that it has multiple functions that I can access to assist me with my tendering, with the least amount of effort. Contacts are easy to add / import. The database is easy to maintain. The group lists are great as they allow me to setup multiple trade groups and to email all or specific groups at the click of a button. Once my tender is ready to be sent its just a matter of hitting send and i can immediately move on to the next project as Rocketmailer sends everything in the backround. Cons I have not come across anything that i don't like. Review Source Response from Rocketseed March 2, 2022 Monty, thank you very much for the feedback and I am so glad we can make your communication goals easier! GB Giselle B. Marketing Manager Security and Investigations Used the software for: Less than 6 months ### "Your Team is EVERYTHING" August 27, 2024 5.0 \[sensitive content hidden\] as my go to team to help. They make a difference. It's not the software its the people. \[sensitive content hidden\] helped make me a template becasue what was available to me wasn't what I needed. \[sensitive content hidden\] patiently explaining concepts and showing me how to do things, \[sensitive content hidden\]assisting with sms info. Pros My support team that are assigned to me. It's not the product because they are all a much of a muchness. The system works. Has lovely integrations is it better than the others I have worked with they are same same but different. But if you want service, helpfulness, suggestions, commitment to make your business do better, \[sensitive content hidden\] are your team. Cons I quite like it so I have no negative feedback. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Before my time so i dont know i would assume cost becasue you are ass effective as mailchimp but more cost effective Review Source Response from Rocketseed September 16, 2024 Hi Giselle. Thanks for your positive feedback. We're glad to know you're enjoying the Rocketmailer experience! NC Nonjabulo C. Content Creator Retail Used the software for: Less than 6 months ### "Nonjabulo from Froggie " September 15, 2023 2.0 Overall I think it needs a bit of an improvement to better the experience for us. eg setting up our own template the way we want it and the continued glitches to be resolved Pros We are still relatively new when it comes to using this platform so we are still trying to get used to it. So far the thing we enjoy most is how when we do come across an issue we can reply on the rocketmailer team to assist. Cons The platform it self has a few glitches that we are struggling to get around without having to contact the rocketmailer team. I would love to be able to customize and set up our emailer template to what we are used to Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Pricing Review Source Response from Rocketseed October 3, 2023 Hi Nonjabulo. Thank you for your feedback. We're actively working on introducing more template customization options to better suit your specific needs, however, there are some limitations with the third-party integration you utilize which in turn passes some restrictions to us. We apologize for the glitches you've encountered and believe our development team has rectified these issues. We're glad to hear you've found our support team helpful; we have asked your AM to be in touch to check you have all you currently need. CB Chantal B. Snr National & International Sales, Marketing & Business Development Manager Marketing and Advertising Used the software for: 2+ years ### "Outstanding Software! Highly recommended!" February 15, 2022 5.0 Absolutely outstanding! Highly recommended and Kaamilah is an absolute gem! Pros Detailed Analytics reports, ease of use, local and instant support available and amazing team to work with Cons When having to report on client campaigns that run over a few months with multiple mailers sent per month using various databases, it is not possible to pull analytics over a period which makes reporting in this manner a very labour intensive exercise Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Blocks usage with no opportunity to first ascertain the reason and when eventually one does establish the reason after a few days, there is no detail or opportunity to manage the reason. Support takes days! Review Source Response from Rocketseed March 1, 2022 Thank you very much. Our team aims to give you the best tool and the best service to drive your communication goals! SG Sue G. MANAGING DIRECTOR Leisure, Travel & Tourism Used the software for: Less than 6 months ### "SUPER EXCITED TO HAVE MET "ROCKET MAILER"" October 24, 2024 5.0 It has been a pleasure from the very first phone call, to be able to speak to a real person!! We have been given so much assistance. Luqmaan has been tremendously patient and very helpful and very quick to respond Pros I love that we can speak to people!! Everyone has been super helpful in making this transition so easy Cons I can't think of anything that put me off signing up with Rocketmailer Review Source Response from Rocketseed January 7, 2025 Thank you for your fantastic review! We're thrilled to hear about your positive experience with Rocketmailer and our dedicated support. It’s great to know that our personalized assistance made your transition smooth. If you have any further questions, feel free to reach out. Thank you for choosing Rocketmailer! KP Kayla P. Training Leader & Marketing Consultant Insurance Used the software for: 2+ years ### "Awesome platform even better customer service" September 12, 2023 5.0 Pros We send out all our newsletter with Rocketmailer, as well as training invites, tracking the RSVP's for events is super helpful as well as being able to send the invite to people who have not yet opened the email. It's easy to understand reports on the performance of each mail sent out.There are so many things you can do on Rocketmailer which I haven't tried yet, but I will be making use of more of these features in the future.What I like most about Rocketmailer is the customer service, \[sensitive content hidden\] is always prepared to help even if she needs to help with the same thing more than once, her service is quick and friendly. Cons Sometimes the newsletters don't look the same when sending a test as to what it looked like on the platform (coding error).Some new customization features will be nice, such as different fonts for forms and more spacing and bullet point options. Review Source Response from Rocketseed October 9, 2023 Hi Kayla. We truly appreciate your valuable feedback. Our goal is to ensure the optimal rendering of every email across various email clients. It's worth noting that how HTML is displayed ultimately depends on the specific email client being used. Your insightful suggestions are much appreciated, and we will certainly forward them to our product team for consideration on our wish list. Thank you for helping us enhance our services! WV Werner V. Digital Marketing Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Staff Communication and Info Distribution" October 13, 2022 5.0 Very happy with Rocketmailer. Easy to understand and very easy to on-board a user to work on the platform. Pros The ability to use templates and add standard branding to be used by users. Cons Not always possible to change template icon colours or current template code. Importing templates from a third-party not always displaying correctly. Reason for choosing Rocketmailer We understand that Rocketmailer is a white label version of Everlytic, but our customer service and experience we received made us stay with Rocketmailer. Review Source Response from Rocketseed October 24, 2022 Thank you for your feedback Werner. Your Account Manager will reach out to further discuss your template requirements. We appreciate your support. JD Johan D. CEO Retail Used the software for: 2+ years ### "Best Company yet!" March 1, 2022 5.0 Lovely team to work with. Been with them for years now. Pros Great tech, easy to use, super support. Wonderful people. Cons Not much we dont like, we use it daily and are very happy. Review Source Response from Rocketseed March 2, 2022 Thank you Johan. We strive to give you the best service and a world class tool. We look forward to helping you reach your communication goals for 2022 and beyond! JV Jaime V. Sales & Ops Manager Media Production Used the software for: 2+ years ### "Getting the Message " September 12, 2023 4.0 Good I enjoy the programme Pros Rocket mail is very user friendly and gets our message across. Cons Sometimes it glitches and frustrates me and we could have a better open rate. Review Source Response from Rocketseed September 13, 2023 Hi Jaime! Thank you for your feedback. Your Rocketmailer account manager will share some of the best practices to ensure that you are making the most of the Rocketmailer software. TV Tanya V. General Manager Financial Services Used the software for: 2+ years ### "Rocketseed Mailer" March 14, 2022 5.0 Secure bulk email communication with our clients, we have been using the product for a number of years. Pros Easy to use, no issues to report. Cons Exporting of stats on the mails - apparently it is not accurate enough. This is what was reported by our Administrator. Reason for choosing Rocketmailer We are now interested in more infor re your RSVP and Event Management - do you have a webinar hosting platform that we can use for our events? If so, can you please email me more info. to \[SENSITIVE CONTENT\] regards \[SENSITIVE CONTENT\] Review Source Response from Rocketseed April 28, 2022 Thank you for your review Tanya. Rocketmailer report carries a ton of analytics in the Detailed Report. Rocketmailer handles all the emails that pertain to your RSVP, however, we are not a Webinar Hosting platform. Your Account Manager will reach out to discuss further. JK Jackie K. Marketing Manager Hospitality Used the software for: Less than 6 months ### "Kievits Kroon" February 9, 2023 4.0 100+% Pros more design features, CRM capabilities, reporting dashboard, client service people Cons difficult to find settings / functionalities without help Reason for choosing Rocketmailer Your service Review Source Response from Rocketseed February 17, 2023 Thank you for your feedback Jackie. We always love getting insight into your user experience. Our UI is designed to best optimize all the features. Your Account Manager is always available to guide and assist you. EN Elisca N. Marketing Assistant Hospitality Used the software for: 6-12 months ### "Very happy with Rocketmailer." October 12, 2023 5.0 Pros It's user-friendly & easy to navigate. We can continuously upload new contacts to our database at the same time. Cons Creating a newsletter from scratch can be challenging, but not too difficult. ;) Review Source Response from Rocketseed November 23, 2023 Hi Elisca. Thanks for your positive feedback. We're glad to know you're enjoying the Rocketmailer experience! VK Victor K. Integrated Marketing coordinator Higher Education Used the software for: 6-12 months ### "Great platform with great customer service " March 2, 2022 4.0 Pros The product is easy to use and was seamlessly integrated. Cons just having an option for a unique identifier. Review Source Response from Rocketseed March 3, 2022 Victor, thank you and we appreciate your feedback. As a standard, email or mobile will be the Unique Identifier. However, not all clients have the same needs, therefore you can opt to use any data field as a Unique Identifier. We do guide our clients on how to apply this and ensure that it is used correctly. We look forward to helping you reach all your commination goals for 2022 and beyond. SK Shaun K. Business Development Coordinator Management Consulting Used the software for: 2+ years ### "At Rocket Mailer customer support is AAA. " August 24, 2022 5.0 Extremely positive. Pros The software is easy to use and I trust Rocket Mailer to ensure that everything is above board. Cons Sometimes it feels like there are too many functionalities squashed into a single page. Review Source Response from Rocketseed October 24, 2022 Thank you for your review. We appreciate your support and feedback! NT Nevin T. Trade Marketing Specialist Marketing and Advertising Used the software for: Less than 6 months ### "Amazing service" June 30, 2022 5.0 My overall experience was amazing. The service received from the team, especially \[SENSITIVE CONTENT\] were amazing. They were always available to assist and really helpful. The tools used, also helped us immensely, and really got us to deliver efficiently. This is such an efficient way of doing business and so professional - look & feel too. Pros I really like how we are able to get all the information we require, whenever we require it. It is so detailed and I am able to see when a mailer was opened, bounce rates, unopened. Cons There was nothing I didn't like about this. I personally didn't like the reply options but this is not anything major. Review Source Response from Rocketseed July 5, 2022 Thank you Nevin. We really appreciate your feedback. Analytics are crucial for you to measure your campaign, so I am glad you are happy with this! KV Keri V. Marketing Manager Computer Software Used the software for: Less than 6 months ### "Efficient software to fulfil our needs " October 18, 2022 5.0 We are relatively new users, having subscribed in September 2022, and the overall experience with the system and the Rocket Mailer staff has been amazing! Pros It's so easy to mail to existing clients and potential clients with campaigns at the required time. The bounces/unsubscribes and opened data is most helpful. Cons There should be a way to send a calendar invite from the system rather than generate an ics file. Reason for choosing Rocketmailer Ease of use. Review Source Response from Rocketseed October 24, 2022 Thank you Keri. Your Account Manager will reach out to you regarding the iCal links. We appreciate your support and feedback regarding our tool and team! AH Ali H. Digital Marketing Specialist Consumer Electronics Used the software for: Less than 6 months ### "Great Product !" March 3, 2022 5.0 Pros It's super easy to create a great mailer if you are strapped for time ! Cons I think there could be more features to the creator side. Review Source Response from Rocketseed March 7, 2022 We appreciate your feedback. Our Builder drag and drop tool has been designed to accommodate clients with very little HTML knowledge. You are more than welcome to email your Account Manager if there is a specific feature you are not seeing. We look forward to helping you reach your communication goals! 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