# ABM Loyalty Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about ABM Loyalty Software - reviews, pricing plans, popular comparisons to other CRM products and more.

Source: https://www.capterra.com/p/246128/ABM-Loyalty

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# 

 ABM Loyalty Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

ABM Loyalty

## What is ABM Loyalty?

The aim of the system increase in income, profit and market share. Building friendly relations with buyers, possibility of direct communication, new client attraction, researches on behavior and preferences based on transparent data. Implementation of own specific loyalty program for a retail chain, online stores or Organization of Coalition, Partner Bonus Loyalty Program with the ability to connect other partners to the program network.

## What is ABM Loyalty used for?

[Customer Loyalty](https://www.capterra.com/customer-loyalty-software/)[CRM](https://www.capterra.com/customer-relationship-management-software/)

Overall rating

Based on 2 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### ABM Loyalty

5.0 (2)

VS.

[4.9 (3,426)](https://www.capterra.com/p/186209/Guusto/reviews/)

Starting Price

Contact vendor

Starting Price

$4.8

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (2)

Ease Of Use

4.9 (3,426)

Value For Money

5.0 (2)

Value For Money

4.9 (3,064)

Customer Service

4.5 (2)

Customer Service

4.9 (3,121)

## ABM Loyalty alternatives

[4.9 (248)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/)

Starting price

$79.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.9 (109)](https://www.capterra.com/p/78966/Preferred-Patron-Loyalty/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.3 (6,964)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

Starting price

$14.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.7 (96)](https://www.capterra.com/p/10002488/Owner/reviews/)

Starting price

$499.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

API

Application programming interface that allows for integration with other systems/databases

Calendar Management

Track and manage schedules and meetings via an integrated calendar

Campaign Analytics

Track and interpret campaign performance metrics

Campaign Management

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Client Portal

Private online space that lets businesses securely share documents and provide information access to clients

ABM Loyalty 27 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Application programming interface that allows for integration with other systems/databases

Track and manage schedules and meetings via an integrated calendar

Track and interpret campaign performance metrics

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Private online space that lets businesses securely share documents and provide information access to clients

Manage, organize, and store contact information

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A report showing what actions customers perform

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Record customer information, purchase history, and other notes

Process of dividing customers into groups based on common characteristics

Track products that are for sale at a reduced price or part of coupon promotions

Tracks metrics that provide insight into how a user interacts with any interface or product

Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus

Track interaction history by documenting conversations for contacts

Manage loyalty cards that hold rewards and promotions to incentivize customers to return

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Access software remotely via mobile devices

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Accept and process customer payments for products or services using hardware and software

Design, communicate, and distribute incentives to perform a specific action

Timed notification for any upcoming task, deadline, appointment, or activity

Strategize and implement rewards for returning customers, employees and other members

Create and administer polls and surveys

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Features

5.0 (2)

5.0

Based on 2 reviews

## Pricing

Value for money

5.0 (2)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

5.0 (2)

5.0

Based on 2 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

4.5 (2)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (2)

4.5

Based on 2 reviews

## User reviews

Overall rating

5.0

Based on 2 reviews

Filter by rating

5(2)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

MS

Marina S.

Loyalty Program Manager

Retail

### "Wide possibilities for bonus/loyalty program operations"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

November 1, 2018

Client base update (Actualization) due to mobile phone number binding. New capabilities in terms of analytics and promo campaigns

Pros

High rate of processing, campaigns and analytics adjustment

Cons

Longer order of upgrades cause longer expectation time for some crucial updates

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AG

Anna G.

Head of Commercial Department

Retail

### "1 We successfully use the ABM Loyalty for is a program of encouraging customers "LOTOK Family""

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 17, 2017

The total number of issued bonus cards is more than 120,000 participants. Increase in the average check by 20%. Increase in the average number of positions in the check. The "LotOK" chain, in addition to the key card, provides the special keychain to the main card, which allows the entire family to accumulate additional funds on the account. Participants present their key card or keychain at the POS before each purchase and automatically accumulate points to their account. For each 1 (one) hryvnia paid in the retail chain, the Participant receives 1 (one) "OK". After the payment (cash or bank cards), the check indicates the number of accumulated "OK" in the form of an integer

Pros

1\. Cloud-based CRM system for managing the program and settings of rewards. 2. The site was developed and integration was carried out with the personal cabinet of the Participant (client) of the Loyalty program www.lotok.ua 3. Participant's tool - a plastic card with bar codes EAN 13 and QR code. 4. Mobile app, wallet (iOS, Android). 5. Integration with iBox self-service terminal networks. 6. Single channel (omni channel) for correct data collection and interaction with the participants of the program. 7. Integration with the cash software.

Cons

Previously, our stores provided customers with discounts. This howled is not profitable for our retail chain. ABM Loyalty is a bonus loyalty program. It was difficult for us to adjust to the bonus program.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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