# ABM Loyalty Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about ABM Loyalty Software - reviews, pricing plans, popular comparisons to other CRM products and more. Source: https://www.capterra.com/p/246128/ABM-Loyalty --- # ABM Loyalty Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) ABM Loyalty ## What is ABM Loyalty? The aim of the system increase in income, profit and market share. Building friendly relations with buyers, possibility of direct communication, new client attraction, researches on behavior and preferences based on transparent data. Implementation of own specific loyalty program for a retail chain, online stores or Organization of Coalition, Partner Bonus Loyalty Program with the ability to connect other partners to the program network. ## What is ABM Loyalty used for? [Customer Loyalty](https://www.capterra.com/customer-loyalty-software/)[CRM](https://www.capterra.com/customer-relationship-management-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ABM Loyalty?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://abmcloud.com&name=ABM Loyalty) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ABM Loyalty 5.0 (2) VS. [4.9 (3,745)](https://www.capterra.com/p/186209/Guusto/reviews/) Starting Price Contact vendor Starting Price $4.8 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (2) Ease Of Use 4.9 (3,745) Value For Money 5.0 (2) Value For Money 4.9 (3,371) Customer Service 4.5 (2) Customer Service 4.9 (3,431) ## ABM Loyalty alternatives [4.9 (254)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.3 (6,982)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.8 (501)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [RepeatMD](https://www.capterra.com/p/10009042/RepeatMD/) [4.4 (190)](https://www.capterra.com/p/10009042/RepeatMD/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars ## FAQs about ABM Loyalty Overview ### What company size and specific industries is ABM Loyalty built for? ABM Loyalty targets businesses in the customer loyalty market, including companies that manage loyalty programs and repeat-customer engagement. The vendor description does not specify a particular company size or industry, so it is best suited to organizations operating in loyalty-focused retail, service, or customer retention environments. Features and Usability ### What are the key features of ABM Loyalty? ABM Loyalty offers CRM, loyalty cards, and multi-channel communication as core features. It also includes customer segmentation, contact and customer databases, loyalty program and rewards management, discount and gift card management, campaign management, campaign analytics, reporting and statistics, and survey and feedback tools. Talk to an expert ### More questions? Ask our experts Getting Started and Support ### What training and onboarding options does ABM Loyalty offer? ABM Loyalty provides documentation for training and onboarding. Documentation gives teams written reference material for reviewing setup steps, learning product features, and checking procedures when needed. No other training formats are listed in the catalog data. Getting Started and Support ### What customer support options does ABM Loyalty offer? ABM Loyalty offers email/help desk and phone support for customer assistance. No reviewer feedback is available here to describe response times, helpfulness, or common support frustrations, so only the listed support channels can be confirmed. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities API Application programming interface that allows for integration with other systems/databases Calendar Management Track and manage schedules and meetings via an integrated calendar Campaign Analytics Track and interpret campaign performance metrics Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Client Portal Private online space that lets businesses securely share documents and provide information access to clients ABM Loyalty 27 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Application programming interface that allows for integration with other systems/databases Track and manage schedules and meetings via an integrated calendar Track and interpret campaign performance metrics Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Private online space that lets businesses securely share documents and provide information access to clients Manage, organize, and store contact information Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A report showing what actions customers perform A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Record customer information, purchase history, and other notes Process of dividing customers into groups based on common characteristics Track products that are for sale at a reduced price or part of coupon promotions Tracks metrics that provide insight into how a user interacts with any interface or product Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Track interaction history by documenting conversations for contacts Manage loyalty cards that hold rewards and promotions to incentivize customers to return Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Access software remotely via mobile devices Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Accept and process customer payments for products or services using hardware and software Design, communicate, and distribute incentives to perform a specific action Timed notification for any upcoming task, deadline, appointment, or activity Strategize and implement rewards for returning customers, employees and other members Create and administer polls and surveys Get Advice We can help you find the software with the features you need. Features 5.0 (2) 5.0 Based on 2 reviews ## Pricing Value for money 5.0 (2) ### Starting price Free trial not available Value for money 5.0 (2) 5.0 Based on 2 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (2) 4.5 Based on 2 reviews ## User reviews Overall rating 5.0 Based on 2 reviews Filter by rating 5(2) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent MS Marina S. Loyalty Program Manager Retail ### "Wide possibilities for bonus/loyalty program operations" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 November 1, 2018 Client base update (Actualization) due to mobile phone number binding. New capabilities in terms of analytics and promo campaigns Pros High rate of processing, campaigns and analytics adjustment Cons Longer order of upgrades cause longer expectation time for some crucial updates Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AG Anna G. Head of Commercial Department Retail ### "1 We successfully use the ABM Loyalty for is a program of encouraging customers "LOTOK Family"" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 17, 2017 The total number of issued bonus cards is more than 120,000 participants. Increase in the average check by 20%. Increase in the average number of positions in the check. The "LotOK" chain, in addition to the key card, provides the special keychain to the main card, which allows the entire family to accumulate additional funds on the account. Participants present their key card or keychain at the POS before each purchase and automatically accumulate points to their account. For each 1 (one) hryvnia paid in the retail chain, the Participant receives 1 (one) "OK". After the payment (cash or bank cards), the check indicates the number of accumulated "OK" in the form of an integer Pros 1\. Cloud-based CRM system for managing the program and settings of rewards. 2. The site was developed and integration was carried out with the personal cabinet of the Participant (client) of the Loyalty program www.lotok.ua 3. Participant's tool - a plastic card with bar codes EAN 13 and QR code. 4. Mobile app, wallet (iOS, Android). 5. Integration with iBox self-service terminal networks. 6. Single channel (omni channel) for correct data collection and interaction with the participants of the program. 7. Integration with the cash software. Cons Previously, our stores provided customers with discounts. This howled is not profitable for our retail chain. ABM Loyalty is a bonus loyalty program. It was difficult for us to adjust to the bonus program. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. 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