# Unzer Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Unzer Software - reviews, pricing plans, popular comparisons to other Payment Processing products and more.

Source: https://www.capterra.com/p/246129/Unzer

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# 

 Unzer Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Unzer

## What is Unzer?

Unzer offers a payment module for Internet shops and stores. Its specialty is the pronounced international flavor of such payment options, which includes: "all common payment methods in 160 countries, in all currencies." The spectrum ranges from direct debits in Germany to wallets, such as Apple Pay and PayPal, and to Japanese and Chinese credit cards. The most popular cards, and Apple Pay, can be used for payments in stores.

## What is Unzer used for?

[Payment Processing](https://www.capterra.com/payment-processing-software/)

Top alternative

Featured

Overall rating

Based on 1 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

### Starting price

Free trial not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Unzer

3.0 (1)

VS.

[4.2 (2,052)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.0 (1)

Ease Of Use

4.0 (2,008)

Value For Money

3.0 (1)

Value For Money

3.9 (1,598)

Customer Service

3.0 (1)

Customer Service

3.8 (1,701)

## Unzer alternatives

Highest Rated

[4.7 (3,642)](https://www.capterra.com/p/153752/Vagaro/reviews/)

Starting price

$23.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[3.8 (726)](https://www.capterra.com/p/152638/Epos-Now/reviews/)

Starting price

$349.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

68%

of reviewers

rated it above 4 stars

[4.2 (142)](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

79%

of reviewers

rated it above 4 stars

[4.6 (3,354)](https://www.capterra.com/p/123889/Stripe/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

## FAQs about Unzer

Overview

### What company size and specific industries is Unzer built for?

Unzer is designed for trading companies, traders, and manufacturers of any size, including online and offline retailers that need to add multiple payment options to a shop or store. It fits businesses in commerce and manufacturing that sell through physical locations, e-commerce, or both.

Features and Usability

### What are the key features of Unzer?

Unzer offers payment fraud prevention, payment processing, data security, inventory management, reporting and analytics, and sales reports. These features support transaction screening, payment acceptance, stock tracking, and performance reporting across payment and sales activity.

Integrations

### Which third-party tools and platforms does Unzer integrate with?

Unzer integrates with 5 third-party platforms, including e-commerce systems such as SAP Commerce Cloud, Shopware, Spryker, and WooCommerce, plus Online Auction System. These catalog integrations cover online commerce and auction workflows, giving Unzer connection options across several common storefront and transaction environments.

Getting Started and Support

### What training and onboarding options does Unzer offer?

Unzer provides documentation to support teams getting started. This written material can serve as a self-paced reference for setup steps, product details, and day-to-day use. No other training formats are listed in the catalog data.

Getting Started and Support

### What customer support options does Unzer offer?

Unzer provides Email/Help Desk support for customer questions and issue resolution. No reviewer feedback is available here, so support quality, response speed, and helpfulness cannot be assessed from user experience data.

## Pricing

Value for money

3.0 (1)

### Starting price

Free trial not available

Value for money

3.0 (1)

3.0

Based on 1 reviews

## Integrations

[

WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[

Shopware](https://www.capterra.com/p/145605/Shopware/)[

Online Auction System](https://www.capterra.com/p/177650/Ecommerce-Marketplace-Solution/)[

SAP Commerce Cloud](https://www.capterra.com/p/275495/SAP-Commerce-Cloud/)[

Spryker](https://www.capterra.com/p/174446/Spryker/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.0 (1)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.0 (1)

3.0

Based on 1 reviews

## User reviews

Overall rating

3.0

Based on 1 reviews

Filter by rating

5(0)

4(0)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AN

Anonymous User

General Manager

Management Consulting

### "It's a decently priced payment processor for handling high transaction volumes"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

May 28, 2023

I used to be a big proponent of mPAY24, the predecessor of heidelpay which then rebranded to Unzer. Ever since the rebranding though I am quite disappointed with Unzer's offering.

Pros

If you're hosting a webshop with tons of transactions each month, the variable fees of Unzer are quite low compared to other alternatives on the market. So if saving money with transactions is your primary concern, Unzer might be a good choice for you.

Cons

The onboarding process is a pain. It's very long, with tons of fields to fill out and extremely rigid. I understand Unzer is a financial institution, but there are other vendors on the market that handle this a lot faster! Also the monthly fees made it unattractive for us if we are dealing with online shops that don't have a fast amount of transactions.

Switched from

[Stripe](https://www.capterra.com/p/123889/Stripe/)

Because I wanted a European based payment provider

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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