--- title: "Heropost Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Heropost Software - reviews, pricing plans, popular comparisons to other Social Media Management products and more." source_url: "https://www.capterra.com/p/246134/HEROPOST/" page_type: "product" language: "en" publication_date: "2026-09-28" --- # Heropost Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 28, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Heropost ## What is Heropost? Heropost can be deployed to track users’ activities on multiple social networks. The central element of the application is the dashboard, which can be flexibly adapted to meet custom requirements. Users add their social media accounts and can manage them, follow trending hashtags, or add content via the content creator. Heropost supports unlimited accounts. ## What is Heropost used for? [Social Media Management](https://www.capterra.com/social-media-management-software/) Top alternative Featured Overall rating Based on 20 user reviews Reviews sentiment Positive 35% Neutral 10% Negative 55% Starting price $997 Other, Per Year Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Heropost?[Manage this product listing](https://www.g2.com/products/heropost/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Heropost 2.6 (20) VS. [4.9 (162)](https://www.capterra.com/p/166130/Cloud-Campaign/reviews/) Starting Price $997 Other, Per Year Starting Price $49 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.1 (20) Ease Of Use 4.8 (969) Value For Money 2.1 (19) Value For Money 4.9 (891) Customer Service 2.1 (17) Customer Service 4.9 (853) ## Heropost alternatives Highest Rated [Vista Social](https://www.capterra.com/p/239366/Vista-Social/) [4.9 (969)](https://www.capterra.com/p/239366/Vista-Social/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/239366/Vista-Social/) [Publer](https://www.capterra.com/p/177145/Publer/) [4.8 (986)](https://www.capterra.com/p/177145/Publer/reviews/) Starting price $5.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/177145/Publer/) [Instagram](https://www.capterra.com/p/210721/Instagram/) [4.7 (5,226)](https://www.capterra.com/p/210721/Instagram/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/210721/Instagram/) [Zoho Social](https://www.capterra.com/p/159351/Zoho-Social/) [4.7 (3,491)](https://www.capterra.com/p/159351/Zoho-Social/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/159351/Zoho-Social/) [View all alternatives](https://www.capterra.com/p/246134/HEROPOST/alternatives/) ## FAQs about Heropost Overview ### Which roles and teams benefit most from Heropost? Heropost is most used by business owners, founders, CEOs, and directors who oversee social media for one or multiple companies. Social media managers, digital asset managers, and marketing strategists use it to plan posts, organize content assets, publish across channels, and maintain consistent online communication. Answer based on 20 reviews Overview ### What company size and industries is Heropost built for? Heropost is designed for small businesses, which represent 90% of reviewers, especially Marketing and Advertising teams at 35%. It supports social media managers, freelancers, and PR departments, with additional use in Accounting and Automotive, each at 5%. All reviewers use it for social media management. Answer based on 20 reviews Features and Usability ### What are the key features of Heropost? Heropost offers post scheduling, content management, social media monitoring, and @mentions for coordinating publishing and tracking brand activity. These core features support planning posts in advance, organizing content, monitoring social conversations, and tagging users or accounts within social media workflows. Integrations ### Which third-party tools and platforms does Heropost integrate with? Heropost integrates with 6 social platforms: Facebook Business Suite, Instagram, LinkedIn Marketing Solutions, Pinterest, Twitter/X, and YouTube. These connections cover major publishing and social management channels, giving Heropost support across the networks many marketing teams use for content distribution and account management. Answer based on 2 reviews Getting Started and Support ### What customer support options does Heropost offer? Heropost provides chat support. Users describe support as inconsistent, with some saying responses can be slow or hard to reach, while others report little need for help. Feedback also points to frustration around billing and cancellation handling, which has shaped overall perceptions of the support experience. Answer based on 7 reviews ## Features AI summary Based on 6,202 Social Media Management reviews Not all Social Media Management products cover every feature buyers care about most. Here is what reviewers highlight as essential when choosing a solution: - **Social Media Integration** (**55%** of reviewers rated this feature as critical) - **Post Scheduling** (**57%**) - **Automated Publishing** (**54%**) Heropost includes **Post Scheduling**, which gives teams a way to plan and time content in advance. However, it does not offer **Social Media Integration** or **Automated Publishing**. Instead, it provides **Content Management** (**42%**), which can help teams organize creative assets and keep publishing workflows more consistent. Together, these capabilities help businesses maintain a steadier posting process and manage content more efficiently. Post Scheduling 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Schedules specific times for content to appear on social media platforms, blogs, websites etc. Content Management 2.3 (15) 60.00% of 15 reviewers that rated this feature as important or highly important Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Social Media Monitoring 2.5 (11) 45.45% of 11 reviewers that rated this feature as important or highly important Track activity on sites such as Facebook, Twitter, Instagram, etc. @mentions An @mention is a way to tag or notify a specific person about a message/post Heropost 4 features ### All Features - @mentions: An @mention is a way to tag or notify a specific person about a message/post - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Post Scheduling: Schedules specific times for content to appear on social media platforms, blogs, websites etc. - Social Media Monitoring: Track activity on sites such as Facebook, Twitter, Instagram, etc. --- Get Advice We can help you find the software with the features you need. Features 2.4 (20) 2.4 Based on 20 reviews ## Pricing Value for money 2.1 (19) Basic $997.00 Other,Per Year Value for money 2.1 (19) 2.1 Based on 19 reviews ## Integrations [ Instagram](https://www.capterra.com/p/210721/Instagram/)[ Twitter/X](https://www.capterra.com/p/214056/Twitter/)[ YouTube](https://www.capterra.com/p/237905/YouTube/)[ Pinterest](https://www.capterra.com/p/234608/Pinterest/)[ Facebook Business Suite](https://www.capterra.com/p/235972/Facebook-Business-Suite/)[ LinkedIn Marketing Solutions](https://www.capterra.com/p/241612/LinkedIn-Marketing-Solutions/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 2.1 (17) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 2.1 (17) 2.1 Based on 17 reviews ## User reviews Overall rating 2.7 Based on 20 reviews Filter by rating Counts reflect reviews available in this feed. 5(4) 4(3) 3(2) 2(4) 1(7) Mentioned topic Recent reviews first, then most helpful Ty B. Digital Asset Manager Used the software for: 3-5 years ### "Spend 1/100th what you do with other platforms." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 November 24, 2023 Pros Hero post is simple to set up, easy to use, integrates with everything i need it to and costs WAY less. It is a little bare-bones in its overall design compared to others. It is a great little workhorse of a set up with a one time fee. We hopped on these guys when they first started out. Cons Customer service is a bit slow in my experience but luckily i have not had much difficulty to warrant having to reach out often. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Antoine W. SBDM Wastewater Treatment Used the software for: 1-3 years ### "The lamest executed good idea ever!" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 2/10 May 20, 2022 I was pretty happy to start with, but that did not last. I was indeed switching from Hootsuite, and I swiftly understood why it was cheaper (over time, because to start with, you really feel the one-time payment). I'm now considering switching back (to Hootsuite or Coschedule) even though theoretically, I should be covered forever with my lifetime subscription to Heropost. Pros It's a really cool concept: turning a SaaS-dominated business back into lifetime subscriptions. But the execution is simply too poor to make it a credible alternative to the tools it pretends to emulate/replace (Hootsuite, Coschedule...) Cons The user interface is horrible. Forget to tick a box and your message will disappear forever... Integrations with social networks tend to diminish with time as APIs get renewed and changed so that it ends up being really below average in terms of functionalities. Sure it's cheap! But for what it is, it is still expensive. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Founder Used the software for: 3-5 years ### "Unfortunately LifeTime is a scam. Heropost is mostly very limited platform." 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 June 28, 2024 Slow and AI-based customer service, do not respond to contact by e-mail. Heropost regularly changes product features and pricing without informing their clients and ignoring their own T&C. Untrustworthy! Pros The promise of automated scheduling of social media posts. Cons The lie of paying for an "unlimited / lifetime" subscription for Heropost, only for those users to be "limited" in some functionalities (eg. can't use TikTok anymore) and "phased out" after a year because they have a new "Heropost" which they decided Lifetime doesn't apply to anymore. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Ceo Used the software for: 1-3 years ### "Stay away from this company" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 January 8, 2024 Horrible customer service, completely inadequate user interface, slow and bogs down, absolutely horrible pricing model, unethical company just honoring prior lifetime up sale. Stay away from this company Pros Offers a poor interface for scheduling with approximately 5 social media platforms. There is very little else that is good about this platform Cons Poor interface, poor performance, pricing model to to dishonor past promise of lifetime pricing and force upgrade monthly fee for less features. Stay away from this company Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Social Media Poster Used the software for: 1-3 years ### "Beware 'Lifetime Login' That Isn't, Very Short Trial Period, Etc" 1.0 Overall Rating 1.0 1.0 Ease of Use 5.0 5.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 March 27, 2024 Until 2 months ago, I recommended it all the time. I know of at least three small businesses who were using it on my suggestion. Now, I'll shop around and I'll never recommend them again. Pros We're a small organization, less than 30 employees, but we do direct mail, texting, emailing, and social to connect with members of our non-profit. We didn't do much besides post on Heropost, and only on FB. But it was fast, it was cheap, and it worked. Cons They finally upgraded, but existing users are being told that their 'lifetime logins' won't apply to the 'new' product, which is essentially Heropost 2.0. Further, the site for the old Heropost is giving a 404 error for days on end, so it's looking more and more like we got shafted. With a 404 error, I can't exactly ask customer service if this is temporary, or the new deal we're getting. I thought I'd consider the new version, since I've been happy with this older one until this recent mess. They give you a 24 hour period to trial it...and you can't find the price until you're into that 24 hour trial. I hate that crap because they know that nobody can dedicate half a work day to trialing a new software THAT EXACT DAY that they sign up. Not impressed. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Dave M. Owner Used the software for: 3-5 years ### "Heropost is now a scam" 1.0 Overall Rating 1.0 1.0 Ease of Use 5.0 5.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 June 21, 2024 Bought in 2021, minimial to no emails for the following 2 years of any updates. Asked for new features and they said it's not possible (even though it was on other platforms). Had biolinks and their current partnership fell apart and they had to migrate so asked us to pay to use this new version. Now with their 2.0 platform they're asking to pay again to use the updated version. They are also screwing over early adopters by reducing our monthly posting to 50/mo and removing our access to ticktok, twitter/X, GMB, etc. even though those were available to us before. They always ask for more money and don't grandfather in early adopters like all other companies do who offer LTD when first launching. their original LTD offer: https://web.archive.org/web/20211129203847/https://www.heropost.io/on-sale/ Pros It was a great starting platform offering an easy way to post to various social platforms. Cons Every update they do to the biolinks or heropost platform they want you to pay to use the update. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Director Used the software for: 3-5 years ### "Lifetime does not mean Lifetime to HeroPost" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 3/10 January 5, 2024 Recently, I was notified of an upgrade to a new platform. There seems to have been no word about this from HeroPost before surprising me with a new 2024 offering. It seems HeroPost have been working on improving its service, which is what all businesses should do as a default setting. However, pushing your existing lifetime members into a new 'pay for lifetime again' plan (even at a discount), is really poor form in my opinion. What the hell does lifetime mean to them? Shut down an existing platform, deploy a new one, and claim that lifetime is connected to the platform? God help anyone when a website is rebuilt to make it current and fresh in that case! I have had nothing but problems trying to access the new platform. I can't see where I can set up a new lifetime account per their email. I'm forced into a monthly subscription. I've also got questions about the months of scheduling that has been done at my end with posts ready to go on the now legacy platform, and whether this is going to carry over to the new platform (if I can ever access it), or just \*poof\* disappear into the ether. @HeroPost, where should I send you the bill for the hours spent scheduling these? Misleading doesn't even begin to describe it! I'm now looking at other options Pros Affordability on lifetime promo for early supporters Cons The platform drops account connections pretty consistently. Reddit is a nightmare to schedule effective posts. Other platforms are ok. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Operations Used the software for: Less than 1 year ### "Nightmare to Cancel!" 3.0 August 5, 2024 RUN! We advise others to explore more transparent and customer-friendly alternatives. Pros Rather basic in features, but does the job. Cons Canceling Heropost services has been a nightmare. Despite our attempts to cancel, we were billed for an additional 6 months after our initial cancellation request was seemingly ignored or mishandled. When we contacted customer service about the unexpected charge, they refused to issue a refund, citing a vague clause buried deep in their terms of service. It's incredibly frustrating to deal with a company that not only makes canceling difficult but also refuses to rectify charges made in error. We had no intention of using their service beyond our initial term and made our cancellation intentions clear well in advance. Heropost's handling of this situation reflects poorly on their customer service and business ethics. If you're considering using Heropost, be cautious. They appear to have a policy of continuing to charge customers even after cancellation attempts, leaving you with unexpected charges and little recourse. We regret our experience with them and advise others to explore more transparent and customer-friendly alternatives. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Jeff N. Owner Used the software for: 3-5 years ### "Apparently lifetime subscribers don't qualify for any upgraded enhanced future versions." 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 4.0 4.0 Likelihood to Recommend 2/10 January 24, 2024 Not much else to say - there are WAAY better services like this out there for the same price and have been better for longer than heropost. If this is how they treat lifetime subscribers excusing us from the new release after putting up with their flaws for years, they're not worth the disappointment to come Pros The lifetime option and price of $197 avoiding one more subscription was seemingly worth it. Cons With the new release of a much-needed upgraded version, lifetime subscribers from the start are stuck on the old platform. It was cumbersome and kept me from actually looking forward to using it. Lifetime subscribers tolerated so many limitations and had to find workarounds and it's too bad we're ineligible for the latest version. I can upgrade for the cost that I've already paid but it's now a subscription that I wanted to avoid when I bought the lifetime subscription. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Geoff S. Owner Used the software for: 3-5 years ### "Bait & Switch" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 June 21, 2024 In the beginning it was amazing! I used the platform on a daily basis. Now, they have kicked their loyal clients to the curb. I don't use it that much because I don't want to have to re-learn how to do everything. I also don't want to worry about how much I am posting. Lastly, they have not kept up with the social media landscape. Which means I cannot post on platforms that were critical to my business. Pros I liked that I could pay once and not worry about it again. I also liked the selection of platforms we could post on. However, both of those things have changed. Which is why Heropost is getting a low score. Cons I don't like that they offered a lifetime membership, then basically took it back. They stated that future updates were included, but then created a "new platform" that costs money. They are now forcing the lifetime members onto the new platform and are limiting what we can do, and charging for stuff we used to have included in our original plan. The company is treating those that were with them from the beginning very poorly. It is shameful. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/246134/HEROPOST/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.