# Heropost Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Heropost Software - reviews, pricing plans, popular comparisons to other Social Media Management products and more.

Source: https://www.capterra.com/p/246134/HEROPOST

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# 

 Heropost Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Heropost

## What is Heropost?

Heropost can be deployed to track users’ activities on multiple social networks. The central element of the application is the dashboard, which can be flexibly adapted to meet custom requirements. Users add their social media accounts and can manage them, follow trending hashtags, or add content via the content creator. Heropost supports unlimited accounts.

## What is Heropost used for?

[Social Media Management](https://www.capterra.com/social-media-management-software/)

Top alternative

Featured

Overall rating

Based on 20 user reviews

Reviews sentiment

Positive

35%

Neutral

10%

Negative

55%

Starting price

$997

Other, Per Year

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Heropost?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.heropost.io/&name=Heropost)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Heropost

2.6 (20)

VS.

[4.5 (6,228)](https://www.capterra.com/p/171840/HubSpot-Marketing/reviews/)

Starting Price

$997

Other, Per Year

Starting Price

$15

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.1 (20)

Ease Of Use

4.3 (6,109)

Value For Money

2.1 (19)

Value For Money

4.2 (5,070)

Customer Service

2.1 (17)

Customer Service

4.4 (5,237)

## Heropost alternatives

[4.9 (159)](https://www.capterra.com/p/166130/Cloud-Campaign/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

Highest Rated

[Vista Social](https://www.capterra.com/p/239366/Vista-Social/)

[4.9 (892)](https://www.capterra.com/p/239366/Vista-Social/reviews/)

Starting price

$79.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/239366/Vista-Social/)

[Publer](https://www.capterra.com/p/177145/Publer/)

[4.8 (915)](https://www.capterra.com/p/177145/Publer/reviews/)

Starting price

$5.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/177145/Publer/)

[Instagram](https://www.capterra.com/p/210721/Instagram/)

[4.7 (5,166)](https://www.capterra.com/p/210721/Instagram/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/210721/Instagram/)

[View all alternatives](https://www.capterra.com/p/246134/HEROPOST/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Content Management

2.3 (15)

60.00% of 15 reviewers that rated this feature as important or highly important

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Social Media Monitoring

2.5 (11)

45.45% of 11 reviewers that rated this feature as important or highly important

Track activity on sites such as Facebook, Twitter, Instagram, etc.

Post Scheduling

1.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Schedules specific times for content to appear on social media platforms, blogs, websites etc.

@mentions

An @mention is a way to tag or notify a specific person about a message/post

Heropost 4 features

An @mention is a way to tag or notify a specific person about a message/post

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Schedules specific times for content to appear on social media platforms, blogs, websites etc.

Track activity on sites such as Facebook, Twitter, Instagram, etc.

Get Advice

We can help you find the software with the features you need.

Features

2.4 (20)

2.4

Based on 20 reviews

## Pricing

Value for money

2.1 (19)

Basic

$997.00

Other,Per Year

Value for money

2.1 (19)

2.1

Based on 19 reviews

## Integrations

[

Instagram](https://www.capterra.com/p/210721/Instagram/)[

Twitter/X](https://www.capterra.com/p/214056/Twitter/)[

YouTube](https://www.capterra.com/p/237905/YouTube/)[

Pinterest](https://www.capterra.com/p/234608/Pinterest/)[

Facebook Business Suite](https://www.capterra.com/p/235972/Facebook-Business-Suite/)[

LinkedIn Marketing Solutions](https://www.capterra.com/p/241612/LinkedIn-Marketing-Solutions/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

2.1 (17)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

2.1 (17)

2.1

Based on 17 reviews

## User reviews

Overall rating

2.6

Based on 20 reviews

Filter by rating

5(4)

4(3)

3(2)

2(4)

1(7)

Mentioned topic

Sorted by most recent

UC

Uriah C.

Operations

Real Estate

### "Nightmare to Cancel!"

3.0

Overall Rating

3.0

3.0

Ease of Use

1.0

1.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

0/10

July 31, 2024

RUN! We advise others to explore more transparent and customer-friendly alternatives.

Pros

Rather basic in features, but does the job.

Cons

Canceling Heropost services has been a nightmare. Despite our attempts to cancel, we were billed for an additional 6 months after our initial cancellation request was seemingly ignored or mishandled. When we contacted customer service about the unexpected charge, they refused to issue a refund, citing a vague clause buried deep in their terms of service. It's incredibly frustrating to deal with a company that not only makes canceling difficult but also refuses to rectify charges made in error. We had no intention of using their service beyond our initial term and made our cancellation intentions clear well in advance. Heropost's handling of this situation reflects poorly on their customer service and business ethics. If you're considering using Heropost, be cautious. They appear to have a policy of continuing to charge customers even after cancellation attempts, leaving you with unexpected charges and little recourse. We regret our experience with them and advise others to explore more transparent and customer-friendly alternatives.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Sten B.

Founder

Entertainment

### "Unfortunately LifeTime is a scam. Heropost is mostly very limited platform."

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

June 27, 2024

Slow and AI-based customer service, do not respond to contact by e-mail. Heropost regularly changes product features and pricing without informing their clients and ignoring their own T&C. Untrustworthy!

Pros

The promise of automated scheduling of social media posts.

Cons

The lie of paying for an "unlimited / lifetime" subscription for Heropost, only for those users to be "limited" in some functionalities (eg. can't use TikTok anymore) and "phased out" after a year because they have a new "Heropost" which they decided Lifetime doesn't apply to anymore.

Switched from

[Hootsuite](https://www.capterra.com/p/121701/HootSuite/)

Cost of a Heropost lifetime subscription compared to Hootsuite's monthly costs. Wish I hadn't though!

Reasons for choosing Heropost

The promise of unlimited access to Heropost features. Which after a year was in fact limited a lot and access to "Heropost" which has since been phased out into a new platform called "Heropost" which we don't have access to with the lifetime subscription.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DM

David M.

Owner

Marketing and Advertising

### "Heropost is now a scam"

1.0

Overall Rating

1.0

1.0

Ease of Use

5.0

5.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

June 17, 2024

Bought in 2021, minimial to no emails for the following 2 years of any updates. Asked for new features and they said it's not possible (even though it was on other platforms). Had biolinks and their current partnership fell apart and they had to migrate so asked us to pay to use this new version. Now with their 2.0 platform they're asking to pay again to use the updated version. They are also screwing over early adopters by reducing our monthly posting to 50/mo and removing our access to ticktok, twitter/X, GMB, etc. even though those were available to us before. They always ask for more money and don't grandfather in early adopters like all other companies do who offer LTD when first launching. their original LTD offer: https://web.archive.org/web/20211129203847/https://www.heropost.io/on-sale/

Pros

It was a great starting platform offering an easy way to post to various social platforms.

Cons

Every update they do to the biolinks or heropost platform they want you to pay to use the update.

Switched from

[OnlySocial](https://www.capterra.com/p/234734/Gramto/)

No announcments from heropost for 2 years and now in 2024 they somehow have a new platform but want us to pay to use it. and will demote our unlimited plan to 50 post per month.

Reasons for choosing Heropost

lifetime deal for a new software in the hopes it would grow and we could help build it up to a great platform.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GS

Geoff S.

Owner

Marketing and Advertising

### "Bait & Switch"

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

June 17, 2024

In the beginning it was amazing! I used the platform on a daily basis. Now, they have kicked their loyal clients to the curb. I don't use it that much because I don't want to have to re-learn how to do everything. I also don't want to worry about how much I am posting. Lastly, they have not kept up with the social media landscape. Which means I cannot post on platforms that were critical to my business.

Pros

I liked that I could pay once and not worry about it again. I also liked the selection of platforms we could post on. However, both of those things have changed. Which is why Heropost is getting a low score.

Cons

I don't like that they offered a lifetime membership, then basically took it back. They stated that future updates were included, but then created a "new platform" that costs money. They are now forcing the lifetime members onto the new platform and are limiting what we can do, and charging for stuff we used to have included in our original plan. The company is treating those that were with them from the beginning very poorly. It is shameful.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SD

Seb D.

CEO

Marketing and Advertising

### "SCAM COMPANY \*\*\*\* THEY DON'T RESPECT THEIR LIFETIME AGREEMENT"

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

June 17, 2024

They sold a lifetime access saying that the buyer will get all the new features as they come. They didn't add anything for years and now that they developed a new platform, they want lifetime users to pay again

Pros

Nothing, the platform is not usable. No sign of adding features in 2 years and now they want lifetime users to pay again for the new platform

Cons

Clunky UI, also no customer support and shady business practices

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CF

Cody F.

President

Media Production

### "Do not buy this service"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

March 29, 2024

My overall experience was very poor. The platform does not operate as their landing page and tutorials suggest. Furthermore, I have not experienced such poor customer service in my life. I would strongly advice not purchasing this product now or in the future.

Pros

The idea on the landing page was the best thing that I liked the most about Heropost. It was a bait and switch. They are not able to do what their basic competitors are able to. Although they are cheaper, you sure get what you pay for. There was terrible customer service.

Cons

Terrible customer service combined with low functionality.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

EF

Emily F.

Social Media Poster

Non-Profit Organization Management

### "Beware 'Lifetime Login' That Isn't, Very Short Trial Period, Etc"

1.0

Overall Rating

1.0

1.0

Ease of Use

5.0

5.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

March 22, 2024

Until 2 months ago, I recommended it all the time. I know of at least three small businesses who were using it on my suggestion. Now, I'll shop around and I'll never recommend them again.

Pros

We're a small organization, less than 30 employees, but we do direct mail, texting, emailing, and social to connect with members of our non-profit. We didn't do much besides post on Heropost, and only on FB. But it was fast, it was cheap, and it worked.

Cons

They finally upgraded, but existing users are being told that their 'lifetime logins' won't apply to the 'new' product, which is essentially Heropost 2.0. Further, the site for the old Heropost is giving a 404 error for days on end, so it's looking more and more like we got shafted. With a 404 error, I can't exactly ask customer service if this is temporary, or the new deal we're getting. I thought I'd consider the new version, since I've been happy with this older one until this recent mess. They give you a 24 hour period to trial it...and you can't find the price until you're into that 24 hour trial. I hate that crap because they know that nobody can dedicate half a work day to trialing a new software THAT EXACT DAY that they sign up. Not impressed.

Switched from

[Hootsuite](https://www.capterra.com/p/121701/HootSuite/)

I switched because we weren't using as many features as Hootsuite had to make it worth the price. Most of our nonprofit's audience are older Americans, so social isn't their primary communication method.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JN

Jeff N.

Owner

Design

### "Apparently lifetime subscribers don't qualify for any upgraded enhanced future versions."

2.0

Overall Rating

2.0

2.0

Ease of Use

3.0

3.0

Features

2.0

2.0

Customer Service

4.0

4.0

Likelihood to Recommend

2/10

January 22, 2024

Not much else to say - there are WAAY better services like this out there for the same price and have been better for longer than heropost. If this is how they treat lifetime subscribers excusing us from the new release after putting up with their flaws for years, they're not worth the disappointment to come

Pros

The lifetime option and price of $197 avoiding one more subscription was seemingly worth it.

Cons

With the new release of a much-needed upgraded version, lifetime subscribers from the start are stuck on the old platform. It was cumbersome and kept me from actually looking forward to using it. Lifetime subscribers tolerated so many limitations and had to find workarounds and it's too bad we're ineligible for the latest version. I can upgrade for the cost that I've already paid but it's now a subscription that I wanted to avoid when I bought the lifetime subscription.

Reasons for choosing Heropost

It had a $197 lifetime subscription and that was it.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BP

Bas P.

Founder

Restaurants

### "A subscription to waiting"

2.0

Overall Rating

2.0

2.0

Ease of Use

3.0

3.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

January 19, 2024

It's a marketing machine with great promises. Execution ever so poor.

Pros

The idea what very exciting, the execution incredibly poor.

Cons

Lured in with a bunch of functionalities but we're now 2 years down the line and many don't work or were simply never deployed.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TD

Trevor D.

Cheif Problem Solver

Marketing and Advertising

### "Bait and Switch"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

January 17, 2024

Pros

There are no pros, this company is a scam.

Cons

Baited me on a "lifetime" license in July of 2022. Recently rolled out a new platform and left all the lifetime users in the dust requiring us to upgrade to the new platform.

Switched from

[Hootsuite](https://www.capterra.com/p/121701/HootSuite/)

I thought the price was going to be much better.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/246134/HEROPOST/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)