# Basestation Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Basestation Software - reviews, pricing plans, popular comparisons to other Work Order products and more. Source: https://www.capterra.com/p/246148/Basestation --- # Basestation Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Basestation ## What is Basestation? Basestation is a software solution for waste haulers to streamline their opreations. Basestation offers scheduling, routing, dispatching, asset tracking, and billing – all in one system. Whether you operate a commercial front load, roll off, residential curbside, portable toilet or any other hauling business, Basestation’s affordable, user-friendly, and modern software is designed to save you time, keep you organized, and reduce administrative headaches. ## What is Basestation used for? [Waste Management](https://www.capterra.com/waste-management-software/)[Work Order](https://www.capterra.com/work-order-software/)[Route Planning](https://www.capterra.com/route-planning-software/) Overall rating Based on 27 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... - Route Planning / 2026 ## Basestation alternatives [4.4 (85)](https://www.capterra.com/p/88891/EHS-Management-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.5 (825)](https://www.capterra.com/p/136189/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars Highest Rated [4.6 (1,463)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.3 (335)](https://www.capterra.com/p/150053/ServiceTitan/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/246148/Basestation/alternatives/) ## FAQs about Basestation Overview ### Which roles and teams benefit most from Basestation? Basestation is most used by business owners, executives, and operations teams that need tighter control over daily workflows. Office managers, dispatch and transportation staff use it to coordinate scheduling and communication, while finance and sales leaders rely on it to track activity, support decisions, and keep service delivery organized. Answer based on 27 reviews Overview ### What company size and industries is Basestation built for? Basestation is built for small waste and recycling haulers, with 100% of reviewers coming from small businesses. It is used most in Transportation/Trucking/Railroad at 30%, followed by Construction at 22% and Environmental Services at 19%, with waste management as the main use case for 63% of reviewers. Answer based on 27 reviews Talk to an expert ### More questions? Ask our experts Features and Usability ### What are the key features of Basestation? Basestation offers job management and work order management, along with scheduling, dispatch management, and route optimization for field operations. It also includes GPS, location tracking, fleet management, and mobile access, plus reporting and statistics, activity tracking, alerts and notifications, billing and invoicing, and payment processing. Integrations ### Which third-party tools and platforms does Basestation integrate with? Basestation connects natively to QuickBooks Online for accounting and bookkeeping workflows. This direct integration links Basestation with a widely used financial platform, giving teams a simple way to connect operational data with accounting records. Answer based on 4 reviews Getting Started and Support ### What training and onboarding options does Basestation offer? Basestation provides in person training, live online sessions, documentation, and videos. In person training supports direct instruction, live online sessions allow guided remote setup, documentation offers written reference material, and videos provide recorded walkthroughs for self-paced review. Answer based on 2 reviews Getting Started and Support ### What customer support options does Basestation offer? Basestation provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. Users describe the support team as quick to respond, easy to reach, and helpful, with comments about timely service even during holidays and speaking with real people who are easy to work with. Answer based on 5 reviews ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Routing 4.5 (18) 94.44% of 18 reviewers that rated this feature as important or highly important Plan daily routes to optimize employee scheduling and provide directions Customer Database 4.7 (14) 100.00% of 14 reviewers that rated this feature as important or highly important A collection of customer information such as contact details, demographics, previous interactions, etc. Job Tracking 4.5 (13) 84.62% of 13 reviewers that rated this feature as important or highly important Track and visualize the status of an ongoing job and the time spent on tasks or projects Billing & Invoicing 4.4 (12) 100.00% of 12 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Dispatch Management 5.0 (12) 100.00% of 12 reviewers that rated this feature as important or highly important Manage sending personnel and resources to a site as needed Mobile Access 4.3 (11) 100.00% of 11 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Basestation 45 features Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases A record of all activities within the system, including user access, changes made, etc. Create, manage, and send invoices or bills to customers Track and manage schedules and meetings via an integrated calendar Centralized database of stakeholders and their contact information such as names, address, phone number etc. A collection of customer information such as contact details, demographics, previous interactions, etc. Import and export data to and from software applications Manage sending personnel and resources to a site as needed Assemble applications and processes by dragging over and arranging pre-built components Track all personnel who operate company vehicles Electronically collect payments for goods or services Track employee schedules, availability, and performance across projects and tasks Track the location of specific equipment at all times Management of commercial motor vehicles for work-related purposes Visualize locations on a map System to support the positioning, navigation, and timing (PNT) measurements of an object or individual Monitor product stock levels Track and manage inventory levels to maintain proper supply Manage and track all job information and associated tasks Track and visualize the status of an ongoing job and the time spent on tasks or projects Identify the physical location of an individual, asset, device, etc. Access software remotely via mobile devices Manage and support multiple locations Accept, record, and reconcile financial transactions Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Schedule repeating appointments based on a duration of time Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Finding the most optimal routes for drivers based on various factors and constraints Plan daily routes to optimize employee scheduling and provide directions Plan availability and assign specific time slots for tasks and resources Search and filter data across systems to locate required information by entering keywords or certain criteria Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. Scheduling and dispatching personnel to collect waste from various locations Removing, discarding, recycling or destroying unwanted materials Information regarding chemical properties of wastes Track and segment collected waste based on their properties Create a new work order Creating, assign, and track jobs and/or tasks for work orders Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.5 (27) 4.5 Based on 27 reviews ## Pricing Value for money 4.7 (27) Value for money 4.7 (27) 4.7 Based on 27 reviews ## Integrations [ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (27) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (27) 4.9 Based on 27 reviews ## User reviews Overall rating 4.7 Based on 27 reviews Filter by rating 5(20) 4(7) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JZ Joanne Z. Manager Transportation/Trucking/Railroad ### "Advanced Waste Solutions " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 October 1, 2025 Once we get all the kinks out, it will be a good system to use. It has been a huge adjustment but once everything gets smoothed out it will be great. Pros The customer support is amazing. \[sensitive content hidden\] has been sooo wonderful. I can email her a question and within minutes she has responded with a solution. Cons Dispatching in a rural area isn't always accurate. We live in a rural area and the latitude and longitude coordinates don't always take us to the correct place. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PW Preston W. President CEO Construction ### "You won't find a better backend software for your roll-off business than Basestation" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 30, 2025 My overall experience with Basestation has been very pleasant and easy. I don't have to stress out about our backend because everything about it is simple, easily understood, and very accessible in all areas. Pros I love how Basestation not only covers all the essential needs for a roll off dumpster company; but they also have room for growth. We added on additional services to our company and are able to track all of that perfectly through the usage of "flat fees" and being able to customize our inventory within the software. Also, the ease of use in incomparable. We switched to Basestation after a few months with a different software because everything about Basestation is user friendly and easy to navigate. Then the icing on the cake their support team. Top notch. they respond quickly and so easy to work with. Cons I haven't found a con with Basestation yet. As mentioned in my comment on all the pros, I have been able to doing everything I need to do within Basestation. And I've been able to do it with ease. Switched from [Dumpster Rental Systems](https://www.capterra.com/p/10017669/Dumpster-Rental-Systems/) DRS was complicate, messy, not user friendly. Basestation is the opposite of all of that. Even down to the way the pages look. Sometimes if a page is too messy it feels stressful and produces anxiety trying to navigate it. So even the layout of the pages within basestation is easy on the eyes and very practical in how it flows. It just makes sense. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JO Joe O. CEO Construction ### "We love it!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 30, 2025 Overall, our experience has been great and we are very happy we went with Basestation... The support is very good. Pros It's easy to learn and teach new users, they update the software regularly and they are constantly improving the product. Cons Nothing yet. We have used a few other softwares for our businesses and this one is great so far. We like how responsive they are when we have a question. Switched from [FieldEdge](https://www.capterra.com/p/111740/FieldEdge/) They did not have good support and they were not doing well improving their product regularly Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JK JENNA K. OWNER Environmental Services ### "10 STAR RATING " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 29, 2025 Our overall experience has been amazing! The Basestation employees are all friendly and super helpful. There are even constant updates and videos to go along with those updates. They make sure they are doing a great job with by phone check ins. You get immediate response if you have any questions or things that would help them make this system improve for the future. You won't be sorry! Choose BASESTATION!! Pros Basestation not only has the best customer service, but it is very user friendly. Very clean and easy to use. Adding customers is done in a snap. Looking up customers can be done in multiple different ways. Taking payments by phone or adding them to Auto pay are also options! We couldn't run our business without Basestation. Cons It is not equipped yet to email customers for information purposes, such as holiday schedule changes. You have to email from an email account. It does let you email invoices from Basestation. Switched from [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) I didn't like the lay out and there was no customer service. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PS Patty S. General Manager Consumer Services ### "All around great experience" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 29, 2025 I was one of the first to use it and it has taken awhile for all the programming etc to be updated but \[sensitive content hidden\] and his team have always been very friendly and helpful and once my drivers figured out how to use the program, we haven't lost a can yet. Pros One quick all together program. Can do billing, invoicing and dispatch in one. Customer support is quick to answer and payments are easy to input. Cons I cannot pay my bills from it and it is getting to be a little expensive for our small business. I can not integrate it with my quick books program so have to transfer deposits by hand. Switched from [Skedit](https://www.capterra.com/p/215638/Skedit/) No billing options and no tracking roll offs Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TB Trent B. Owner Logistics and Supply Chain ### "Basestation Review!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 18, 2025 Pros The simplicity and ease of use, while still offering all the features I need, is AMAZING! Customer support is outstanding; you actually get to speak with real humans who genuinely care. Cons At first, they weren't able to help me with my recurring services, but they listened to customer feedback and added it to their system! Now, I run both roll-off and front-load services through a single system. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KM Kaylee M. General Manager Construction ### "Great Company " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 15, 2025 It has really helped us integrate technology into our old school mom and pop business. Makes everything much easier scheduling wise Pros Its super easy to use and after the update easy to use the office feature on your phone if you need to do a quick up date Cons We dont really have complaints. We are waiting on quickbooks integration which I seen they are working on. We will be excited to use it for billing purposes Alternatives considered [Trash Flow](https://www.capterra.com/p/116609/Trash-Flow/) Reasons for choosing Basestation Price and customer support and the scheduling set up Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LM Linda M. Bookkeeper Environmental Services ### "Great waste management program" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 13, 2025 The program is quite easy to understand and I always get a quick response from the support team whenever I have an issue Pros I like the way you can bill directly from Basestation and both front end and roll off are on one program. Cons There are a few missing items that would make it even faster including having the notes on the deposit receipts. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TH Tammy H. Owner Transportation/Trucking/Railroad ### "Awesome Software " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 13, 2025 Our experience has been outstanding with Base station. They are super quick to get problems fixed in a timely manner. Pros Super easy to use for drivers and office. Also pricing is very reasonable compared to other softwares. Cons We wish the would integrate billing with QuickBooks Enterprise Desktop. We could personalize our own invoices. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MS Miranda S. Office Manger Transportation/Trucking/Railroad ### "Mound Waste" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 13, 2025 The customer service has been amazing. They are very quick to respond with any questions! They also follow up and make sure all is going well and I have had 1 person to help so she understands how we operate. Pros Simple and very easy to Navigate! The Invoices are simple to understand for the customers. The online system is simple for the customers. Cons Unable to make and invoice! If there was a way to make the customer an invoice between billing periods it would help. We do large item pick up and I can not make one at the time of the pick up. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 19, 2025 Hi Miranda, Thanks for your review! You can actually make an invoice between billing periods. If you reach out to us at support@thebasestation.com, we can walk you through how to do this. Thanks again, Alex (CEO, Basestation) [View all Reviews](https://www.capterra.com/p/246148/Basestation/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.