--- title: "Basestation Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Basestation Software - reviews, pricing plans, popular comparisons to other Work Order products and more." source_url: "https://www.capterra.com/p/246148/Basestation/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # Basestation Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Basestation ## What is Basestation? Basestation is a software solution for waste haulers to streamline their opreations. Basestation offers scheduling, routing, dispatching, asset tracking, and billing – all in one system. Whether you operate a commercial front load, roll off, residential curbside, portable toilet or any other hauling business, Basestation’s affordable, user-friendly, and modern software is designed to save you time, keep you organized, and reduce administrative headaches. ## What is Basestation used for? [Waste Management](https://www.capterra.com/waste-management-software/)[Work Order](https://www.capterra.com/work-order-software/)[Route Planning](https://www.capterra.com/route-planning-software/) Overall rating Based on 27 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... - Route Planning / 2026 ## Basestation alternatives Highest Rated [4.7 (2,749)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.6 (16)](https://www.capterra.com/p/79230/WAM-Hauler-Easy-Bill-Route/reviews/) Starting price $100.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.3 (342)](https://www.capterra.com/p/150053/ServiceTitan/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 84% of reviewers rated it above 4 stars [4.6 (1,487)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/246148/Basestation/alternatives/) ## FAQs about Basestation Overview ### Which roles and teams benefit most from Basestation? Basestation is most used by business owners, executives, and general managers who need oversight of daily operations and performance. Office managers, bookkeepers, and finance leaders use it to organize administrative records and reporting, while transportation, dispatch, and operations teams coordinate schedules, field activity, and service delivery. Answer based on 27 reviews Overview ### What company size and industries is Basestation built for? Basestation is built for small waste and recycling haulers, with 100% of reviewers from small businesses and Transportation/Trucking/Railroad as the top industry at 30%. It also serves Construction companies (22%) and Environmental Services providers (19%), primarily for waste management, reported by 63% of reviewers. Answer based on 27 reviews Features and Usability ### What are the key features of Basestation? Basestation includes dispatch management, route management, and route optimization for scheduling field operations, plus GPS, location tracking, and real-time monitoring for fleet oversight. It also offers work order management, billing and invoicing, payment processing, and reporting and statistics, along with inventory management, asset tracking, and audit trail. Integrations ### Which third-party tools and platforms does Basestation integrate with? Basestation connects natively to QuickBooks Online for accounting and financial data synchronization. This integration supports connecting Basestation with a widely used cloud accounting platform. Answer based on 4 reviews Getting Started and Support ### What training and onboarding options does Basestation offer? Basestation provides in person training, live online sessions, documentation, and videos to help teams get started. In person and live online formats support guided setup, while documentation and videos offer written and visual reference materials for self-paced learning and review. Answer based on 2 reviews Getting Started and Support ### What customer support options does Basestation offer? Basestation provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users describe the support team as quick to respond, easy to work with, and available when needed, including during holidays. Feedback also notes helpful, real-person assistance that matches the product’s straightforward setup and use. Answer based on 5 reviews ## Features AI summary Based on 3,290 Work Order reviews Capterra data shows that buyers of work order software rank the following features as their top priorities: - **Maintenance Scheduling** (**44%** of reviewers rated this feature as critical) - **Billing & Invoicing** (**61%**) - **Work Order Creation** (**55%**) Basestation includes **Billing & Invoicing** and **Work Order Creation**, giving teams the tools to generate jobs, track service work, and manage charges in one system. However, it does not include **Maintenance Scheduling**. Instead, it offers other features that reviewers also rate highly, such as **Mobile Access** (**48%**) and **Scheduling** (**47%**), helping businesses keep field staff connected and coordinate work more efficiently while maintaining visibility into daily operations. Billing & Invoicing 4.4 (12) 100.00% of 12 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Mobile Access 4.3 (11) 100.00% of 11 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Routing 4.5 (18) 94.44% of 18 reviewers that rated this feature as important or highly important Plan daily routes to optimize employee scheduling and provide directions Customer Database 4.7 (14) 100.00% of 14 reviewers that rated this feature as important or highly important A collection of customer information such as contact details, demographics, previous interactions, etc. Job Tracking 4.5 (13) 84.62% of 13 reviewers that rated this feature as important or highly important Track and visualize the status of an ongoing job and the time spent on tasks or projects Dispatch Management 5.0 (12) 100.00% of 12 reviewers that rated this feature as important or highly important Manage sending personnel and resources to a site as needed Basestation 48 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Data Import/Export: Import and export data to and from software applications - Dispatch: Notifies field service workers of their upcoming assignments. - Dispatch Management: Manage sending personnel and resources to a site as needed - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Driver Management: Track all personnel who operate company vehicles - Electronic Payments: Electronically collect payments for goods or services - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Equipment Tracking: Track the location of specific equipment at all times - Fleet Management: Management of commercial motor vehicles for work-related purposes - Geographic Maps: Visualize locations on a map - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Job Management: Manage and track all job information and associated tasks - Job Tracking: Track and visualize the status of an ongoing job and the time spent on tasks or projects - Location: Track asset locations using GIS and GPS technology. - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Mobile Access: Access software remotely via mobile devices - Multi-Location: Manage and support multiple locations - Payment Processing: Accept, record, and reconcile financial transactions - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Recurring Appointments: Schedule repeating appointments based on a duration of time - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Route Optimization: Finding the most optimal routes for drivers based on various factors and constraints - Routing: Plan daily routes to optimize employee scheduling and provide directions - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Waste Collection: Scheduling and dispatching personnel to collect waste from various locations - Waste Disposal: Removing, discarding, recycling or destroying unwanted materials - Waste Profiles: Information regarding chemical properties of wastes - Waste Tracking: Track and segment collected waste based on their properties - Work Order Creation: Create a new work order - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.5 (27) 4.5 Based on 27 reviews ## Pricing Value for money 4.7 (27) Value for money 4.7 (27) 4.7 Based on 27 reviews ## Integrations [ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (27) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (27) 4.9 Based on 27 reviews ## User reviews Overall rating 4.7 Based on 27 reviews Filter by rating 5(20) 4(7) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JZ Joanne Z. Manager Transportation/Trucking/Railroad ### "Advanced Waste Solutions " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 October 1, 2025 Once we get all the kinks out, it will be a good system to use. It has been a huge adjustment but once everything gets smoothed out it will be great. Pros The customer support is amazing. \[sensitive content hidden\] has been sooo wonderful. I can email her a question and within minutes she has responded with a solution. Cons Dispatching in a rural area isn't always accurate. We live in a rural area and the latitude and longitude coordinates don't always take us to the correct place. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. PW Preston W. President CEO Construction ### "You won't find a better backend software for your roll-off business than Basestation" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 30, 2025 My overall experience with Basestation has been very pleasant and easy. I don't have to stress out about our backend because everything about it is simple, easily understood, and very accessible in all areas. Pros I love how Basestation not only covers all the essential needs for a roll off dumpster company; but they also have room for growth. We added on additional services to our company and are able to track all of that perfectly through the usage of "flat fees" and being able to customize our inventory within the software. Also, the ease of use in incomparable. We switched to Basestation after a few months with a different software because everything about Basestation is user friendly and easy to navigate. Then the icing on the cake their support team. Top notch. they respond quickly and so easy to work with. Cons I haven't found a con with Basestation yet. As mentioned in my comment on all the pros, I have been able to doing everything I need to do within Basestation. And I've been able to do it with ease. Switched from [Dumpster Rental Systems](https://www.capterra.com/p/10017669/Dumpster-Rental-Systems/) DRS was complicate, messy, not user friendly. Basestation is the opposite of all of that. Even down to the way the pages look. Sometimes if a page is too messy it feels stressful and produces anxiety trying to navigate it. So even the layout of the pages within basestation is easy on the eyes and very practical in how it flows. It just makes sense. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JO Joe O. CEO Construction ### "We love it!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 30, 2025 Overall, our experience has been great and we are very happy we went with Basestation... The support is very good. Pros It's easy to learn and teach new users, they update the software regularly and they are constantly improving the product. Cons Nothing yet. We have used a few other softwares for our businesses and this one is great so far. We like how responsive they are when we have a question. Switched from [FieldEdge](https://www.capterra.com/p/111740/FieldEdge/) They did not have good support and they were not doing well improving their product regularly Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JK JENNA K. OWNER Environmental Services ### "10 STAR RATING " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 29, 2025 Our overall experience has been amazing! The Basestation employees are all friendly and super helpful. There are even constant updates and videos to go along with those updates. They make sure they are doing a great job with by phone check ins. You get immediate response if you have any questions or things that would help them make this system improve for the future. You won't be sorry! Choose BASESTATION!! Pros Basestation not only has the best customer service, but it is very user friendly. Very clean and easy to use. Adding customers is done in a snap. Looking up customers can be done in multiple different ways. Taking payments by phone or adding them to Auto pay are also options! We couldn't run our business without Basestation. Cons It is not equipped yet to email customers for information purposes, such as holiday schedule changes. You have to email from an email account. It does let you email invoices from Basestation. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. PS Patty S. General Manager Consumer Services ### "All around great experience" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 29, 2025 I was one of the first to use it and it has taken awhile for all the programming etc to be updated but \[sensitive content hidden\] and his team have always been very friendly and helpful and once my drivers figured out how to use the program, we haven't lost a can yet. Pros One quick all together program. Can do billing, invoicing and dispatch in one. Customer support is quick to answer and payments are easy to input. Cons I cannot pay my bills from it and it is getting to be a little expensive for our small business. I can not integrate it with my quick books program so have to transfer deposits by hand. Switched from [Skedit](https://www.capterra.com/p/215638/Skedit/) No billing options and no tracking roll offs Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. TB Trent B. Owner Logistics and Supply Chain ### "Basestation Review!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 18, 2025 Pros The simplicity and ease of use, while still offering all the features I need, is AMAZING! Customer support is outstanding; you actually get to speak with real humans who genuinely care. Cons At first, they weren't able to help me with my recurring services, but they listened to customer feedback and added it to their system! Now, I run both roll-off and front-load services through a single system. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. KM Kaylee M. General Manager Construction ### "Great Company " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 15, 2025 It has really helped us integrate technology into our old school mom and pop business. Makes everything much easier scheduling wise Pros Its super easy to use and after the update easy to use the office feature on your phone if you need to do a quick up date Cons We dont really have complaints. We are waiting on quickbooks integration which I seen they are working on. We will be excited to use it for billing purposes Alternatives considered [Trash Flow](https://www.capterra.com/p/116609/Trash-Flow/) Reasons for choosing Basestation Price and customer support and the scheduling set up Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. LM Linda M. Bookkeeper Environmental Services ### "Great waste management program" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 13, 2025 The program is quite easy to understand and I always get a quick response from the support team whenever I have an issue Pros I like the way you can bill directly from Basestation and both front end and roll off are on one program. Cons There are a few missing items that would make it even faster including having the notes on the deposit receipts. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. TH Tammy H. Owner Transportation/Trucking/Railroad ### "Awesome Software " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 13, 2025 Our experience has been outstanding with Base station. They are super quick to get problems fixed in a timely manner. Pros Super easy to use for drivers and office. Also pricing is very reasonable compared to other softwares. Cons We wish the would integrate billing with QuickBooks Enterprise Desktop. We could personalize our own invoices. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MS Miranda S. Office Manger Transportation/Trucking/Railroad ### "Mound Waste" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 13, 2025 The customer service has been amazing. They are very quick to respond with any questions! They also follow up and make sure all is going well and I have had 1 person to help so she understands how we operate. Pros Simple and very easy to Navigate! The Invoices are simple to understand for the customers. The online system is simple for the customers. Cons Unable to make and invoice! If there was a way to make the customer an invoice between billing periods it would help. We do large item pick up and I can not make one at the time of the pick up. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor August 19, 2025 Hi Miranda, Thanks for your review! You can actually make an invoice between billing periods. If you reach out to us at support@thebasestation.com, we can walk you through how to do this. Thanks again, Alex (CEO, Basestation) [View all Reviews](https://www.capterra.com/p/246148/Basestation/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Quick Consign vs Basestation](https://www.capterra.com/compare/173849-246148/Quick-Consign-Digital-Solutions-vs-Basestation)