# Page 12 | Cash App Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 12 - Is Cash App the right Mobile Banking solution for you? Explore 679 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/246167/Cash-App/reviews

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Cash App

4.2 (679)

[View alternatives](https://www.capterra.com/p/246167/Cash-App/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 12 - Reviews of Cash App

## Showing most helpful reviews

Showing 276-300 of 679 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

YS

Yolonda S.  
Digital Marketing Professor & Entrepreneur  
Marketing and Advertising  
Used the software for: 2+ years

### "Good for sending cash"

April 20, 2022

4.0

Cash App is a great alternative to PayPal. I use it to send money to family and friends. It's also a great option if you have teens and you want them to keep their own money. They can easily use the debit card for purchases and the parent can keep a budget. Because you can't get money back after it's sent, you have to triple-check that you're sending the money to the right person because once it's gone. It's gone.

Pros

Cash App is a great way to move money from your bank account to a card so you don't have to put your debit/credit card numbers everywhere. This helps to cut down on the stealing of credit card numbers and fraud. You can choose exactly how much money to put in your account and if the money isn't there then the charge won't go through. Also, it's great for sending money to friends and family quickly.

Cons

The customer service via the app is not good when dealing with money. If you have an emergency, you still have to wait until they email you back. There should be a way to instantly contact customer service and speak to a human since they are in the money business. Additionally, there is no way to unsend money if you send it to the wrong person. That sucks.

Alternatives considered

[Venmo](https://www.capterra.com/p/222572/Venmo-/)

Reason for choosing Cash App

More people in my circles use CashApp versus Venmo and PayPal.

Switched from

[PayPal](https://www.capterra.com/p/207944/PayPal/)

I don't really like PayPal.

Review Source

VR

Verified Reviewer  
CEO  
Consumer Goods  
Used the software for: 2+ years

### "Simple App that most College age people have"

October 12, 2022

5.0

Pros

Simple App that most College age people have this makes it easy for transferring funds. Its free which also helps and you can no request a card.

Cons

I have noticed along with several other cash transferring application that these types of apps are easy to hack into. The safety is uncertain but I personally have not had any issues. With these hacks becoming more common people are less likely to use the application.

Alternatives considered

[Venmo](https://www.capterra.com/p/222572/Venmo-/)

Review Source

Jessie O.  
Business owner  
Construction  
Used the software for: 2+ years

### "It says it in its name"

February 10, 2022

4.0

If I had to give cash up my overall experience with a number I would give it an eight . Self-explanatory easy to use immediate funding and you can disable your card with just one click

Pros

The best feature that this software offers would be your immediate access to your funds. There's no waiting period . Instant access whether u are sending money or receiving it.

Cons

I don't like how it makes you link up to your personal phone number in order for you to log know to your account because you're pretty much screwed if you get a new number.

Review Source

JS

Jemine S.  
Installer  
Construction  
Used the software for: 2+ years

### "Cashapp for me"

September 18, 2022

5.0

I love this

Pros

The notifications that come in for every payment

Cons

I wish there was a red card template for me to pick from

Review Source

TI

Terriyanna I.  
Volunteer Support  
Education Management  
Used the software for: 2+ years

### "Cashing Cash App"

May 18, 2023

5.0

Pros

Cash app is very convenient to use, and it is extremely easy to navigate. There is stock you can purchase, you can save money in the savings account, transferring money is very easy and takes seconds, you can add cash to your account, mobile check deposits, and deposits are deposited extremely quickly.

Cons

Sometimes they close your account without any warning or explanation, customer service is clueless, some cards cannot be added to transfer funds, and you can only link one debit card at a time.

Review Source

SM

Sam M.  
Project Manager  
Construction  
Used the software for: 2+ years

### "Square Cash"

August 14, 2023

5.0

Make my life a whole lot easier not having to go back and forth to the ATM machine.

Pros

It is the best app to quickly send friends, co-workers or family funds for any reason whatsoever...

Cons

It may take a day or two for deposits to enter into your bank, which can be pretty frustrating at times.

Review Source

Katherine V.  
Product Administrator  
Construction  
Used the software for: 2+ years

### "Cash App is great and user friendly"

July 12, 2022

5.0

Pros

Love the user friendly app with very simplistic features. They have a really easy trading option for stocks and crypto as well which has made it a plus for me and many of the people I have recommended CashApp too

Cons

Don't have a lot of cons! Except for getting the cash card delivered. It never comes the first time so not sure whats happening

Switched from

[Venmo](https://www.capterra.com/p/222572/Venmo-/)

Venmo has a weird like feed feature that I didn't care for. It also requires you to add a note while with cashapp you can just send money no note easy. Also love that the business side of cashapp with creating a business account

Review Source

VR

Verified Reviewer  
Myself  
Animation  
Used the software for: 1-2 years

### "Don't trust cash app"

February 3, 2024

1.0

My overall experience was really good until my card gets hacked a few times and I called them up and they told me to lock up my card so how am I supposed to trust cash app if that's what they tell me and it's easy to hack. And only way to actually write a review I don't own a business this is personal and I had to put down a business I don't have

Pros

That it was easy to get cash from other people

Cons

Cash app is easy to get hacked and they don't care I've already contacted them they just told me to lock up my card

Review Source

BH

Brittany H.  
Search engine evaluator  
Internet  
Used the software for: 2+ years

### "Love cash app"

December 4, 2023

5.0

Pros

Who doesn't love cash app? I use it as my bank account. I use it for everything!

Cons

Sometimes customer service can be rude and slow.

Review Source

JK

Jeff K.  
Owner  
Construction  
Used the software for: 1-2 years

### "This Company Should Be Shut Down"

March 23, 2023

1.0

I have never had a company steal my money right to my face. Who is overseeing this company?

Cons

I liked being able to process payments easily. Unfortunately, CashApp closed my account and my money due to fraudulent activity but it has been several months and several customer support agents and the company has not been able to tell me what fraudulent activity I have committed. My bank will not accept a payment from this company and cash app is telling me the only way I can get my money is to open another account and try again?

Review Source

HM

Hannah M.  
Freelancer  
Photography  
Used the software for: 2+ years

### "One of the Best Money Sharing Apps!"

September 20, 2021

5.0

Overall, Cash App is a wonderful app for making and receiving payments with family and friends. I've never encountered an issue with the app - it has always launches quickly and sends money even quicker. Cash App is easily recognizable, easy to use, and I recommend this app to everyone!

Pros

The layout of the Cash App is sleek and modern, which is really nice to see when popping into the app for a second. The app launches quickly, and I don't recall ever seeing a "bug" within the app. Receiving and making payments with friends and family is super simple with Cash App.

Cons

This isn't really a con, it's just me being picky, but the green color that they used is a bit too bright sometimes (especially when using the app in the dark). Might be an odd note, but I notice design things like that.

Review Source

GF

Greg F.  
owner  
Consumer Services  
Used the software for: 1-2 years

### "Not Bad for Sending/Receiving Money"

September 21, 2022

3.0

So far so good. We like having this option that is way more inexpensive than credit card transactions.

Pros

App is fairly easy to use. Critical information like bank accounts are so far very secure. I like the way you can set up recurring payments and personal profiles

Cons

Some payments can take considerable time to show up in account balances (ie, up to 72 hours)

Alternatives considered

[Venmo](https://www.capterra.com/p/222572/Venmo-/)

Reason for choosing Cash App

Again, processing fees

Review Source

Lindsey Raye P.  
User  
Consumer Services  
Used the software for: 6-12 months

### "Cash App is Easy"

February 19, 2024

3.0

Pros

Cash up is harmless and easy to set up with multiple linked financial accounts like.l checking account or debit card

Cons

I’ve heard it’s more unsecured and less regulated

Alternatives considered

[PayPal](https://www.capterra.com/p/207944/PayPal/)[Venmo](https://www.capterra.com/p/222572/Venmo-/)

Switched from

[PayPal](https://www.capterra.com/p/207944/PayPal/)[Amazon S3](https://www.capterra.com/p/174285/Amazon-S3/)[Venmo](https://www.capterra.com/p/222572/Venmo-/)[Shopify](https://www.capterra.com/p/83891/Shopify/)

Easier to track and transfer amounts to friends

Review Source

RL

Rene L.  
Owner  
Environmental Services  
Used the software for: 2+ years

### "Loves this one the best "

September 19, 2022

5.0

Pros

How absolutely easy it is . The fees are low compared to the others like cashapp but are not .

Cons

No answer bc it’s just about perfect to me and my small business needs.

Review Source

MP

Michael P.  
Owner  
Music  
Used the software for: 2+ years

### "An Awesome Platform To Get And Receive Money In Many Forms!"

September 15, 2022

5.0

Overall I'm really happy to use Cash App! For my business we often collect payments this way, and on the personal side I sometimes use it with family and friends. It's an amazing looking platform, and one I would definitely recommend utilizing for a small business! They also have a lot of crypto options which is great, and I can see this growing in the future. Definitely highly recommended!

Pros

The thing I like most about Cash App is the great looking interface, and ability to send money to a wide array of places and people. It probably has the best user experience of any payment app that I've seen. It's overall very easy to use and has a wide number of users, which makes it easy to find your friends.

Cons

The thing I like least about Cash App is that sometimes transfers can take a decent amount of time to get to your bank account. It's just a little slower than Venmo or Paypal. This isn't a huge deal, but it's something to be aware of.

Alternatives considered

[Venmo](https://www.capterra.com/p/222572/Venmo-/)

Review Source

AB

Autumn B.  
Hair stylist  
Cosmetics  
Used the software for: 2+ years

### "Cool"

September 5, 2023

4.0

I like that it’s convenient for everyone to have so it makes for an easy app for sending and receiving but I am not a fan of the security of it. I need to know that my money is secure

Pros

Everyone has cash app so it makes it a convenient payment app. You have the option of immediate or delayed transfers and the fees are affordable

Cons

They should work on the security and customer service of the product. It’s hard to get in contact with someone when your funds are at risk

Review Source

BG

Bennaire G.  
Editor  
Writing and Editing  
Used the software for: 2+ years

### "Cash App is the easiest way to send funds. "

March 28, 2022

5.0

I use Cash App to send and receive money from friends and family, and have also used it to take payments from clients of my resume writing business.

Pros

I love the fact that now I can add cash money to my Cash App account at the local 7 Eleven. It was a good app before but now it truly lived up to it's name.

Cons

I don't like the fact that you can't send anything under $1. I understand why but I feel like they could just allow it.

Switched from

[PayPal](https://www.capterra.com/p/207944/PayPal/)

I switched because Paypal charged fees for every deposit or transaction made. Cash App doesn't and it's used interface is more simple.

Review Source

FH

Friday H.  
Night auditor  
Hospitality  
Used the software for: 1-2 years

### "Hands down the best money app"

August 24, 2022

5.0

It's nice to be able to get paid from each of my customers instantly. It's better for me and convenient to them. I have recommended Cash app to all my customers and now they all use it!

Pros

I don't get charged when I send, recieve or add money to my account I can get payments in seconds. So when I do my side job (Dog Walking) I get paid on time everytime.

Cons

I haven't ran into any problems. Even the customer service is excellent

Switched from

[PayPal](https://www.capterra.com/p/207944/PayPal/)

Pay pal charges for every single transaction you make. It all adds up.

Review Source

RA

Robert A.  
former HOA President  
Real Estate  
Used the software for: Less than 6 months

### "This is the worst payment app ever!"

November 13, 2023

1.0

This is the worst payment app ever. I tried several different ways to get deposits in to my account and all of them were blocked, and this is using a personal debit card titled in my name, the same as registered in the Cash App. The help support was worse than useless. They basically refused to answer my questions or even to assist in getting my deposit transfer problems fixed, saying that it was for the protection of my account. Then after they had blocked 4 deposits, they told me I had to build up a history first???!!! Functionality on the app was very limited and so were any instructions. Next to Venmo, Paypal or Zelle this payment app is a joke.

Pros

It is an overly simplistic cash movement system

Cons

I could never get money deposited into my account so I never was able to use it. There are only a limited number of ways to get deposits into the account. It was suggested that I go to a store that accepts Cash App, pay the cash to them so they could in turn transfer it to my account. Sounded like a real hassle.

Review Source

ML

Michelle L.  
Owner/operator  
Food & Beverages  
Used the software for: 2+ years

### "Love me some Cash App! "

March 12, 2023

5.0

I love it!!

Pros

Ease of use is incredible. I have a Cash App issued debit card, so I always have access to my money.

Cons

It takes a good 30 minutes to complete a cash out to my bank

Reason for choosing Cash App

Free to use, low fees

Review Source

YD

Yasmin D.  
associate  
Apparel & Fashion  
Used the software for: 2+ years

### "cashapp "

May 24, 2023

4.0

It works really well and would use it all the time.

Pros

I like that the app lets you keep cash in the app and lets u take and put in cash into the app.

Cons

I don't like nothing about the app, I think it works well.

Review Source

LG

Lucas G.  
Graphic Designer  
Graphic Design  
Used the software for: 2+ years

### "Cash with a breeze"

September 27, 2022

5.0

Pros

With CashApp, handling money online has never been easier.

Cons

With cashapp I have yet to run in to any issues, but I feel if I were too they would fix it right away.

Review Source

Michelle C.  
Dj  
Music  
Used the software for: 6-12 months

### "Quick and easy cash flow "

January 13, 2024

5.0

It’s a great app. Doesn’t need all the bells and whistles like on Venmo.

Pros

It’s easy and not complicated at all to use. I am able to send and receive cash quickly and have had no issues so far whatsoever. I’m very pleased with it and it’s made my life easier out of the convenience, quickness and ease of use

Cons

The fee for immediate transfer to my bank

Review Source

MT

Megan T.  
Self employed  
Wireless  
Used the software for: 2+ years

### "Affordable honest product!!!"

October 9, 2022

5.0

I’ve had an absolute amazing experience using cashapp.

Pros

This product is very reliable. It’s only $1 to add cash at any store compared to other retailers that charge $4.95

Cons

Only thing I would change is the price of the medal cards.

Review Source

CT

Christina T.  
Business Owner  
Sporting Goods  
Used the software for: 2+ years

### "A Great Payment App But Unreliable"

October 25, 2022

3.0

I like Cashapp a lot. Aside from all of the scammers, sending money is really easy and receiving payments is easy too. I did have a technical issue in which I wasn't able to send or receive money and it was difficult to even figure out how to get in touch with CashApp and when I did it was only briefly by email that I had to follow up on way to much to receive a reply. I definitely enjoy the app and prefer it to Venmo though.

Pros

I love that it's free to use, very easy to add payments, and you even have the option of investing in stocks and crypto currency.

Cons

Customer support is virtually non-existent and if you run into issues you're pretty much on your own.

Review Source

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