# Page 2 | Cash App Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Cash App the right Mobile Banking solution for you? Explore 688 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/246167/Cash-App/reviews

---

Cash App

4.2 (688)

[View alternatives](https://www.capterra.com/p/246167/Cash-App/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 2 - Reviews of Cash App

## Showing most helpful reviews

Showing 26-50 of 688 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Jeff M.  
SEO Manager  
Marketing and Advertising  
Used the software for: 2+ years

### "Cash App is My Go-To! "

February 11, 2026

5.0

Cash App has been my go-to for years—sends money in seconds to my friends or clients without any worries, with handy investing and tax tools. Super low learning curve and solid value for everyday use. Recommend for casual users too.

Pros

Lightning-fast money transfers, perfect for personal and business use. Easy QR code scanning and account linking with no hassle. Cash Card offers boosts and no-fee basics. It's easy to use so very little learning curve and the fees are low. Payments get processed quickly and the fraud prevention is advanced and I feel secure using it.

Cons

Customer support is tough to reach, delays on issues are a bit longer than I'd like. I don't much care for the extra fees with the quick deposits. Not sure why that should cost me more money, but I still use the non-instant deposits on the app.

Switched from

[Venmo](https://www.capterra.com/p/222572/Venmo-/)

Cash App was easier to use and more secure in it's transactions than Venmo.

Review Source

Trinidad F.  
Autonomous Remote Assistant  
Information Technology and Services  
Used the software for: 2+ years

### "Cash App is for Everyone!"

February 10, 2026

5.0

My overall experience with Cash App has been a very positive one. Compared to other apps and programs that are similar in nature I feel Cash App is the easiest and quickest.

Pros

Cash App is a very convenient and easy-to-use product and application. The app is very user-friendly and intuitive.

Cons

The thing I like least about Cash App is the fees they charge to transfer and withdrawal funds. I feel like the percentage Cash App takes from each transaction could be much lower.

Review Source

Steven Craig W.  
Software Reviewer For Capterra  
Writing and Editing  
Used the software for: 1-2 years

### "Digital Cash - Suspended Crash"

June 6, 2025

4.0

I like cash app for birthday money from friends and other's or sometimes to buy stock inside of the app. Cash app is not a very good tool however when sending high amounts too many times can lead to suspicious or flagged status and causes full suspension of account when all the payments are legal tender for work needed and work being done which causes a distress in the ability to handle finances for permanent deletion. :-( I'm not sure how safe sending 6 or 7 digits worth of money or receiving 6 or 7 less is worth it when using cash app without getting flagged for suspension. Deleted accounts where you can't make a new cash app account making a long road to even re-sign up for the account for the cash app in the last place!

Pros

I actually like Cash App a lot because of the ease of ability to send funds digitally without using real cash, and also sending payments makes it easier to transfer money without needing to travel and meet together to pay for service provided or items for sale!

Cons

I loved using cash app instead of going inside a bank to make a withdraw but the only downside is the cash app can suspend your account sometimes for too many payments sent and/or high amount of money being sent! Cash app is not a very good tool when sending high amounts to often leading to full suspension of account when all the payments are for work being done and work being needed for friends or myself... :-( I'm not sure how safe sending 6 digits worth or receiving 6 or less is using cash app without getting flagged for suspension now you can't make a new cash app account because of phone #1 or e-mail issues using to try to resign up.

Review Source

Aireanne T.  
Vice President  
Food & Beverages  
Used the software for: 1-2 years

### "Great money app! "

December 12, 2025

4.0

I feel like my experience with Cash App is neutral it’s a good app I’ve only used it a handful of times and have had no issues processing a payment or transferring funds to bank. It was a quick an easy set up and the app itself is user friendly.

Pros

Cash App is great now that cash itself is something most people do not carry. I have had a great experience with is overall. The app it self I’ve never had any issues with loading. The app itself is free and creates a great want to process payments, I have had to reach out to customer service when switching bank accounts since my bank was closed due to fraud and they were extremely helpful.

Cons

I prefer to use other money apps since I can see photos of the person I’m sending money rather then a usernames.

Alternatives considered

[Venmo](https://www.capterra.com/p/222572/Venmo-/)

Reason for choosing Cash App

We have both since some people have one or the other we decided it was best to have options for guests

Review Source

SB

ShaQuila B.  
Salon Manager  
Cosmetics  
Used the software for: 2+ years

### "Cash App Is A Game Changer"

June 29, 2025

5.0

Cash App is a part of my everyday life and I use it to make most of my electronic transactions, including transactions for my small business.

Pros

What I like most about Cash App is the convenience of being able to move money even without a bank account.

Cons

What I like least about Cash App is the lack of security measures it enforces, however this has greatly improved with having to option to lock your card until you are ready to use or move money.

Switched from

[Zeller](https://www.capterra.com/p/10005081/Zeller/)

I made the switch because Cash App was easier to use.

Review Source

AS

Alexis S.  
Owner  
Retail  
Used the software for: 2+ years

### "Cash App is Day One! "

February 15, 2026

5.0

Overall I have a good relationship with Cash App. There are times that other software could be better but Cash App also has an option to borrow now so that makes it even better.

Pros

what I like most about cash app is the versatility that it gives you when paying for the items you need in person and online.

Cons

What I like least about Cash App would have to be the returns and refunds. They are not timely with fraud either.

Switched from

[PayPal](https://www.capterra.com/p/207944/PayPal/)

The reason I made the switch was to give myself more options to pay.

Review Source

Michelle D.  
Multiple Roles  
Retail  
Used the software for: 2+ years

### "Cash App is a great financial service, especially if you dont' want a traditional bank"

May 8, 2025

5.0

For the most part, I have had a positive experience with Cash App. I have had one transaction that was a scam for concert tickets and they don't or didn't have payment protection at that time. It was through Facebook (lesson learned). Other than that, except for the one dollar issue that I like least, I have been satisfied and happy

Pros

I love that it is an excellent alternative and addition to my regular credit union and bank. it has a very easy to use interface. I like that i can connect most of my financial accounts to it. I like that I can send money for free to friends and family and for purchases. I like that it is now being integrated as a payment solution through many payment interfaces

Cons

I don't like their customer service. My boyfriend sent me a dollar to test and they flagged his account. They won't send him his dollar back and they won't let him send it to me. This is theft and if they did it enough, they would make profit.

Review Source

Paige F.  
Lead painter  
Construction  
Used the software for: Less than 6 months

### "There is no further explanation "

March 14, 2025

3.0

My account was closed.. I had an account for approximately 3 months and did 3 transactions .. 1- I received money from my sister $75 and twice I sent my son $20 and they closed my account saying I violated there code of standards due to suspicious activity .. what activity.. 3 transactions .. no more than 75 dollars really .. that is what they said and there is nothing I can do to defend myself or clear up their mistake .. I was told there is no further explanation I am sorry thank you and have a nice day .. so you know what other bank "everyone" has .. Chime and you know who opened an account with no hassle no problems and in under 4 minutes .. yes me

Pros

Everyone is using it .. everyone has a cash app account, or almost everyone and it's widely accepted, easy to setup your account, versatile from sending to receiving money, paying bills, transferring funds from pier to pier, and loads of in network ATM's .. never had an issue finding a ATM

Cons

When you have an issue and Cash App cannot resolve it or doesn't know how to resolve it their employees are quick to say things like "I am sorry but there seems to be no further explanation given to resolve the issue, is there anything else I can do.. yes ..solve my issue would be a start cash app

Review Source

KM

Kristen M.  
Owner  
Consumer Services  
Used the software for: 2+ years

### "Cash app didn't impress me"

April 17, 2025

1.0

Unsatisfactory that's why I switched. Seems like everybody in the company wasn't on the same page. I could call and talk to different dispatchers and I got a different story from each one. That kind of got me really mistrusting that company

Pros

You know when cash app first came out I did not get a account and not long after that I believe somebody hacked into their system and stole $8 million dollars. So I really never thought it was safe I did however go ahead and get one as time progressed and most of the people I knew had one problem was is I'm a psychic medium and I have people send multiple amounts of money different amounts and they would shut my account down sometimes with the money still in it where I couldn't get to it.

Cons

The least thing I liked about cash up was their policy. It was hard to have a business account especially on the line of work that I am in. Because they always accused me of gambling lol 🤣 and I just run a psychic hotline so people send me multiple of different amounts of money and I guess they thought something was fishy I'm not sure but I went through this with 13 accounts

Review Source

KG

Kristen G.  
Spray Tan Artist  
Consumer Services  
Used the software for: 2+ years

### "Recommend to all"

January 18, 2026

5.0

Recommend Cash App to all. Has so many new features and it’s easy to navigate. Fast and simple for everyone to use

Pros

All of its new features and how easy it is to use the app. By far the best. Customer support is always great too

Cons

No dislikes for Cash App. It is overall the best in my opinion and has all the benefits and features

Alternatives considered

[Venmo](https://www.capterra.com/p/222572/Venmo-/)

Reason for choosing Cash App

Easy to add cash to your account and overall use

Review Source

RW

Renee W.  
Dsp  
Hospital & Health Care  
Used the software for: 2+ years

### "Send & Receive Instantly, low fees, buy buy bitcoin!"

March 7, 2025

4.0

I would rate cashapp an 8.5 out of 10. I have never had a problem with cashapp but it does take a a few more steps when orchestrating a transaction. There's been a few times I have forgot exactly how to check my balance & "transfer out" as I don't utilize this software every day. However this wouldn't even be considerate a problem because it's good to exercise your brain a little bit!

Pros

I like that transferring money to your bank is instant & the fee is minimal. I like having the option to have both a physical card as well as virtual, by adding to my wallet on my phone. There's times I only have my phone to make purchases but there's other times using my phone is not an option, for example when it needs charged or I'm at Walmart, who doesn't accept Apple Pay or Wallet as of yet.

Cons

I personally have had very few issues with cashapp, however the people I seem to to pay or receive payments from the most, generally prefer another payment over cashapp. It's unclear exactly why the majority of my family & friends seem to choose a different platform for sending & receiving payments but from my experience there is one software program that is to very simple & easier to navigate.

Review Source

RA

Rachel A.  
Lead Floral Designer  
Events Services  
Used the software for: 2+ years

### "Makes payment collection simple."

August 4, 2025

4.0

Now, they pay me fast, and without the transactional pains that go along with it. It's really timesaving.

Pros

Cash App simplified my payment processing and card management for my business. The time savings when getting new clients to be able to pay by credit card is worth the money.

Cons

It took me a while to get my bearings and customer service could take some time to answer my queries.

Review Source

JC

Jasmine C.  
Assistant  
Consumer Goods  
Used the software for: 2+ years

### "Try this App"

April 23, 2024

4.0

My overall experience with cash app its been good but sometimes, it will glitch and I hate that when you money have been stolen.

Pros

What I do like about having the cash app is that, when you pay for something it takes the payment immediately. I also love the sound that it makes when a cash app is recieved.

Cons

The least thing that i disliked about cash app is that when someone takes your money they Will NOT send it back or any disputes they just tell you to be careful of who you know and make sure its them when you are sending money to anybody.

Review Source

KG

Kim G.  
Product development manager  
Apparel & Fashion  
Used the software for: 2+ years

### "Recommend to all "

January 13, 2026

5.0

Love this app and using it. Easy to send and receive payments. Good fraud alerts and offers for this too

Pros

Cash App is a great tool to use in my business with lots of benefits and offers. Very happy with it and recommend

Cons

I don’t have any dislikes about Cash App. It’s great overall and has good customer service support. Recommend

Review Source

MM

Monica M.  
Owner  
Arts and Crafts  
Used the software for: 2+ years

### "You need one too!"

September 19, 2025

5.0

If you are looking for an easy to use app, this is it! I highly recommend you get Cash App! It’s pretty simple and overall amazing!

Pros

Cash App has been pretty awesome! I would have to say the best thing about it is the $1 cost to add money at almost any local retail.

Cons

No complaints here! So far so good! Cash App is the simplest debit card I have ever used! Ease of access and overall experience has been excellent!

Review Source

EB

Eric B.  
Owner  
Individual & Family Services  
Used the software for: 2+ years

### " Frustration Over Unexplained Account Closure"

December 6, 2024

1.0

Several years ago, my Square account was permanently closed due to an alleged violation of company policies. To this day, I still don’t know what I did wrong, and despite repeated efforts, I haven’t been able to get anyone to explain what happened or offer a way to resolve the issue. sunce July, 2020, I have relied on Square Payments and scheduling to help run my successful business. I’ve always taken pride in maintaining high standards and following all rules to protect my livelihood and reputation. It’s baffling and disheartening to be treated as if I violated policies without ever being told what I did wrong. Even now, my business continues to thrive, but this unresolved situation with Square is a stain on an otherwise positive journey. It’s not just frustrating—it’s angering—to feel shut out and dismissed by a company I trusted and worked with for so long. I understand the need for companies like Square to enforce policies and uphold high standards, but I also believe users like me deserve transparency and a chance to address issues. Closing accounts permanently without explanation or opportunity for appeal is not only unfair but also leaves loyal customers feeling abandoned. I hope Square reevaluates how it handles situations like this, because no one who values their business and plays by the rules should be left in the dark like I have been.

Pros

Running my business through Square, Block. Taking payment's and scheduling.

Cons

The fact that they have never explained why my account was permanently closed. I have read the complany rules and regulations several times. I never came across anything that I have done to cause my account to be closed. I have been asking for clarification numerous times. I never receive any response back from them.

Alternatives considered

[Venmo](https://www.capterra.com/p/222572/Venmo-/)

Reason for choosing Cash App

Many clients have asked me if they can use it to make a payment.

Review Source

Bryan J.  
Salesman  
Accounting  
Used the software for: 1-2 years

### "Cash App Review"

January 14, 2026

5.0

I have had a great experience with cash app because I have been able to pay my family members and my co workers all with one push of a button.

Pros

The best thing about cash app really is the fact you can instantly send anyone money in the world with no fees being charged,

Cons

The least thing I didnt like about cash app was the fact it too me so long sometimes just to find the account and routing numbers.

Review Source

MR

Monique R.  
Interior designer  
Design  
Used the software for: 2+ years

### "Cash app cannot be trusted with your money"

March 5, 2025

1.0

I continued using it for the convenience but now I simply cannot trust them with my money and will be a Venmo user from now on.

Pros

Money transfer feature is quick and easy.

Cons

Beware - they're pro merchant, your money is not safe! I trusted cash app with my money & twice they allowed my money to be compromised. A fake Macy's website was allowed to keep $94 for items they never shipped, despite my repeated reports that I never received the items & the tracking numbers were fake. I was told the dispute decision was final, stop pursuing it. Now, my card was locked and a merchant still took money my family desperately needed, cash app said sorry, that's allowed. Bottom line, locking your card does NOT protect your money and even when merchants clearly commit fraud, cash app let's them keep your money. This is the response from their customer support manager: 'Thank you for bringing this case to my attention. Merchants can process a payment even if you don’t have enough funds in your balance or the card was locked. This typically happens when a merchant authorizes your card for a smaller amount than the final total. I know how inconvenient this is, I've also experienced a similar situation to this. I want to ensure you I am an advocate for you, and we're working our hardest to improve the overall customer experience.'

Review Source

VR

Verified Reviewer  
Self  
Arts and Crafts  
Used the software for: 2+ years

### "Not good security"

May 31, 2025

1.0

My overall experience was really bad. I can never have a cash app account again because someone stole my account

Pros

I liked how easy it was to use to be able to send and receive money and add money and transfer money

Cons

I didn't like that it was so easy for someone to steal my account and that I was banned from using cash app ever sgain

Review Source

VR

Verified Reviewer  
PMHNP  
Mental Health Care  
Used the software for: 2+ years

### "Overall a great option"

December 4, 2025

5.0

Pros

I can easily find someone and send money quickly. It was also easy to connect my personal and business accounts.

Cons

Not everyone uses Cash App and you cannot schedule payments ahead of time which means I have constant reminders to send payments.

Alternatives considered

[Stripe](https://www.capterra.com/p/123889/Stripe/)

Reason for choosing Cash App

There is no cost to use Cash App, it is straightforward and easy.

Review Source

KS

Keneila S.  
Head spa technician  
Cosmetics  
Used the software for: 1-2 years

### "Cashapp for business"

March 18, 2026

5.0

Cash app is been great. I’ve used it for my business for a while as another option of payment for my business. It keeps things reliable quick paste and easy to send and receive money.

Pros

It has great card management payments are easy payment processing is easy and credit card payments are also much easier with this.

Cons

It does have a bit of a learning curve, not a huge fan of looking for the scanning code throughout the whole app and not a great value, I feel like it takes too much

Review Source

JJ

Jada J.  
Personal Assistant  
Hospital & Health Care  
Used the software for: 2+ years

### "Cash app is not 100%"

September 14, 2025

2.0

Pros

Cash app is wonderful with payments making sure they have processed to the right places, they help you save money they help you learn to manage your finances.

Cons

Cons!! Cash app customer support is terrible, they closed my account because of invalid suspension. They don’t give you no clear explanation for some of there reasons

Review Source

YP

Yolanda P.  
Founder  
Education Management  
Used the software for: 6-12 months

### "I love Cash App!"

January 22, 2026

5.0

I love Cash App. I plan to use it for a second savings account. Cash App is easy to use and patrons can get a Cash App card.

Pros

Patrons can borrow money on Cash App. I love this option. The money borrowed can increase from direct deposit, referrals, and paying back on time.

Cons

You need to keep borrowing in order to get an increase. You need to borrow at least in 20.00 increments

Switched from

[PayPal](https://www.capterra.com/p/207944/PayPal/)

Cash App sends money to your bank quicker. It is easier to use.

Review Source

VR

Verified Reviewer  
Owner  
Construction  
Used the software for: 1-2 years

### "Cash App Works"

September 14, 2025

5.0

Overall cash app is good. It could be alot better. Transactions could happen alot faster and cost less for the instsnt fee

Pros

I like how easy it is to receive payments and most of my customers have a cash app account so the platform is trusted.

Cons

What like to least is how long it takes to receive payments. If choose not to pay the instant fee i have to wait almost 3 days for payment.

Review Source

HW

Hannah W.  
Tax Accountant  
Accounting  
Used the software for: 2+ years

### "Great for quick transactions"

January 21, 2026

5.0

I enjoy how fast and easy Cash App is to use! It transfers money faster than any other platform I've used and I can always rely on it.

Pros

Cash App is great for contactless payments! I love how easy it is to send and receive Payments. It provides a level of security that is comforting!

Cons

Cash App never gives me issues. I primarily use it for contactless payments and the money always transfers super fast.

Review Source

Similar Products

Featured

## Related categories

[Mobile Banking](https://www.capterra.com/mobile-banking-software/)[Cryptocurrency Exchange](https://www.capterra.com/cryptocurrency-exchange-software/)[Tax Preparation](https://www.capterra.com/tax-preparation-software/)

## Send me user reviews about this product

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.