# Page 5 | Cash App Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is Cash App the right Mobile Banking solution for you? Explore 688 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/246167/Cash-App/reviews

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Cash App

4.2 (688)

[View alternatives](https://www.capterra.com/p/246167/Cash-App/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 5 - Reviews of Cash App

## Showing most helpful reviews

Showing 101-125 of 688 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

TG

Tranelia G.  
Lactation Counselor  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Great money app"

November 30, 2024

5.0

Love it! Great money app with low to no cost for use. Easy-to-use software

Pros

Love the ease of payments and receiving with ultra low cost to no cost to conduct transactions

Cons

It used to take quite a while for refunds to be processed and I've had to reach out in the past but they have seemed to update and do much better lately. Quicker and automatic.

Review Source

JJ

Jeff J.  
Unemployed  
Recreational Facilities and Services  
Used the software for: 6-12 months

### "Cash app not so nice"

January 24, 2022

3.0

Lives it at first but fund outnot as God as others

Pros

It is very easy and straight forward to ue

Cons

The inability to link any of my cards at the time

Review Source

BP

BRITTANY P.  
Owner  
Retail  
Used the software for: 1-2 years

### "Ok !!!!!!!! "

July 8, 2025

5.0

It was ok but not all that great. I woud still recommend then to anyone to use for fast and convenient money transactions.

Pros

Makes it easy to send and receive money online , love how you get to design your own card and it can be different colors.

Cons

The fact that they will shut you down with no logical explanation. And never answer any if you're question so you can understand.

Review Source

LL

Leah L.  
Study Coordinator  
Hospital & Health Care  
Used the software for: 2+ years

### "Cash App Review by Average User"

January 27, 2025

4.0

Overall, I use Cash App for small money transfers between acquaintances. I have found Cash App to be more secure and protected over other similar applications.

Pros

My favorite aspect of Cash App is the ability to transfer money to friends from my bank account. I also like the option to create a savings account through Cash App.

Cons

My least favorite aspect of Cash App is that reward points (stars) expire after a certain period of time.

Switched from

[Venmo](https://www.capterra.com/p/222572/Venmo-/)

I had way too many security issues with Venmo.

Review Source

RJ

Robyn J.  
Sr. Customer Service Rep  
Financial Services  
Used the software for: 2+ years

### "Cash APP comes with a fee "

January 29, 2025

5.0

Cash app is an innovative app when it comes to sending and receiving funds. You can also invest stocks as well. Overall, it is a distant experience I just like Zelle better because one does not have to pay a fee.

Pros

Sending and receiving cash to family, friends, and businesses.

Cons

The fee one will have to pay if the funds are needed immediately.

Review Source

VR

Verified Reviewer  
Owner and Artist  
Arts and Crafts  
Used the software for: 2+ years

### "Very Accessible"

November 15, 2024

4.0

Overall it is easy to send and receive money. It charges a lot of fees so I tend to stay away if I can.

Pros

Its a very common payment tool that people use.

Cons

It takes forever to transfer the money into your bank account.

Alternatives considered

[PayPal](https://www.capterra.com/p/207944/PayPal/)[Venmo](https://www.capterra.com/p/222572/Venmo-/)

Reason for choosing Cash App

cash app is the most popular. more please use that platform versus the others but I still have accounts with both.

Review Source

RA

RODERICK A.  
Vice President  
Entertainment  
Used the software for: 1-2 years

### "Needs Improvement to Business Platform"

March 11, 2025

3.0

This is more suited for personal use. The app lacks clarity and doesnt provide tax info for filing.

Pros

Very accessible via phone and computer. Popular application that everyone uses.

Cons

Business applications within the product is difficult to navigate.

Review Source

JA

Julian A.  
IT Technician  
Medical Practice  
Used the software for: 2+ years

### "Good App for E-cash"

April 9, 2025

5.0

Pros

Cashapp is very easy to use and I always use it when needing to pay someone over the phone when cash in unavailable. I have never had a problem with it.

Cons

Customer support may not always help if you need assistance with refunds or scammers.

Review Source

LS

Ledio S.  
Waiter  
Restaurants  
Used the software for: 1-2 years

### "Good for instant transfer "

January 28, 2025

5.0

For me its very helpful and easy . Happy with it

Pros

It is very easy to use , for instant money transfer . U can even invest in stock like bitcoin or other

Cons

The costumer sopport its not good in this software, sometines makes it very difficult

Review Source

BT

Baily T.  
Log Rep  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Cash App Review "

December 26, 2024

5.0

Cash App has always been reliable and easy to get in touch with customer service.

Pros

Cash App makes it easy to quickly transfer money to and from your account.

Cons

It takes up to 3 days to transfer without a charge.

Review Source

DB

Danielle B.  
Manager  
Child Day Care Services  
Used the software for: 2+ years

### "Cash app, a second choice."

December 16, 2024

3.0

I like it. It's very similar to venmo. I just don't use my account much because more people have switched over to venmo.

Pros

It's simple to use. Transferring money is easy to do. Send or receive payments from family, friends, and customers.

Cons

Not as many people are using cash app today.

Alternatives considered

[Venmo](https://www.capterra.com/p/222572/Venmo-/)

Reason for choosing Cash App

I choose cash app as my second option as a backup payment method

Review Source

NL

Nick L.  
Talent Buyer  
Music  
Used the software for: 2+ years

### "Easy to use for basic payment processing"

March 18, 2025

3.0

Pros

easy to use for the most part, has all the basics that you need for sending and accepting payments

Cons

The fees are substantial and its hard to link multiple bank accounts

Review Source

iL

idalia L.  
Sales Agency  
Insurance  
Used the software for: Less than 6 months

### "Cash App Money"

August 26, 2025

5.0

Very good, easy, fast, quick, understandable, pretty straight forward with how to navigate it through.

Pros

It's very easy to use. Easy to pay and get cash back from people. I can pay people through cash app.

Cons

I don't necessarily have a dislike about cash app. It just runs smooth when you need to make a payment or get pay.

Review Source

JE

Jesse E.  
Owner  
Automotive  
Used the software for: 2+ years

### "Cash App Review"

October 7, 2024

5.0

Pros

I absolutely love how easy it is to accomplish what im attempting to do when i open this application as well as the fact that it is used almost everywhere

Cons

I honestly dont have anything to complain about with this application. Very pleased

Review Source

Tesla W.  
None  
Writing and Editing  
Used the software for: 1-2 years

### "Cash app review "

December 15, 2024

4.0

I have had a positive experience with cash app overall.

Pros

I like that you can easily make person to person payments.

Cons

I am somewhat worried that the site isn't that secure.

Review Source

EM

Emily M.  
HR Generalist  
Financial Services  
Used the software for: 2+ years

### "Good Experience with Cash App"

January 20, 2025

5.0

I have enjoyed using Cash App, but I do have a limited number of recepients due to the variety of options people can choose from for money transferring applications.

Pros

I like Cash App because it seems like it is a lot easier to send money quickly due to the user interface.

Cons

There is not anything that I don't like about Cash App.

Review Source

RL

Radhamy L.  
CEO  
Computer Software  
Used the software for: 2+ years

### "Cash App Crypto"

September 23, 2024

5.0

Overall I love cash app and sending money to others through it. Purchasing Bitcoin and sending it to a external wallet is also a unique function that I haven’t seen on any other banking application.

Pros

I love that I have investment options including crypto. Loading cash onto the card is smooth and offers various methods to do so. Customization of the card is nice as well.

Cons

I know friends who have been hacked, it’s not my experience though.

Review Source

SH

Salvador H.  
Driver and Installation Operator  
Glass, Ceramics & Concrete  
Used the software for: 2+ years

### "Cash to cash on an app"

December 24, 2024

4.0

Pros

Fast and easy to use. It's a great way to pay someone.

Cons

It asks for sensitive information when reaching a cap.

Review Source

SW

Stephanie W.  
Kids Director  
Religious Institutions  
Used the software for: 1-2 years

### "CashApp Review"

March 20, 2025

4.0

Pros

Being able to quickly send funds to family and friends.

Cons

I find it difficult to search for the users I'm trying to pay because of the crazy user names.

Review Source

TS

Tareq S.  
Accounting  
Accounting  
Used the software for: 2+ years

### "best app for money"

September 20, 2024

5.0

amazing experience in general. the app also had many other features like buying stocks

Pros

very easy to use. made my college transactions faster and easier

Cons

maybe when transactions dont go through and need to check again

Switched from

[Venmo](https://www.capterra.com/p/222572/Venmo-/)

cashapp was a better product to use in general. it was faster

Review Source

BM

Blake M.  
Author  
Writing and Editing  
Used the software for: 2+ years

### "Easy Cash Transfers"

October 31, 2024

5.0

Cash app is easy to use, easy to navigate, and easy to manage.

Pros

The application is so fast and easy. I use it often to pay people.

Cons

I don’t think it’s as secure as the site makes it out to be.

Review Source

SD

Stephanie D.  
NA  
Environmental Services  
Used the software for: 2+ years

### "Likes and dislikes "

October 12, 2024

3.0

It’s been great with cashapp for the most part. I loved getting paid early that was the best thing ever!!

Pros

I like that it’s easy to find cash tags. A great perk they just added on is giving you an advance until you get paid! Also when you use cashapp as direct deposit you get paid 2-3 days early !!!

Cons

It takes cashapp a while to review your claims and majority of the time they won’t refund you if someone has stolen your money.

Review Source

JC

Jalon C.  
CEO  
Entertainment  
Used the software for: 1-2 years

### "Good for beginners but needs more name recognition"

November 24, 2024

5.0

Pros

For a small business Cash App is a great way to send and receive payments. I also really like the debit card.

Cons

Not that many people know about it so there are times it's not an option or people don't necessarily trust it.

Review Source

RS

RICARDO S.  
Sales Representative  
Computer Software  
Used the software for: 1-2 years

### "A good way to handle money."

March 7, 2025

5.0

Easy of use and convenient for sending and receiving money quickly.

Pros

It is a really easy way to send and receive money.

Cons

When you transfer money to your bank account, it takes about two days.

Review Source

EC

Elisha C.  
Ceo  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "I do not recommend "

September 18, 2024

1.0

On September 7, I transferred money to my Cash App to settle a bill. The app accepted the funds from my bank account, but when I attempted to send it to the recipient, the transaction was declined. I received an error message stating it was declined for my protection and that verification was required. After calling to verify my identity, I was informed that someone would contact me via email. For several days, I checked the status, but the responses were brief, and I was repeatedly told to wait for an email. Since I needed to pay the bill urgently, I asked my brother to send the money to my other Cash App account, but the same issue occurred again. I have reached out to Cash App multiple times to clarify why my account wasn’t flagged when I initially deposited the money. Shouldn’t it have been rejected then as well? Despite completing the verification process over the phone, my funds are still being held. I requested a refund back to the original account, but they informed me it’s illegal to withhold someone’s money without a lien or court order once they have verified their identity. Now, on September 18, I still have not received my money. I do not recommend using Cash App; it’s wiser to opt for a well-established bank, as your funds could be at risk of being stolen or held for no valid reason. My case number is \[sensitive content hidden\] I have also submitted to BBB!

Review Source

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