# Page 6 | Cash App Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 6 - Is Cash App the right Mobile Banking solution for you? Explore 688 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/246167/Cash-App/reviews

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Cash App

4.2 (688)

[View alternatives](https://www.capterra.com/p/246167/Cash-App/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 6 - Reviews of Cash App

## Showing most helpful reviews

Showing 126-150 of 688 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AF

Alicia F.  
Owner  
Apparel & Fashion  
Used the software for: 1-2 years

### "Cash App Review"

October 28, 2024

5.0

Great experience with Cash App, easy to use and functional.

Pros

Easy to send and receive funds. Funds available in a timely manner.

Cons

To cash out or withdraw there is a fee. If transfering to bank account there is a fee for immediate release otherwise 1-2 business day processing

Review Source

YS

Yolanda S.  
Managed Care Coordinator  
Hospital & Health Care  
Used the software for: 1-2 years

### "Cash App Review"

January 22, 2025

3.0

Overall experience has been successful with cash app.

Pros

The ease of sending payments. Family members able to receive payment immediately.

Cons

The possibility of New owners/Fed govt involvment

Review Source

MO

Meghann O.  
Customer Success Manager  
Computer Software  
Used the software for: 1-2 years

### "Good for what I need it for"

November 14, 2024

4.0

Pros

Easy way to transfer money straight from my phone. Was able to get a debit card for my teenage son.

Cons

It doesn't seem like a lot of people have it.

Review Source

KC

Kaitlin C.  
Founder  
Consumer Services  
Used the software for: 2+ years

### "Straight to the point"

September 4, 2024

2.0

Pros

Cash app is quick to set up widely accepted and there is no fuss to create account accept payment send payment and done.

Cons

They don't like disputes much had accounts closed due to fraud against me when I wasn't to blame.

Alternatives considered

[PayPal](https://www.capterra.com/p/207944/PayPal/)

Reason for choosing Cash App

No 21 day hold on sales, I nearly lost everything due to a restriction from Paypal cash app kept my business alive

Review Source

VR

Verified Reviewer  
User  
Banking  
Used the software for: 2+ years

### "Expect No Notice"

July 28, 2024

1.0

Pros

The account was amazing until I randomly got on my account to find out they had closed it unexpectedly. No notice, no communications, no reasons. Customer service advocates can only hide behind their pre-generated responses to not only provide no details but also no help with the issue. Totally inconvenient and do not recommend after this issue.

Cons

I had my account randomly closed without any notice or reason. All they can say is I breached the terms of service. I tried reaching out but all the advocates can do it hide behind their pre-generated responses and say they have no additional information. I have to wait 30 days for a response on the case which for many like me is a major inconvenience. For an an online banking platform that is customer related, they have no customer service that actually answer any questions that are directly related to the real issue. I tried calling and they gave me the same response. The representative then rudely hangs up on me. If they are going to take 30 days to do an investigation, they should have left the account open while they do their thing rather than just closing an account with no communication and having no information on the situation. Very annoyed and tempted to completely delete my account.

Review Source

KR

Kevin R.  
President  
Education Management  
Used the software for: 1-2 years

### "World's Worst Customer Support"

November 13, 2024

3.0

Terrible. I would recommend running 180 degress away from this application based upon customer support alone.

Pros

This app is intuitive and relatively easy to use with a short learning curve.

Cons

If you have a problem, you are basically out of luck as customer support is completely dysfunctional

Review Source

EM

Emma M.  
My money only for convenience  
Banking  
Used the software for: 2+ years

### "One tap and go "

August 30, 2024

3.0

It has been great and super convenient on the go

Pros

I like of I’m In another state then someone and we need to send money it’s just the hit of one button

Cons

What I like least is when someone sends money it takes hours sometimes and I never know if it went threw or not

Switched from

[PayPal](https://www.capterra.com/p/207944/PayPal/)

Because pay pal isn’t as easy and fast as cash app

Review Source

RB

Rachel B.  
Homemaker  
Alternative Dispute Resolution  
Used the software for: Less than 6 months

### "Cash app card is a joke DON'T USE IT YOU'LL BE SORRY IF YOU DO AND WIND UP HAVING THE SAME THING HAPPEN TO YOU "

October 20, 2024

1.0

This card is joke I WOULD NOT RECOMMEND IT TO ANYONE. YOUR MONEY IS SAFER WITH A BANK CARD AT LEAST THEY WILL HELP YOU GET YOUR MONEY BACK FROM FRAUDULENT PEOPLE AND COMPANIES

Pros

I thought it was a safe way to purchase things but i was wrong

Cons

Your money is not safe with them. If you purchase something and you don't receive it you loose your money and they will not help you get it back. You can call them \[sensitive content hidden\] but they will not help you they just record you and tell you there's nothing we can do but your money is safe. They have a policy to get your money back but they lie cause when it happens to you they will tell you there's nothing they can do.

Review Source

BL

Brandon L.  
Head  
Arts and Crafts  
Used the software for: 2+ years

### "Banking Made Meh"

September 17, 2024

5.0

Wonferul app and will continue to use till i expire im sure of it.

Pros

A few of the pros that I find with this money slash banking app is the convenience in which it is effortless to send money from account to account regardless of who the bank is. Seemless adding and removal of linked banks makes transfers easy and any deposit is free... immediately.

Cons

I have found that it has alot of spam attempts to charge my debit card so i leave the card locked till i need it. Im not sure if thats a good or bad thing..

Review Source

CK

Caitlin K.  
Assistant Practice Manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "SO EASY AND QUICK"

September 18, 2024

5.0

Pros

The quick and efficient way to move money.

Cons

Just that not everyone has it! I have had some people say they have changed their phone numbers and were not able to get into their accounts anymore.

Review Source

ER

Emma R.  
Owner Hair stylist  
Consumer Services  
Used the software for: 6-12 months

### "Good money transfer app"

January 17, 2025

5.0

Pros

It’s very easy to send and receive money

Cons

Nothing. Everything so far as been good haven’t had issues

Review Source

TW

Timmy W.  
Owner  
Apparel & Fashion  
Used the software for: 1-2 years

### "I really enjoy having this software in the folder of payment processing applications."

December 1, 2024

5.0

Pros

This is just another excellent option for accepting payments from customers. The software name gives customers confidence with purchasing products.

Cons

I have very little that I do not like. I do with they would open up more compatibility with banks for instant transfers.

Review Source

LA

Langston A.  
Creative Director  
Design  
Used the software for: 1-2 years

### "Great Mobile Banking App"

September 26, 2024

5.0

Pros

It is easy to receive and send funds. Easy social integration with mobile contacts. Connects to banks with ease.

Cons

The ability to add funds fromseparate accounts would be greatly appreciated.

Review Source

JS

Johnathan S.  
Owner  
Retail  
Used the software for: I used a free trial

### "My Cashapp review "

October 9, 2024

5.0

Pretty good have no complaints as far as I'm concerned, GREAT APP... Everybody should have it

Pros

Simple to use and please good app overall

Cons

The sign In process but then again it easier then others.

Review Source

MB

Miranda B.  
No job title  
Banking  
Used the software for: 2+ years

### "My review of Cash App"

August 24, 2024

3.0

It started off good, but it did not end that way.

Pros

That it was easy to set up and get an account.

Cons

Not enough security and if you post money to the wrong account there was no reciprocity. Non caring.

Review Source

RA

Richard A.  
Photographer and videographer  
Motion Pictures and Film  
Used the software for: 1-2 years

### "Cash app is okay"

September 22, 2024

4.0

It’s great I did enjoy being able to send money seamlessly

Pros

It was the fastest amongst all the apps to leave money to others

Cons

The minimalism is good until realizing I don’t know where money is withdrawn from so more outward instructions help

Review Source

Kristina T.  
Owner  
Automotive  
Used the software for: 2+ years

### "Online Banking Software that does it all! "

July 31, 2024

5.0

I absolutely love it and would 100% recommend this software to anyone.

Pros

You can do anything from direct deposit to paying your bills and even sending money to a friend. It's the easiest free software you could possibly ask for.

Cons

There hasn't been anything so far that I dislike about it

Review Source

BR

Bryan R.  
Marketing Director  
Hospitality  
Used the software for: 1-2 years

### "Great alternative to PayPal or Vemmo"

September 9, 2024

5.0

I used it as an alternative to PayPal and Venmo

Pros

Love the ease of access and better reputation than other services like PayPal.

Cons

I wish there was an option to have a second card user.

Switched from

[PayPal](https://www.capterra.com/p/207944/PayPal/)[Venmo](https://www.capterra.com/p/222572/Venmo-/)

Better service and reliability. Hoping new features will be added soon.

Review Source

VR

Verified Reviewer  
Creative Coach  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Take payments anytime, anywhere with ease."

September 22, 2024

5.0

I enjoy taking payments anytime, anywhere if regular avenues are unavailable.

Pros

The ease of setup, use, and transfer time.

Cons

There wasn't anything I noted I disliked about the app, but there was something regarding privacy mentioned earlier this year.

Review Source

DC

David C.  
Vice President  
Retail  
Used the software for: 6-12 months

### "If you live in the US, it is must-have"

October 13, 2024

5.0

Pros

It is really the simplest way to send money or purchase something, very low fees too

Cons

It isn't working at all for out of USA users.

Review Source

PH

Patrick H.  
Ceo  
Logistics and Supply Chain  
Used the software for: 2+ years

### "Cash app is amazing "

July 22, 2024

4.0

I have switched to pay pal now cash app is for crooks

Pros

Simplicity ease of use quick and fast business isn't that great

Cons

They charge for business but it's just them making extra money

Review Source

RM

Raeanna M.  
Chiropractic Assistant  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Cash app is great"

August 21, 2024

5.0

Very great! I loved that they were able to verify my identity to be sure everything was safe and secure. I love Cash App

Pros

Being able to do an instant transfer for a small fee

Cons

Not being able to send a certain amount.

Switched from

[Venmo](https://www.capterra.com/p/222572/Venmo-/)

Too many glitches with venmo, and unable to verify my identity.

Review Source

NT

Nick T.  
Operations  
Construction  
Used the software for: 2+ years

### "CashApp Review"

September 12, 2024

4.0

Pros

Ease of use. The app is extremely user-friendly encouraging individual use.

Cons

There has been a general lack of new features since release.

Switched from

[Venmo](https://www.capterra.com/p/222572/Venmo-/)

Still use in tandem. Not completed switched off the product.

Review Source

DO

Dana O.  
CSR  
Veterinary  
Used the software for: Less than 6 months

### "Client Friendly Software"

September 15, 2024

5.0

I've used Cash App as a client and as a user from my place of employment. As a consumer its nice to be able to send payments directly to those I need - through my employer- we use it to collect payments from clients and its a good option to invoice clients directly and payment can be collected when clients forget their cards.

Pros

Its offers our clients more options to make secure payments as the app, especially when they forget their payment methods at home. The app is linked directly to their payment information.

Cons

I can't think of anything I don't like. I've used Cash App as a client and as a user from my place of employment and on both ends it is great!

Review Source

CE

Clarice E.  
Project Manager  
Airlines/Aviation  
Used the software for: 2+ years

### "Simple but use at your own risk"

September 19, 2024

2.0

Pros

The tool is very simple to use so there is no issue

Cons

It is very easy to be scammed by those you may not know

Review Source

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