# NEOED Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is NEOED the right Human Resources solution for you? Explore 74 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/246259/NEOED/reviews

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NEOED

4.5 (74)

[View alternatives](https://www.capterra.com/p/246259/NEOED/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of NEOED

Ease of use

4.4

Customer Service

4.5

## Pros and Cons in Reviews

JE

Jessica E

HRIS and Recruitment MangerEducation Management, 501 - 1,000 employeesUsed the software for: More than 2 years.

“I do like that the system has multiple modules for a full employee life cycle making it a one stop shop for HR professionals.“

September 29, 2025

ZS

Zak S

RecruiterHuman Resources, 201 - 500 employeesUsed the software for: More than 2 years.

“Closing/filling positions can be difficult (like, the actual action in NeoEd not finding someone) and formatting when making a bulletin is also difficult.“

September 29, 2025

HG

Heidi G

Director of Human ResourcesHigher Education, 201 - 500 employeesUsed the software for: More than 2 years.

“I am an HR of one, so it is super helpful for me to put things my employees need on the system and they can access them by themselves.“

September 29, 2025

ZS

Zak S

RecruiterHuman Resources, 201 - 500 employeesUsed the software for: More than 2 years.

“Formatting in the text boxes is often difficult, and it feels like it gets “stuck” with a certain formatting and then I can’t change it.“

September 29, 2025

TC

Tim C

Human Resources OfficerEducation Management, 10,001+ employeesUsed the software for: More than 2 years.

“I like the form builder feature and assigning checklist tasks.“

September 29, 2025

KR

Kenya R

HR generalistEducation Management, 5,001 - 10,000 employeesUsed the software for: 1-2 years.

“Navigating between employee and HR administrator is a little clunky.“

September 30, 2025

DW

DyNesha W

RecruiterHigher Education, 1,001 - 5,000 employeesUsed the software for: Less than 6 months.

“Being able to create a custom report and dashboard is awesome“

September 29, 2025

VG

Viviana G

HR Recruitment SpecialistHigher Education, 201 - 500 employeesUsed the software for: Less than 6 months.

“Not able to bookmark the NeoEd app due to single sign on!“

October 2, 2024

## Showing most helpful reviews

Showing 1-25 of 74 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JP

Jenn P.  
Employee training and development coordinator  
Higher Education  
Used the software for: 6-12 months

### "Glad to be onboard"

September 29, 2025

5.0

Pros

Customer support, product help. Brings us into modern times which is beneficial for our organization.

Cons

Not all products meet up the sales pitch, big learning curves. Also challenging to get internal stakeholders to buy in and get excited about new products and learning new things.

Switched from

[Oracle Taleo Cloud](https://www.capterra.com/p/132229/Oracle-Taleo-Cloud-Service/)

Oracle support was horrible, and they no longer supported taleo at all.

Review Source

DW

DyNesha W.  
Recruiter  
Higher Education  
Used the software for: Less than 6 months

### "Love Ed.Gov"

September 29, 2025

5.0

I love the easiness of it for all users. We don’t always have tech savvy hiring managers or applicants so them being able to this system online and. By phone is awesome

Pros

Reporting because I love having all the information I need in one spot. Being able to create a custom report and dashboard is awesome

Cons

Reporting. Probably because I am in it so much, but I can have everything at a glance. I wish there were more tutorial videos though

Switched from

[Cornerstone HR](https://www.capterra.com/p/166857/Cornerstone-HR/)

User interface is easier for NeoEd than Cornerstone

Review Source

VG

Viviana G.  
HR Recruitment Specialist  
Higher Education  
Used the software for: Less than 6 months

### "Ignite the spark"

October 2, 2024

3.0

It could be better. Wish that the training of implementation was better.

Pros

Applicants have an easier time applying. Rating of applications in SME review is easy to use.

Cons

Not able to bookmark the NeoEd app due to single sign on! Not able to make attachments or certain fields a requirement. Unable to modify the language in the reference section or to add instructions for certain h sections.

Switched from

[PeopleAdmin](https://www.capterra.com/p/130637/SelectSuite/)

Previous administration made the purchase without consulting with end users. Basically had no choice.

Review Source

JB

Jeremy B.  
Technical Services Coordinator  
Higher Education  
Used the software for: 1-2 years

### "Learning and Growing with NEOED"

October 2, 2024

4.0

My experience with NEOED has been an overall positive experience. I love using the Learn product to create and manage training for our faculty and staff. I think our organization overall needs help with correct implementation, synergy with our data systems such as colleague and definitely training for NEOED for our community.

Pros

I use the Learn product heavily in my role as a trainer. I like the ease of use for our employees and this system challenges me to make interesting class content

Cons

Tjere seems to be some functionality that would help make assigning classes a little easier. Either the functionality is not there or I need more trainings.

Review Source

ZF

Zeke F.  
Director, Human Resources  
Higher Education  
Used the software for: 1-2 years

### "NEOED brought my institution out of the Stone Age "

October 1, 2024

5.0

Fantastic! We have 5 modules and we are about to implement the 5th. We love learning something new every day we use NEOED. What a wonderful product!

Pros

How everything works together and allows my employees to manage their work electronically and all in one place!

Cons

We use Elluician Colleague and because they have a product for benefits, we can’t use Neoeds product so we have to use multiple systems for that part, when we would love to have all through neoed

Alternatives considered

[Access PeopleHR](https://www.capterra.com/p/211952/Access-People-HR-Software/)

Reason for choosing NEOED

The ability to work with Elluician Colleague.

Switched from

[Cornerstone LMS](https://www.capterra.com/p/150446/Cornerstone-LMS/)

Didn’t offer all the things NEOED does and NEOED worked far better with my institution’s operating system.

Review Source

JU

Jamed U.  
Human Resource Officer  
Government Administration  
Used the software for: 1-2 years

### "Attract Reduced our Teacher Vacancies"

October 3, 2024

5.0

It’s been very positive! It’s been a positive experience for our team to be onboarded, but a bit too many clicks - staff have struggled with the additional workload to implement.

Pros

I really like the Attract Product. It has helped us reduce our teacher vacancy rate from 1000 to 80. The virtual recruiter and ability to search candidates is extremely helpful.

Cons

I wish that once we made a candidate eligible, the system recognized it, and automatically moved them to eligible/referred on a requisition. This would save so many clicks.

Alternatives considered

[PowerSchool](https://www.capterra.com/p/175664/PowerSchool/)

Reason for choosing NEOED

Previous experience with staff who used government jobs.com

Review Source

DH

Diana H.  
HR Analyst  
Higher Education  
Used the software for: 2+ years

### "NEOED implementation "

October 3, 2024

4.0

Overall I like the feel of the system and it makes it welcoming especially for new users.

Pros

The ability to integrate recruitment with the onbaording process in one system.

Cons

The implementation did not work for our processess and we had to go back and pivot. Which causes some double work.

Alternatives considered

[PeopleAdmin](https://www.capterra.com/p/130637/SelectSuite/)

Reason for choosing NEOED

The features that were able to employers in higher education.

Switched from

[PeopleAdmin](https://www.capterra.com/p/130637/SelectSuite/)

NEOED provides more features to help with recruitment and we were already using Perform.

Review Source

VC

Veronica C.  
Executive  
Education Management  
Used the software for: 2+ years

### "Love this system "

October 1, 2024

5.0

Great products and easy to use! Excellent reps and great customer service

Pros

Efficient and user friendly and feel very supported

Cons

roles are too limited and afraid giving access to too many people

Switched from

[PeopleAdmin](https://www.capterra.com/p/130637/SelectSuite/)

Service was poor and no accountability was not there from their team

Review Source

GN

Gary N.  
Administrator  
Education Management  
Used the software for: 1-2 years

### "NEOED support is fantastic "

October 3, 2024

5.0

The people at NEOED are great to work with and have been so supportive throughout the implementation process.

Pros

Turnkey solution was the best investment to get us started.

Cons

Preboarding needs to open up to former employees or employees transitioning to new positions that require preboarding processes.

Alternatives considered

[PowerSchool](https://www.capterra.com/p/175664/PowerSchool/)

Reason for choosing NEOED

Features most closely met the operational needs of the department

Switched from

[Oracle Database](https://www.capterra.com/p/5938/Oracle-Database/)

Old system is antiquated and doesn’t provide the recruitment features we need.

Review Source

EM

Emily M.  
Instructional Coach  
Higher Education  
Used the software for: 1-2 years

### "Higher Ed: Moving towards streamlining"

October 3, 2024

4.0

Overall NeoEd has been a learning curve for our institution, but one that everyone has adapted to and picked up on.

Pros

The ability to have all information for our organization in one place.

Cons

I believe there is room for future improvements that would benefit the higher education sector.

Switched from

[Frontline SIS](https://www.capterra.com/p/185773/Frontline-SIS/)

Usability and ease of use. Frontline was cumbersome and didn’t do all of the things we needed it to do.

Review Source

JH

Jerry H.  
Exec Dir of HR  
Higher Education  
Used the software for: I used a free trial

### "New... But looking good so far."

October 2, 2024

5.0

Good thus far. All associates have been very helpful

Pros

New technology. Keep updating. New customer no real experience with it yet

Cons

New customer. Not much experience with NeoEd

Switched from

[PeopleAdmin](https://www.capterra.com/p/130637/SelectSuite/)

To combine several platforms into a single source.

Review Source

MG

Mark G.  
Human Resources Specialist  
Education Management  
Used the software for: 1-2 years

### "The review of Neogov"

September 30, 2025

5.0

My experience with the system is a 10/10 in my opinion. The process is seamless and inclusive and also when it comes to diversity that helps our agency as well.

Pros

I like the integration factor. I also appreciate the fact that it helps the learning curve of the agency and the community engagement.

Cons

Well not anything to do with the system itself. However, when it comes to the auto screening aspect of the system, it can be difficult to navigate.

Review Source

AW

Ashley W.  
Coordinator, HR and Payroll  
Higher Education  
Used the software for: 2+ years

### "NEOED makes HR simpler"

October 3, 2024

4.0

Easy for HR Admins and Employees to complete tasks.

Pros

The integration between all the modules.

Cons

Insight is very complex and once it’s setup right it works so seamlessly!

Review Source

TT

Tiffany T.  
Coordinator  
Education Management  
Used the software for: 1-2 years

### "Neoed review"

October 2, 2024

4.0

Good. Implementation has gone great. Knowleable staff

Pros

Ease of navigating between modules. Customer service

Cons

A lot to learn. Can’t edit the some of the notification emails. The interview set up is not great in Insight.

Switched from

[Cornerstone LMS](https://www.capterra.com/p/150446/Cornerstone-LMS/)

More capabilities to house all our needs

Review Source

MP

Marisol P.  
Human Resources Compensation Analyst  
Higher Education  
Used the software for: 2+ years

### "Great Product!"

October 1, 2024

5.0

As I learn it more, I enjoy being able to use it to better enhance our procedures

Pros

The unified dashboard is a feature that is great due to being able to have all pending tasks in one location.

Cons

The availability of users. It makes it a bit difficult because we are not able to assign many of the forms as I would want to.

Review Source

JS

Jordan S.  
Executive Director oh HR  
Education Management  
Used the software for: 2+ years

### "NEOED is wonderful. "

October 2, 2024

5.0

It’s been great. \[sensitive content hidden\] are wonderful!

Pros

Easy to use. Modern. It provides a high quality economical solution to my staffing needs.

Cons

App could use more functionality. This would make it easier to manage from my phone.

Review Source

HLB

Holly Lyn B.  
HR support  
Higher Education  
Used the software for: 2+ years

### "Amazing! Everyone should use it!"

October 2, 2024

5.0

Fantastic! Love it! So happy we are utilizing so much of your products.

Pros

User friendly, integrates very well, makes our jobs easier!

Cons

Wish there was more customization options for dashboard

Review Source

CL

Christy L.  
Human Resources Analyst  
Education Management  
Used the software for: 1-2 years

### "Human resources analyst "

October 2, 2024

4.0

Great and overall very well established platform for recruiting, onboarding etc.

Pros

Lots of possibilities and a great platform for the overall employee lifecyle from onboarding to offborading.

Cons

A little hard to navigate for first timers. Some forms can be a little hard to use on both backend and the employee end.

Review Source

CR

Cheri R.  
Recruitment and Onboarding Specialist  
Higher Education  
Used the software for: 1-2 years

### "NEOED FAN Now"

October 1, 2024

5.0

I love it once I learned how to navigate

Pros

Easy to use and makes my job easier to complete

Cons

Was hard to learn..so many screens to navigate at first

Review Source

GE

Greg E.  
Assistant Director  
Higher Education  
Used the software for: 2+ years

### "Neoed review"

October 2, 2024

4.0

Very good. I have learned a lot about different functions.

Pros

It connects multiple facets of the employee lifecycle together.

Cons

It is sometimes difficult to find what you are looking for.

Review Source

AM

Amy M.  
HR Employment Specialist  
Education Management  
Used the software for: 1-2 years

### "HR Employment Specialist "

October 2, 2024

5.0

Great. It helps a lot with the flow of fining talent.

Pros

Insight and onboarding are great programs.

Cons

Perform. Our Employees and coworkers have given too many complaints. None that I can think of right now.

Review Source

CJ

Carmen J.  
HR Analyst  
Education Management  
Used the software for: 6-12 months

### "Getting there"

October 1, 2024

4.0

Good with the areas that I know how to use but would like to expand.

Pros

The wider audience. Easier communication with candidates

Cons

Still haven’t mastered the program and need more learning time.

Review Source

ML

Melvin L.  
Human Resources officer  
Education Management  
Used the software for: 6-12 months

### "Neoed review "

October 3, 2024

4.0

I just started learning the program about 6 months ago. It was easy to learn and understand. I do look forward to learning about more features.

Pros

The program is easy to use. There are. A lot of features.

Cons

Sometimes there is no back button to go back to the previous screen

Review Source

SD

Shirelle D.  
Associate Dean of Operations  
Higher Education  
Used the software for: 2+ years

### "Great product!"

October 2, 2024

4.0

It’s been easy to navigate and keep track of my employees.

Pros

The Joyrnalling so you can keep track of everything year round.

Cons

Lack of in depth questions surrounding employee engagement.

Review Source

AJ

April J.  
Hr  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Helpful to everyone "

October 1, 2024

4.0

Very helpful in what it does and how we use it at the office

Pros

How the product helped with my organization

Cons

Just new to using and a few user errors

Review Source

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