--- title: "NEOED Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is NEOED the right Human Resources solution for you? Explore 74 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/246259/NEOED/reviews/" page_type: "reviews" language: "en" --- NEOED 4.5 (74) [View alternatives](https://www.capterra.com/p/246259/NEOED/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 20th, 2026 # Reviews of NEOED Ease of use 4.4 Customer Service 4.5 ## Pros and Cons in Reviews JE Jessica E HRIS and Recruitment MangerEducation Management, 501 - 1,000 employeesUsed the software for: More than 2 years. “I do like that the system has multiple modules for a full employee life cycle making it a one stop shop for HR professionals.“ September 29, 2025 ZS Zak S RecruiterHuman Resources, 201 - 500 employeesUsed the software for: More than 2 years. “Closing/filling positions can be difficult (like, the actual action in NeoEd not finding someone) and formatting when making a bulletin is also difficult.“ September 29, 2025 HG Heidi G Director of Human ResourcesHigher Education, 201 - 500 employeesUsed the software for: More than 2 years. “I am an HR of one, so it is super helpful for me to put things my employees need on the system and they can access them by themselves.“ September 29, 2025 ZS Zak S RecruiterHuman Resources, 201 - 500 employeesUsed the software for: More than 2 years. “Formatting in the text boxes is often difficult, and it feels like it gets “stuck” with a certain formatting and then I can’t change it.“ September 29, 2025 TC Tim C Human Resources OfficerEducation Management, 10,001+ employeesUsed the software for: More than 2 years. “I like the form builder feature and assigning checklist tasks.“ September 29, 2025 KR Kenya R HR generalistEducation Management, 5,001 - 10,000 employeesUsed the software for: 1-2 years. “Navigating between employee and HR administrator is a little clunky.“ September 30, 2025 DW DyNesha W RecruiterHigher Education, 1,001 - 5,000 employeesUsed the software for: Less than 6 months. “Being able to create a custom report and dashboard is awesome“ September 29, 2025 VG Viviana G HR Recruitment SpecialistHigher Education, 201 - 500 employeesUsed the software for: Less than 6 months. “Not able to bookmark the NeoEd app due to single sign on!“ October 2, 2024 ## Showing most helpful reviews Showing 1-25 of 74 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DW DyNesha W. Recruiter Higher Education Used the software for: Less than 6 months ### "Love Ed.Gov" September 29, 2025 5.0 I love the easiness of it for all users. We don’t always have tech savvy hiring managers or applicants so them being able to this system online and. By phone is awesome Pros Reporting because I love having all the information I need in one spot. Being able to create a custom report and dashboard is awesome Cons Reporting. Probably because I am in it so much, but I can have everything at a glance. I wish there were more tutorial videos though Switched from [Cornerstone HR](https://www.capterra.com/p/166857/Cornerstone-HR/) User interface is easier for NeoEd than Cornerstone Review Source JB Jeremy B. Technical Services Coordinator Higher Education Used the software for: 1-2 years ### "Learning and Growing with NEOED" October 2, 2024 4.0 My experience with NEOED has been an overall positive experience. I love using the Learn product to create and manage training for our faculty and staff. I think our organization overall needs help with correct implementation, synergy with our data systems such as colleague and definitely training for NEOED for our community. Pros I use the Learn product heavily in my role as a trainer. I like the ease of use for our employees and this system challenges me to make interesting class content Cons Tjere seems to be some functionality that would help make assigning classes a little easier. Either the functionality is not there or I need more trainings. Review Source TC Tim C. Human Resources Officer Education Management Used the software for: 2+ years ### "NEOED Review" September 29, 2025 3.0 Good. It is very customizable, but has its limitations as stated above, bith in application and support. Pros Pre hire workflow. I like the form builder feature and assigning checklist tasks. Id like to be able to modify forms and workflows without having to reaet in progress workflows. Cons Customer service. You get an initial response that thanks you for your inquiry and that they'll get back to you in 48 hours, but you receive that email about 36 hours later. So you have to wait about 3-4 days to get a real response to your inqury. That's too long. Review Source JU Jamed U. Human Resource Officer Government Administration Used the software for: 1-2 years ### "Attract Reduced our Teacher Vacancies" October 3, 2024 5.0 It’s been very positive! It’s been a positive experience for our team to be onboarded, but a bit too many clicks - staff have struggled with the additional workload to implement. Pros I really like the Attract Product. It has helped us reduce our teacher vacancy rate from 1000 to 80. The virtual recruiter and ability to search candidates is extremely helpful. Cons I wish that once we made a candidate eligible, the system recognized it, and automatically moved them to eligible/referred on a requisition. This would save so many clicks. Alternatives considered [PowerSchool](https://www.capterra.com/p/175664/PowerSchool/) Reason for choosing NEOED Previous experience with staff who used government jobs.com Review Source ZF Zeke F. Director, Human Resources Higher Education Used the software for: 1-2 years ### "NEOED brought my institution out of the Stone Age " October 1, 2024 5.0 Fantastic! We have 5 modules and we are about to implement the 5th. We love learning something new every day we use NEOED. What a wonderful product! Pros How everything works together and allows my employees to manage their work electronically and all in one place! Cons We use Elluician Colleague and because they have a product for benefits, we can’t use Neoeds product so we have to use multiple systems for that part, when we would love to have all through neoed Alternatives considered [Access PeopleHR](https://www.capterra.com/p/211952/Access-People-HR-Software/) Reason for choosing NEOED The ability to work with Elluician Colleague. Switched from [Cornerstone LMS](https://www.capterra.com/p/150446/Cornerstone-LMS/) Didn’t offer all the things NEOED does and NEOED worked far better with my institution’s operating system. Review Source DH Diana H. HR Analyst Higher Education Used the software for: 2+ years ### "NEOED implementation " October 3, 2024 4.0 Overall I like the feel of the system and it makes it welcoming especially for new users. Pros The ability to integrate recruitment with the onbaording process in one system. Cons The implementation did not work for our processess and we had to go back and pivot. Which causes some double work. Alternatives considered [PeopleAdmin](https://www.capterra.com/p/130637/SelectSuite/) Reason for choosing NEOED The features that were able to employers in higher education. Switched from [PeopleAdmin](https://www.capterra.com/p/130637/SelectSuite/) NEOED provides more features to help with recruitment and we were already using Perform. Review Source GN Gary N. Administrator Education Management Used the software for: 1-2 years ### "NEOED support is fantastic " October 3, 2024 5.0 The people at NEOED are great to work with and have been so supportive throughout the implementation process. Pros Turnkey solution was the best investment to get us started. Cons Preboarding needs to open up to former employees or employees transitioning to new positions that require preboarding processes. Alternatives considered [PowerSchool](https://www.capterra.com/p/175664/PowerSchool/) Reason for choosing NEOED Features most closely met the operational needs of the department Switched from [Oracle Database](https://www.capterra.com/p/5938/Oracle-Database/) Old system is antiquated and doesn’t provide the recruitment features we need. Review Source EM Emily M. Instructional Coach Higher Education Used the software for: 1-2 years ### "Higher Ed: Moving towards streamlining" October 3, 2024 4.0 Overall NeoEd has been a learning curve for our institution, but one that everyone has adapted to and picked up on. Pros The ability to have all information for our organization in one place. Cons I believe there is room for future improvements that would benefit the higher education sector. Switched from [Frontline SIS](https://www.capterra.com/p/185773/Frontline-SIS/) Usability and ease of use. Frontline was cumbersome and didn’t do all of the things we needed it to do. Review Source VC Veronica C. Executive Education Management Used the software for: 2+ years ### "Love this system " October 1, 2024 5.0 Great products and easy to use! Excellent reps and great customer service Pros Efficient and user friendly and feel very supported Cons roles are too limited and afraid giving access to too many people Switched from [PeopleAdmin](https://www.capterra.com/p/130637/SelectSuite/) Service was poor and no accountability was not there from their team Review Source KT Kerry T. Director Education Management Used the software for: 1-2 years ### "Neoed yeah!" October 2, 2024 5.0 The experience of using neoed has been awesome better than my current system Pros Ease of use isthe best thing plus integration with other neoed modules Cons Not much but could uae more user friendly improvements Alternatives considered [Power School](https://www.capterra.com/p/16487/Power-School/) Reason for choosing NEOED Neoed had the best feature set among the various platforms Switched from [PhraseExpander](https://www.capterra.com/p/157546/PhraseExpander/) Need a more user friendly system especially for customers Review Source SW Shain W. Senior Information Analyst - HR PR Education Management Used the software for: 1-2 years ### "Alabama Community College System " October 3, 2024 5.0 Great! We had some of the best NeoED consultants. Pros Customer service and navagation of the system. Cons Maybe the Eforms didn’t implement as well as the other modules. Alternatives considered [Cornerstone LMS](https://www.capterra.com/p/150446/Cornerstone-LMS/) Reason for choosing NEOED Better product to serve our needs of 24 colleges. Review Source JH Jerry H. Exec Dir of HR Higher Education Used the software for: I used a free trial ### "New... But looking good so far." October 2, 2024 5.0 Good thus far. All associates have been very helpful Pros New technology. Keep updating. New customer no real experience with it yet Cons New customer. Not much experience with NeoEd Switched from [PeopleAdmin](https://www.capterra.com/p/130637/SelectSuite/) To combine several platforms into a single source. Review Source JM Jonathan M. Administrative Assistant Ii Human Resources Used the software for: 2+ years ### "Happy with NeoED" September 30, 2025 5.0 Pros The simplicity. The clarity of tabs. Overall user friendly feel. It is quick and easy to search up my job descriptions. Cons UI is a little cluttered. I do not like how it lasts when searching for things. You start to type and it only registers a few letter. Review Source KW Kelsea W. Director of HR Higher Education Used the software for: 2+ years ### "NeoEd - BSCC" October 2, 2024 5.0 10/10! Again, NeoEd makes my life so much easier and my employees lives! Pros It makes my job so much easier being able to keep up with everything in NeoEd. I tell my organization that it’s a one stop shop for all things HR! Cons My only complaint is when you edit the steps on requisitions it will time out on you if you don’t move quick. I find myself trying to hurry to enter all the info or saving and going back in multiple times. Review Source SB Sean B. Assistant Superintendent Education Management Used the software for: 2+ years ### "NEOED is Great" October 2, 2024 5.0 We have been very satisfied with the product. The number of candidates we receive has definitely increased. Looking forward to future enhancements and growing with the product. Pros The customer service we received when setting up the product was excellent. \[sensitive content hidden\] and the team were amazing. Cons Onboarding deactivates candidates when they separate. Review Source AT Anastasia T. Assistant Director of Human Reaoueces Higher Education Used the software for: 2+ years ### "Helpful Reports and Analytics" October 2, 2024 4.0 Helpful, insightful, user friendly and great reports Pros The adaptability and flexibility it allows for our designs Cons Attract had limitations with branding and marketing that we are currently working through Review Source CL Christy L. Human Resources Analyst Education Management Used the software for: 1-2 years ### "Human resources analyst " October 2, 2024 4.0 Great and overall very well established platform for recruiting, onboarding etc. Pros Lots of possibilities and a great platform for the overall employee lifecyle from onboarding to offborading. Cons A little hard to navigate for first timers. Some forms can be a little hard to use on both backend and the employee end. Review Source CR Cheri R. Recruitment and Onboarding Specialist Higher Education Used the software for: 1-2 years ### "NEOED FAN Now" October 1, 2024 5.0 I love it once I learned how to navigate Pros Easy to use and makes my job easier to complete Cons Was hard to learn..so many screens to navigate at first Review Source JI Janelle I. HR Specialist Sr Higher Education Used the software for: 2+ years ### "Survey ask " October 1, 2024 4.0 I enjoy working with it and enjoy the improvements Pros Easy acces to screening applications and the flow Cons I dislike that you have to purchase the products separately Review Source SM Simone M. Asst Director of HR Education Management Used the software for: 1-2 years ### "Wonderful system " October 2, 2024 5.0 Helpful and it offers support and trainings Pros User friendly and learning more functions Cons Nothing in particular. There are trainings available for assistance. Review Source LY Lisa Y. HR Specialist Education Management Used the software for: 1-2 years ### "HR specialists " October 1, 2024 5.0 Great, once I understand it and great customer service Pros The recruitment capabilities and layout Cons Some things are so micro it can get overwhelming Review Source MS Megan S. Court clerk Law Practice Used the software for: 1-2 years ### "NEOED review 2024" October 1, 2024 5.0 This program is very well thought out, it can increase productivity for your agency Pros Multiple functions and way to customize to my needs Cons It can be overwhelming and sometimes I need help Review Source BN Bryne N. HR Specialist Education Management Used the software for: 1-2 years ### "Shasta College Loves NEOED" October 2, 2024 5.0 Pros User friendly, lots of support, Taylor made for education. Cons Can be a bit glitchy at times, specifically when it comes to fillable pdfs. Review Source SD Shirelle D. Associate Dean of Operations Higher Education Used the software for: 2+ years ### "Great product!" October 2, 2024 4.0 It’s been easy to navigate and keep track of my employees. Pros The Joyrnalling so you can keep track of everything year round. Cons Lack of in depth questions surrounding employee engagement. Review Source AJ April J. Hr Health, Wellness and Fitness Used the software for: Less than 6 months ### "Helpful to everyone " October 1, 2024 4.0 Very helpful in what it does and how we use it at the office Pros How the product helped with my organization Cons Just new to using and a few user errors Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.