---
title: "NEOED Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is NEOED the right Human Resources solution for you? Explore 74 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/246259/NEOED/reviews/"
page_type: "reviews"
language: "en"
publication_date: "2026-10-21"
---

NEOED

4.5 (74)

[View alternatives](https://www.capterra.com/p/246259/NEOED/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated October 21st, 2026

# Reviews of NEOED

Ease of use

4.4

Customer Service

4.5

## Pros and Cons in Reviews

JE

Jessica E

HRIS and Recruitment MangerEducation Management, 501 - 1,000 employeesUsed the software for: More than 2 years.

“I do like that the system has multiple modules for a full employee life cycle making it a one stop shop for HR professionals.“

September 29, 2025

ZS

Zak S

RecruiterHuman Resources, 201 - 500 employeesUsed the software for: More than 2 years.

“Closing/filling positions can be difficult (like, the actual action in NeoEd not finding someone) and formatting when making a bulletin is also difficult.“

September 29, 2025

HG

Heidi G

Director of Human ResourcesHigher Education, 201 - 500 employeesUsed the software for: More than 2 years.

“I am an HR of one, so it is super helpful for me to put things my employees need on the system and they can access them by themselves.“

September 29, 2025

ZS

Zak S

RecruiterHuman Resources, 201 - 500 employeesUsed the software for: More than 2 years.

“Formatting in the text boxes is often difficult, and it feels like it gets “stuck” with a certain formatting and then I can’t change it.“

September 29, 2025

TC

Tim C

Human Resources OfficerEducation Management, 10,001+ employeesUsed the software for: More than 2 years.

“I like the form builder feature and assigning checklist tasks.“

September 29, 2025

KR

Kenya R

HR generalistEducation Management, 5,001 - 10,000 employeesUsed the software for: 1-2 years.

“Navigating between employee and HR administrator is a little clunky.“

September 30, 2025

DW

DyNesha W

RecruiterHigher Education, 1,001 - 5,000 employeesUsed the software for: Less than 6 months.

“Being able to create a custom report and dashboard is awesome“

September 29, 2025

JM

Jonathan M

Administrative Assistant IiHuman Resources, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“I do not like how it lasts when searching for things.“

September 30, 2025

## Showing most helpful reviews

Showing 1-25 of 74 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JD

Joanna D.  
HR Recruitment Supervisor  
Higher Education  
Used the software for: 6-12 months

### "HR Professional in HigherEd"

September 29, 2025

4.0

It’s been pretty good. Some hiccups along that way but my implementation specialist was fantastic. \[sensitive content hidden\] was amazing!!

Pros

I love Insight and how easy it is to post a job. Also, how easy it is to create a Matrix. My hiring managers like how easy it is to score candidates.

Cons

That we are not able to send more than one E-offer. Also, that hiring managers are unable to see applications until candidates are moved to the referred list.

Switched from

[PeopleAdmin](https://www.capterra.com/p/130637/SelectSuite/)

Contract ended and we were looking for a better ATS

Review Source

JD

Jesus D.  
HRIS manager  
Education Management  
Used the software for: 1-2 years

### "Glad we made the switch to NEOED"

September 30, 2025

4.0

Extremely positive. I am a new customer and the level of support and knowledge is white glove. I am also impressed with the level of knowledge from our implementation consultant and manager.

Pros

The intuitive UI does not skimp on fearure richness. You can tell the prodict was built with the customer in mind.

Cons

Curently no consolidated admin area which makes it a little difficult to admin the system efficiently.

Switched from

[Cornerstone HR](https://www.capterra.com/p/166857/Cornerstone-HR/)

There was a heavy lack of interface cohesiveness

Review Source

MW

Mercedes W.  
Recruitment Manager  
Higher Education  
Used the software for: 2+ years

### "Some good, and some room to improve"

October 1, 2024

3.0

Pros

Love the way that it allows me to manage and accept applications.

Cons

Clunky, not enough for me to control, would like to be able to have better training options.

Review Source

LJI

Leo Jon I.  
Business Systems Analyst  
Higher Education  
Used the software for: 1-2 years

### "Best Customer Support"

September 30, 2025

5.0

My overall experience has been great with NeoEd. I would say that the help pages and community is amazing and easy for newcomers to learn from.

Pros

Customer Support is amazing. As a Business Systems Analyst that has to help support our HR, the hotline number has always been quick and responsive and I do like how they have access to mirror our roles and see our current environment setup. Probably one of the best support I’ve dealt with in products we use for our school campus

Cons

I do not have too much to say that I like least. It’s one of the better products and support we use.

Switched from

[Oracle Fusion Cloud HCM](https://www.capterra.com/p/72011/Oracle-HCM-Cloud/)

We were actually implementing Oracle then the feedback we got from campus was very negative so we switched to NEOED

Review Source

JP

Jenn P.  
Employee training and development coordinator  
Higher Education  
Used the software for: 6-12 months

### "Glad to be onboard"

September 29, 2025

5.0

Pros

Customer support, product help. Brings us into modern times which is beneficial for our organization.

Cons

Not all products meet up the sales pitch, big learning curves. Also challenging to get internal stakeholders to buy in and get excited about new products and learning new things.

Switched from

[Oracle Taleo Cloud](https://www.capterra.com/p/132229/Oracle-Taleo-Cloud-Service/)

Oracle support was horrible, and they no longer supported taleo at all.

Review Source

DW

DyNesha W.  
Recruiter  
Higher Education  
Used the software for: Less than 6 months

### "Love Ed.Gov"

September 29, 2025

5.0

I love the easiness of it for all users. We don’t always have tech savvy hiring managers or applicants so them being able to this system online and. By phone is awesome

Pros

Reporting because I love having all the information I need in one spot. Being able to create a custom report and dashboard is awesome

Cons

Reporting. Probably because I am in it so much, but I can have everything at a glance. I wish there were more tutorial videos though

Switched from

[Cornerstone HR](https://www.capterra.com/p/166857/Cornerstone-HR/)

User interface is easier for NeoEd than Cornerstone

Review Source

JB

Jeremy B.  
Technical Services Coordinator  
Higher Education  
Used the software for: 1-2 years

### "Learning and Growing with NEOED"

October 2, 2024

4.0

My experience with NEOED has been an overall positive experience. I love using the Learn product to create and manage training for our faculty and staff. I think our organization overall needs help with correct implementation, synergy with our data systems such as colleague and definitely training for NEOED for our community.

Pros

I use the Learn product heavily in my role as a trainer. I like the ease of use for our employees and this system challenges me to make interesting class content

Cons

Tjere seems to be some functionality that would help make assigning classes a little easier. Either the functionality is not there or I need more trainings.

Review Source

JU

Jamed U.  
Human Resource Officer  
Government Administration  
Used the software for: 1-2 years

### "Attract Reduced our Teacher Vacancies"

October 3, 2024

5.0

It’s been very positive! It’s been a positive experience for our team to be onboarded, but a bit too many clicks - staff have struggled with the additional workload to implement.

Pros

I really like the Attract Product. It has helped us reduce our teacher vacancy rate from 1000 to 80. The virtual recruiter and ability to search candidates is extremely helpful.

Cons

I wish that once we made a candidate eligible, the system recognized it, and automatically moved them to eligible/referred on a requisition. This would save so many clicks.

Alternatives considered

[PowerSchool](https://www.capterra.com/p/175664/PowerSchool/)

Reason for choosing NEOED

Previous experience with staff who used government jobs.com

Review Source

ZF

Zeke F.  
Director, Human Resources  
Higher Education  
Used the software for: 1-2 years

### "NEOED brought my institution out of the Stone Age "

October 1, 2024

5.0

Fantastic! We have 5 modules and we are about to implement the 5th. We love learning something new every day we use NEOED. What a wonderful product!

Pros

How everything works together and allows my employees to manage their work electronically and all in one place!

Cons

We use Elluician Colleague and because they have a product for benefits, we can’t use Neoeds product so we have to use multiple systems for that part, when we would love to have all through neoed

Alternatives considered

[Access PeopleHR](https://www.capterra.com/p/211952/Access-People-HR-Software/)

Reason for choosing NEOED

The ability to work with Elluician Colleague.

Review Source

JE

Jessica E.  
HRIS and Recruitment Manger  
Education Management  
Used the software for: 2+ years

### "NEOED and Me"

September 29, 2025

4.0

Good. I came into using the system after it had been implemented. The team that implemented was no longer employed by the time I came on. I think there should be some quick tools for somebody in that situation, other than just having some go to the community.

Pros

I do like that the system has multiple modules for a full employee life cycle making it a one stop shop for HR professionals.

Cons

There are too many clicks, back and forth -and not enough filter options. I find myself clicking between pages just to process one person instead of being able to click to the next applicant.

Review Source

JH

Jerry H.  
Exec Dir of HR  
Higher Education  
Used the software for: I used a free trial

### "New... But looking good so far."

October 2, 2024

5.0

Good thus far. All associates have been very helpful

Pros

New technology. Keep updating. New customer no real experience with it yet

Cons

New customer. Not much experience with NeoEd

Switched from

[PeopleAdmin](https://www.capterra.com/p/130637/SelectSuite/)

To combine several platforms into a single source.

Review Source

BS

Brooke S.  
Director  
Education Management  
Used the software for: 2+ years

### "Support for me"

September 29, 2025

5.0

Pros

Customer Support, implementation team, ease of products, and engagement of senior tech in product development

Cons

Becoming more clicky, product to product navigation is getting clunkier, security assignment in Learn is difficult

Review Source

MG

Mark G.  
Human Resources Specialist  
Education Management  
Used the software for: 1-2 years

### "The review of Neogov"

September 30, 2025

5.0

My experience with the system is a 10/10 in my opinion. The process is seamless and inclusive and also when it comes to diversity that helps our agency as well.

Pros

I like the integration factor. I also appreciate the fact that it helps the learning curve of the agency and the community engagement.

Cons

Well not anything to do with the system itself. However, when it comes to the auto screening aspect of the system, it can be difficult to navigate.

Review Source

SC

Song C.  
Human Resources Analyst  
Education Management  
Used the software for: 2+ years

### "Best of the Best, NeoEd"

October 1, 2024

5.0

My 2nd time and I love it. The staffs are friendly and the information being provided are great.

Pros

The friendliness and very informational.

Cons

There’s nothing I dislike about it. The environment is very well welcoming and the hospitality there is great.

Review Source

MS

Martin S.  
HR Coordinator  
Higher Education  
Used the software for: 2+ years

### "Laredo College Martin Santos"

October 1, 2024

5.0

Great! So far so good! Doesn’t do everything but works great

Pros

User friendly! It integrates with our SSO system and it works with Chrome.

Cons

The limitations on user security profiles.

Review Source

PA

Paul A.  
Administrative Assistant  
Higher Education  
Used the software for: 1-2 years

### "Great program to work with "

October 1, 2024

4.0

Really nice program to work within. It is easy to access journal entries as well as easy to complete assigned tasks

Pros

Pretty straightforward and easy to navigate

Cons

Not as customizable as I need. We use a 3 year rolling program review and the program is limited to 366 days

Review Source

AC

AJ C.  
Human Resources Officer  
Education Management  
Used the software for: 2+ years

### "NEOED is good! "

October 2, 2024

5.0

It’s been a great experience and has changed our whole recruitment process.

Pros

It is very transparent and shows our hiring managers where something is in the process.

Cons

In Onboarding, when our system of record separates someone, but they move to another position, it deactivates their account

Review Source

MS

Megan S.  
Court clerk  
Law Practice  
Used the software for: 1-2 years

### "NEOED review 2024"

October 1, 2024

5.0

This program is very well thought out, it can increase productivity for your agency

Pros

Multiple functions and way to customize to my needs

Cons

It can be overwhelming and sometimes I need help

Review Source

HLB

Holly Lyn B.  
HR support  
Higher Education  
Used the software for: 2+ years

### "Amazing! Everyone should use it!"

October 2, 2024

5.0

Fantastic! Love it! So happy we are utilizing so much of your products.

Pros

User friendly, integrates very well, makes our jobs easier!

Cons

Wish there was more customization options for dashboard

Review Source

AM

Alejandro M.  
HR Analyst  
Education Management  
Used the software for: 1-2 years

### "Definitely worth adding to your company! "

October 1, 2024

5.0

User friendly. Well thought out tabs. Easy to follow.

Pros

User friendliness and interaction. Attract feature has been a great help to gain talent from all over the state and country.

Cons

I don’t know it well enough to know. Still new and working on getting to know all features.

Review Source

JI

Janelle I.  
HR Specialist Sr  
Higher Education  
Used the software for: 2+ years

### "Survey ask "

October 1, 2024

4.0

I enjoy working with it and enjoy the improvements

Pros

Easy acces to screening applications and the flow

Cons

I dislike that you have to purchase the products separately

Review Source

AM

Amy M.  
HR Employment Specialist  
Education Management  
Used the software for: 1-2 years

### "HR Employment Specialist "

October 2, 2024

5.0

Great. It helps a lot with the flow of fining talent.

Pros

Insight and onboarding are great programs.

Cons

Perform. Our Employees and coworkers have given too many complaints. None that I can think of right now.

Review Source

JS

Janice S.  
HR Specialists  
Human Resources  
Used the software for: 1-2 years

### "Love NeoEd"

October 2, 2024

5.0

Excellent. Has made my job more efficient!

Pros

Ease of digital workflow. Has made working with other areas of the college excited by replacing paperwork.

Cons

Steps timing out too quickly in requisitions

Review Source

SD

Shirelle D.  
Associate Dean of Operations  
Higher Education  
Used the software for: 2+ years

### "Great product!"

October 2, 2024

4.0

It’s been easy to navigate and keep track of my employees.

Pros

The Joyrnalling so you can keep track of everything year round.

Cons

Lack of in depth questions surrounding employee engagement.

Review Source

AJ

April J.  
Hr  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Helpful to everyone "

October 1, 2024

4.0

Very helpful in what it does and how we use it at the office

Pros

How the product helped with my organization

Cons

Just new to using and a few user errors

Review Source

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