# Aleran Unified Commerce Platform Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Aleran Unified Commerce Platform Software - reviews, pricing plans, popular comparisons to other Order Management products and more.

Source: https://www.capterra.com/p/246290/Aleran-Unified-Commerce-Platform

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# 

 Aleran Unified Commerce Platform Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Aleran Unified Commerce Platform

## What is Aleran Unified Commerce Platform?

Aleran’s Unified Commerce Platform helps businesses to get all of their critical sales & e-commerce streamlined through a single platform. From your patchwork of solutions, Aleran offers you one place where you can manage products, pricing, sales orders, sales workflows, and your critical systems integrations (including ERP, warehouse/inventory management, marketplaces and more). With one flexible, integrated solution, we help you remove the obstacles to revenue.

## What is Aleran Unified Commerce Platform used for?

[Order Management](https://www.capterra.com/order-management-software/)[Field Sales](https://www.capterra.com/field-sales-software/)[B2B eCommerce Platform](https://www.capterra.com/b2b-ecommerce-platform-software/)

Top alternative

Featured

Overall rating

Based on 12 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Aleran Unified Commerce Platform?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.aleran.com/&name=Aleran Unified Commerce Platform)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Aleran Unified Commerce Platform

4.8 (12)

VS.

[4.9 (16)](https://www.capterra.com/p/268142/Kentro/reviews/)

Starting Price

Contact vendor

Starting Price

$225

Usage Based, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (12)

Ease Of Use

4.7 (16)

Value For Money

4.2 (9)

Value For Money

5.0 (11)

Customer Service

4.5 (8)

Customer Service

4.7 (11)

## Aleran Unified Commerce Platform alternatives

Highest Rated

[4.9 (52)](https://www.capterra.com/p/133836/B2B-Wave/reviews/)

Starting price

$350.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.2 (2,035)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[fabric](https://www.capterra.com/p/215448/Fabric/)

[4.5 (15)](https://www.capterra.com/p/215448/Fabric/reviews/)

Starting price

$6000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/215448/Fabric/)

[OnPrintShop](https://www.capterra.com/p/110250/OnPrintShop/)

[4.6 (56)](https://www.capterra.com/p/110250/OnPrintShop/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/110250/OnPrintShop/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Order Entry

4.2 (9)

66.67% of 9 reviewers that rated this feature as important or highly important

Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries

Order Management

4.7 (9)

77.78% of 9 reviewers that rated this feature as important or highly important

Manage and track customer orders for goods, investments, or any other purchases

Shopping Cart

4.4 (5)

100.00% of 5 reviewers that rated this feature as important or highly important

Checkout of online store

For B2B

4.0 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Serves B2B organizations

Order Tracking

4.8 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Track orders throughout the fulfillment process

Activity Tracking

4.7 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Track and document all activities across devices, networks, and other systems

Aleran Unified Commerce Platform 80 features

Define levels of authorization for access to specific files or systems

Integrate with a third-party accounting system

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Track, manage and store the applications of potential future members, customers or candidates

Manage customer orders that cannot be filled immediately due to out-of-stock items

Scan barcodes to ensure accurate pricing and label tracking

Accept and track orders with multiple items

Track and manage schedules and meetings via an integrated calendar

Create and manage digital catalog of products/services with their details, specifications, and price

Manage various distribution channels, build relations with channel partners, and track their performance

Tracking, calculating, and paying commissions and earnings to employees

Manage and track all internal and external communication conducted via calls, email, text, or chat

Manage, organize, and store contact information

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads

Accept and process credit card transactions

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Record customer information, purchase history, and other notes

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Store and organize information about customers and previous interactions

Identify specific interactions between customers and brands

Add customized logos and colors to align with company branding

Pre-designed layouts that can be customized to match preferences and requirements

Create labels for products that contain required information such as colors, sizes, dates, etc.

Import and export data to and from software applications

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Separate front and back end platforms to make coding changes without affecting user experience

Track products that are for sale at a reduced price or part of coupon promotions

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Electronically collect payments for goods or services

Manage, store and organize emails within the system or via third-party apps

Serves B2B organizations

System to support the positioning, navigation, and timing (PNT) measurements of an object or individual

An application for source code editing, compiling, and debugging

Monitor product stock levels

Track and manage inventory levels to maintain proper supply

Group and package individual but related items as one package set

Integration with third-party marketplace software

Access software remotely via mobile devices

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

Manage multiple teams and operations from a central location

Designed for multiple vendors

An online catalog of inventory that customers can view

Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries

Manage and track customer orders for goods, investments, or any other purchases

Track orders throughout the fulfillment process

Swipe a credit card or manually process payments while with the customer in the field

Offers multiple online payment options such as credit card, Paypal, gift cards, mobile payments, and more

Accept, record, and reconcile financial transactions

Track and manage the profit margin between the cost of a product and its selling price.

Present a catalog of inventory that customers can view

Capture, organize and track product-specific data and information in a centralized location

Design, communicate, and distribute incentives to perform a specific action

Ratings/Reviews

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Receive system updates as soon as any changes are made

Accept and track repeat orders

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Define, track, and/or automate sales activities and sales processes

An order generated by a seller to a customer, containing details about products or services

Reports specific to sales analysis for trends and strategies

Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.

Search and filter data across systems to locate required information by entering keywords or certain criteria

Online portal through which end users can access the system, manage tasks, or obtain information

Optimize and manage the search engine optimization efforts for a website or digital content

Manage and track orders being shipped to customers

Checkout of online store

Manage special order requested by a customer

Organize customer data and accounts by user or geography

Addition of necessary external data, applications, tools, or features

Set up connections to third-party platforms to improve business processes

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

Create/edit commerce applications for mobile devices and/or web

Built-in website builder or integration with third-party site

Get Advice

We can help you find the software with the features you need.

Features

4.3 (12)

4.3

Based on 12 reviews

## Pricing

Value for money

4.2 (9)

Basic

$0.00

Value for money

4.2 (9)

4.2

Based on 9 reviews

## Integrations

[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

WordPress](https://www.capterra.com/p/131687/WordPress/)[

Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[

Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[

NetSuite](https://www.capterra.com/p/135757/NetSuite/)[

WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (8)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (8)

4.5

Based on 8 reviews

## User reviews

Overall rating

4.8

Based on 12 reviews

Filter by rating

5(10)

4(1)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

BS

Bonnie S.

Owner

Wholesale

### "Wonderful software for sales reps"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 18, 2022

This system has been wonderful to work with. Whenever there is a question, customer service is very quick to respond. I love the different features in RepDesk and RepPad and how much flexibility they give me in my business. We use the online ordering platform as well and love it when those orders come in. The only problem we have is getting customers to save their passwords! It would be kind of great if there was one password for everyone to view catalogs and then the individual ones for placing orders. But I don't know if that's possible.

Pros

Ease of use, especially for iPad. Immediate feedback when vendors download orders, so we always know they arrived. Catalog integration. \[SENSITIVE CONTENT\] in the service department is a joy to work with.

Cons

When someone responds from their order confirmation (responding to the system, not to me directly) I often can't tell who they are. This is problematic to say the least.

Reasons for choosing Aleran Unified Commerce Platform

Customer service and ease of use

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 19, 2022

Bonnie, thank you so much for sharing your review of Aleran. Great to hear your feedback on ease-of-use, and the quality of the support team. I'll definitely pass your note regarding order confirmations to our product team, as we're contantly striving to improve the product. Thanks again!

NW

Noel W.

President

Consumer Services

### "Love the B2B platform"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

August 18, 2022

Pros

Product is easy to use and love the AI feature to hotspot the catalogs! Customer service/tech support is exceptional!

Cons

Some minor glitches for our buyers depending on the platform they use to access the site.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

August 25, 2022

Noel, thanks so much for taking the time to share your review. It's nice to get feedback from longstanding users of our platform, and great to hear that ease-of-use and strong support are driving a positive experience for your team. I'll definitely also share your note regarding different platforms with support. Thanks again!

JJ

Jessica J.

Manufacturer's Rep

Wholesale

### "Aleran Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

August 16, 2022

It has been great. Learning the program was much easier than other platforms we had tried.

Pros

I like how easy it is to organize and search for your purchase orders. Writing purchase orders and uploading orders via excel is very easy as well.

Cons

For some vendors I wish it was possible to see images of the skus when entering Purchase orders. I wish you could access customer notes from within the purchase order. I always forget to click the "include search by description" button, and I wish it was just always engaged.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 17, 2022

Jessica, thanks so much for taking the time to share your review. It's very gratifying to get validation on the product's ease of use, and ease of learning. I'll definitely share your product suggestions with the development team too, as we're constantly working to improve the product. Thanks again!

KT

karen T.

sales rep

Wholesale

### "Worked with Aleran for 3 years now"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

August 16, 2022

Pros

Was a new user. Came from another platform to enter orders and track sales. Aleran was easier to use and easier to send information to multiple people. All activities on Aleran are captured and tracked for easy review.

Cons

Need instruction manual to identify icon functions. I do not find it intuitive but I am not a "techie".

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 18, 2022

Karen, thanks so much for taking the time to review Aleran. It's great to hear about the general ease-of-use, and sales workflow. Also great feedback regarding the icons. I'll make sure that finds its way to our product team. Thanks again!

AM

Andrea M.

Principal

Wholesale

### "Simple and intuitive"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 12, 2022

We have used Aleran for 6 years and appreciate the constant improvements and ease of communications. We've had a few glitches over the years but they are usually resolved quickly and easily with little disruption to our workday.

Pros

Aleran's order entry system is easy to use even for reps who aren't tech-savvy. I like that they are open to feedback and improvements also. There are a number of features available depending on your needs and comfort level. I especially love that we don't have to update our system or do "syncs" to make sure we have the most current version or to send an order to the vendor; changes and updates happen instantly.

Cons

The reporting functions could be improved. It's sometimes difficult to (for example) easily find top selling items by dollar amount or quantity sold. It doesn't seem to pull the data in a way that makes sense (like listing the data largest to smallest).

Switched from

[Brandwise](https://www.capterra.com/p/255333/Brandwise/)

At the time, Aleran was less expensive and more flexible for our needs.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 16, 2022

Andrea, thanks for taking the time to share your review of Aleran. Your six plus years as a customer is hugely appreciated, as is your honest feedback! I'm glad to hear that you and your sales team continue to get value from the software. I'll definitely share your notes on reporting with the product team. As you note, continuous improvements are important to us. Thanks again!

DB

Dorise B.

Partner

Wholesale

### "Aleran Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

August 9, 2022

Great

Pros

Easy order processing/entering. The ability to work off line when Wifi is not availalbe.

Cons

Customers occassionally respond to our Aleran order confirmation and try to send an attachment. The Aleran system does not allow for the cusotmers attachement i.e. another order or credit application to come through to the rep. Difficult to identify who the customer is as the reply just denotes Aleran.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 16, 2022

Dorise, thank you for taking the time to share your honest feedback on Aleran's software. It's super helpful to hear from longstanding customers like you, and great to understand where and how we're adding value in your sales process. I'll definitely make sure the product team gets your note about attachments. Thanks again!

DA

Damian A.

Pres

Wholesale

### "Always Dependable"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 8, 2022

Overall very satisfying. The less I have to interact with my order writing software company, the better, but when I do interact, I get fast answers and solutions.

Pros

Very dependable and never down. That is a huge plus compared to the previous product we had. I don't have to worry whether my team is able to write orders or not. Like also that my website is tied directly to the software for a seamless process for our buyers and reps.

Cons

This is more about us than Aleran. We just have not really taken full advantage of OneMart yet as it is time consuming.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 10, 2022

Damian, thank you for taking the time to review Aleran. Feedback from longtime users like you is super valuable, and I'm pleased to hear that the product is a reliable part of your sales efforts. I'll make sure that we connect you with your customer success team so that you can take full advantage of all that the product has to offer. Thank you again!

AK

Annie K.

Sales Director

Food & Beverages

### "Checks the boxes, but Rep Pad needs some improvement for ease of use out in the field."

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

6/10

August 8, 2022

Pros

It can import sales orders into QuickBooks using a 3rd party software.

Cons

It seems that it was designed by engineers without the input of true sales people. Sort of a left brain/right brain compatibility.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 10, 2022

Annie, thank you for taking the time for your thoughtful review of Aleran. It's super helpful to get the feedback of new users like you, and I will definitely make sure that the appropriate teams receive and learn from your input. We are actively working on upgrades to the user interface, so your comments will be most helpful. Thanks again!

EE

Erich E.

CS Manager

Consumer Goods

### "Aleran does the job"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

August 8, 2022

Pros

Processes are easy to use, integration was straight-forward.

Cons

Font size could be a little bigger in some areas.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 10, 2022

Erich, thank you for taking the time to give your feedback on Aleran. It's super helpful for us, and I'll definitely pass your input regarding the interface on to our product team. If there are ways we can help you get more value from the product, please reach out to your customer success/support contacts anytime. Thanks again!

ER

Elle R.

Operations and Marketing Manager

Wholesale

### "Great Features for a Multi-Line Rep Group"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

August 8, 2022

Pros

Aleran makes it easy to coordinate multiple vendors in one platform including order entry, reporting, B2B sales and more. The Catalog Catalyst feature is amazing allowing reps and customers to place orders by browsing online catalogs! The company listens to our feedback and continually strives to make enhancements and improvements to meet the needs of their customers.

Cons

Although they are always willing to help, Aleran lacks adequate online training resources for new users. There are so many great features that go unused due to lack of knowledge and understanding of our sales team. The app version (RepPad) has a lot of room for improvement as far as features and user friendliness.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 10, 2022

Elle, thanks so much for taking the time to review Aleran. We definitely value the feedback from our clients, and I will be sure to pass your feedback to the appropriate teams internally. Know that we are working on adding new training videos and materials to help get new users up to speed quickly and easily. Thanks again!

[View all Reviews](https://www.capterra.com/p/246290/Aleran-Unified-Commerce-Platform/reviews/)

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