---
title: "Aleran Unified Commerce Platform Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Aleran Unified Commerce Platform Software - reviews, pricing plans, popular comparisons to other Order Management products and more."
source_url: "https://www.capterra.com/p/246290/Aleran-Unified-Commerce-Platform/"
page_type: "product"
language: "en"
---

# 

 Aleran Unified Commerce Platform Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 8, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Aleran Unified Commerce Platform

## What is Aleran Unified Commerce Platform?

Aleran’s Unified Commerce Platform helps businesses to get all of their critical sales & e-commerce streamlined through a single platform. From your patchwork of solutions, Aleran offers you one place where you can manage products, pricing, sales orders, sales workflows, and your critical systems integrations (including ERP, warehouse/inventory management, marketplaces and more). With one flexible, integrated solution, we help you remove the obstacles to revenue.

## What is Aleran Unified Commerce Platform used for?

[Order Management](https://www.capterra.com/order-management-software/)[Field Sales](https://www.capterra.com/field-sales-software/)[B2B eCommerce Platform](https://www.capterra.com/b2b-ecommerce-platform-software/)

Top alternative

Featured

Overall rating

Based on 12 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Aleran Unified Commerce Platform?[Manage this product listing](https://www.g2.com/products/aleran-unified-commerce-platform/claim_requests/new?auto=true)

## Aleran Unified Commerce Platform Overview

Updated September 2026

AI summary

Aleran Unified Commerce Platform is a cloud-based solution for businesses of all sizes seeking to manage B2B eCommerce, order management, and catalog operations in one place. It features inventory tracking, CRM, multi-channel management, analytics, customizable branding, API integrations, and mobile access, supporting teams involved in sales, operations, and executive oversight of commerce activity.

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Aleran Unified Commerce Platform

4.8 (12)

VS.

[4.2 (2,073)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (12)

Ease Of Use

4.0 (16)

Value For Money

4.2 (9)

Value For Money

3.9 (11)

Customer Service

4.5 (8)

Customer Service

3.8 (11)

## Aleran Unified Commerce Platform alternatives

[Kentro](https://www.capterra.com/p/268142/Kentro/)

[4.9 (16)](https://www.capterra.com/p/268142/Kentro/reviews/)

Starting price

$225.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/268142/Kentro/)

[fabric](https://www.capterra.com/p/215448/Fabric/)

[4.5 (15)](https://www.capterra.com/p/215448/Fabric/reviews/)

Starting price

$6000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/215448/Fabric/)

[OnPrintShop](https://www.capterra.com/p/110250/OnPrintShop/)

[4.6 (60)](https://www.capterra.com/p/110250/OnPrintShop/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/110250/OnPrintShop/)

Highest Rated

[All-In-One eCommerce Solution](https://www.capterra.com/p/152462/MobiCommerce/)

[5.0 (2)](https://www.capterra.com/p/152462/MobiCommerce/#reviews)

Starting price

$999.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/152462/MobiCommerce/)

## FAQs about Aleran Unified Commerce Platform

Overview

### Which roles and teams benefit most from Aleran Unified Commerce Platform?

Aleran Unified Commerce Platform is most used by sales leaders, sales representatives, and business owners who need to manage complex B2B ordering, pricing, and customer relationships in one system. Operations and marketing managers use it to streamline workflows, while executives and principals rely on it for visibility into sales performance and commerce activity.

Answer based on 12 reviews

Overview

### What company size and industries is Aleran Unified Commerce Platform built for?

Aleran Unified Commerce Platform is built for small businesses, with 100% of reviewers coming from that segment, especially wholesale companies at 75%. It serves manufacturers, distributors, wholesalers, and manufacturers’ rep firms, with additional reviewer presence in consumer goods and consumer services at 8% each.

Answer based on 12 reviews

Features and Usability

### What are the key features of Aleran Unified Commerce Platform?

Aleran Unified Commerce Platform offers CRM, inventory management, kitting, and order management for B2B commerce. It also includes catalog management, channel management, multi-channel and multi-store support, payment processing, accounting integration, access controls/permissions, reporting and analytics, and API-based third-party integrations.

Integrations

### Which third-party tools and platforms does Aleran Unified Commerce Platform integrate with?

Aleran Unified Commerce Platform integrates with Adobe Commerce, BigCommerce, Shopify, WooCommerce, and WordPress for ecommerce and content, plus HubSpot Marketing Hub, Zoho CRM, NetSuite, ShipStation, Zendesk Suite, and IBM Cloud for marketing, CRM, fulfillment, support, and cloud operations.

Getting Started and Support

### What training and onboarding options does Aleran Unified Commerce Platform offer?

Aleran Unified Commerce Platform provides live online training and videos to help teams get started. Live online sessions support guided setup and direct instruction, while videos offer self-paced viewing for learning features and reviewing steps as needed.

Getting Started and Support

### What customer support options does Aleran Unified Commerce Platform offer?

Aleran Unified Commerce Platform provides Email/Help Desk, a Knowledge Base, and Phone Support. These channels let users submit issues, search for guidance, or speak with support directly. No reviewer feedback about support experience is available, so user sentiment on response times or helpfulness cannot be assessed.

## Features

AI summary

Based on 3,064 Order Management reviews

Capterra reviewers highlight these as the features buyers value most when choosing order management software:

-   **Order Fulfillment** (**60%** of reviewers rated this feature as critical)
-   **Purchase Order Management** (**51%**)
-   **Inventory Management** (**61%**)

Aleran Unified Commerce Platform includes **Inventory Management**, which covers one of the top capabilities buyers look for in this category. However, it does not offer **Order Fulfillment** or **Purchase Order Management**. Instead, the product provides **Order Entry** (**50%**), a related feature that can support the capture and processing of incoming orders. Together, these capabilities help businesses maintain stock visibility and manage order intake more effectively, providing teams with better control over day-to-day order operations.

Order Entry

4.2 (9)

66.67% of 9 reviewers that rated this feature as important or highly important

Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries

Order Management

4.7 (9)

77.78% of 9 reviewers that rated this feature as important or highly important

Manage and track customer orders for goods, investments, or any other purchases

Shopping Cart

4.4 (5)

100.00% of 5 reviewers that rated this feature as important or highly important

Checkout of online store

For B2B

4.0 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Serves B2B organizations

Order Tracking

4.8 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Track orders throughout the fulfillment process

Activity Tracking

4.7 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Track and document all activities across devices, networks, and other systems

Aleran Unified Commerce Platform 84 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Accounting Integration: Integrate with a third-party accounting system
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Application Management: Track, manage and store the applications of potential future members, customers or candidates
- B2B: Includes features that that are valuable to B2B transactions. For example partner management, contract pricing, invoicing, product entitlement, contract management etc.
- Backorder Management: Manage customer orders that cannot be filled immediately due to out-of-stock items
- Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking
- Bulk Ordering: Accept and track orders with multiple items
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price
- Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance
- Commission Management: Tracking, calculating, and paying commissions and earnings to employees
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Contact Management: Manage, organize, and store contact information
- Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
- Conversion Tracking: Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads
- Credit Card Processing: Accept and process credit card transactions
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customer Accounts: Record customer information, purchase history, and other notes
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customer History: Access previous interactions or concerns to maintain customer relationships
- Customer Management: Store and organize information about customers and previous interactions
- Customer Touchpoints: Identify specific interactions between customers and brands
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Customization: Create labels for products that contain required information such as colors, sizes, dates, etc.
- Data Import/Export: Import and export data to and from software applications
- Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency
- De-Coupled Front & Back Ends: Separate front and back end platforms to make coding changes without affecting user experience
- Discount Management: Track products that are for sale at a reduced price or part of coupon promotions
- eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products
- Electronic Payments: Electronically collect payments for goods or services
- Email Management: Manage, store and organize emails within the system or via third-party apps
- For B2B: Serves B2B organizations
- GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual
- Integrated Development Environment: An application for source code editing, compiling, and debugging
- Inventory Control: Monitor product stock levels
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Kitting: Group and package individual but related items as one package set
- Marketplace Integration: Integration with third-party marketplace software
- Mobile: Allows employees to view pay stub and W-2 information via a smartphone app or mobile optimized website.
- Mobile Access: Access software remotely via mobile devices
- Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels
- Multi-Store: Manage multiple teams and operations from a central location
- Multi-Vendor: Designed for multiple vendors
- Omnichannel: Provides seamless approach to the consumer experience through all available shopping channels (Mobile, Social, Web, Point of Sale, catalog). Some times referred to Omni-Channel.
- Online Catalog: An online catalog of inventory that customers can view
- Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries
- Order Management: Manage and track customer orders for goods, investments, or any other purchases
- Order Tracking: Track orders throughout the fulfillment process
- Payment Collection in the Field: Swipe a credit card or manually process payments while with the customer in the field
- Payment Options: Offers multiple online payment options such as credit card, Paypal, gift cards, mobile payments, and more
- Payment Processing: Accept, record, and reconcile financial transactions
- Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price.
- Product Catalog: Present a catalog of inventory that customers can view
- Product Data Management: Capture, organize and track product-specific data and information in a centralized location
- Promotions Management: Design, communicate, and distribute incentives to perform a specific action
- Ratings/Reviews: Ratings/Reviews
- Real-Time Data: Receive data and information in real time
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Updates: Receive system updates as soon as any changes are made
- Reordering: Accept and track repeat orders
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Sales Activity Management: Define, track, and/or automate sales activities and sales processes
- Sales Order Management: An order generated by a seller to a customer, containing details about products or services
- Sales Reports: Reports specific to sales analysis for trends and strategies
- Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- SEO Management: Optimize and manage the search engine optimization efforts for a website or digital content
- Shipping Management: Manage and track orders being shipped to customers
- Shopping Cart: Checkout of online store
- Special Order Management: Manage special order requested by a customer
- Territory Management: Organize customer data and accounts by user or geography
- Third-Party Integration: Addition of necessary external data, applications, tools, or features
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.
- Web/Mobile App Development: Create/edit commerce applications for mobile devices and/or web
- Website Management: Built-in website builder or integration with third-party site
- Workflows: Facilitate access from initial access ticket submission through supporting chain of custody throughout the workflow for OT environments.

---

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Features

4.3 (12)

4.3

Based on 12 reviews

## Pricing

Value for money

4.2 (9)

Basic

$0.00

Value for money

4.2 (9)

4.2

Based on 9 reviews

## Integrations

[

WordPress](https://www.capterra.com/p/131687/WordPress/)[

Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[

Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[

NetSuite](https://www.capterra.com/p/135757/NetSuite/)[

WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[

ShipStation](https://www.capterra.com/p/155621/ShipStation/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (8)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (8)

4.5

Based on 8 reviews

## User reviews

Overall rating

4.8

Based on 12 reviews

Filter by rating

5(10)

4(1)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

BS

Bonnie S.

Owner

Wholesale

### "Wonderful software for sales reps"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 18, 2022

This system has been wonderful to work with. Whenever there is a question, customer service is very quick to respond. I love the different features in RepDesk and RepPad and how much flexibility they give me in my business. We use the online ordering platform as well and love it when those orders come in. The only problem we have is getting customers to save their passwords! It would be kind of great if there was one password for everyone to view catalogs and then the individual ones for placing orders. But I don't know if that's possible.

Pros

Ease of use, especially for iPad. Immediate feedback when vendors download orders, so we always know they arrived. Catalog integration. \[SENSITIVE CONTENT\] in the service department is a joy to work with.

Cons

When someone responds from their order confirmation (responding to the system, not to me directly) I often can't tell who they are. This is problematic to say the least.

Reasons for choosing Aleran Unified Commerce Platform

Customer service and ease of use

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

August 19, 2022

Bonnie, thank you so much for sharing your review of Aleran. Great to hear your feedback on ease-of-use, and the quality of the support team. I'll definitely pass your note regarding order confirmations to our product team, as we're contantly striving to improve the product. Thanks again!

NW

Noel W.

President

Consumer Services

### "Love the B2B platform"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

August 18, 2022

Pros

Product is easy to use and love the AI feature to hotspot the catalogs! Customer service/tech support is exceptional!

Cons

Some minor glitches for our buyers depending on the platform they use to access the site.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

August 25, 2022

Noel, thanks so much for taking the time to share your review. It's nice to get feedback from longstanding users of our platform, and great to hear that ease-of-use and strong support are driving a positive experience for your team. I'll definitely also share your note regarding different platforms with support. Thanks again!

JJ

Jessica J.

Manufacturer's Rep

Wholesale

### "Aleran Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

August 16, 2022

It has been great. Learning the program was much easier than other platforms we had tried.

Pros

I like how easy it is to organize and search for your purchase orders. Writing purchase orders and uploading orders via excel is very easy as well.

Cons

For some vendors I wish it was possible to see images of the skus when entering Purchase orders. I wish you could access customer notes from within the purchase order. I always forget to click the "include search by description" button, and I wish it was just always engaged.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

August 17, 2022

Jessica, thanks so much for taking the time to share your review. It's very gratifying to get validation on the product's ease of use, and ease of learning. I'll definitely share your product suggestions with the development team too, as we're constantly working to improve the product. Thanks again!

KT

karen T.

sales rep

Wholesale

### "Worked with Aleran for 3 years now"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

August 16, 2022

Pros

Was a new user. Came from another platform to enter orders and track sales. Aleran was easier to use and easier to send information to multiple people. All activities on Aleran are captured and tracked for easy review.

Cons

Need instruction manual to identify icon functions. I do not find it intuitive but I am not a "techie".

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

August 18, 2022

Karen, thanks so much for taking the time to review Aleran. It's great to hear about the general ease-of-use, and sales workflow. Also great feedback regarding the icons. I'll make sure that finds its way to our product team. Thanks again!

AM

Andrea M.

Principal

Wholesale

### "Simple and intuitive"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 12, 2022

We have used Aleran for 6 years and appreciate the constant improvements and ease of communications. We've had a few glitches over the years but they are usually resolved quickly and easily with little disruption to our workday.

Pros

Aleran's order entry system is easy to use even for reps who aren't tech-savvy. I like that they are open to feedback and improvements also. There are a number of features available depending on your needs and comfort level. I especially love that we don't have to update our system or do "syncs" to make sure we have the most current version or to send an order to the vendor; changes and updates happen instantly.

Cons

The reporting functions could be improved. It's sometimes difficult to (for example) easily find top selling items by dollar amount or quantity sold. It doesn't seem to pull the data in a way that makes sense (like listing the data largest to smallest).

Switched from

[Brandwise](https://www.capterra.com/p/255333/Brandwise/)

At the time, Aleran was less expensive and more flexible for our needs.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 16, 2022

Andrea, thanks for taking the time to share your review of Aleran. Your six plus years as a customer is hugely appreciated, as is your honest feedback! I'm glad to hear that you and your sales team continue to get value from the software. I'll definitely share your notes on reporting with the product team. As you note, continuous improvements are important to us. Thanks again!

DB

Dorise B.

Partner

Wholesale

### "Aleran Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

August 9, 2022

Great

Pros

Easy order processing/entering. The ability to work off line when Wifi is not availalbe.

Cons

Customers occassionally respond to our Aleran order confirmation and try to send an attachment. The Aleran system does not allow for the cusotmers attachement i.e. another order or credit application to come through to the rep. Difficult to identify who the customer is as the reply just denotes Aleran.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

Response from Vendor

August 16, 2022

Dorise, thank you for taking the time to share your honest feedback on Aleran's software. It's super helpful to hear from longstanding customers like you, and great to understand where and how we're adding value in your sales process. I'll definitely make sure the product team gets your note about attachments. Thanks again!

DA

Damian A.

Pres

Wholesale

### "Always Dependable"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 8, 2022

Overall very satisfying. The less I have to interact with my order writing software company, the better, but when I do interact, I get fast answers and solutions.

Pros

Very dependable and never down. That is a huge plus compared to the previous product we had. I don't have to worry whether my team is able to write orders or not. Like also that my website is tied directly to the software for a seamless process for our buyers and reps.

Cons

This is more about us than Aleran. We just have not really taken full advantage of OneMart yet as it is time consuming.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 10, 2022

Damian, thank you for taking the time to review Aleran. Feedback from longtime users like you is super valuable, and I'm pleased to hear that the product is a reliable part of your sales efforts. I'll make sure that we connect you with your customer success team so that you can take full advantage of all that the product has to offer. Thank you again!

AK

Annie K.

Sales Director

Food & Beverages

### "Checks the boxes, but Rep Pad needs some improvement for ease of use out in the field."

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

6/10

August 8, 2022

Pros

It can import sales orders into QuickBooks using a 3rd party software.

Cons

It seems that it was designed by engineers without the input of true sales people. Sort of a left brain/right brain compatibility.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 10, 2022

Annie, thank you for taking the time for your thoughtful review of Aleran. It's super helpful to get the feedback of new users like you, and I will definitely make sure that the appropriate teams receive and learn from your input. We are actively working on upgrades to the user interface, so your comments will be most helpful. Thanks again!

EE

Erich E.

CS Manager

Consumer Goods

### "Aleran does the job"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

August 8, 2022

Pros

Processes are easy to use, integration was straight-forward.

Cons

Font size could be a little bigger in some areas.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 10, 2022

Erich, thank you for taking the time to give your feedback on Aleran. It's super helpful for us, and I'll definitely pass your input regarding the interface on to our product team. If there are ways we can help you get more value from the product, please reach out to your customer success/support contacts anytime. Thanks again!

ER

Elle R.

Operations and Marketing Manager

Wholesale

### "Great Features for a Multi-Line Rep Group"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

August 8, 2022

Pros

Aleran makes it easy to coordinate multiple vendors in one platform including order entry, reporting, B2B sales and more. The Catalog Catalyst feature is amazing allowing reps and customers to place orders by browsing online catalogs! The company listens to our feedback and continually strives to make enhancements and improvements to meet the needs of their customers.

Cons

Although they are always willing to help, Aleran lacks adequate online training resources for new users. There are so many great features that go unused due to lack of knowledge and understanding of our sales team. The app version (RepPad) has a lot of room for improvement as far as features and user friendliness.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 10, 2022

Elle, thanks so much for taking the time to review Aleran. We definitely value the feedback from our clients, and I will be sure to pass your feedback to the appropriate teams internally. Know that we are working on adding new training videos and materials to help get new users up to speed quickly and easily. Thanks again!

[View all Reviews](https://www.capterra.com/p/246290/Aleran-Unified-Commerce-Platform/reviews/)

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