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Paessler PRTG Enterprise Monitor is vendor agnostic. It can monitor almost every device, application, or service using all common monitoring protocols or the documented API. But even beyond classic IT, it supports industry-specific protocols to monitor medical devices, shop floors, IoT setups, and much more. It's one solution for your entire monitoring, from infrastructure to network, from applications to cloud services, from databases to storage, from virtual environments to IoT, and much more.
Provider
Paessler GmbH
Located In
Germany
Foundation
1997
Open API
No
Deployment
Cloud, SaaS, Web-Based, On-Premise Windows
Mobile Apps
Android, iOS
Training
In Person, Live Online, Webinars, Documentation, Videos
Support
Chat, Knowledge Base, FAQs/Forum, Email/Help Desk
PRTG Enterprise Monitor is suited for large monitoring setups and IT infrastructures. It's ideal for distributed or heavily segmented environments. It's highly scalable for future expansions.
Content Source: PRTG Enterprise Monitor
Green rating bars show the winning product based on the average rating and number of reviews.
PRTG Enterprise Monitor Reviews
Pros
The ease of setting up and the flexibility that the system has. The range of tools PRTG offers is amazing for its price.
I love that it includes native support for a lot of brands and products like Servers, Routers, Firewalls, Switches, Workstations, Software, etc. The ease of use of PRTG is incredible.
Overall experience has been good, it does what it says and it has been very useful for monitoring our systems.
The ease of setup was wonderful and it served almost all our needs out of the box.
Cons
Having to license and manage a windows server just for PRTG is a bummer.
Too hard to read sometimes about notification.
I run a single server with close to 10,000 sensors, which is considered the maximum for a single server and I see performance problems from time to time because I run it at red line.
Its hard to find something, set up the notification hierarchy, small improvmnet in notification email looks.
"PRTG Enterprise Monitor, A Network Engineers' Dream Tool"
Overall: Overall Paessler Enterprise Monitor is great IT infrastructure Monitoring tool with great features and core functionalities that IT operations would need to well monitor and make decisions about their infrastructure.
Pros: 1. Reporting features that fully give an Insight of all IT infrastructure from small to large scale, offering IT Engineers and Operators all the information they need in one single place. 2. The ability to monitor IT applications, services, Capacity and Configuration management.
Cons: The sensor layout and management isn't well automated for easier understanding and could be confusing if handed over without proper documentation
Vendor Response
"Nothing stands alone but PRTG is stable"
Overall: Best of the available options when surveying the field.
Pros: A great map, lots of sensors, good educational online training, customizable.
Cons: Not the most intuitive, consumes quite a lot of compute resources.
Vendor Response
"PRTG Enterprise Monitor Has Incredible Capabilities: It Is So Accurate"
Overall: Since we implemented PRTG Enterprise Monitor, the experiences have been amazing. PRTG Enterprise Monitor works so well for us.
Pros: PRTG Enterprise Monitor is a powerful networking solution that suit our needs. I am impressed by the capabilities and ease of use of PRTG Enterprise Monitor.
Cons: PRTG Enterprise Monitor is easy to use, reliable and flawless.
"Involved needing to get more hands on"
Pros: the alerting is on point as it barks about everything if your not carefull
Cons: the landscape for displaying visual maps needs a lot of work.
Vendor Response
"Not my favourite monitoring tool but worth a look"
Overall: PRTG does what it says on the tin, and in fairness it does it very well. It's reliable and it's flexible, I find their free SNMP monitoring tool extremely helpful when troubleshooting issues with monitoring older routers/firewalls/printers etc. We didn't have the cloud version but another chap I know who does in IT said the mobile app and push notifications were a life saver. The ability to monitor SLA's as well is also handy for working towards KPI's and keeps the management team happy, coupled with the extremely customisable reports.
Pros: The best thing by far about PRTG Enterprise was the ability to have multiple PRTG server instances in different locations, but all visible within one 'master' view. This was particularly helpful when you have sites across seas like I did when I used it, in Latvia and Slovenia. They had their own PRTG server that the remote IT hands could monitor and keep on top of, but as Infrastructure Manager it allowed me to also keep an eye on things and help out where needed.
Cons: It's hard to describe, but I just didn't like the UI of PRTG in general, the interface didn't feel as nice and user-friendly as other tools and just seemed to be less intuitive and aesthetically pleasing. But that's not to say that it lacks any features and it may well have just been me that couldn't figure out how to make it look 'nice'.
Vendor Response