--- title: "PRTG Hosted Monitor Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about PRTG Hosted Monitor Software - reviews, pricing plans, popular comparisons to other Network Monitoring products and more." source_url: "https://www.capterra.com/p/246295/PRTG-Hosted-Monitor/" page_type: "product" language: "en" --- # PRTG Hosted Monitor Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) PRTG Hosted Monitor ## What is PRTG Hosted Monitor? With Paessler PRTG Hosted Monitor, you get started with our trial and without an initial investment – neither in license cost, nor hardware. PRTG Hosted Monitor can be billed monthly or annually, based on the number of sensors that you need. You can switch between the available subscriptions anytime, raising or reducing the number of sensors you require. PRTG Hosted Monitor scales with your requirements. You can also cancel the subscription anytime, no long-term contracts necessary. ## What is PRTG Hosted Monitor used for? [Server Monitoring](https://www.capterra.com/server-monitoring-software/)[Network Monitoring](https://www.capterra.com/network-monitoring-software/)[Website Monitoring](https://www.capterra.com/website-monitoring-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €129 Usage Based, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for PRTG Hosted Monitor?[Manage this product listing](https://www.g2.com/products/prtg-hosted-monitor/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### PRTG Hosted Monitor 4.5 (2) VS. [4.7 (381)](https://www.capterra.com/p/168192/Site24x7/reviews/) Starting Price €129 Usage Based, Per Month Starting Price $10 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (2) Ease Of Use 4.6 (380) Value For Money 3.5 (2) Value For Money 4.5 (350) Customer Service 4.5 (2) Customer Service 4.5 (345) ## PRTG Hosted Monitor alternatives [4.7 (298)](https://www.capterra.com/p/184229/NinjaOne/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Pulseway](https://www.capterra.com/p/141792/Pulseway/) [4.7 (311)](https://www.capterra.com/p/141792/Pulseway/reviews/) Starting price $67.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/141792/Pulseway/) [Kaseya VSA](https://www.capterra.com/p/100303/Kaseya-VSA/) [4.1 (207)](https://www.capterra.com/p/100303/Kaseya-VSA/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 77% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/100303/Kaseya-VSA/) [Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/) [4.6 (368)](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/) ## FAQs about PRTG Hosted Monitor Overview ### What company size and specific industries is PRTG Hosted Monitor built for? PRTG Hosted Monitor is designed for small, mid-market, and enterprise organizations that need SaaS-based monitoring for an entire IT infrastructure. It suits companies in any industry that want hosted monitoring without dedicated hardware, especially teams looking for a quick setup and centralized infrastructure oversight. Features and Usability ### What are the key features of PRTG Hosted Monitor? PRTG Hosted Monitor includes network monitoring, server monitoring, bandwidth monitoring, and website monitoring for tracking infrastructure and web performance. It also offers alerts and notifications, real-time monitoring, customizable dashboards and reports, SNMP support, role-based permissions, and API access for data management and integrations. Integrations ### Which third-party tools and platforms does PRTG Hosted Monitor integrate with? PRTG Hosted Monitor integrates with Cisco Meraki for API-based monitoring of access points. This catalog and reviewer data point to one named third-party integration, with Cisco Meraki as the confirmed platform. Answer based on 1 reviews Getting Started and Support ### What training and onboarding options does PRTG Hosted Monitor offer? PRTG Hosted Monitor provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars present scheduled learning sessions, and documentation and videos offer self-paced reference material for setup and product features. Getting Started and Support ### What customer support options does PRTG Hosted Monitor offer? PRTG Hosted Monitor provides Email/Help Desk, FAQ/Forum, Knowledge Base, and Chat support. No reviewer feedback about support quality is available here, so user experience details such as response speed or helpfulness cannot be assessed from the catalog data. ## Features AI summary Based on 1,675 Network Monitoring reviews Capterra data shows that buyers of Network Monitoring rank the following features as their top priorities: - **Real-Time Notifications** (**67%** of reviewers rated this feature as critical) - **Real-Time Monitoring** (**70%**) - **Real-Time Data** (**60%**) PRTG Hosted Monitor supports all three of the features reviewers rate most highly: **Real-Time Notifications**, **Real-Time Monitoring**, and **Real-Time Data**. Together, these capabilities help businesses spot issues as they happen, respond faster to network events, and maintain better visibility into system performance, allowing teams to reduce downtime and keep operations running efficiently. Real-Time Notifications 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Notifications that are delivered to users as soon as an event occurs Real-Time Monitoring 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Active monitoring of systems, applications, or networks Server Monitoring 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Continuously scan servers on a designated network to monitor health and search for any irregularities or failures Alerts/Notifications 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Monitoring 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Observe and track the demand, usage, progress or quality of a system, product, or user Alerts/Escalation 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important System alerts about the need to escalate an issue or request PRTG Hosted Monitor 61 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Bandwidth Monitoring: Measure the actual bandwidth available on a local network (LAN or WiFi) - Baseline Manager: Define network parameters and threshold settings to monitor network health and take necessary precautions - Capacity Management: Monitor service demand and performance to plan for adequate resources that meet business needs - Configuration Management: Identify component attributes like servers, hardware, software, and manage relationships across all services - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Dashboard: Alter the layout and content of dashboards - Customizable Reports: Alter the layout and content of reports - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Dashboard Creation: Creation and customization of dashboards - Data Import/Export: Import and export data to and from software applications - Data Management: Ability to handle large datasets - Data Visualization: Graphical representation of data - Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information - Event Logs: A chronological record of actions or occurrences within a network, software, or process - For Websites: Software is used for working on online pages - Inventory Management: Track and manage inventory levels to maintain proper supply - IP Address Monitoring: Monitor the IP addresses of the incoming traffic - Issue Auditing: Inspecting the issue resolution process for compliance with related systems and regulatory guidelines - Issue Management: Identify and respond to unexpected problems or failures (ie. "negative events") - IT Asset Tracking: Monitor the movement of one or more IT assets throughout the organization - IT Reporting: Tracking KPIs over a certain period to assess helpdesk issues, ticket status & resolution, costs and revenue stats, assets usage & more - License Management: Track and organize the number of licenses available to the organization - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Network Analysis: Run tests on a network to find the root cause of network issues - Network Monitoring: Tracks and makes accessible data on the health of servers and other network components. - Network Resource Management: Monitor and manage resource utilization for network infrastructure - Patch Management: Install software updates and bug fixes remotely - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Policy Management: Create, manage, and track policies and procedures within an organization - Predictive Analytics: Predict future data based on historical data sets - Real-time Alerts: Receive notification of issues as soon as they occur - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling - Remote Monitoring & Management: Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Scheduling: Plan availability and assign specific time slots for tasks and resources - Server Monitoring: Continuously scan servers on a designated network to monitor health and search for any irregularities or failures - Service Level Agreement (SLA) Management: Set and monitor service level agreements to ensure timely response and resolution - Simple Network Management Protocol (SNMP): Internet standard protocol for collecting information about managed devices on a network - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Threshold Alerts: Alerts for when traffic utilization or network performance deviates from pre-defined threshold settings - Uptime Reporting: Track the availability time for a designated network or website over a given period of time - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Web Traffic Reporting: Collect and analyze traffic data about website visitors --- Get Advice We can help you find the software with the features you need. Features 4.5 (2) 4.5 Based on 2 reviews ## Pricing Value for money 3.5 (2) Free Trial Basic €129.00 Usage Based,Per Month Value for money 3.5 (2) 3.5 Based on 2 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (2) 4.5 Based on 2 reviews ## User reviews Overall rating 4.5 Based on 2 reviews Filter by rating 5(1) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JT joel T. support informatique Information Technology and Services ### "Etude sur PRTG" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 April 18, 2023 facile à telechagerAbonnement facilemonitoring hybrideinterface graphique utilisateur agreable Pros Son interface graphiqueTres facile à utiliserle monitoring de plusieurs equipements ipces prix abordables Cons Difficultes à gerer plusieurs elements dans l'interfacel'attence dans le reporting des evenements Reasons for choosing PRTG Hosted Monitor rapport qualite prixmonitoring de plusieurs equipements differentsinterface graphique utilisateur agreable Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 29, 2023 Dear Joel, Thanks for sharing your review with us and the community! Check out our how-to guides and our YouTube channel to get the most out of PRTG. Your Paessler Team BR Brad R. IT Specialist III Restaurants ### "Critical tool for IT professionals" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 10, 2023 This is a tool that all IT teams need to leverge. Pros Ability to monitor endpoints, servers, internet connections, firewalls, and switches. Makes life easier when you know what is happening before users submit tickets. Cons Configuration of the devices, sensors and notifications takes some learning. After the initial learning curve it was easy to add new devices, sensors, remote probes, and customize notifications. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 2, 2023 Dear Brad, Thank you very much for your review! To make it as easy as possible for you to use PRTG, take a look at our YouTube channel or our blog. Here you will find a lot of information about sensors, configurations and tutorials. Your Paessler Team ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.