Sabre

ClientBase

2.5 / 5 4 reviews


Average Ratings

4 Reviews
  • 2.5 / 5
    Overall
  • 2 / 5
    Ease of Use
  • 2 / 5
    Customer Service

Product Details

  • Starting Price
    $60.00/month
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Sabre
  • www.sabre.com

About ClientBase

Offer personalized service every time you talk with a customer by managing your data centrally with the leading Customer Relationship Management (CRM) tool for agencies. ClientBase Windows is the dedicated CRM tool designed specifically for travel agencies to provide complete profile, contact and trip management abilities. As part of the Sabre Red Revenue Suite, ClientBase Windows provides the information and efficiencies for agents to develop and maintain client relationships .


Spotlight_media_placeholder

ClientBase Features

  • Central Reservation System
  • Customer Database
  • Flight Booking
  • GDS / OTA Integration
  • Itinerary Creation
  • Marketing Management
  • Payment Processing
  • Promotions Management
  • Quote Management
  • Rental Car Reservations
  • Single / Group Reservations

ClientBase Reviews Recently Reviewed!

I worked in sabre for many years.

Oct 05, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: I like how easy it is to use. I also like that there is a great help forum where you can look up different codes and print them.

Cons: I didnt like that it wasnt windows based like Sabre plus. Its not as user friendly for someone learning, but once you know what you are doing I love that it is extremely fast.

Overall: I did not use this software at my current job, but I did at past jobs

This company is way overpriced and the service is terrible.

Aug 25, 2017
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Cons: This company could not export my data when I decided to leave. Too many options just as good and much lower price. Total waste of money on this product, and now I have totally rebuild my database. Sales Rep. would not bother to help, nor return my emails.

Godawful 1990s Style Software

Jul 18, 2016
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
Likely
Extremely
Likely

Pros: I didn't pay to use this software - glad I didn't, because it is awful.

Cons: I liked least its awful color patterns, its lack of any semblance of logic as to how it is organized.

Just overall an awful, awful piece of software, whoever designed this should be shot and urinated upon.

Overall: The product may have been impressive in the early 2000s, but nowadays it is amazing that this still passes for acceptable software.
The whole layout is an ugly mish-mash, using the most jarring and blurred together colors possible.
The program seems to have no logic whatsoever in how it works, and there is an alarming lack of any tutorial videos for the software on youtube.

Recommendations to other buyers: Don't ever, ever use this software, it is terrible.

Great Travel CRM

Jun 06, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Customer Support

Comments: Our organization uses the TRAMS back office accounting system as well as the ClientBase product. We offer ClientBase for Windows as well as ClientBase Online and I love the multiple platforms for accessing the system depending on our needs. The overall ease of use of the products is wonderful - it's very intuitive and user friendly. I highly recommend ClientBase as a CRM to track everything about your clients and as an invoicing tool.