# ComplyCloud Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is ComplyCloud the right GDPR Compliance solution for you? Explore 17 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/246334/ComplyCloud/reviews

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ComplyCloud

4.6 (17)

[View alternatives](https://www.capterra.com/p/246334/ComplyCloud/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of ComplyCloud

Ease of use

4.4

Customer Service

4.9

## Showing most helpful reviews

Showing 1-17 of 17 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Martin Blicher S.  
CEO  
Information Technology and Services  
Used the software for: 6-12 months

### "Great tool - saves a lot of time"

February 15, 2023

5.0

Pros

As an software company, we focus on ISAE 3000 certification and here ComplyCloud is a great help. The collaboration with ComplyCloud makes us confident with our compliance. Here we are particularly positive about ComplyCloud's high level of knowledge.

Cons

Nice tool - saves a lot of time, nothing we have bumped on that we did not like.

Review Source

Response from ComplyCloud

February 17, 2023

Hi Martin Thank you for your review, it means a lot to us. We strive to create a tool that our customers can use in everyday life to make their work easier or save time. Going forward, we will also ensure that we maintain a high level when it comes to knowledge in the compliance area. /Henrik, Customer Success

CM

Camillaq M.  
Business Process Consultant  
Wholesale  
Used the software for: 1-2 years

### "GDPR is under control with the addition of Comply Cloud"

June 26, 2025

4.0

All in all, we are very happy with Comply Cloud and the calmness that has come to GDPR in our company after we got the tool for how we should approach it.

Pros

We are very happy to use Comply Cloud. It works really well for us that the system gives us tasks when it's time to review various documents etc. In addition, we have peace of mind that we have remembered everything regarding GDPR as Comply Cloud has guided us all the way.

Cons

When updates are made (which is really nice), it can be difficult to figure out how the system works until you get used to it again.

Review Source

Response from ComplyCloud

June 30, 2025

Hi Camilla, Thank you very much for taking the time to write this detailed and nice review. We are very happy to read that you find our platform helpful for your GDPR work and we will think about how we can launch product updates in a better way. All the best, The ComplyCloud team

GT

Gry T.  
Compliance Officer  
Wholesale  
Used the software for: 6-12 months

### "Comply Cloud in B2B firm"

February 10, 2023

4.0

We are getting compliant in a more efficient way. We can make controls to ensure the ongoing compliance. The daily operations after implementation is down to a minimum and can be done by the employees instead of being forced to ask around all the time, and then give the employee the feeling of extended controls and so on.

Pros

I really like the questionnaire option. It gives you a kind of certainty that you will have the chance to be asked the right questions. It makes it more useful to the organization's employees.I also love the customer service level :) Thanks \[sensitive content hidden\] ;)

Cons

I really wish that the processing activities notes was copied into the system list/overview, so we don't have to type it in twice with the risk of making errors to the documentation which you will find at some point and then it is not easy to know where the master data is stored, in the activities or is it within the system list...

Alternatives considered

[OneTrust](https://www.capterra.com/p/174564/OneTrust/)

Reason for choosing ComplyCloud

It was the best fit to the purpose + price

Review Source

Response from ComplyCloud

February 17, 2023

Hi Gry Thank you for your review and your feedback, it is highly appriciated. We are glad that we can help you get your compliance work done in a more efficient way. We try to keep our service level high for all of our customers, we are glad that you notice that. /Henrik, Customer Success

VR

Verified Reviewer  
Market Director  
Insurance  
Used the software for: Less than 6 months

### "Seamless implementation "

January 30, 2025

5.0

It has been very good so far because it addresses many of our concerns about updating compliance and governance. Besides that, they have helped us significantly in achieving DORA compliance.

Pros

Their implementation process was easy because they helped us with every step through support.

Cons

It can be very complicated to dig into because you need to know about all processes in all departments.

Reason for choosing ComplyCloud

Price, UX and service .

Review Source

Response from ComplyCloud

February 26, 2025

Hi! Thank you so much for this nice review. We are happy to read that you got off to a great start and that we have helped you with your compliance needs. All the best, The ComplyCloud team

AL

Annika L.  
Head of Legal  
Retail  
Used the software for: 2+ years

### "Compliance made easy"

March 5, 2024

4.0

It has been a pleasure working with the team in ComplyCloud who have always assisted me in finding the best solutions for my company.

Pros

The easy way to create assesstements and compliance documentation

Cons

The way we had to create different organizations within Comply Cloud for our different areas of business

Review Source

VR

Verified Reviewer  
CEO  
E-Learning  
Used the software for: 2+ years

### "Very helpful tool for compliance "

November 13, 2024

5.0

Pros

It is a very helpful tool for managing compliance processes. Its automation features can save time and simplify routine tasks, making compliance more manageable. The platforms structured approach to documentation and task management is practical and ensures everything is kept organized.

Cons

For new users, it might take a little time to get used to the platform, but they have a good onboarding process. The cost could also be a consideration, depending on the company’s size and budget.

Review Source

Response from ComplyCloud

November 27, 2024

Hi, Thanks a lot for writing us this nice review. We are happy to hear that you like our tool and find our onboarding process helpful. All the best, The ComplyCloud team

CB

Christoffer B.  
GDPR Business IT  
Sports  
Used the software for: 1-2 years

### "An all-in-one compliance system"

July 30, 2024

5.0

Pros

ComplyCloud is a great tool that offers us an all-in-one system with an easily accessible overview of our compliance and a systematic and structured storage system for all of our relevant documents.

Cons

The page dedicated to tasks can seem confusing with some future planned tasks being accessible while others aren't.

Review Source

Response from ComplyCloud

August 13, 2024

Hi Christoffer, We appreciate that you have taken the time to write this nice review and we are happy to read that you like to use ComplyCloud as your all-in-one compliance system. Thank you so much. All the best, The ComplyCloud team

MK

Malene K.  
hr and payroll consulenten  
Accounting  
Used the software for: 6-12 months

### "Hr & løn konsulent"

October 28, 2024

5.0

perfekt, i felt grabed every time i had/ have a problem

Pros

the service.

Cons

nothing, always redy to help - very professonel

Review Source

Response from ComplyCloud

November 11, 2024

Hi Malene, Thank you for the great review. We are happy to read that you like our product. All the best, The COmplyCloud team

AH

Anette H.  
Executice Assistant, HR, and Compliance  
Information Technology and Services  
Used the software for: 1-2 years

### "Compliance made easy"

June 11, 2024

4.0

Pros

We use ComplyCloud for both GDPR, NIS2 and online training (ComplyHero) matters. It is easy to have all with one company. Comply Cloud is intuitive and easy to use and takes some of the hassle off the complex world of being compliant. We have used Comply Cloud for approx. 2 years and quite a few of the feature requests that we have had have now been integrated. The support team and lawyers are always very helpful and responds quickly to our requests. We also benefit a lot from their great and insightful webinars.

Cons

It would have been nice to have all the features you can find now in ComplyCloud from the start. New users can benefit from that.

Review Source

Response from ComplyCloud

June 17, 2024

Hi Anette, Thanks a lot for this very nice review. We are very happy to read that you find our product intuitive, easy to use and helpful in making compliance less complex. All the best, The ComplyCloud team

CL

Carina L.  
Data Protection Consultant  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Great compliance tool"

May 16, 2023

4.0

ComplyCloud is a very user-friendly tool giving you a structured overview of your compliance process.

Pros

The real-time visibility into our compliance status that ComplyCloud provides. The dashboard and control reports in the yearly wheel give us valuable insights and make sure that we are on track with our ongoing compliance.

Cons

We would appreciate the task delegation functionality to be more flexible in order for us to attach customer adapted documents. The control questionaries are too legal making it difficult for non daily users to navigate the software effectively.

Review Source

Response from ComplyCloud

May 17, 2023

Hi Carina Thank you for your review, it means a lot to us. We strive to create a tool that can make our users work easier and save them time. Thank you for the feedback as well, we love to receive input so we can make ComplyCloud even better. /Ibo, Customer Success

MT

Mathias T.  
Steward of Reliable Operations  
Computer Software  
Used the software for: 1-2 years

### "Umbraco A/S - compliance tool"

February 3, 2023

5.0

Before ComplyCloud we managed our compliance work in documents locally on the laptop, but now it's all controlled online and we get reminded if we forget anything.

Pros

We use ComplyCloud to manage our GDPR compliance. We appreciate the overview we are getting regarding our GDPR documents and tasks. It is assuring to know that we have such a skilled compliance partner.

Cons

Nothing really, if you know the terms/ wording then this tool is great

Review Source

Response from ComplyCloud

February 10, 2023

Hi Mathias, Thank you for your review, it means a lot to us that you. We are happy that we can deliver a usable Compliance tool that gives you peace of mind. Once again, thanks for your review /Henrik Customer Success

OV

Ole V.  
Legal counsel  
Computer Software  
Used the software for: 2+ years

### "Pleased with ComplyCloud"

May 9, 2023

5.0

I have used this tool extensively and have found it to be incredibly helpful in ensuring that our organization complies with various regulations and standards.

Pros

One of the things I appreciate most about the software is its ability to automate many compliance tasks, freeing up our team to focus on other important areas of our business

Cons

It took some time for my team to learn how to navigate the software effectively.

Review Source

Response from ComplyCloud

May 10, 2023

Hi Ole We appreciate your feedback. If you need further review of the usage, contact our Customer Success team via our support. /Customer Success Team

KJ

Katja J.  
Legal and DPO  
Translation and Localization  
Used the software for: 2+ years

### "Compliance tool that gives peace of mind"

February 8, 2023

5.0

I love the real-time visibility into our compliance status that ComplyCloud provides. The dashboard and reports are helpful and provide valuable insights into our compliance.

Pros

ComplyCloud has been a game changer for our organization. The platform is user-friendly and makes compliance easier and streamlined. I recommend ComplyCloud to any company looking to simplify their compliance process.

Cons

There aren't any cons. We trust the system and the ComplyCloud team.

Review Source

Response from ComplyCloud

February 10, 2023

Hi Katja, We try to give our customers an overview when it comes to their compliance work. We are happy that you feel that we create value for you. Once again, thanks for your review /Henrik Customer Success

SI

Søren I.  
Co-Founder  
Computer Software  
Used the software for: 2+ years

### "Compliance made easy and manageable"

March 18, 2024

5.0

Pros

The platform is easy to use and breaks down complex matters in simple and easy-to-understand terms. The fact that we are prompted about regulatory changes means that we can relax in knowing that we are always compliant. The team behind is great and we have always received outstanding support when needed.

Cons

It would be great if it was possible to edit the layout of the documents, but other than that we are really happy with the platform.

Review Source

SP

Søren P.  
CEO  
Accounting  
Used the software for: 2+ years

### "GDPR compliance"

February 12, 2024

5.0

Pros

ComplyCloud creates the framework for us to ensure that we are compliant with GDPR.

Cons

GDPR is complex and although ComplyCloud assists, it is still difficult to ensure that everything is compliant.

Reason for choosing ComplyCloud

We got ComplyCloud recommended from another user of ComplyCloud .

Review Source

KH

Kim H.  
Attorney at Law  
Insurance  
Used the software for: 2+ years

### "GDPR management and support"

March 6, 2024

4.0

Pros

It is a perfect GDPR-tool to insure compliance, within a complex and ever changing legal area. It supported the daily business in a way that would usually require a FTE in addition.

Cons

Even though it is very user-friendly, it is still "template-orientated" and it could occur that this does not suit well concerning specific topics/situation. The legal support function did how ever take such situations into consideration.

Review Source

GO

Gada O.  
Communication and IT  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Excellent platform - easy to use"

May 24, 2023

5.0

Pros

ComplyCloud's software is really easy to use and the team behind helps in any way possible to make difficult law-stuff make sense. This software made it easy for us to have a structured approach to our ongoing GDPR compliance. Besides, I highly recommend ComplyCloud's masterclasses.

Cons

I would love it, if the software could give me the flexibility to allocate certain assignments to certain users before the assignment is released.

Review Source

Response from ComplyCloud

May 25, 2023

Hi Gada Thank you for your review, is means a lot to us. We are glad that we can help with your structure and you find it easy to use. We are working on making our platform even more flexibil and the thing you mention, that will be possibel in the near future. Best regards, Henrik Bøggild, Customer Success

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