--- title: "WhenThen Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about WhenThen Software - reviews, pricing plans, popular comparisons to other Payment Processing products and more." source_url: "https://www.capterra.com/p/246403/WhenThen/" page_type: "product" language: "en" --- # WhenThen Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 9, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) WhenThen ## What is WhenThen? WhenThen lets merchants build best-in-class payment experiences and automations in a matter of clicks. You can connect to any payment processor and Payment APIs to build custom payment flows that can unlock rapid product and revenue growth. ## What is WhenThen used for? [Payment Processing](https://www.capterra.com/payment-processing-software/)[eCommerce](https://www.capterra.com/ecommerce-software/)[Mobile Credit Card Processing](https://www.capterra.com/mobile-credit-card-processing-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## WhenThen Overview Updated September 2026 AI summary WhenThen enables businesses of all sizes to manage complex payment workflows and high transaction volumes across multiple markets through cloud-based deployment. Covering payment processing, mobile credit card processing, and eCommerce, it supports ACH, card, and mobile payments, multi-currency options, fraud prevention, analytics, and integrates with leading payment and CRM platforms for operational flexibility. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### WhenThen 0.0 VS. [### Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) [4.7 (2,714)](https://www.capterra.com/p/170278/Square-Payments-Processing/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.7 (2,711) Value For Money 0.0 (0) Value For Money 4.5 (1,983) Customer Service 0.0 (0) Customer Service 4.4 (1,761) ## WhenThen alternatives [Stripe](https://www.capterra.com/p/123889/Stripe/) [4.6 (3,383)](https://www.capterra.com/p/123889/Stripe/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/123889/Stripe/) [360 Payments](https://www.capterra.com/p/177326/360-Payments/) [4.7 (35)](https://www.capterra.com/p/177326/360-Payments/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/177326/360-Payments/) [PayPal Point of Sale](https://www.capterra.com/p/171165/PayPal-Here-app/) [4.6 (2,290)](https://www.capterra.com/p/171165/PayPal-Here-app/reviews/) Starting price $0.01 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/171165/PayPal-Here-app/) [Heartland Payments+](https://www.capterra.com/p/119791/Heartland-Payment-Processing/) [4.3 (133)](https://www.capterra.com/p/119791/Heartland-Payment-Processing/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/119791/Heartland-Payment-Processing/) ## FAQs about WhenThen Overview ### What company size and specific industries is WhenThen built for? WhenThen is designed for eCommerce, marketplace, and FinTech companies that need to manage complex payment flows, high-volume transactions, and operations across multiple markets. It is a fit for businesses in these sectors that handle payment orchestration and transaction complexity at scale. Features and Usability ### What are the key features of WhenThen? WhenThen offers payment processing features including ACH payment processing, credit card processing, debit/credit card processing, online payments, mobile payments, and multiple payment options. It also includes fraud detection, transaction monitoring, PCI compliance, compliance management, real-time reporting, customizable reports, transaction history, and third-party integrations. Integrations ### Which third-party tools and platforms does WhenThen integrate with? WhenThen integrates with over 20 third-party tools and platforms for payments, CRM, and messaging. It connects to ActiveCampaign, HubSpot CRM, Pipedrive, Intercom, and Mailchimp, plus Adyen, PayPal, PayPal Enterprise Payments, Apple Pay, Google Pay, Afterpay, Affirm, Checkout.com, GoCardless, Mollie, Avalara, and Amazon Pay. Getting Started and Support ### What training and onboarding options does WhenThen offer? WhenThen provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos offer self-paced reference material for setup, feature review, and ongoing learning. Getting Started and Support ### What customer support options does WhenThen offer? WhenThen provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. With no reviewer feedback about support available, no customer sentiment can be summarized. These channels give users multiple ways to look for help, but no user experience details can be confirmed. ## Features AI summary Based on 17,640 Payment Processing reviews Capterra data shows that buyers of payment processing software rank the following features as their top priorities: - **Data Security** (**58%** of reviewers rated this feature as critical) - **Online Payments** (**55%**) - **Mobile Access** (**53%**) WhenThen supports **Data Security** and **Online Payments**, covering two of the most important capabilities buyers look for in a payment processing solution. However, it does not include **Mobile Access**. Instead, it offers other highly rated features such as **Payment Fraud Prevention** (**56%**), **Debit/Credit Card Processing** (**52%**), and **Mobile Payments** (**49%**). Together, these features help businesses protect transactions, accept digital and card-based payments efficiently, and give teams more flexibility in how they collect revenue. ACH Payment Processing Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Compliance Management Track and manage adherence to policies for any service, product, process, or supplier Credit Card Management Financial system that helps create and manage physical/digital credit cards and track transaction activities WhenThen 26 features ### All Features - ACH Payment Processing: Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Credit Card Management: Financial system that helps create and manage physical/digital credit cards and track transaction activities - Credit Card Processing: Accept and process credit card transactions - Data Security: Protect sensitive data for digital privacy - Debit/Credit Card Processing: Accept and process credit/debit card transactions - Electronic Payments: Electronically collect payments for goods or services - Fraud Detection: Identify and prevent suspicious activity - Mobile Payments: Clients can submit payments via mobile devices - Multi-Currency: Manage and handle various international currencies - Multiple Payment Options: Process payments via multiple modes directly through the application - Online Payments: Accept and process online payment transactions - Partial Payments: Allow customers to make a partial payment on an invoice and track remaining debt - Payment Fraud Prevention: Tools to prevent payment fraud, such as identity authentication, risk analysis, seller protection, etc. - Payment Gateway Integration: Integration with payment gateways to facilitate online transactions - PCI Compliance: Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS) - Real-Time Reporting: Active reporting of data and metrics - Receipt Management: Upload, track, and submit receipts in a central database - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Transaction Monitoring: Monitor or audit historical and current transactions to analyze customer account activities --- Get Advice We can help you find the software with the features you need. ## Pricing ### Starting price Free trial not available ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Slack](https://www.capterra.com/p/135003/Slack/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[ ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[ Google Pay](https://www.capterra.com/p/212826/Google-Pay/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.