# Incode Omni Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Incode Omni the right Authentication solution for you? Explore 7 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/246433/Incode-Omni/reviews --- Incode Omni 4.9 (7) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Incode Omni Ease of use 5.0 Customer Service 4.9 ## Showing most helpful reviews Showing 1-7 of 7 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jorge G. Partner Marketing and Advertising Used the software for: I used a free trial ### "Incode really gets it right when it comes to KYC" April 1, 2024 5.0 They’re making the onboarding process super simple, while still ensuring great security. Pros We’ve seen and used a lot of KYC tools, but Incode is different in a very good way. The onboarding process is straightforward, doesn’t make things complicated for no reason, and it just works. What stood out to us is how easy it makes everything feel while still keeping things tight security-wise. Cons From what we saw and used, Incode seems to have everything working great. There wasn’t anything to complain about. Review Source VR Verified Reviewer Product Manager Telecommunications Used the software for: 2+ years ### "Miles ahead of any other KYC provider when it comes to biometrics" March 20, 2024 5.0 Overall a great KYC product, miles ahead of most competition. Roadmap is great, so we consider it quite future proof. Price is a bit higher, but worth it. Pros The support we have from Incode is really top notch, its feels more like a partnership and not a vendor-client relationship. The team from Incode helped us customize the workflows exactly how we need to in order to have less fricition for good customers and more friction for the ones who are potentially trying to take advantage. Technolgy is great, AI powered passive liveness works incredibly well and the roadmap for the product is promising. Cons No problems with the platform for the last 2 years, some hiccups are there, sure, but the CS team is fast to respond and correct whatever is needed. Alternatives considered [Veriff](https://www.capterra.com/p/197760/Veriff/)[Entrust IDV](https://www.capterra.com/p/200047/Onfido/) Switched from [Jumio](https://www.capterra.com/p/176541/Jumio/) Better roadmap, passive liveness, less friction for good users. Better ROI. Review Source VR Verified Reviewer Regional Marketing Manager Computer Games Used the software for: 6-12 months ### "Easy to implement and with great features" March 22, 2024 4.0 Very fast and reliable passive liveness detection Getting facial recognition and passive liveness up and running was relatively easy. It's really good at verifying if someone was a real person without making them do anything special, which makes it versitale to be implemented in various scenarios. It's pretty accurate and fast, cutting down on security worries and making life easier for our legitimate users. I'm happy with how it's worked out for us. I haven’t had any problems with the platform, everything that we tried worked as promised. Ensuring the users are verified and stopping any spoofing attempts. Pros It was a bunch of really easy to use features that make it quite good to be implemented in more than one situation. Cons Setting up can be a bit more straightforward Review Source VR Verified Reviewer Head of Content Gambling & Casinos Used the software for: 2+ years ### "Great KYC and AML, good support and customisation" March 27, 2024 5.0 Great expecience, good support team, helped us onboard more players quicker and solve the issue of duplicate account creation. Pros Easy to set up as the CS team is great, a lot of modules and functionality so the support is important to set it up properly. Fast onboarding, as this is crucial for iGaming industry we needed the fastest solution on the market, but still very capable when it comes to stopping fraud. Cons Nothing, all good. As there as many modules you need Incode's support to set it up properly. So this might be a con for very small organisations, but not for us. Switched from [Sumsub](https://www.capterra.com/p/188057/KYC-AML-Platform/) Better face recognition, many more modules, works better for our use case Review Source VR Verified Reviewer Marketing Executive Retail Used the software for: 1-2 years ### "Solid support for payment security and activity monitoring" March 19, 2024 5.0 Since we started using Incode, we’ve seen a drop in fraud. Pros Incode has been a good choice for us when updating customer payment details or catching fraud. We added Incode to our website without a problem, and it works well with our other systems. The best part is that it doesn’t get in the way of our customers just trying to shop. Cons It took our team a bit to get the flow just perfect so we don’t slow the experience of customers too much. Review Source VR Verified Reviewer Marketing Specialist Outsourcing/Offshoring Used the software for: Less than 6 months ### "Good for remote workforce verification, great int document support" March 19, 2024 5.0 Keeping personal information safe while managing a worldwide team is a challenge, but Incode’s reliable verification process makes it easier Pros We specialize in connecting remote workers from all over the world with prominent global brands, and the need to securely handle sensitive data is a constant. With Incode’s tech, our onboarding and ongoing security measures, like resetting passwords, are more streamlined than ever. We really count on their face matching and document verification capabilities. Given we deal with a a lot of document types from various countries, it’s been invaluable to have Incodes support to ensure were meeting our security benchmarks. Cons The response times for custom features could be better. We’ve got a solid communication with Incode’s support, but speeding up the customizations would definitely help Review Source VR Verified Reviewer Communications Mng Retail Used the software for: I used a free trial ### "High security standards and highly customizable workflow and branding" March 20, 2024 5.0 Very good product, great set of features, easy to set up different flows and can have a huge impact for the security of a company. Both when it comes to onboarding customers and internally. Pros I was a part of the team that evaluated several options for improving our security measures in our manufacturing operations. Incode provided precise face matching and document verification capabilities. As we often handle sensitive contracts and employee information, the accuracy of Incode’s system gives us confidence in our security protocols. Cons Nothing in particular, pricing is a bit high but on the other hand you do get a lot of customization and features. 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