# TeleVox Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about TeleVox Software - reviews, pricing plans, popular comparisons to other Patient Engagement products and more. Source: https://www.capterra.com/p/246437/HouseCalls-Pro --- # TeleVox Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) TeleVox ## What is TeleVox? Televox is a human-first, AI-powered patient engagement platform that empowers healthcare organizations to create connected experiences across every step of care. It delivers communication through automated reminders, two-way outreach, and intelligent virtual agents, increasing reduced no-shows, lightening staff workload, and improving follow-through. Care teams see smoother interactions as outreach and follow-up run automatically with EHR integration and time-saving workflows. The platform orchestrates multi-lingual and multi-modal communication across voice, SMS, RCS, email, and chat, reaching patients on the right channel at the right moment with compliant messaging. High-volume needs such as appointment reminders, confirmations, balance notifications, and follow-up are automated, reducing call volume, and keeping schedules full. Together, these capabilities create scalable engagement that improves patient access, elevates experience, and increases operational efficiency. ## What is TeleVox used for? [Patient Scheduling](https://www.capterra.com/patient-scheduling-software/)[Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Patient Management](https://www.capterra.com/patient-management-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for TeleVox?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.mosaicx.com&name=TeleVox) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### TeleVox 0.0 VS. [4.8 (524)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting Price Contact vendor Starting Price $54 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.6 (524) Value For Money 0.0 (0) Value For Money 4.7 (465) Customer Service 0.0 (0) Customer Service 4.8 (499) ## TeleVox alternatives [4.7 (967)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.8 (96)](https://www.capterra.com/p/159263/Better/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.3 (167)](https://www.capterra.com/p/130199/LeadSquared/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.6 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/246437/HouseCalls-Pro/alternatives/) ## FAQs about TeleVox Overview ### What company size and specific industries is TeleVox built for? TeleVox is designed for health systems, provider groups, and multi-site practices that handle high volumes of patient interactions. It fits healthcare organizations of varying sizes, especially larger or distributed care settings that need clear, compliant communication across multiple channels. Features and Usability ### What are the key features of TeleVox? TeleVox offers appointment scheduling, automated scheduling, and appointment management for patient booking and calendar coordination. It also includes confirmations and reminders through SMS messaging, email reminders, mobile alerts, and broadcast messaging, plus patient intake, care plan management, reporting and statistics, workflow management, and third-party integrations. Talk to an expert ### More questions? Ask our experts Getting Started and Support ### What training and onboarding options does TeleVox offer? TeleVox provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos provide on-demand walkthroughs for self-paced review. Getting Started and Support ### What customer support options does TeleVox offer? TeleVox provides Email/Help Desk and Phone Support. Without reviewer feedback on support experience, the product page can only confirm these contact channels and does not add detail about response times, helpfulness, or common frustrations from users. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Appointment Management Manage various aspects of appointments including booking, rescheduling, canceling Appointment Scheduling Schedule appointments via a calendar Automated Scheduling Automatically create schedules based on business needs or employee availability and qualifications Broadcast Messaging Notify large groups of people simultaneously about important updates. Care Plan Management Manage the treatment plan and coordination between care providers and patients with special health care needs TeleVox 31 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Manage various aspects of appointments including booking, rescheduling, canceling Schedule appointments via a calendar Automatically create schedules based on business needs or employee availability and qualifications Notify large groups of people simultaneously about important updates. Manage the treatment plan and coordination between care providers and patients with special health care needs Manage and track all internal and external communication conducted via calls, email, text, or chat Automated reminders and confirmations for booked appointments and events via text or email Pre-designed layouts that can be customized to match preferences and requirements Reminders sent via email Compliant with HIPAA, which sets standards for sensitive patient data protection Ability to chat online in real time Communicate using messages within the system Notifications via mobile devices Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Manage and support multiple locations Book meetings and appointments through a website or digital platform Track and organize online shifts Allow communication between the company and patients via messages, SMS, emails, phone, and more Educational and medical resources that are delivered to patients online Allows medical providers to engage patients in a variety of ways to ensure their health. Patients can register for appointments in advance online Book and manage patient appointments and follow-ups Track and organize physician schedules and pertinent information Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Plan availability and assign specific time slots for tasks and resources Online portal through which end users can access the system, manage tasks, or obtain information Send messages via SMS Set up connections to third-party platforms to improve business processes Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. ## Pricing ### Starting price Free trial not available Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.