--- title: "TeleVox Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about TeleVox Software - reviews, pricing plans, popular comparisons to other Patient Engagement products and more." source_url: "https://www.capterra.com/p/246437/HouseCalls-Pro/" page_type: "product" language: "en" --- # TeleVox Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) TeleVox ## What is TeleVox? Televox is a human-first, AI-powered patient engagement platform that empowers healthcare organizations to create connected experiences across every step of care. It delivers communication through automated reminders, two-way outreach, and intelligent virtual agents, increasing reduced no-shows, lightening staff workload, and improving follow-through. Care teams see smoother interactions as outreach and follow-up run automatically with EHR integration and time-saving workflows. The platform orchestrates multi-lingual and multi-modal communication across voice, SMS, RCS, email, and chat, reaching patients on the right channel at the right moment with compliant messaging. High-volume needs such as appointment reminders, confirmations, balance notifications, and follow-up are automated, reducing call volume, and keeping schedules full. Together, these capabilities create scalable engagement that improves patient access, elevates experience, and increases operational efficiency. ## What is TeleVox used for? [Patient Scheduling](https://www.capterra.com/patient-scheduling-software/)[Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Patient Management](https://www.capterra.com/patient-management-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for TeleVox?[Manage this product listing](https://www.g2.com/products/televox/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### TeleVox 0.0 VS. [4.6 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/) Starting Price Contact vendor Starting Price $49 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.4 (83) Value For Money 0.0 (0) Value For Money 4.3 (76) Customer Service 0.0 (0) Customer Service 4.4 (79) ## TeleVox alternatives [Luma Health](https://www.capterra.com/p/176533/lumahealth/) [4.6 (83)](https://www.capterra.com/p/176533/lumahealth/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/176533/lumahealth/) [vcita](https://www.capterra.com/p/142264/Appointment-Scheduling/) [4.4 (293)](https://www.capterra.com/p/142264/Appointment-Scheduling/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/142264/Appointment-Scheduling/) [Mend.io](https://www.capterra.com/p/165634/Mend-App/) [4.6 (920)](https://www.capterra.com/p/165634/Mend-App/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/165634/Mend-App/) [Klara](https://www.capterra.com/p/203066/Klara/) [0.0](https://www.capterra.com/p/203066/Klara/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/203066/Klara/) [View all alternatives](https://www.capterra.com/p/246437/HouseCalls-Pro/alternatives/) ## FAQs about TeleVox Overview ### What company size and specific industries is TeleVox built for? TeleVox is designed for healthcare organizations such as health systems, provider groups, and multi-site practices, especially those with high patient interaction volumes. It is a fit for mid-sized to large providers that need clear, compliant, AI-powered communication across multiple channels. Features and Usability ### What are the key features of TeleVox? TeleVox offers appointment scheduling and management, automated scheduling, confirmations and reminders, and online booking for patient scheduling. It also includes multi-channel communication through SMS messaging, email reminders, broadcast messaging, and live chat, plus patient intake, care plan management, workflow management, reporting and statistics, and third-party integrations. Getting Started and Support ### What training and onboarding options does TeleVox offer? TeleVox provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars offer scheduled group learning, documentation gives written reference material, and videos provide visual, self-paced guidance. Getting Started and Support ### What customer support options does TeleVox offer? TeleVox provides Email/Help Desk and Phone Support. Support experiences are not described by reviewer feedback here, so no claims can be made about response times, helpfulness, or common frustrations. The listed channels indicate direct contact options for users seeking assistance. ## Features AI summary Based on 1,263 Patient Engagement reviews Capterra data shows that buyers of Patient Engagement software rank the following features as their top priorities: - **HIPAA Compliant** (**70%** of reviewers rated this feature as critical) - **Charting** (**69%**) - **Appointment Management** (**52%**) TeleVox includes **HIPAA Compliant** and **Appointment Management**, covering two of the most important capabilities buyers look for in this category. While the system lacks **Charting**, it does offer **Customizable Templates** (**61%**) as an alternative feature reviewers also value. These capabilities help businesses protect patient information, manage scheduling more efficiently, and provide teams with flexible communication tools for more consistent patient outreach. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Appointment Management Manage various aspects of appointments including booking, rescheduling, canceling Appointment Scheduling Schedule appointments via a calendar Automated Scheduling Automatically create schedules based on business needs or employee availability and qualifications Broadcast Messaging Notify large groups of people simultaneously about important updates. Care Plan Management Manage the treatment plan and coordination between care providers and patients with special health care needs TeleVox 31 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Broadcast Messaging: Notify large groups of people simultaneously about important updates. - Care Plan Management: Manage the treatment plan and coordination between care providers and patients with special health care needs - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Email Reminders: Reminders sent via email - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Live Chat: Ability to chat online in real time - Messaging: Communicate using messages within the system - Mobile Alerts: Notifications via mobile devices - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Location: Manage and support multiple locations - Online Booking: Book meetings and appointments through a website or digital platform - Online Scheduling: Track and organize online shifts - Patient Communications: Allow communication between the company and patients via messages, SMS, emails, phone, and more - Patient Education: Educational and medical resources that are delivered to patients online - Patient Engagement: Allows medical providers to engage patients in a variety of ways to ensure their health. - Patient Intake: Patients can register for appointments in advance online - Patient Scheduling: Book and manage patient appointments and follow-ups - Physician Management: Track and organize physician schedules and pertinent information - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Scheduling: Plan availability and assign specific time slots for tasks and resources - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - SMS Messaging: Send messages via SMS - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. ## Pricing ### Starting price Free trial not available Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.