# Casebase Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Casebase Software - reviews, pricing plans, popular comparisons to other Idea Management products and more.

Source: https://www.capterra.com/p/246474/Casebase

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# 

 Casebase Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Casebase

## What is Casebase?

Casebase is a portfolio software for Data Analytics & AI use cases. As a SaaS platform, Casebase supports and guides you in creating Data & AI products, sustainably managing your portfolio, and making Data Analytics & AI a core capability of your company. • Capture a company-wide portfolio • Establish an efficient workflow • Document requirements & results along the lifecycle • Prioritize use cases value-driven • Measure the impact of your business • Inspire your teams with best practices

## What is Casebase used for?

[Innovation Management](https://www.capterra.com/innovation-software/)[Workflow Management](https://www.capterra.com/workflow-management-software/)[Knowledge Management](https://www.capterra.com/knowledge-management-software/)

Overall rating

Based on 5 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

€899

Flat Rate, Per Month

Free trial  
available

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Our "Best of" badge program showcases products with the highest ratings...

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Casebase

4.8 (5)

VS.

[4.4 (2,883)](https://www.capterra.com/p/76113/Wrike/reviews/)

Starting Price

€899

Flat Rate, Per Month

Starting Price

$10

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.0 (5)

Ease Of Use

4.2 (2,531)

Value For Money

5.0 (4)

Value For Money

4.2 (1,834)

Customer Service

5.0 (5)

Customer Service

4.3 (1,987)

## Casebase alternatives

[4.6 (5,720)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.4 (15,308)](https://www.capterra.com/p/19319/JIRA/reviews/)

Starting price

$7.91

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

Highest Rated

[4.7 (561)](https://www.capterra.com/p/144020/Aha/reviews/)

Starting price

$59.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.5 (13,544)](https://www.capterra.com/p/184581/Asana-PM/reviews/)

Starting price

$10.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Document Management

4.3 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Store, manage, and track all electronic documents in a centralized location

Task Progress Tracking

5.0 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Track the status and progress of tasks

Collaboration Tools

3.5 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Provides a channel for team members to share media files, communicate, and work together

Ideation

4.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

The creation, development, and sharing of potentially innovative new ideas

Knowledge Base Management

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support

Progress Tracking

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Reporting on how each user, task or process has advanced since its initiation

Casebase 96 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Continuous profile-based stream of news and activity

System alerts about the need to escalate an issue or request

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Track, manage and store the applications of potential future members, customers or candidates

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Creation, administration, and evaluation of assessments or tests

Group collaboration to solve ideas in a productive and concentrated manner.

Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes

Track and manage schedules and meetings via an integrated calendar

Create and manage digital catalog of products/services with their details, specifications, and price

AI-based platform which conducts a conversation via auditory or textual methods

Provides a channel for team members to share media files, communicate, and work together

Leave comments and notes on documents for others to view

Track and manage adherence to policies for any service, product, process, or supplier

Track and report regulatory data to either internal management or external stakeholders

Configure existing workflows to meet your organization's needs

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Creation and customization of dashboards

Automatically retrieve and pull information from documents, websites, images, data sets, and other sources

Import and export data to and from software applications

Protect sensitive data for digital privacy

Manage and store data in a database

Graphical representation of data

Analyze the performance of Databases

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Assemble applications and processes by dragging over and arranging pre-built components

Receive and/or send email notifications for urgent updates, requests, or other information

Manage, store and organize emails within the system or via third-party apps

Tracks metrics that provide insight into how a user interacts with any interface or product

A chronological record of actions or occurrences within a network, software, or process

Public or private sharing of digital files such as documents, audio/video, images, and more

Search for specific words or phrases within a document or database

Visual representation of project's schedule, sequence and duration of tasks, benchmarks and dependencies

Create, design and modify the flow and processes of tasks in a project

Process of gathering idea submissions from users, employees, or customers using internal, external, or crowdsourcing channels

Create, collect, discuss, improve, and evaluate insights or alternative thinking before starting projects

Facilitates users voting on ideas that are presented so the most favorable ones can be highlighted and further pursued

The creation, development, and sharing of potentially innovative new ideas

Process of developing, planning, managing, and executing new ideas or innovations

Ensure internal objectives and compliance with policies are met

Record and follow the progress of every issue

Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support

Enable businesses to implement machine learning algorithms on business data such as sales and revenue

Monitor task progress and planned accomplishments to better manage project status

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage and support multiple languages

Process and analyze human language in text or audio form

Drag and drop/visual interfaces that allow non-tech users to build without writing code

Calculate NPS of customers

Enable custom polls/voting to facilitate decision-making or increase engagement

Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk

Arrange tasks based on the level of priority or urgency

Streamlining repetitive tasks and activities through automated and predefined workflows

Manage and track all stages of a product lifecycle, from its conception, design, development, and deployment

Identifying desired outcomes and important milestones and creating a plan on how to achieve them

Reporting on how each user, task or process has advanced since its initiation

Plan and coordinate all the resources, costs and time needed to execute assignments

Organize and schedule projects

Measure time to completion or hours worked for projects

Monitor the progress of projects from start to finish

Create, manage, or update project workflows.

Ratings/Reviews

Preview and make real-time changes in the web content

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Receive system updates as soon as any changes are made

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Enables creation, management, and tracking of product requirements & features during product production/development

Initiate collection and analysis of known risks

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work

Search and filter data across systems to locate required information by entering keywords or certain criteria

Allow users to access multiple services after entering their login credentials once

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Track the status over time for a request, process, asset, or transaction

At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Track the status and progress of tasks

Create, save, and re-purpose templates for emails, forms, etc.

Sample files or documents that could be customized as needed or used as is

Set up connections to third-party platforms to improve business processes

A digital list of items that need to be completed

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Program systems that assist users with their daily administrative responsibilities

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.2 (5)

4.2

Based on 5 reviews

## Pricing

Value for money

5.0 (4)

Free Trial

STARTER - BUNDLE

€899.00

Flat Rate,Per Month

It includes:

-   Use Case Library
-   Customizable Templates
-   Full-Text Search
-   Filtering & Sorting
-   Portfolio Dashboard (basic)
-   Roadmap
-   Kanban Board
-   Sharing

ADVANCED - BUNDLE

€2,899

Flat Rate,Per Month

It includes:

-   Use Case Library
-   Full-Text Search
-   Filtering & Sorting
-   Customizable Templates
-   Customizable Workflows
-   Portfolio Matrix
-   Editable Tabels
-   Integrations
-   Evaluation & Scoring
-   ppt.-Export
-   xlsx-Export
-   Risk Check
-   and much more

Value for money

5.0 (4)

5.0

Based on 4 reviews

## Integrations

[

Jira](https://www.capterra.com/p/19319/JIRA/)[

GitHub](https://www.capterra.com/p/129067/GitHub/)[

Confluence](https://www.capterra.com/p/136446/Confluence/)[

GitLab](https://www.capterra.com/p/159806/GitLab/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (5)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (5)

5.0

Based on 5 reviews

## User reviews

Overall rating

4.8

Based on 5 reviews

Filter by rating

5(4)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

PS

Patrick S.

Innovation Specialist

Utilities

### "Gelungen F&I-Management Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 21, 2023

Pros

Gut gestaltete Bedienoberfläche, ein effizientes F&I-Management wird dadurch erlaubt.

Cons

Schwer das zu beantworten. Wenn uns etwas auffällt, wird seitens Casebase sehr schnell auf Verbesserungswünsche eingegangen.

Switched from

[Visio](https://www.capterra.com/p/201133/Visio/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MS

Matthaeus S.

Innovation Specialist

Renewables & Environment

### "Simples aber äußerst anschauliches Tool "

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 19, 2023

Arbeite sehr gerne in Casebase. Ist auf jeden Fall ein Upgrade zu dem Programm welches wir zuvor hatten.

Pros

Einfachheit; Design; Online-Tool; Tut was es machen soll

Cons

Individualität für das Unternehmen ist nicht ganz gegeben. Jedoch werden Wünsche berücksichtigt. Wenn Bilder eingefügt werden, werden diese oft anschließend verzerrt angezeigt.

Switched from

[Microsoft Access](https://www.capterra.com/p/233275/Microsoft-Access/)

Es konnte immer nur einer in der Datenbank arbeiten. Datenbank stürzte realtiv häufig ab.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SW

Silvia W.

PM

Automotive

### "Tolles Tracking tool zum Priorisieren und verfolgen von Use Cases"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 18, 2023

Hervorragendes Tool zum Sammeln, Organisieren, Evaluieren, Priorisieren und Verfolgen von Use Cases

Pros

Assistenz für die Evaluation von Use Cases Übersichten des Potenzials verschiedener Use Cases über die Levels und funnels hinweg Übersichten pro Maturity level

Cons

Details, z.B. dass man bei klick auf eine Übersicht immer auf der ersten Seite (Level/Funnel) landet. Hier wird aber laufend optimiert.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Dr. Paul S.

Managing Director

Civic & Social Organization

### "Casebase is top for AI Use Case Management"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 14, 2023

Perfect! At least fo our purposes. A really good application.

Pros

Casebase is very simple to use, has everything one needs for use case management system, and support is perfect! Also "AI Act Risk Check" -feature is a diamond!

Cons

Starting evaluation session is for menot very intuitive. But it is only something very minor

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

FK

Florian K.

Senior Manager

Management Consulting

### "Bestes Use Case Management Tool "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 13, 2023

Pros

übersichtlich, intuitiv zu bedienen, essentielle Feature zur Bewertung von use cases, best practices zu Daten und Ki

Cons

Es könnte noch mehr Möglichkeiten geben weitere Tools zu integrieren

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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