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Pros
Performance is also excellent, and many options for different types of targets. Cost is very competitive compared to some of the other solutions out there (Especially the main player in the DR space).
Really great product, great company and staff, always willing to help if or when required.
Very good balance of functionality, ease of management and pricing. Very pleased with both solution and company.
Otherwise, HYCU does it job...so we can do ours. HYCU is reliable, robust, efficient, and secure.
Cons
The only thing I have felt it is missing is SAML SSO authentication.
Upgrades can lag behind Nutanix so that I have to wait for HYCU to sign off before I can upgrade Nutanix Files for example. Not a showstopper, just a minor annoyance at times.
For our use case, there wasn't much to dislike. It ticked all the boxes for our purpose.
I dont like the naming of the products, it is somehow confusing.
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Showing 25 of 28 reviews
"The simplest and easiest backup software solution available"
Pros: It's simplicity to install, configure, run and start operations on day 1. You don't need to be trained and basic understanding of back-ups works. It's patented solutions with agentless back-ups for Virtual machines and for physical environments makes it sustainable. It supports most known backup storage solutions.
Cons: support for Hyper-V which again isn't a concern as I don't use this hypervisor
Vendor Response
"Fantastic Protection for Your Nutanix Enviroment(s) and Cluster(s)"
Overall: We needed a solution for backing up our Nutanix Cloud as a Service Offering it fit perfectly.
Pros: The only choice to protect Nutanix! HYCU's support team are second to none and make implementation and support a breeze :-)
Cons: The only issues we have had are when updating and updating alongside Nutanix platform updates; it can take time to get it fully working again after Nutanix updates.
"HYCU protégé "
Overall: Extremely satisfied. Do you want CONFIDENCE back?Then this product is what you are looking for.Exceptional service delivery.
Pros: Simplistic but powerful.Web driven through a standard web browser. Oh,and did I mention it's agentless That's right,no need to install clumsy agents on each server.
Cons: Nothing.What more to ask for than a product that takes 15 minutes to learn.
Vendor Response
"HYCU Works Great and Requires Very Little Maintenance"
Overall: We back up many virtual machines and are easily able to send backups to our local data infrastructure as well as copies out to the cloud for off-site backups. We have many different policies set with different backup frequencies and retention levels. It has been a great asset to our server infrastructure.
Pros: The thing I like the most about this product is the ease of use and dependability it provides.
Cons: The only thing I have felt it is missing is SAML SSO authentication.
"Best Backup and Data protection software in the market."
Pros: it is super easy to implement and use. has all the features required to protect your data. Also Support is responsive and knowledgeable. Most of the tickets that I have raised are for knowhow. No bugs on the system so far. which means they do an excellent job on the QA.
Cons: I dont like the naming of the products, it is somehow confusing.
Vendor Response
"Backup and DR management in an all Nutanix environment"
Overall: Very good balance of functionality, ease of management and pricing. Very pleased with both solution and company.
Pros: Integration with Nutanix AOS filesystem and managementFair pricingBrilliant and responsive supportReliableFastEasy managementVery progressive company that is good at listening to customer demand. Always helpful and very responsive
Cons: Moderate options for footprint reduction on target. Best used with deduplicating back-end
Vendor Response
"Hycu Backup and Recovry"
Overall: We have had a very good experience with product implementation and design from HYCU, and have extended our clusters with WORM and Azure with significant support from HYCU.
Pros: The feature is simple to use and manage, the updates are straightforward with minimum downtime, and is integrated very well with Nutanix AHV. The support is of a very high standard from the documentation with Nutanix, and also the product knowledge of the support staff, of not HYCU but all of the applications backed up.
Cons: We have asked for a few more features on the Validity testing, and forever incremental backups.
Vendor Response
"HYCU is a trusted partner"
Overall: It has been a set it and let it run tool for us, of course we verify backups daily but unless we change something, it just works.
Pros: Easy to use and great support and documentation.
Cons: There is a learning curve with HYCU. Moving from traditional backup software to HYCU backup anytime and figuring out policy setup took a little bit but I had a backup running within 3 hours of starting the setup process.
Vendor Response
"HYCU - Best backup manager tool "
Overall: Integration is quite well with this product. I just take a weekly review of our daily backups and I can live stress free.
Pros: It is very easy to install and perform backup of our local machines. Very easy to manage and price is quite good. No bugs found till now. Also helpful for virtual machine backups as well.
Cons: Not much I can get to complain for this product. AS it is a complete package.
"Best backup service provider"
Overall: It is good tool as compared to other tool.
Pros: HYCU Protégé Data Protection as a Service helped me a lot by providing incremental backup feature. With the help of this tool we can maintain our various cloud services easily .It is very easy to use and its interface is very easy to understand.
Cons: As of now there is no cons as compared to other tool
"My experience with HYCU Protégé Data Protection as a Service"
Overall: It is a nice to work with this tool. It is very easy to use.
Pros: I like this software very much because it helped me a lot while managing multiple cloud services also it is very easy to take backup with the help of this.
Cons: They should work on its response time. It becomes slow sometimes.
"Vendor Agnostic, Space Efficient, and Secure Backups! All under a single pane of glass!"
Overall: HYCU Protégé DPaaS has been extremely easy to implement and then even EASIER to maintain. We can rely on reporting to tell us if something has gone wrong or action is required. Otherwise, HYCU does it job...so we can do ours. HYCU is reliable, robust, efficient, and secure!
Pros: HYCU, with the vendor agnostic storage capabilities, allows for backup across On-Prem and Cloud environments. Whether systems and applications are in-house (Nutanix, VMware Dell PowerScaler (Isilon), SaaS solutions such as Microsoft 365 or others, or machines living in the hyperscalers (Azure, AWS, or Google Cloud), HYCU can do it all. HYCU is also - SIMPLE! A few clicks and storage is configured, backup policies are set, and virtual machines and workloads are being backed up. No more Windows Server OSes to maintain for the backup controller. Easy as advertised and secure!
Cons: HYCU is one of the younger vendors out there on the market, so there are a bit of growing pains. But...their team is responsive and reactive and operates with great care and efficiency. Be patient!
Vendor Response
"Hycu is an innovator. "
Pros: It just works. It really is that simple. Hycu was rolled out and successfully installed in less than 2 hours per site globally. We cut our backup times in half and in some cases even more so giving direct value add to the business. It also gave time back to our engineers on patch weekends. The support has been second to none. This has been one of the easiest implementations we've had and that's credit to Hycu and its team.
Cons: There is not much to dislike in all honesty and anything we have wanted to add is in for consideration with future releases. A once touch upgrade would be nice.
Vendor Response
"Hycu - A cost effective feature rich backup solution."
Overall: Overall, we have had a great experience deploying and using HYCU. The Sales and Support team were always in communication. Our account manager has been great, following via email and Teams call with how the project was going and if we needed support on anything. The trial was a very big thing for us as it allowed us to get a feel for the product before making the decision to purchase. Great experience overall!
Pros: Ease of deployment and policy management. Software was deployed and backing up in a short time. Policy creation and reporting of compliance of each policy is a great feature. Performance is also excellent, and many options for different types of targets. Cost is very competitive compared to some of the other solutions out there (Especially the main player in the DR space).
Cons: For our use case, there wasn't much to dislike. It ticked all the boxes for our purpose.
Vendor Response
"HYCU DPaaS"
Overall: Really great product, great company and staff, always willing to help if or when required. A professional team.
Pros: Agentless, intuitive management screens, Ease of use
Cons: Nothing to dislike, product works as promised and real easy to use.
Vendor Response
"Fantastic - It Just works! "
Pros: This is best backup solution I have used in the last 20 years. Once setup it just works and is fast and easy to use. Excellent integration with Nutanix AHV as well as working easily with Vmware vSphere, Microsoft
Cons: Separation of interfaces for office 365 backups
Vendor Response
"Hycu Protege - the unsung hero "
Pros: From onboarding the product to deploying it in our own environment, the HYCU team was with us all the way.They assist with knowledge transfer and customer enablement for on-sell every time. The software is easy to understand and it addresses pain points of legacy backup software in their environments. It is agentless and deploys in minutes - backing up is also not a weekend job but happens when you need it in the hour (or much less).
Cons: Hyper-V compatibility would be a great next for HYCU.
Vendor Response
"Simple, Easy and Effective"
Pros: We currently use Protege for our O365 backups. The software was simple to set up and has a great interface to work with. It gave my team the ability to recover emails/documents faster when mistakes are made for a fraction of the cost of other industry-leading solutions.
Cons: We have no complaints about the Software.
Vendor Response
"HYCU Protégé Data Protection as a Service"
Overall: Extremely happy with the Product and its was of use.
Pros: Extremely Easy to setup and Use Data Protection for M365 Users
Cons: Sometimes Feature Changes are Made without Consolation or Notification
Vendor Response
"The Future of Cloud Backup as a service"
Overall: Powerful lightweight easy to use comprehensive backup platform
Pros: Easy DeploymentNot resource intensiveSingle administration consol
Cons: Limited application support and no tape backup support
Vendor Response
"HYCU Meets and Exceeds Our Expectations"
Pros: Easy to deploy, easy to configure, easy to keep upgraded. Nice dashboard for daily checks. Excellent detail in the jobs report for troubleshooting. Support is excellent.
Cons: Upgrades can lag behind Nutanix so that I have to wait for HYCU to sign off before I can upgrade Nutanix Files for example. Not a showstopper, just a minor annoyance at times.
Vendor Response
"Hycu importance"
Pros: The backuping up files and backing up virtual machines. Also trying to restore files, virtual machines.Lastly Disaster recovery.HYCU really simplified everything and it works perfectly fine and does it's job very well.With HYCU, your virtual machines and files are safe. And can be gotten back anytime you are experiencing downtime.And also you can edit the policy you want, which is very important Generating reports and scheduling which email should receive the report and and what time.
Cons: I should be able to backup a virtual machine that is not on Azure, and also able to restore the same virtual machine that is not on Azure.
Vendor Response
"HYCU is the product if you seek Simplicity and high performance"
Overall: great for backup and replication to DR
Pros: The most important aspect of this software is its simplicity, and ease of use.
Cons: The only thing missing in this product is the support for HyperV, although it could backup HyperV Virtual machines indirectly using other Hypervisors, but not directly if you only have HyperV
Vendor Response
"HYCU Usability and Cost"
Pros: The solution has the advantage of the ease of deployment and cost-friendly
Cons: The solution has the advantage of the ease of deployment and cost-friendly. While additional functionality might be required for other functionalities.
Vendor Response
"HYCU survey "
Overall: Actually for the first one, the service was amazing from start to finish
Pros: the service was amazing from start to finish
Cons: The training and experience level wasn't great ,
Vendor Response