# HYCU R-Cloud Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about HYCU R-Cloud Software - reviews, pricing plans, popular comparisons to other Backup products and more.

Source: https://www.capterra.com/p/246504/HYCU-Protg

---

# 

 HYCU R-Cloud Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

HYCU R-Cloud

## What is HYCU R-Cloud?

HYCU is the fastest growing leader in the multi-cloud and SaaS data protection-as-a-service industry. By delivering true SaaS-based data protection and recovery for on-premises, cloud-native and SaaS environments, the company provides unparalleled data protection, migration, disaster recovery and ransomware protection to thousands of organisations worldwide. As an award-winning and recognised visionary in the industry, HYCU's solutions eliminate the complexity, risk and high cost of legacy-based solutions and provide simple data protection that makes the world a safer place. With an industry-leading NPS of 91, customers experience frictionless, cost-effective data protection, anywhere, anytime. HYCU has received $140 million in VC funding to date and is headquartered in Boston, Massachusetts. Learn more at www.hycu.com.

## What is HYCU R-Cloud used for?

[Backup](https://www.capterra.com/backup-software/)[Server Backup](https://www.capterra.com/server-backup-software/)[Cloud Management](https://www.capterra.com/cloud-management-software/)

Overall rating

Based on 28 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

Contact vendor  
for pricing

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### HYCU R-Cloud

4.9 (28)

VS.

[4.7 (217)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.9 (28)

Ease Of Use

4.7 (53)

Value For Money

4.9 (27)

Value For Money

4.4 (48)

Customer Service

4.9 (26)

Customer Service

4.5 (48)

## HYCU R-Cloud alternatives

[4.7 (94)](https://www.capterra.com/p/155742/CloudAlly/reviews/)

Starting price

$1.50

Per User, Per Month

[4.7 (144)](https://www.capterra.com/p/155180/Backblaze-for-Business/reviews/)

Starting price

$6.00

Per User, Per Month

[4.7 (74)](https://www.capterra.com/p/162943/Comet-Backup/reviews/)

Starting price

$19.00

Per User, Per Month

[Cohesity](https://www.capterra.com/p/166007/Cohesity/)

[4.6 (53)](https://www.capterra.com/p/166007/Cohesity/reviews/)

Starting price

Contact vendor for pricing

[Learn More](https://www.capterra.com/p/166007/Cohesity/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Backup Scheduling

4.9 (14)

85.71% of 14 reviewers that rated this feature as important or highly important

Schedule automatic backups by selecting the frequency of data backup jobs

Backup and Recovery

5.0 (13)

92.31% of 13 reviewers that rated this feature as important or highly important

Create backups and provide methods to recover deleted/lost data

Cloud Backup

4.6 (13)

107.69% of 13 reviewers that rated this feature as important or highly important

Process of backing up of files and applications to cloud-based remote servers for protection of data

Disaster Recovery

5.0 (13)

76.92% of 13 reviewers that rated this feature as important or highly important

Plan and implement business continuity measures in case of unforeseen events

VM Backup

4.9 (13)

84.62% of 13 reviewers that rated this feature as important or highly important

Copying of data on a virtual machine (VM) in a VMware environment to prevent data loss

Encryption

4.4 (9)

77.78% of 9 reviewers that rated this feature as important or highly important

Convert data into a code for security

HYCU R-Cloud 99 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

System alerts about the need to escalate an issue or request

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Track, manage and store the applications of potential future members, customers or candidates

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

A record of all activities within the system, including user access, changes made, etc.

Automatically create schedules based on business needs or employee availability and qualifications

Data is backed up automatically to prevent data loss

Create backups and provide methods to recover deleted/lost data

Records the events that occur during a backup process

Schedule automatic backups by selecting the frequency of data backup jobs

Restore a physical server or computer to its original state (i.e., rebuild from scratch) for data recovery

Scenario-based process that test the validity of business continuity plans and procedures.

Predicts the consequences of disruption to a business function.

Monitor service demand and performance to plan for adequate resources that meet business needs

Process of backing up of files and applications to cloud-based remote servers for protection of data

Provides a channel for team members to share media files, communicate, and work together

Track and manage adherence to policies for any service, product, process, or supplier

Reduction in the number of bits needed to represent data

Identify component attributes like servers, hardware, software, and manage relationships across all services

Backup of computer data automatically saving a copy of every change made to that data

Manage budgets, track and optimize spending and align capacity to workload demand

A collection of customer information such as contact details, demographics, previous interactions, etc.

Alter the layout and content of reports

Creation and customization of dashboards

Import, collect, and capture data from multiple sources

Import and export data to and from software applications

Combining data from different sources and providing a unified view

Move from one database to another, or upgrade the version of database software being used

Ability to restore deleted, hidden, or lost data from an email server/system

Process of copying and storing data in more than one site or node

Protect sensitive data for digital privacy

Manage and store data in a database

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Process of checking different types of data for accuracy to avoid errors or inconsistencies

Graphical representation of data

Supports common databases such as MySQL and Oracle

Automatically scan the network for devices and take pre-defined actions upon discovery

Cumulative backup of all changes made since the last full backup

Plan and implement business continuity measures in case of unforeseen events

Store and organize documents in a centralized system

Assemble applications and processes by dragging over and arranging pre-built components

Compare new data with existing records to detect duplicate entries

Receive and/or send email notifications for urgent updates, requests, or other information

Automatically send mass notifications or alerts for any emergency or crisis

Convert data into a code for security

A chronological record of actions or occurrences within a network, software, or process

Create, save, and store files

Move files across different systems or networks

Search for specific words or phrases within a document or database

Compliant with HIPAA, which sets standards for sensitive patient data protection

Copy only the new data that has been changed or created since the previous backup

Accountability over info/data that ensures appropriate behavior in the valuation, creation, storage, use, archiving & deletion of info.

Verify, organize, manage & store enterprise data assets in a centralized repository

Collect and maintain structured information that describes data or content

Observe and track the demand, usage, progress or quality of a system, product, or user

Allows businesses to monitor and secure applications and workloads across multiple public clouds

Support multiple operating system

Allows users to manage data from a number of sources

Monitor and analyze the performance and status of a server or system/application

Monitoring and measurement of relevant metrics to assess the performance of IT resources

Create, manage, and track policies and procedures within an organization

Arrange tasks based on the level of priority or urgency

Protects systems from ransomware attacks and mitigates attack risks

Receive data and information in real time

Active monitoring of systems, applications, or networks

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Access work applications remotely, for when working away from the office and/or traveling

Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Process of planning, scheduling and executing the optimal and effective use of human capital across projects

Initiate collection and analysis of known risks

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Develop potential scenarios to identify risks and opportunities

Set a time to generate routine reports automatically

Search and filter data across systems to locate required information by entering keywords or certain criteria

Securely stores data to prevent data loss or breaches

Online portal through which end users can access the system, manage tasks, or obtain information

Continuously scan servers on a designated network to monitor health and search for any irregularities or failures

Set and monitor service level agreements to ensure timely response and resolution

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Track the status over time for a request, process, asset, or transaction

Track and manage the scheduling of tasks

Set up connections to third-party platforms to improve business processes

Extra layer of security that requires not only a password and username but also something specific to that user

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Pinpoint and mitigate risk from third-party vendors and suppliers.

Track revisions and updates made to files and navigate between different versions

Interact with data visualization elements, such as charts and graphs, to drill down into data

Copying of data on a virtual machine (VM) in a VMware environment to prevent data loss

Detect (and block) vulnerabilities and threats in your applications based on vulnerability information

Web Access/Restoration

Create, design and manage workflows for repetitive tasks

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We can help you find the software with the features you need.

Features

4.6 (28)

4.6

Based on 28 reviews

## Pricing

Value for money

4.9 (27)

### Starting price

Contact vendor  
for pricing

Free trial  
available

Value for money

4.9 (27)

4.9

Based on 27 reviews

## Integrations

[

Trello](https://www.capterra.com/p/211559/Trello/)[

Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[

Asana](https://www.capterra.com/p/184581/Asana-PM/)[

Docusign](https://www.capterra.com/p/121506/Docusign/)[

GitHub](https://www.capterra.com/p/129067/GitHub/)[

monday.com](https://www.capterra.com/p/147657/monday-com/)[

ClickUp](https://www.capterra.com/p/158833/ClickUp/)[

Confluence](https://www.capterra.com/p/136446/Confluence/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (26)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (26)

4.9

Based on 26 reviews

## User reviews

Overall rating

4.9

Based on 28 reviews

Filter by rating

5(24)

4(4)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

YS

Yash S.

Software Developer Engineer

Information Technology and Services

### "Best backup service provider"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

December 3, 2023

It is good tool as compared to other tool.

Pros

HYCU Protégé Data Protection as a Service helped me a lot by providing incremental backup feature. With the help of this tool we can maintain our various cloud services easily .It is very easy to use and its interface is very easy to understand.

Cons

As of now there is no cons as compared to other tool

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AS

Amisha S.

Freelance

Financial Services

### "HYCU - Best backup manager tool "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 1, 2023

Integration is quite well with this product. I just take a weekly review of our daily backups and I can live stress free.

Pros

It is very easy to install and perform backup of our local machines. Very easy to manage and price is quite good. No bugs found till now. Also helpful for virtual machine backups as well.

Cons

Not much I can get to complain for this product. AS it is a complete package.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AP

Ajay P.

Software Developer

Information Technology and Services

### "My experience with HYCU Protégé Data Protection as a Service"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 1, 2023

It is a nice to work with this tool. It is very easy to use.

Pros

I like this software very much because it helped me a lot while managing multiple cloud services also it is very easy to take backup with the help of this.

Cons

They should work on its response time. It becomes slow sometimes.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RE

Richard E.

Director

Information Technology and Services

### "Fantastic Protection for Your Nutanix Enviroment(s) and Cluster(s)"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 9, 2023

We needed a solution for backing up our Nutanix Cloud as a Service Offering it fit perfectly.

Pros

The only choice to protect Nutanix! HYCU's support team are second to none and make implementation and support a breeze :-)

Cons

The only issues we have had are when updating and updating alongside Nutanix platform updates; it can take time to get it fully working again after Nutanix updates.

Alternatives considered

[Commvault Cloud](https://www.capterra.com/p/196129/Commvault-Cloud/)

Reasons for choosing HYCU R-Cloud

A much better offering and really felt like it was designed with and for Nutanix.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DO

Dan O.

Systems Administrator

Construction

### "HYCU Works Great and Requires Very Little Maintenance"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 1, 2023

We back up many virtual machines and are easily able to send backups to our local data infrastructure as well as copies out to the cloud for off-site backups. We have many different policies set with different backup frequencies and retention levels. It has been a great asset to our server infrastructure.

Pros

The thing I like the most about this product is the ease of use and dependability it provides.

Cons

The only thing I have felt it is missing is SAML SSO authentication.

Switched from

[Unitrends Backup](https://www.capterra.com/p/149362/Unitrends-Enterprise-Backup/)

Unitrends was clunky and not easy to use or maintain.

Reasons for choosing HYCU R-Cloud

Price and look and feel of the console.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Revlon Oliver D.

Technical Consultant

Information Technology and Services

### "The simplest and easiest backup software solution available"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 21, 2022

Pros

It's simplicity to install, configure, run and start operations on day 1. You don't need to be trained and basic understanding of back-ups works. It's patented solutions with agentless back-ups for Virtual machines and for physical environments makes it sustainable. It supports most known backup storage solutions.

Cons

support for Hyper-V which again isn't a concern as I don't use this hypervisor

Switched from

[Veritas NetBackup SaaS Protection](https://www.capterra.com/p/205694/HubStor/)

Quite old in terms of technology and isn't catering to the next gen applications.

Alternatives considered

[Commvault Cloud](https://www.capterra.com/p/196129/Commvault-Cloud/)

[Veeam Data Platform](https://www.capterra.com/p/154905/Veeam-Availability-Suite/)

Reasons for choosing HYCU R-Cloud

HYCU is the simplest and easiest backup product to work with. Also it's wide range of application/HCI support made it easier. Moreover the pricing is well within budgets.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 2, 2023

Revlon Oliver, thank you for your kind words! We appreciate you taking the time to write this great review, it means a lot! P.S. If you ever need help, please don't hesitate to reach out to our CS team (customer.success@hycu.com).

NM

Neal M.

Network Admin

Government Administration

### "HYCU Meets and Exceeds Our Expectations"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 20, 2022

Pros

Easy to deploy, easy to configure, easy to keep upgraded. Nice dashboard for daily checks. Excellent detail in the jobs report for troubleshooting. Support is excellent.

Cons

Upgrades can lag behind Nutanix so that I have to wait for HYCU to sign off before I can upgrade Nutanix Files for example. Not a showstopper, just a minor annoyance at times.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 2, 2023

Neal, thank you for your positive feedback! We're happy to see you enjoy HYCU's simplicity, and ease of use! P.S. If you ever need help, please don't hesitate to contact our CS team (customer.success@hycu.com).

JC

Jonathan C.

Infrastructure Supervisor Engineer

Insurance

### "Simple, Easy and Effective"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 13, 2022

Pros

We currently use Protege for our O365 backups. The software was simple to set up and has a great interface to work with. It gave my team the ability to recover emails/documents faster when mistakes are made for a fraction of the cost of other industry-leading solutions.

Cons

We have no complaints about the Software.

Alternatives considered

[Druva](https://www.capterra.com/p/130078/inSync/)

[Veeam Data Cloud for Microsoft 365](https://www.capterra.com/p/228906/Veeam-Backup-for-Microsoft-Office-365/)

Reasons for choosing HYCU R-Cloud

The software gave us a better administrator experience than Veeam and Druva. It also allowed us to backup MS Teams channels and private chats in a legible way.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 2, 2023

Jonathan, thank you for your kind words! We're happy to see you are enjoying HYCU Protégé simplicity and that it has been helpful for your business. P.S. If you ever need help, please don't hesitate to reach out to our CS team (customer.success@hycu.com).

JJ

Jas J.

Infrastructure Engineer

Hospital & Health Care

### "Hycu Backup and Recovry"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 13, 2022

We have had a very good experience with product implementation and design from HYCU, and have extended our clusters with WORM and Azure with significant support from HYCU.

Pros

The feature is simple to use and manage, the updates are straightforward with minimum downtime, and is integrated very well with Nutanix AHV. The support is of a very high standard from the documentation with Nutanix, and also the product knowledge of the support staff, of not HYCU but all of the applications backed up.

Cons

We have asked for a few more features on the Validity testing, and forever incremental backups.

Alternatives considered

[Veeam Data Platform](https://www.capterra.com/p/154905/Veeam-Availability-Suite/)

Reasons for choosing HYCU R-Cloud

HYCU integrates very smartly with Nutanix, and in this case proved a perfect fit to our requirements.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 2, 2023

Jas, thank you for your feedback! It's great to see our solution has been helpful for your business and that it has simplified your day-to-day activities. P.S. If you ever need help, please don't hesitate to reach out to our CS team (customer.success@hycu.com).

CD

Craig D.

IT Technician

Logistics and Supply Chain

### "Hycu - A cost effective feature rich backup solution."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 13, 2022

Overall, we have had a great experience deploying and using HYCU. The Sales and Support team were always in communication. Our account manager has been great, following via email and Teams call with how the project was going and if we needed support on anything. The trial was a very big thing for us as it allowed us to get a feel for the product before making the decision to purchase. Great experience overall!

Pros

Ease of deployment and policy management. Software was deployed and backing up in a short time. Policy creation and reporting of compliance of each policy is a great feature. Performance is also excellent, and many options for different types of targets. Cost is very competitive compared to some of the other solutions out there (Especially the main player in the DR space).

Cons

For our use case, there wasn't much to dislike. It ticked all the boxes for our purpose.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 2, 2023

Thank you for your kind words, Craig! We're happy to see you are enjoying HYCU's simplicity and that it has been helpful for your business. P.S. If you ever need help, please don't hesitate to reach out to our CS team (customer.success@hycu.com).

[View all Reviews](https://www.capterra.com/p/246504/HYCU-Protg/reviews/)

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