# Best 8x8 Contact Center Alternatives 2026 | Capterra

> Looking for alternatives to 8x8 Contact Center? Find out how 8x8 Contact Center stacks up against its competitors with real user reviews, pricing information, and what features they offer.

Source: https://www.capterra.com/p/246510/ContactNow/alternatives

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# Alternatives to 8x8 Contact Center

[4.3 (47)](https://www.capterra.com/p/246510/ContactNow/reviews/)

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## Top 8x8 Contact Center Alternatives

8x8 Contact Center

* * *

Starting from:

Not provided by vendor

Pricing Model:

Per User

* * *

Overall Rating:

[4.3 (47)](https://www.capterra.com/p/246510/ContactNow/reviews/)

Ease of Use

4.4

Customer Service

4.0

Features

4.2

Value for Money

4.2

* * *

Starting from:

$350/Per Year

Pricing Model:

Flat Rate

* * *

Overall Rating:

[4.4 (465)](https://www.capterra.com/p/158704/3CX/reviews/)

Ease of Use

4.4

Customer Service

4.1

Features

4.4

Value for Money

4.3

* * *

Starting from:

$15/Per Month

Pricing Model:

Per User

* * *

Overall Rating:

[4.7 (1753)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Ease of Use

4.6

Customer Service

4.7

Features

4.6

Value for Money

4.6

* * *

Starting from:

$27/Per Month

Pricing Model:

Per User

* * *

Overall Rating:

[4.2 (562)](https://www.capterra.com/p/190976/Dialpad-Sell/reviews/)

Ease of Use

4.3

Customer Service

4.0

Features

4.2

Value for Money

4.1

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All 8x8 Contact Center Alternatives

At a Glance

Top Alternatives for 8x8 Contact Center

-   [3CX](#product_7ddca081-005f-4d77-9a8c-a6d200b28511)
-   [LiveAgent](#product_79dc58b6-851f-4ee1-9b1d-a6d200b4f35c)
-   [Dialpad](#product_0a089617-138f-447f-bf03-a6d200b38209)
-   [Ringover](#product_d2338446-8890-45e8-9984-a82d00b7fc45)
-   [Sobot](#product_696e51ba-b839-43b2-b6ee-34961c10bd19)

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by Ringover

[4.7 (855)](https://www.capterra.com/p/169627/RingOver/reviews/)

Transform your customer experience with a simple communication solution that works effortlessly with your leading business tools. [Learn more about Ringover](https://www.capterra.com/p/169627/RingOver/)

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## [Sobot](https://www.capterra.com/p/10025756/Sobot/)

by Sobot Technologies

[4.9 (91)](https://www.capterra.com/p/10025756/Sobot/reviews/)

Sobot offers a versatile platform that includes chatbot, live chat, voice support, ticketing systems, and the WhatsApp Business API. [Learn more about Sobot](https://www.capterra.com/p/10025756/Sobot/)

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## [Amazon Connect](https://www.capterra.com/p/234575/Amazon-Connect/)

by Amazon Web Services

[4.5 (91)](https://www.capterra.com/p/234575/Amazon-Connect/reviews/)

Cloud-based contact center solution that helps businesses streamline customer service processes across multiple channels. [Learn more about Amazon Connect](https://www.capterra.com/p/234575/Amazon-Connect/)

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## [HoduCC](https://www.capterra.com/p/156136/HODUCC/)

by HoduSoft

[4.6 (93)](https://www.capterra.com/p/156136/HODUCC/reviews/)

Predictive Dialer Software for inbound and outbound calls management. Key Features: Predictive Dialer, Auto Dialer, ACD, & many more. [Learn more about HoduCC](https://www.capterra.com/p/156136/HODUCC/)

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## [CXone Mpower](https://www.capterra.com/p/134775/inContact-Call-Center-Software/)

by NiCE

[4.2 (581)](https://www.capterra.com/p/134775/inContact-Call-Center-Software/reviews/)

Cloud contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX. [Learn more about CXone Mpower](https://www.capterra.com/p/134775/inContact-Call-Center-Software/)

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## [Genesys Cloud CX](https://www.capterra.com/p/179417/Genesys-Cloud/)

by Genesys

[4.3 (262)](https://www.capterra.com/p/179417/Genesys-Cloud/reviews/)

Genesys Cloud makes customer relationships simple. We connect phone, email, and chat through one tool for better customer engagement. [Learn more about Genesys Cloud CX](https://www.capterra.com/p/179417/Genesys-Cloud/)

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## [CallHippo](https://www.capterra.com/p/159578/CallHippo/)

by CallHippo

[4.4 (675)](https://www.capterra.com/p/159578/CallHippo/reviews/)

Cloud-based virtual phone system helps businesses of all sizes streamline communication, unify customer conversations, and more. [Learn more about CallHippo](https://www.capterra.com/p/159578/CallHippo/)

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## [XCALLY](https://www.capterra.com/p/136894/XCALLY/)

by XCALLY

[4.8 (130)](https://www.capterra.com/p/136894/XCALLY/reviews/)

Customer Care Suite integrated with Asterisk Open Source PBX. Multi channel solution for Inbound, Outbound and Blended Contact Centers. [Learn more about XCALLY](https://www.capterra.com/p/136894/XCALLY/)

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## [uContact](https://www.capterra.com/p/115213/uContact/)

by Net2Phone

[4.5 (81)](https://www.capterra.com/p/115213/uContact/reviews/)

All-in-On Contact Center Solution / Multichannel / Dialers: Predictive, Progressive, Power, Preview - IVR - SMS - Web Chat [Learn more about uContact](https://www.capterra.com/p/115213/uContact/)

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## [Five9](https://www.capterra.com/p/132405/Five9/)

by Five9

[4.2 (481)](https://www.capterra.com/p/132405/Five9/reviews/)

Cloud Contact Center with Practical AI- Inbound, Outbound, ACD, IVR, Predictive Dialer, Chat, Call Recording, and CRM Integrations. [Learn more about Five9](https://www.capterra.com/p/132405/Five9/)

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## [Convoso](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/)

by Convoso

[4.5 (386)](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/reviews/)

Get more calls answered with Convoso Ignite™ for 20+ seat teams—AI-powered dialing with real-time DID scoring. Book a demo today. [Learn more about Convoso](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/)

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## [RingCX](https://www.capterra.com/p/242186/RingCentral-Contact-Center/)

by RingCentral

[4.2 (253)](https://www.capterra.com/p/242186/RingCentral-Contact-Center/reviews/)

RingCX is an AI-driven contact center solution with rich omnichannel support, including voice, video, SMS, email, chat, and 20+ digital [Learn more about RingCX](https://www.capterra.com/p/242186/RingCentral-Contact-Center/)

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Software Found In

-   [Contact Center Software](https://www.capterra.com/contact-center-software/)
-   [Auto Dialer Software](https://www.capterra.com/auto-dialer-software/)
-   [Telephony Software](https://www.capterra.com/telephony-software/)
-   [Call Center Software](https://www.capterra.com/call-center-software/)
-   [Call Center Workforce Management Software](https://www.capterra.com/call-center-workforce-management-software/)
-   [Business Phone Systems Software](https://www.capterra.com/business-phone-systems-software/)
-   [Predictive Dialer Software](https://www.capterra.com/predictive-dialer-software/)
-   [Telemarketing Software](https://www.capterra.com/telemarketing-software/)
-   [VoIP Software](https://www.capterra.com/voip-software/)
-   [Unified Communications Software](https://www.capterra.com/unified-communications-software/)
-   [Customer Communications Management Software](https://www.capterra.com/customer-communications-management-software/)