--- title: "eFACiLiTY Tenant Billing System Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about eFACiLiTY Tenant Billing System Software - reviews, pricing plans, popular comparisons to other Property Management products and more." source_url: "https://www.capterra.com/p/246541/eFACiLiTY-TenantUtilities-Billing-Software/" page_type: "product" language: "en" --- # eFACiLiTY Tenant Billing System Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) eFACiLiTY Tenant Billing System ## What is eFACiLiTY Tenant Billing System? eFACiLiTY® Tenant Billing System simplifies property management by automating utility, rent, and service billing for malls, airports, business parks, and residential complexes. The system integrates with BAS/BMS, smart meters, and IoT devices to capture real-time consumption data, ensuring 100% accurate and transparent billing. Property managers can easily configure tenant move-ins/outs, subscription services, rate cards, concessions, escalations, and ad hoc service charges. Automated invoices are instantly generated, emailed, and seamlessly integrated with ERP and finance systems, helping accelerate collections, minimize errors, and reduce disputes. With complete flexibility and scalability, the solution improves cash flow while saving valuable administrative time. ## What is eFACiLiTY Tenant Billing System used for? [Property Management](https://www.capterra.com/rental-property-management-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $1200 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for eFACiLiTY Tenant Billing System?[Manage this product listing](https://www.g2.com/products/efacility-tenant-billing-system/claim_requests/new?auto=true) ## eFACiLiTY Tenant Billing System Overview Updated September 2026 AI summary eFACiLiTY Tenant Billing System is a property management solution for small businesses that need to handle tenant billing, accounting, maintenance management, and reservations. It supports utility billing, transaction history, reminders, and a tenant portal for self-service. Available on web, cloud, and mobile platforms, it also offers integration with building management systems and customizable reporting. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### eFACiLiTY Tenant Billing System 0.0 VS. [4.5 (2,234)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/) Starting Price $1200 Per User, Per Month Starting Price $62 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.3 (2,230) Value For Money 0.0 (0) Value For Money 4.4 (1,767) Customer Service 0.0 (0) Customer Service 4.4 (2,100) ## eFACiLiTY Tenant Billing System alternatives [4.6 (444)](https://www.capterra.com/p/20372/Entrata/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.5 (1,311)](https://www.capterra.com/p/131924/Lodgify/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.5 (89)](https://www.capterra.com/p/89552/Streamline/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars Highest Rated [RentalReady](https://www.capterra.com/p/216583/RentalReady/) [4.9 (122)](https://www.capterra.com/p/216583/RentalReady/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/216583/RentalReady/) ## FAQs about eFACiLiTY Tenant Billing System Overview ### What company size and specific industries is eFACiLiTY Tenant Billing System built for? eFACiLiTY Tenant Billing System is designed for organizations of all sizes that manage tenant billing in multi-tenant environments, including airports, business and IT parks, commercial complexes, government organizations, residential complexes, manufacturing facilities, healthcare providers, corporate houses, educational institutions, and hospitality businesses. Features and Usability ### What are the key features of eFACiLiTY Tenant Billing System? eFACiLiTY Tenant Billing System includes invoice management, utility billing, and accounting for tenant charges and payments. It also offers lease tracking, tenant tracking, transaction history, and a tenant portal, plus alerts/notifications, reminders, customizable reports, maintenance management, inventory management, and reservations management. Pricing ### How much does it cost and what fees or limitations are included? eFACiLiTY Tenant Billing System starts at $1200 per month per user for the Basic plan, and a free trial is available. The plan includes automated invoice generation, customizable billing cycles, BAS/BMS and Smart Meter integration, multi-tenant support, reporting, and tenant self-service portal features. Integrations ### Which third-party tools and platforms does eFACiLiTY Tenant Billing System integrate with? eFACiLiTY Tenant Billing System integrates with BMS. Getting Started and Support ### What training and onboarding options does eFACiLiTY Tenant Billing System offer? eFACiLiTY Tenant Billing System provides in-person training, live online sessions, webinars, documentation, and videos. In-person and live online formats support guided instruction, webinars cover structured presentations, documentation offers written reference material, and videos provide self-paced learning materials for teams getting started. Getting Started and Support ### What customer support options does eFACiTY Tenant Billing System offer? eFACiTY Tenant Billing System provides Email/Help Desk, FAQ/Forum, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback on support experience is available here, so user sentiment about response times, helpfulness, or common frustrations cannot be summarized from the provided data. ## Features AI summary Based on 4,750 Property Management reviews Capterra reviewers highlight these as the features buyers care about most when choosing property management software: - **Rent Tracking** (**64%** of reviewers rated this feature as critical) - **Reservations Management** (**63%**) - **Online Payments** (**58%**) eFACiLiTY Tenant Billing System supports **Reservations Management**. However, it does not include **Rent Tracking** or **Online Payments**. Instead, it offers **Accounting** (**54%**), which still covers an important area for property operations. This can help businesses keep financial records organized and manage billing-related data, while **Reservations Management** gives teams a way to handle booking activity more efficiently. Accounting Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Customizable Reports Alter the layout and content of reports For Residential Specialized for organizations who focus on residential projects Lease Tracking Monitor the process of lease agreements Maintenance Management Manage, maintain and track the performance of assets and equipment eFACiLiTY Tenant Billing System 11 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Customizable Reports: Alter the layout and content of reports - For Residential: Specialized for organizations who focus on residential projects - Lease Tracking: Monitor the process of lease agreements - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Tenant Portal: Dedicated portal for tenants to submit their queries or maintenance requests, pay rent & interact with staff - Tenant Tracking: Handle activities like room booking, rent processing, lease agreement management, and client communication - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Utility Billing: Measure, collect and manage the billing for utility usage including water, electricity, gas, sewage and more --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial [View pricing plan details](https://www.capterra.com/p/246541/eFACiLiTY-TenantUtilities-Billing-Software/pricing/) Basic $1,200 Per User,Per Month It includes: - Automated Invoice Generation - Multi-Tenant Support - Utility & Service Charge Allocation - Integration with BAS/BMS Systems - Smart Meter Integration - Customizable Billing Cycles - Reporting & Analytics - Tenant Self-Service Portal ## Integrations [ BMS](https://www.capterra.com/p/157149/BMS/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.