--- title: "Heimdal Endpoint Detection and Response (EDR) Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Heimdal Endpoint Detection and Response (EDR) Software - reviews, pricing plans, popular comparisons to other Endpoint Detection and Response products and more." source_url: "https://www.capterra.com/p/246629/Endpoint-Detection-and-Response-EDR-Software/" page_type: "product" language: "en" --- # Heimdal Endpoint Detection and Response (EDR) Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Heimdal Endpoint Detection and Response (EDR) ## What is Heimdal Endpoint Detection and Response (EDR)? A seamless EDR solution that consists of six top-of-the-line products working in unison to hunt, prevent, and remediate any cybersecurity incidents that might come your way. The products in question are Heimdal DNS security, Patch & Asset Management, Ransomware Encryption Protection, Next-Gen Antivirus, Privileged Access Management, and Application Control. The suite can be further enhanced with any available Heimdal module, up to 12 unified solutions. ## What is Heimdal Endpoint Detection and Response (EDR) used for? [Endpoint Protection](https://www.capterra.com/endpoint-protection-software/)[Endpoint Detection and Response](https://www.capterra.com/endpoint-detection-and-response-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Heimdal Endpoint Detection and Response (EDR) Overview Updated August 2026 AI summary Heimdal Endpoint Detection and Response (EDR) equips organizations of all sizes with tools for identifying, analyzing, and responding to endpoint threats across diverse operating systems. Combining anomaly and malware detection, behavioral analytics, and continuous monitoring, it supports proactive security management. Features like remediation management and whitelisting/blacklisting are available through cloud-based and on-premises deployment options. ## Heimdal Endpoint Detection and Response (EDR) alternatives Highest Rated [4.9 (493)](https://www.capterra.com/p/181954/Iru/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.6 (1,865)](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/reviews/) Starting price $104.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.2 (253)](https://www.capterra.com/p/13803/N-central/reviews/) Starting price $1.75 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [ESET Endpoint Security](https://www.capterra.com/p/151915/ESET-Endpoint-Security/) [4.7 (1,171)](https://www.capterra.com/p/151915/ESET-Endpoint-Security/reviews/) Starting price $396.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/151915/ESET-Endpoint-Security/) ## FAQs about Heimdal Endpoint Detection and Response (EDR) Overview ### What company size and specific industries is Heimdal Endpoint Detection and Response (EDR) built for? Heimdal Endpoint Detection and Response (EDR) is designed for resellers, MSSPs, and organizations of any size that need endpoint protection and integration with a unified XDR platform. The vendor description does not name specific industries, so it appears suited to security-focused service providers and general business use. Features and Usability ### What are the key features of Heimdal Endpoint Detection and Response (EDR)? Heimdal Endpoint Detection and Response (EDR) includes endpoint management, device management, and remote monitoring and management, plus real-time monitoring, alerts/notifications, and threat response. It also offers anomaly/malware detection, behavioral analytics, vulnerability scanning, patch management, policy management, compliance management, and security auditing. Getting Started and Support ### What training and onboarding options does Heimdal Endpoint Detection and Response (EDR) offer? Heimdal Endpoint Detection and Response (EDR) provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos offer self-paced reference material for setup, feature review, and ongoing learning. Getting Started and Support ### What customer support options does Heimdal Endpoint Detection and Response (EDR) offer? Heimdal Endpoint Detection and Response (EDR) provides email/help desk, FAQ/forum, knowledge base, and phone support. No reviewer feedback is available here to describe response times, helpfulness, or common support issues, so the support experience cannot be characterized beyond these listed channels. ## Features AI summary Based on 553 Endpoint Detection and Response reviews Capterra data shows that buyers of Endpoint Detection and Response rank the following features as their top priorities: - **Anomaly/Malware Detection** (**65%** of reviewers rated this feature as critical) - **Continuous Monitoring** (**50%**) - **Endpoint Management** (**48%**) Heimdal Endpoint Detection and Response (EDR) supports all three of the features reviewers rate most highly: **Anomaly/Malware Detection**, **Continuous Monitoring**, and **Endpoint Management**. Together, these capabilities help businesses detect threats early, maintain visibility across devices, and manage endpoints more effectively, allowing teams to improve security response and reduce risk across their environment. Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Escalation System alerts about the need to escalate an issue or request Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Anomaly/Malware Detection Automatically identify and flag unusual behaviors and malicious software Heimdal Endpoint Detection and Response (EDR) 37 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Anomaly/Malware Detection: Automatically identify and flag unusual behaviors and malicious software - API: Application programming interface that allows for integration with other systems/databases - Application Security: Identify and respond to security threats to developed applications - Behavioral Analytics: Track and analyse user behavior within a system or network - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Continuous Monitoring: Conduct tracking and assessment of application and device behavior without breaks or interruptions - Customizable Reports: Alter the layout and content of reports - Data Visualization: Graphical representation of data - Device Management: Maintenance and upkeep of physical and/or virtual devices - Encryption: Convert data into a code for security - Endpoint Management: Track status, assign actions, and control access to systems for devices within the organization - Event Analysis: Investigate security threats and validate malicious activity - Event Logs: A chronological record of actions or occurrences within a network, software, or process - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Incident Management: Manage and track all disruptions and incidents - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Patch Management: Install software updates and bug fixes remotely - Policy Management: Create, manage, and track policies and procedures within an organization - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Remediation Management: Identify and orchestrate execution of actions needed to restore systems to optimal conditions - Remote Monitoring & Management: Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Risk Analysis: Analyze potential risks across the organization - Secure Login: At least a username and password is required to access the system - Security Auditing: Systematic evaluation of the security of a company's overall security system and situation - Threat Response: Identifying, analyzing, and mitigating security issues and taking appropriate action to protect systems and data from potential harm - Two-Factor Authentication: Extra layer of security that requires not only a password and username but also something specific to that user - Vulnerability Scanning: Discover patch statuses and vulnerabilities - Web Traffic Reporting: Collect and analyze traffic data about website visitors - Whitelisting/Blacklisting: Control system access and/or deliverability for applications and email addresses --- ## Pricing ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.