--- title: "Heimdal Endpoint Detection and Response (EDR) Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Heimdal Endpoint Detection and Response (EDR) Software - reviews, pricing plans, popular comparisons to other Endpoint Detection and Response products and more." source_url: "https://www.capterra.com/p/246629/Endpoint-Detection-and-Response-EDR-Software/" page_type: "product" language: "en" --- # Heimdal Endpoint Detection and Response (EDR) Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Heimdal Endpoint Detection and Response (EDR) ## What is Heimdal Endpoint Detection and Response (EDR)? A seamless EDR solution that consists of six top-of-the-line products working in unison to hunt, prevent, and remediate any cybersecurity incidents that might come your way. The products in question are Heimdal DNS security, Patch & Asset Management, Ransomware Encryption Protection, Next-Gen Antivirus, Privileged Access Management, and Application Control. The suite can be further enhanced with any available Heimdal module, up to 12 unified solutions. ## What is Heimdal Endpoint Detection and Response (EDR) used for? [Endpoint Protection](https://www.capterra.com/endpoint-protection-software/)[Endpoint Detection and Response](https://www.capterra.com/endpoint-detection-and-response-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Heimdal Endpoint Detection and Response (EDR)?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://heimdalsecurity.com&name=Heimdal Endpoint Detection and Response \(EDR\)) ## Heimdal Endpoint Detection and Response (EDR) Overview Updated August 2026 AI summary Heimdal Endpoint Detection and Response (EDR) equips businesses of all sizes with tools for anomaly and malware detection, continuous monitoring, and endpoint management across Windows, Mac, and Linux environments. It features behavioral analytics, event analysis, remediation management, and supports whitelisting/blacklisting, enabling organizations to detect threats, oversee endpoints, and respond efficiently through cloud-based or on-premise deployments. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Heimdal Endpoint Detection and Response (EDR) 0.0 VS. [4.5 (37)](https://www.capterra.com/p/209028/Jamf-Protect/reviews/) Starting Price Contact vendor Starting Price $5 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.1 (1,832) Value For Money 0.0 (0) Value For Money 4.4 (1,679) Customer Service 0.0 (0) Customer Service 4.5 (1,674) ## Heimdal Endpoint Detection and Response (EDR) alternatives [ManageEngine Endpoint Central](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/) [4.6 (1,833)](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/reviews/) Starting price $104.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/) [ESET Endpoint Security](https://www.capterra.com/p/151915/ESET-Endpoint-Security/) [4.7 (1,170)](https://www.capterra.com/p/151915/ESET-Endpoint-Security/reviews/) Starting price $396.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/151915/ESET-Endpoint-Security/) Highest Rated [AccessPatrol by CurrentWare](https://www.capterra.com/p/251580/AccessPatrol/) [4.9 (127)](https://www.capterra.com/p/251580/AccessPatrol/reviews/) Starting price $6.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/251580/AccessPatrol/) [SentinelOne](https://www.capterra.com/p/152564/Endpoint-Protection-Platform/) [4.8 (116)](https://www.capterra.com/p/152564/Endpoint-Protection-Platform/reviews/) Starting price $179.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/152564/Endpoint-Protection-Platform/) ## FAQs about Heimdal Endpoint Detection and Response (EDR) Overview ### What company size and specific industries is Heimdal Endpoint Detection and Response (EDR) built for? Heimdal Endpoint Detection and Response (EDR) is designed for resellers, MSSPs, and organizations of any size that need endpoint protection and integration with broader security operations. It is not tied to a specific industry, making it suitable for businesses and service providers across sectors. Features and Usability ### What are the key features of Heimdal Endpoint Detection and Response (EDR)? Heimdal Endpoint Detection and Response (EDR) offers endpoint management, remote monitoring and management, and continuous monitoring for device oversight. It also includes anomaly and malware detection, behavioral analytics, vulnerability scanning, and threat response, plus alerts and notifications, incident management, patch management, policy management, reporting, and access controls. Getting Started and Support ### What training and onboarding options does Heimdal Endpoint Detection and Response (EDR) offer? Heimdal Endpoint Detection and Response (EDR) provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos offer self-paced reference materials for setup, feature review, and ongoing learning. Getting Started and Support ### What customer support options does Heimdal Endpoint Detection and Response (EDR) offer? Heimdal Endpoint Detection and Response (EDR) provides email/help desk, FAQ/forum, knowledge base, and phone support. No reviewer feedback about support experience is available in the catalog data, so support quality, response times, and common frustrations cannot be assessed here. ## Features AI summary Based on 540 Endpoint Detection and Response reviews Capterra data shows that buyers of Endpoint Detection and Response rank the following features as their top priorities: - **Anomaly/Malware Detection** (**65%** of reviewers rated this feature as critical) - **Continuous Monitoring** (**51%**) - **Endpoint Management** (**49%**) Heimdal Endpoint Detection and Response (EDR) supports all three of the features reviewers rate most highly: **Anomaly/Malware Detection**, **Continuous Monitoring**, and **Endpoint Management**. Together, these capabilities help businesses detect threats early, maintain visibility across devices, and control endpoint security operations more effectively, allowing teams to respond faster and reduce security risks. Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Escalation System alerts about the need to escalate an issue or request Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Anomaly/Malware Detection Automatically identify and flag unusual behaviors and malicious software Heimdal Endpoint Detection and Response (EDR) 37 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems System alerts about the need to escalate an issue or request Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Automatically identify and flag unusual behaviors and malicious software Application programming interface that allows for integration with other systems/databases Identify and respond to security threats to developed applications Track and analyse user behavior within a system or network Track and manage adherence to policies for any service, product, process, or supplier Conduct tracking and assessment of application and device behavior without breaks or interruptions Alter the layout and content of reports Graphical representation of data Maintenance and upkeep of physical and/or virtual devices Convert data into a code for security Track status, assign actions, and control access to systems for devices within the organization Investigate security threats and validate malicious activity A chronological record of actions or occurrences within a network, software, or process Compliant with HIPAA, which sets standards for sensitive patient data protection Manage and track all disruptions and incidents Observe and track the demand, usage, progress or quality of a system, product, or user Install software updates and bug fixes remotely Create, manage, and track policies and procedures within an organization Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Identify and orchestrate execution of actions needed to restore systems to optimal conditions Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications View and track pertinent metrics to find patterns and gain insights from data Analyze potential risks across the organization At least a username and password is required to access the system Systematic evaluation of the security of a company's overall security system and situation Identifying, analyzing, and mitigating security issues and taking appropriate action to protect systems and data from potential harm Extra layer of security that requires not only a password and username but also something specific to that user Discover patch statuses and vulnerabilities Collect and analyze traffic data about website visitors Control system access and/or deliverability for applications and email addresses ## Pricing ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.