# Flyte Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Flyte the right Note-Taking solution for you? Explore 11 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/246640/Flyte/reviews --- Flyte 4.8 (11) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Flyte Ease of use 5.0 Customer Service 5.0 ## Showing most helpful reviews Showing 1-11 of 11 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Mohamed T. Sales Development Representative Computer Software Used the software for: 6-12 months ### "What a life-saver and time-saver!" March 24, 2022 5.0 Flyte is fantastic. It has saved me so much time when it comes to going from back-to-back meetings. Focusing meeting time on jotting down notes while listening intently to a client is difficult - Flyte has let me just click a button and not have to worry about that anymore. I'm capturing key insights, driving more deals through, and increasing engagement on calls. I've also found that it helps with coaching myself up or my teammates based on common points of contention we find in meetings. The ability to filter by "topics" is super helpful. Thank you, Flyte! Pros The Key Insights and feature and the ability to filter between long/shorter summary versions of meetings. I also really enjoy the ability to see metrics like "interruptions", subjects that were covered, and the customer service! The Flyte team has taken my suggestions and implemented them into the product roadmap. Cons Nothing I can think of - Flyte's customer service is so good that any issues are addressed in short order Reason for choosing Flyte I didn't consider alternatives. Once I met the team and heard about the product and their development roadmap, I was sold. Review Source VR Verified Reviewer Vice President of Marketing Health, Wellness and Fitness Used the software for: 6-12 months ### "Conversational CRM for winning sales teams" March 10, 2023 5.0 It's been very easy to work with the Flyte team. They are very responsive and accommodating. The product is evolving at a fast pace. Pros The ability to track key terms and tag them for easier reference in the transcription. Also the ability to sync the transcripts back to contacts and deals in HubSpot. Cons I don't dislike anything about the product. Review Source AG Andreas G. Account Development Representative Hospital & Health Care Used the software for: Less than 6 months ### "Flyte is a great concept, but not quite there" March 7, 2023 4.0 Overall, it's been great because I can't say enough good things about the customer service team - always very friendly, knowledgable, and available to help. They made the process the best, while the product slightly lacked in a few areas. Pros The price is reasonable, it does most things well, and is simple and easy to use. Enough analytics are offered, and the notes generated are fairly comprehensive. Cons However, it misses the mark a little in the notetaking - I noticed it had missed a few points here and there that I would've included in the summary. The biggest weakness in transcription is for people who have an accent and don't speak English natively. I noticed the AI struggled to accurately transcript some thicker foreign accents. Review Source Yu Qian A. Cofounder E-Learning Used the software for: Less than 6 months ### "Call Insights helped me understand customer pain points better" March 21, 2022 5.0 It’s a great platform for sales people or a startup founder who has back-to-back client calls. I’m able to keep all my client details in one place and I’m super impressed by the call analytics. I have made important decisions based on the analytics such as when to introduce a certain topic during a call or how to manage talk time and excitement level. Also, call insights helped me improve customer engagement. I saved a lot of time by just referring to the notes captured by Flyte instead of going through my notebooks. Pros enjoyed using Flyte primarily because of call insights. I used to write down my call notes but wasn’t able to capture everything etc. I’m amazed by the insights that Flyte provided for all my client calls. Besides that, the way Flyte captures actions, questions and data points, it’s a huge help. As a startup founder, we’ve had busy times during fundraising and Flyte definitely helped us track every detail that we referred to for follow-up discussions. Cons Nothing as such within the app. I’d prefer to have a mobile app so I can just record my calls and let Flyte create notes while I’m traveling. Review Source Response from FlyteAI March 22, 2022 Hi Yu Qian, Thank you for sharing your review with the Capterra community. I'm glad that Flyte is bringing value to your company. You may already know this, but we are rolling out new enhancements to help you further in capturing insights on an aggregated basis. I think you'll love trying those out. Thanks again for your feedback, and let us know if you have suggestions or ideas on how Flyte can bring even more value to your business. Mark C. Senior Account Executive Computer Software Used the software for: 6-12 months ### "Excellent Product and Huge Value Add" January 24, 2023 5.0 Pros The accuracy with which flyte analyzes and records notes from calls has been amazing. The integration into our CRM has given me so much time back in my day. The ability to go into a conversation, and click and hear the recording from the exact point I want helps coaching for myself and others. Cons Nothing as of yet. In using the tool everyday, I have not come against a frustrating yet. Review Source John C. Director of Sales Hospital & Health Care Used the software for: Less than 6 months ### "Flyte trial in early stage tech startup." March 4, 2023 4.0 Pros I was looking for a note-taking service primarily. We are a small team and any efficiencies we can get in the sales process are valuable at this point. I like that you don't need an extra Zoom "attendee" to have the notes taken and the integration with Hubspot is solid. Cons It's early days for Flyte from a full-feature perspective, but I suspect the AI will continue improving on the transcription front. Review Source JF Jon F. Director of Growth Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Excellent technology, amazing results" March 31, 2023 5.0 Pros Flyte is a profound AI tool that enables my team to understand where they are in their sales process and what they can do to move it forward. Trackers in place that allow me to know where we stand against our competitors (competitive insights) and deal intelligence within all stages are now a critical component of my team's daily processes. Cons Very little! There is a strong onboarding presence, great training, and if there's a feature you want that they don't have, they can build it! Review Source SK Samantha K. Product Specialist Hospital & Health Care Used the software for: 6-12 months ### "All Around Beneficial. " January 11, 2023 5.0 My overall experience has been great and super helpful when a meeting is moving quickly and it also helps with the interaction between you and the client you don’t have to take notes and you can be fully engaged. Pros I love that the software can show us metrics about the sales meeting but it’s a great professional tool in terms of both education and room for personal growth Cons I would say the clarity of some of the words picked up could be improved however we are in the meeting so if we go back to the notes we know what was discussed and we can adjust the narrative. Review Source BL Bobby L. Hydronics Division Sales Manager Construction Used the software for: Less than 6 months ### "Powerful note-taking and market insights" July 1, 2022 5.0 I always wanted to make sure that I track every detail that our client is discussing on the calls. Besides that, I try to understand and capture the moments when customers are expressing concerns or mentioning competitors. Flyte has solved that problem for me. It’s amazing to see how competitor and product level insights are aggregated for a duration which is very helpful to understand the trends. Thank you Flyte! Pros I love the fact that Flyte can capture salient points from my client conversations so I'm able to maintain call notes in one place. I am able to search specific points that our clients specifically highlighted. Super impressed by the topics and notes! Additionally, call insights such as sentiments, engagement, curiosity generated through Flyte are extremely helpful to coach myself for follow-up discussions. Highly recommend to anyone who wants to save time on their call and build better relationships with their clients. Cons Nothing specifically, but would have been better if I could open a mobile app. Review Source VR Verified Reviewer CEO Human Resources Used the software for: Less than 6 months ### "Great client call analytics and insights" December 21, 2022 5.0 For performing an apples to apples comparison between client conversations, Flyte can't be beat. Pros The deep analytics from recorded client calls. It doesn't just track how much each person talked - it performs sentiment analysis. Cons The time it took for the speech analysis to run. I'm sure that as processing speeds increase, this will be less. Review Source SK Srishti K. Engagement Manager Information Technology and Services Used the software for: I used a free trial ### "Great note taking and analysis tool" March 6, 2023 5.0 Pros Easy to use and implementGreat analysis tools integrated in product Cons Inability to turn off for internal calls Review Source Similar Products Featured ## Related categories [Note-Taking](https://www.capterra.com/note-taking-software/)[Call Recording](https://www.capterra.com/call-recording-software/)[Sales Enablement](https://www.capterra.com/sales-enablement-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.