--- title: "Microsoft Forms Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Microsoft Forms the right Survey solution for you? Explore 332 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/246649/Microsoft-Forms/reviews/" page_type: "reviews" language: "en" publication_date: "2026-09-29" --- Microsoft Forms 4.6 (332) [View alternatives](https://www.capterra.com/p/246649/Microsoft-Forms/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 29th, 2026 # Reviews of Microsoft Forms Ease of use 4.7 Customer Service 4.3 ## Pros and Cons in Reviews DC Daniel C Business AnalystPackage/Freight Delivery, 501 - 1,000 employeesUsed the software for: 1-2 years. “Overall, my experience with Microsoft Forms has been very positive, allowing me to create and distribute surveys, quizzes, and other forms with ease.“ July 31, 2026 Beulah G Senior Business AnalystBanking, 51 - 200 employeesUsed the software for: 1-2 years. “The design and branding options are fairly basic compared with some dedicated survey and form-building tools.“ September 8, 2026 MO Michael O Communications ManagerWholesale, 1,001 - 5,000 employeesUsed the software for: Less than 6 months. “It integrates well within the Microsoft ecosystem and works great for basic surveys, quizzes, and feedback collection.“ June 8, 2026 VK Vatsal K Software EngineerComputer Software, 501 - 1,000 employeesUsed the software for: More than 2 years. “It has a slow and frustrating experience at a lot of times which may discourage users from filling out the forms in its entirety.“ May 28, 2026 Beulah G Senior Business AnalystBanking, 51 - 200 employeesUsed the software for: 1-2 years. “The integration with Microsoft 365 and Excel is also very useful, especially when I need to analyze or export responses.“ September 8, 2026 AC Alliant C Support ManagerRetail, 51 - 200 employeesUsed the software for: 1-2 years. “It shows poor capacity to monitor partial submissions and access incomplete submissions. And in big training we could not follow up who began the quiz but not completed the quiz.“ June 23, 2025 Rashad G New Well Delivery and Geomechanics Team LeadOil & Energy, 51 - 200 employeesUsed the software for: 6-12 months. “Responses are collected automatically, and I like being able to see a summary of the results without having to organize everything manually.“ September 9, 2026 EF ENAMUL KARIM F Engineering Team LeadCivil Engineering, 5,001 - 10,000 employeesUsed the software for: More than 2 years. “Conditional logic is still basic compared to other survey platforms, which restricts more advanced survey structures.“ November 24, 2025 ## Showing most helpful reviews Showing 1-25 of 332 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Lauren S. Administrative Associate Higher Education Used the software for: 1-2 years ### "Good for basic feedback and sign-ups" January 12, 2026 4.0 Pros Microsoft Forms makes it easy for me to get consumer feedback and sign-ups for different events. The templates are easy to use and the data is formatted in an understandable way. It's also super easy to share forms for collaboration through this platform. Cons Sometimes the forms feel limited in their capacity. I really wish they had an option similar to Sign-Up Genius for events. Switched from [Google Forms](https://www.capterra.com/p/176571/Google-Forms/) Microsoft programs are my employers preferred programs. Review Source VR Verified Reviewer IT Administrator Hospital & Health Care Used the software for: 2+ years ### "Excellent simple form tool" April 8, 2026 5.0 Overall the experience has been enjoyable. It is fun creating polls or surveys quick and easy. With direct links to Microsoft accounts, I can track the data very easily. Pros Microsoft Forms is an excellent tool to use if you have the 365 suite. Being able to directly link a form or survey to your account, or reference other accounts, really help when collecting data. The survey designs are simple enough that everyone can understand what is going on. Despite that, the customizations are very tailored to simplistic form design. Containing it within the Microsoft 365 environment helps give a sense of security as well. Cons Some of the functionality can be a little too basic in comparison to other advanced form tools. Microsoft forms makes up for it with its ease of use though. Switched from [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) One less vendor to work with. Already a Microsoft environment, so this made it easy to accomplish the same goal. Review Source VR Verified Reviewer Continuous improvement manager Aviation & Aerospace Used the software for: Less than 6 months ### "Fantastic tool " September 26, 2026 5.0 Excellent, a real upgrade from other survey tools. Easy, quick and accessible with actionable insights. Pros So easy to use, i especially like how when you choose a question type it suggests answer options that make sense. Cons Nothing, it’s a great tool that makes it as easy as it can be to use and to share as well as analyse results. Switched from [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) Forms is integrated with the Microsoft office ecosystem. Review Source MO Michael O. Communications Manager Wholesale Used the software for: Less than 6 months ### "Connected Forms" June 8, 2026 3.0 My experience has been positive for straightforward surveys and internal business use, but I've run into limitations as projects become more sophisticated. It's a solid tool for basic needs, though organizations with more advanced requirements may find themselves looking for alternatives. Pros Microsoft Forms is simple to set up and easy for both creators and respondents to use. It integrates well within the Microsoft ecosystem and works great for basic surveys, quizzes, and feedback collection. Cons The biggest limitation is the lack of support for more complex calculations, logic, and integrations. Compared to some competing form platforms, it can feel restrictive when you're trying to build more advanced workflows or data collection processes. Review Source VR Verified Reviewer Senior Business Analyst Banking Used the software for: 1-2 years ### "Simple and Convenient for Everyday Forms" September 8, 2026 4.0 Overall, my experience with Microsoft Forms has been positive. It is reliable, straightforward, and works particularly well for quick surveys, feedback collection, registrations, and internal business forms. It saves time because forms can be created and distributed quickly, and responses are easy to manage. For most everyday requirements it does the job very well, although for highly customized or complex forms I would probably need a more advanced tool. Pros Microsoft Forms is very easy to use and quick to set up. I like that I can create surveys, feedback forms, quizzes, and internal questionnaires without needing any technical knowledge. The interface is simple and clean, and sharing a form through a link or QR code is convenient. The integration with Microsoft 365 and Excel is also very useful, especially when I need to analyze or export responses. Cons The biggest limitation is the lack of advanced customization and more sophisticated form logic. The design and branding options are fairly basic compared with some dedicated survey and form-building tools. Conditional branching works for simpler scenarios, but it can become restrictive when creating more complex workflows. Reporting and data visualization could also offer more advanced options directly within Forms. Review Source VR Verified Reviewer Teacher Education Management Used the software for: 2+ years ### "Thumbs Up for Microsoft Forms!" November 29, 2025 5.0 I like it! My students used it to create surveys for their social media use project in psychology class. It was a great tool to use to collect their data Pros My district uses Microsoft products, but students tend to know more about Google than Microsoft Forms is luckily very user friendly, and anyone who has used Google Forms can easily figure out how to use Microsoft Forms. Cons I honestly wish that it would create a QR code. I recently helped a colleague make a form to use for her caring closet, and I had to use a separate app to make the QR code. Switched from [Google Forms](https://www.capterra.com/p/176571/Google-Forms/) This is a personal switch and not a district switch. I use Google for my personal email, so I did not realize how handy Microsoft Forms was until I used it at work. Review Source VR Verified Reviewer Product Information Management Retail Used the software for: 1-2 years ### "Microsoft Forms, what you need at your fingertips!" September 24, 2025 5.0 The overall experience had with Microsoft Forms is positive. The value for the money is exceptional, the customer support is helpful, and the overall data collection is exactly what is needed. Pros The overall survey design is professional and functional for any industry that may need to use it. It is very customizable. Cons There is nothing that I dislike about Microsoft Forms, it is a very well thought out program that I feel many industries would use. Alternatives considered [Google Forms](https://www.capterra.com/p/176571/Google-Forms/) Reason for choosing Microsoft Forms It integrates with our system and makes tracking much easier. Review Source VR Verified Reviewer Creative Executive Media Production Used the software for: 6-12 months ### "Microsoft form easy to showcase data" January 18, 2025 5.0 Ther interface is straightforward to use and adapt to. It's not something that needs to be learned and or trained on. Pros I like that it can download the data into an Excel sheet to showcase all the numbers. Also, the varieties have a pie chart to show the results visually. From an admin and participant perspective it is a very well-rounded software that doesn't differ too much. The options of question types are not confusing and doesn't clear on to help you what goal you're trying to achieve. I appreciate the existing template that is being offered currently. It's a good range for people to begin with and it showcases that i Cons From an admin side: I feel that it would be useful in a technical aspect, to put ideal background wallpaper format size for users to be aware that if it isn't this particular size, the image will be stretched. Because its usually come as a surprise for when users upload their own images. OR to integrat Microsoft designer into Forms. Alternatives considered [Google Forms](https://www.capterra.com/p/176571/Google-Forms/) Reason for choosing Microsoft Forms Because my company are Microsoft base, so its easier to store data all within the cloud base and I can easily invite my co-workers on the platform to collaborate. Review Source VR Verified Reviewer New Well Delivery and Geomechanics Team Lead Oil & Energy Used the software for: 6-12 months ### "Collecting responses without overcomplicating things" September 9, 2026 4.0 I have found Microsoft Forms useful for collecting information and feedback in a structured way. It is easy to create, distribute, and review responses, particularly when using other Microsoft 365 tools. Pros Microsoft Forms is quick to learn and does not require much setup to create surveys, questionnaires, or feedback forms. Responses are collected automatically, and I like being able to see a summary of the results without having to organize everything manually. Cons The form design is fairly basic. There are enough options for most everyday needs, but not much freedom when you want more control over the appearance or layout. Review Source VR Verified Reviewer Training Manager Construction Used the software for: 1-2 years ### "A paid alternative to Google Forms" September 8, 2026 5.0 Pros I like Microsoft forms as it’s give a more professional feeling. It supports uploading files which is convenient Cons I believe it’s paid as it’s included with my company license. For free users it may not be available Review Source KL Karen L. Business Intelligence Financial Services Used the software for: 2+ years ### "Great tool for surveys and data collection" January 20, 2025 5.0 I've used it for a variety of functions including collecting feedback, quizzing, and collecting data to be analysed. It's easy for people to click the link and answer the questions - I've never had anyone tell me that they couldn't figure it out when I've sent them a link. Pros Easy and intuitive to use to create forms, surveys, polls, quizzes, etc. I like that you can send out to employees and the system will automatically record their names. Cons The reports that are auto-generated are great, however it would be amazing if we could select which type of chart is displayed. I like pie charts for some things, and bar charts for other things. Currently, the only way to do this is to export the data to Excel and create the charts there. Switched from [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) more cost efficient since MS Forms was already included in the M365 Enterprise suite Review Source CK Chad K. Associate Pastor Non-Profit Organization Management Used the software for: 2+ years ### "Good software, but not the best" January 17, 2025 3.0 I would recomment Microsoft forms to any company that is committed to the Microsoft software suite. But if you are looking to get started, there are more user friendly options available. Pros Microsoft forms integrates well with Word and Excel. Cons Other form creation software is easier to use for our employees. Alternatives considered [Google Forms](https://www.capterra.com/p/176571/Google-Forms/) Reason for choosing Microsoft Forms Some of our employees were more confident with Microsoft products, but we switched back to Google Forms for simplicity. Review Source FT Faith T. CMO Non-Profit Organization Management Used the software for: 2+ years ### "Great for Office Integration" November 24, 2025 4.0 Overall, it has helped us to improve processes around our agency. There was a learning curve for some folks but overall its been good. Pros I like that it integrates into our email so folks can complete with easy and I can integrate the form into an email message Cons I don't like that it is not easily customizable. I would like to be able to include photos, documents, etc. for folks to review while they are in the form, not have to access separately. Review Source CK Chuck K. President Computer Software Used the software for: 2+ years ### "Lots of power and flexibility" August 15, 2025 4.0 I used it to create both simple and quite complex forms and business process automation. Integrating with Sharepoint was a breeze. Mocking the forms was also easy to help review with the end users to verify the flow. Pros Forms is very flexible and provides a lot of customization power. Integration with databases and other Microsoft products was straightforward. Cons The workflow logic can get very complex and hard to manage for more involved business processes, so one should do some upfront flow planning and what criteria must be met to move to the next step. Review Source FP Francesco P. Director Music Used the software for: 2+ years ### "My Insights on Microsoft Forms." June 2, 2025 5.0 The tool has been smooth and made my work easier in Form creation. Its reliable and offers a number of capabilities. To sum it up, its worth every dime. Pros The tool helps in collection of data through forms. Has multiple templates for form building and creation. Offers an ease of use and integration with Microsoft ecosystem. Alows creation of surveys, forms, polls and quizes. Cons The tool has been productive and offers excellent form building. The only challenge is in customization. Review Source AC Alliant C. Support Manager Retail Used the software for: 1-2 years ### "Made knowledge checks more effective" June 23, 2025 5.0 Pros I have used Microsoft Forms to evaluate trainer knowledge during department trainings by using post-session quizzes. The follow-ups could be done easily by means of creating question banks that had auto-grading. Cons It shows poor capacity to monitor partial submissions and access incomplete submissions. And in big training we could not follow up who began the quiz but not completed the quiz. Review Source RH Rezaul H. Supervisor Field Research Research Used the software for: 2+ years ### "Seamless data capture across all projects" June 16, 2025 5.0 Pros Microsoft Forms has made gathering Client and internal team inputs very easy. Response tracking in real-time allowed me to keep a close engagement and the automatic compilation of the data into Excel allowed easy analysis. Cons Sometimes complicated branching logic lacks depth and does not allow the conditional flows of multi-step forms to be very sophisticated. Review Source CG Chelsea G. Engagement Officer Education Management Used the software for: 2+ years ### "Great Microsoft Integration" June 5, 2025 5.0 Amazing integration with other Microsoft products which makes it so easy to use internally. I found for surveys, registrations and data collection it was more than enough. Pros Easy to use interface, great for those using Microsoft products already with seamless integration, really quick to set up. Cons Some of the design elements are limited as well as the question types. For those requiring more in depth logic branching you may need something else. Review Source LP Le P. Project Manager Oil & Energy Used the software for: 1-2 years ### "Intelligent compatibility with well-known office tools" June 17, 2025 5.0 Pros I have applied Microsoft Forms to customer incident reports and employee satisfaction surveys. It spares me the downloading effort of the CSVs and spares me steps in the normal data analysis workflow. Cons Sometimes link fails to update when a form title is renamed in Excel. I had to manually recover the connection in order to recover live data. Review Source IM Ilkin M. Chief Medical Officer Sports Used the software for: 2+ years ### "Provided fast surveys for team and clients" May 27, 2025 5.0 Pros With Microsoft Forms I can quickly create quizzes and feedback forms for internal or external use. With automatic syncing to excel, I get a clean data view and branching logic to personalize questions based upon previous answers. Cons It doesn’t allow for deeper filtering or trends for comparative unless I export everything and build it manually somewhere else. Review Source DA Doyin A. Lead Coach E-Learning Used the software for: 1-2 years ### "Effortless Form Creation and Analysis with Microsoft Forms" May 28, 2025 5.0 Overall, Microsoft form has made getting responses to surveys easier. Getting feedback is now made easy and the integration with Office 365 is great. Pros I like the ease of use, the opportunity to collaborate with colleagues on a form and the real-time responses Cons None for now. I don't have any issues for now, I will contact support if I encounter any. THE Microsoft form is a very supportive tool Review Source VR Verified Reviewer Salesforce Application Administrator Banking Used the software for: 2+ years ### "Tricky to set up, but great if you're a microsoft shop" March 14, 2025 4.0 Pros Good data, can link easily to other microsoft applications Cons higher learning curve, difficult to set up Review Source XL Xiang L. Director Information Services Used the software for: 1-2 years ### "Easy create forms for share and analysis in Microsoft System" February 21, 2025 4.0 It is easy and helpful to have Microsoft Forms when using it within Microsoft ecosystem. Pros Our compuany uses Microsoft 365, Microsoft Forms can be exported to Microsoft other applications, like Excel and SharePoint for review and analysis. Cons We tried to integrate it with other non Microsoft applications, but it did not work or work with low performance. Review Source VR Verified Reviewer Owner of ShadowPlayersDev Information Technology and Services Used the software for: 6-12 months ### "Using forms with Microsoft Forms" December 10, 2024 4.0 I use Microsoft Forms when looking for popular opinions or reviews in organizations. Pros It offers real-time data collection and analysis, making it easy to gather insights and visualize results in Excel. Its user-friendly interface allows quick setup without technical expertise. Cons Customization options for design and branding are limited, which may not suit users looking for a polished, professional appearance. Additionally, while it is excellent for basic data collection, it lacks the advanced features of more specialized form-building tools. Review Source AL Alexandra L. Founder and CEO Computer Networking Used the software for: 6-12 months ### "Auto survey " February 2, 2025 5.0 It provides online surveys forms and helpful questionnaires and its user-friendly Pros It has the best tools of online survey tools and its AI-DRIVEN. Cons I haven't got any problem with this software Switched from [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) Somethings its slow in some networks areas Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.