# Microsoft Forms Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Microsoft Forms the right Survey solution for you? Explore 326 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/246649/Microsoft-Forms/reviews --- Microsoft Forms 4.6 (326) [View alternatives](https://www.capterra.com/p/246649/Microsoft-Forms/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 9th, 2026 # Reviews of Microsoft Forms Ease of use 4.7 Customer Service 4.3 ## Pros and Cons in Reviews AJ G IT AdministratorHospital & Health Care, 201 - 500 employeesUsed the software for: More than 2 years. “The survey designs are simple enough that everyone can understand what is going on. Despite that, the customizations are very tailored to simplistic form design.“ April 8, 2026 AC Alliant C Support ManagerRetail, 51 - 200 employeesUsed the software for: 1-2 years. “It shows poor capacity to monitor partial submissions and access incomplete submissions. And in big training we could not follow up who began the quiz but not completed the quiz.“ June 23, 2025 SD Stacie D Sales CoordinatorConsumer Goods, 201 - 500 employeesUsed the software for: More than 2 years. “Microsoft forms is a software that helps us in creating clean surveys and data collection forms.“ March 26, 2026 VK Vatsal K Software EngineerComputer Software, 501 - 1,000 employeesUsed the software for: More than 2 years. “It has a slow and frustrating experience at a lot of times which may discourage users from filling out the forms in its entirety.“ May 28, 2026 AJ G IT AdministratorHospital & Health Care, 201 - 500 employeesUsed the software for: More than 2 years. “Being able to directly link a form or survey to your account, or reference other accounts, really help when collecting data.“ April 8, 2026 JM Jonel John M Social Media ManagerPublic Relations and Communications, Self-employedUsed the software for: 6-12 months. “However, it lacks some advanced survey features and has basic reporting capabilities. While great for those in the Microsoft ecosystem, it may not suit users needing more customization or integration with non-Microsoft tools.“ June 14, 2024 RH Rezaul H Supervisor Field ResearchResearch, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “Response tracking in real-time allowed me to keep a close engagement and the automatic compilation of the data into Excel allowed easy analysis.“ June 16, 2025 zs zarin s studentEducation Management, 51 - 200 employeesUsed the software for: 1-2 years. “Microsoft Forms has limitations in advanced features and customization, lacking options for complex branching logic or question randomization.“ July 10, 2024 ## Showing most helpful reviews Showing 1-25 of 326 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Lauren S. Administrative Associate Higher Education Used the software for: 1-2 years ### "Good for basic feedback and sign-ups" January 12, 2026 4.0 Pros Microsoft Forms makes it easy for me to get consumer feedback and sign-ups for different events. The templates are easy to use and the data is formatted in an understandable way. It's also super easy to share forms for collaboration through this platform. Cons Sometimes the forms feel limited in their capacity. I really wish they had an option similar to Sign-Up Genius for events. Switched from [Google Forms](https://www.capterra.com/p/176571/Google-Forms/) Microsoft programs are my employers preferred programs. Review Source VR Verified Reviewer IT Administrator Hospital & Health Care Used the software for: 2+ years ### "Excellent simple form tool" April 8, 2026 5.0 Overall the experience has been enjoyable. It is fun creating polls or surveys quick and easy. With direct links to Microsoft accounts, I can track the data very easily. Pros Microsoft Forms is an excellent tool to use if you have the 365 suite. Being able to directly link a form or survey to your account, or reference other accounts, really help when collecting data. The survey designs are simple enough that everyone can understand what is going on. Despite that, the customizations are very tailored to simplistic form design. Containing it within the Microsoft 365 environment helps give a sense of security as well. Cons Some of the functionality can be a little too basic in comparison to other advanced form tools. Microsoft forms makes up for it with its ease of use though. Switched from [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) One less vendor to work with. Already a Microsoft environment, so this made it easy to accomplish the same goal. Review Source WB Will B. Co-Founder and Curtaor Fine Art Used the software for: 2+ years ### "Good foundation starter application for forms and surveys" January 4, 2026 3.0 I have used Forms for years in a range of applications. It can be useful for collection of opinions, preference or qualitative and quantitative data. I would recommend it as a starting point as most people know how to use it. However, it could be better designed with more spirit. Pros Microsoft Forms works well enough to function as a data collection tool and survey use. It is mostly reliable, easy enough to use and they have added some usability features such as duplicating questions and sections to speed up the survey creation process. Cons The UI of Microsoft Forms is not the best. It feels a bit dated, boring and clunk at times. There isn’t much joy in using it, and there is not much AI integration to make you think about your audience. Creating a survey is creative, but using Forms doesn’t feel that fun. Review Source ML Matthew L. Teacher Education Management Used the software for: 6-12 months ### "Time saver! Saves me hours talking on the phone!" April 25, 2026 5.0 Excellent as a way for me to gain information from clients but also communicate key details with them and check their understanding of them. Saves me a lot of time and guarantees they have read and processed information which they’ve had to answer on. Pros Ability to set up and share a form and read through responses which can be kept or deleted as necessary. Cons Sometimes it can be a bit clunky to set up your questions and alternatives for the answers but once it’s done, it’s so useful. Review Source VR Verified Reviewer Teacher Education Management Used the software for: 2+ years ### "Thumbs Up for Microsoft Forms!" November 29, 2025 5.0 I like it! My students used it to create surveys for their social media use project in psychology class. It was a great tool to use to collect their data Pros My district uses Microsoft products, but students tend to know more about Google than Microsoft Forms is luckily very user friendly, and anyone who has used Google Forms can easily figure out how to use Microsoft Forms. Cons I honestly wish that it would create a QR code. I recently helped a colleague make a form to use for her caring closet, and I had to use a separate app to make the QR code. Switched from [Google Forms](https://www.capterra.com/p/176571/Google-Forms/) This is a personal switch and not a district switch. I use Google for my personal email, so I did not realize how handy Microsoft Forms was until I used it at work. Review Source EKF ENAMUL KARIM F. Engineering Team Lead Civil Engineering Used the software for: 2+ years ### "Solid Survey Tool" November 24, 2025 5.0 Overall, I’ve had a very good experience using Microsoft Forms; it is fast, accessible, and integrates seamlessly with the Microsoft ecosystem Pros Microsoft Forms is easy to use and allows me to create surveys quickly with a clean and intuitive interface. The integration with Excel and other Microsoft 365 tools makes data collection and analysis very convenient. It works smoothly across devices, which makes responding and reviewing results accessible anywhere. Cons The customization options are limited, especially when it comes to formatting and design. Conditional logic is still basic compared to other survey platforms, which restricts more advanced survey structures. The reporting visuals are helpful but not as detailed or flexible as they could be for deeper analysis. Alternatives considered [Google Forms](https://www.capterra.com/p/176571/Google-Forms/) Reason for choosing Microsoft Forms Works well with Windows, better accessibility Review Source VR Verified Reviewer Product Information Management Retail Used the software for: 1-2 years ### "Microsoft Forms, what you need at your fingertips!" September 24, 2025 5.0 The overall experience had with Microsoft Forms is positive. The value for the money is exceptional, the customer support is helpful, and the overall data collection is exactly what is needed. Pros The overall survey design is professional and functional for any industry that may need to use it. It is very customizable. Cons There is nothing that I dislike about Microsoft Forms, it is a very well thought out program that I feel many industries would use. Alternatives considered [Google Forms](https://www.capterra.com/p/176571/Google-Forms/) Reason for choosing Microsoft Forms It integrates with our system and makes tracking much easier. Review Source PF Ping F. Operations Analyst Oil & Energy Used the software for: 2+ years ### "Great platform for collecting information" May 11, 2026 4.0 It is a popular platform, easy and direct. Pretty simple and help to collect information in a convenient way. Pros It is very easy to navigate, the creation of forms function is easy to set up and provide a direct and convenient way to set up the forms. Cons It will be easier for users if it provide multiple submissions at the same time. Right now, uses lose their record if they have a pending one and try to submit another form. Review Source VK Vatsal K. Software Engineer Computer Software Used the software for: 2+ years ### "Microsoft Forms- Needs a better user experience" May 28, 2026 4.0 Pros Good product to use for organizations already using the Microsoft ecosystem like Word/Excel/Outlook since it is easy to integrate with them. Cons I do not like the user experience of Microsoft Forms. It has a slow and frustrating experience at a lot of times which may discourage users from filling out the forms in its entirety. Review Source LJ Lyn J. Senior Manager Construction Used the software for: 6-12 months ### "Microsoft Forms - Easy to Use" April 18, 2026 5.0 My overall experience with Microsoft forms was very positive with each poll being easy to implement and easy to collate the data. Pros What I liked most about Microsoft Forms is how simple it was to post polls to my team and collate the results. With integration with Microsoft teams this is simple and effective. Cons The only issue I had with Microsoft forms is that in a small business it does not hold value for money as the polls are not frequent. Review Source FT Faith T. CMO Non-Profit Organization Management Used the software for: 2+ years ### "Great for Office Integration" November 24, 2025 4.0 Overall, it has helped us to improve processes around our agency. There was a learning curve for some folks but overall its been good. Pros I like that it integrates into our email so folks can complete with easy and I can integrate the form into an email message Cons I don't like that it is not easily customizable. I would like to be able to include photos, documents, etc. for folks to review while they are in the form, not have to access separately. Review Source AB Aaron B. Manufacturing Engineer Automotive Used the software for: 1-2 years ### "FORMS REVIEW" June 16, 2025 5.0 It is easy to use, and easy to deploy. but maybe it would help to make better and easier web page configuration view, so that not all of the surveys look that similar between them Pros Its very usefull not only to make a survey to a large number of people, but for instance. In my case forms worked for me to make a plant inventory. Putting standard info on the survey, that then many people fill to make a better, and faster asset inventory at my location. So there are many examples of how this tool can work for more than a quick survey. Cons I think forms its used mainly to collect data, but it could extend its funcionalitty to not only collect data, but also create question and inmediate pre programed responses or messages to users. So that it is interactive, or some small games or dinamics can be played on forms. Based on preprogramed configuration. Such as select the best option you think, and based on your question it extends to an specic next question or message, action, etc. Review Source AA Abdullah A. Structural Engineer Civil Engineering Used the software for: 2+ years ### "Microsoft Form Review" October 12, 2025 5.0 Excellent! Easy and very productive tool. I really recommend it especially when dealing with a large number of employees. Pros Microsoft Forms is an essential tool to any incorporate! I like it because it makes the application very easy to manage with a large member. Also, it easy for customization with different needs. The survey design is good and very insightful. Customer supports are very helpful when you have any issue. The program has a very good security as well as the data collection is protected. Finally, the program is price friendly, and if you have a 365 subscription you might be able to use it for free. Cons I have been using Microsoft Forms a little while and I have not experienced any problem with it. I really like it. Review Source SG Sally G. Customer Service Auditor Health, Wellness and Fitness Used the software for: 6-12 months ### "Great tool!" June 11, 2025 5.0 Microsoft Forms has been a life saver for me as I'm using it to replace an online document that everyone used at the same time to enter information and it was really messy. Now I just collect the information I need without people touching the document where the info goes. Pros I really love that it's so easy to use. The first time I used it it wasn't difficult at all, I was just learning as I went along. Cons I wish it had more ways to personalize your forms. Also there is a response limit. It's a big number but still limited. What I do is that I save the information in a separate document, and reset the responses every once in a while. Review Source JN Jean-Pierre N. Instructional Design Higher Education Used the software for: 2+ years ### "Microsoft Forms is a Free and user-friendly for MS 365 Users." January 15, 2026 5.0 It is a user-friendly platform that works seamlessly with Teams, OneDrive, Excel, and SharePoint for data sharing. Pros Microsoft Forms are easy to use, and it is free for MS 365 users. I like its integration with MS 365 Apps, such as Teams, SharePoint, Word, and Excel. Cons It is limited to advence feature that allow to desing complex projects, and has limited integration wht the no-Microsoft platforms. Review Source SA Samuel A. Student Education Management Used the software for: 1-2 years ### "Microsoft forms ,the new era of change " March 7, 2025 5.0 It is very affordable and easier to use.it is also best for online examinations Pros It's easier to use and able to perform multiple tasks like setting up quizzes and other things. Cons You can easily loose your progress after a mistake refresh of the site Review Source SC Sam C. Talent Lead Information Technology and Services Used the software for: 1-2 years ### "Simple and Reliable, but Lacks Advanced Flexibility" November 11, 2025 4.0 Pros \- Intuitive interface that makes creating and sharing forms quick and straightforward - Real-time results tracking with easy-to-read charts and automatic data export to Excel - Integration with other Microsoft 365 tools Cons \- Limited customisation options for design and branding compared to tools like Typeform or Google Forms - Logic branching and conditional questions can be clunky and restrictive - Reporting features feel basic, lacks deeper analytics or filtering without exporting data Review Source DS David S. Customer Service Representative Health, Wellness and Fitness Used the software for: 2+ years ### "It's very much straightforward for data collection." February 11, 2025 5.0 It has been a good tool for use in regular life to solve several problems. Pros It's very much easy to use with other Microsoft 365 apps. It's also providing realtime data tracking feature which is my favorite. Cons Complex form setup is hard here and features are also limited. That's why i feel a bit uncomort using it. Review Source MH Michael H. Tech Coordinator Events Services Used the software for: 1-2 years ### "Decide quickly on trends and typical responses" June 2, 2025 5.0 Pros I’ve been a fan of using Microsoft Forms for department check ins, quick polls and even on event feedback. When I need quick opinions or structured input, it integrates really well with our Team's environment and saves time. Cons The preview wasn’t always accurate as to the flow with multiple questions triggering paths when the logic got a bit complex. Review Source LP Le P. Project Manager Oil & Energy Used the software for: 1-2 years ### "Intelligent compatibility with well-known office tools" June 17, 2025 5.0 Pros I have applied Microsoft Forms to customer incident reports and employee satisfaction surveys. It spares me the downloading effort of the CSVs and spares me steps in the normal data analysis workflow. Cons Sometimes link fails to update when a form title is renamed in Excel. I had to manually recover the connection in order to recover live data. Review Source NN Nick N. Owner Textiles Used the software for: 6-12 months ### "Microsoft Form Builder" July 29, 2025 5.0 Pros I haven’t used this Microsoft product a lot, but I’ve still got some experience with it. It’s easy to use and also lets you publish forms. Cons Microsoft Forms is just as easy to use as Google’s form builder, and I’ve got nothing to compare them, they do the same things Review Source MH Martin H. Purchasing Analyst Mechanical or Industrial Engineering Used the software for: 2+ years ### "A simple tool to obtain responses fast" June 5, 2025 5.0 Pros The automatic aggregation of results into a format I could filter, sort and analyze came from when I sent out training feedback forms Microsoft Forms. It enabled me without tallying anything manually to follow up on issues. Cons Most of the time I need surveys to automatically close at a set time and the only way to do that is manually or some backend workaround. Review Source VR Verified Reviewer Software Engineer Retail Used the software for: 2+ years ### "Standard for Internal User Surveys" December 28, 2024 4.0 I've used it more for feedback forms if I create them. I'm most just a user but have created a few. Pros Easily integrates with 365 platform, and can access results from many different communication channels. Cons It is outdated in the layout, not much change there. Not a bad thing necessarily, but necessarily intuitive either compared to other platforms like Qualitrics. Review Source CW Carlos W. Associate Non-Profit Organization Management Used the software for: 2+ years ### "Perfect for quick data collection in meetings" June 9, 2025 5.0 Pros Microsoft Forms enabled me to run feedback sessions and internal polls with my team in very little hassle. Conditional paths were easy to set up and results were easy to track. Cons Sometimes If a form hits a target count, there's no way to automatically cap responses or redirect users. Review Source DA Doyin A. Lead Coach E-Learning Used the software for: 1-2 years ### "Effortless Form Creation and Analysis with Microsoft Forms" May 28, 2025 5.0 Overall, Microsoft form has made getting responses to surveys easier. Getting feedback is now made easy and the integration with Office 365 is great. Pros I like the ease of use, the opportunity to collaborate with colleagues on a form and the real-time responses Cons None for now. I don't have any issues for now, I will contact support if I encounter any. THE Microsoft form is a very supportive tool Review Source Similar Products Featured ## Related categories [Form Builder](https://www.capterra.com/form-builder-software/)[Polling](https://www.capterra.com/polling-software/)[Forms Automation](https://www.capterra.com/forms-automation-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.