--- title: "Microsoft Forms Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Microsoft Forms the right Survey solution for you? Explore 330 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/246649/Microsoft-Forms/reviews/" page_type: "reviews" language: "en" --- Microsoft Forms 4.5 (330) [View alternatives](https://www.capterra.com/p/246649/Microsoft-Forms/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 4th, 2026 # Reviews of Microsoft Forms Ease of use 4.7 Customer Service 4.3 ## Pros and Cons in Reviews AJ G IT AdministratorHospital & Health Care, 201 - 500 employeesUsed the software for: More than 2 years. “The survey designs are simple enough that everyone can understand what is going on. Despite that, the customizations are very tailored to simplistic form design.“ April 8, 2026 VK Vatsal K Software EngineerComputer Software, 501 - 1,000 employeesUsed the software for: More than 2 years. “It has a slow and frustrating experience at a lot of times which may discourage users from filling out the forms in its entirety.“ May 28, 2026 SD Stacie D Sales CoordinatorConsumer Goods, 201 - 500 employeesUsed the software for: More than 2 years. “Microsoft forms is a software that helps us in creating clean surveys and data collection forms.“ March 26, 2026 AC Alliant C Support ManagerRetail, 51 - 200 employeesUsed the software for: 1-2 years. “It shows poor capacity to monitor partial submissions and access incomplete submissions. And in big training we could not follow up who began the quiz but not completed the quiz.“ June 23, 2025 AJ G IT AdministratorHospital & Health Care, 201 - 500 employeesUsed the software for: More than 2 years. “Being able to directly link a form or survey to your account, or reference other accounts, really help when collecting data.“ April 8, 2026 EF ENAMUL KARIM F Engineering Team LeadCivil Engineering, 5,001 - 10,000 employeesUsed the software for: More than 2 years. “Conditional logic is still basic compared to other survey platforms, which restricts more advanced survey structures.“ November 24, 2025 MO Michael O Communications ManagerWholesale, 1,001 - 5,000 employeesUsed the software for: Less than 6 months. “It integrates well within the Microsoft ecosystem and works great for basic surveys, quizzes, and feedback collection.“ June 8, 2026 SC Sam C Talent LeadInformation Technology and Services, 51 - 200 employeesUsed the software for: 1-2 years. “Reporting features feel basic, lacks deeper analytics or filtering without exporting data“ November 11, 2025 ## Showing most helpful reviews Showing 1-25 of 330 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Lauren S. Administrative Associate Higher Education Used the software for: 1-2 years ### "Good for basic feedback and sign-ups" January 12, 2026 4.0 Pros Microsoft Forms makes it easy for me to get consumer feedback and sign-ups for different events. The templates are easy to use and the data is formatted in an understandable way. It's also super easy to share forms for collaboration through this platform. Cons Sometimes the forms feel limited in their capacity. I really wish they had an option similar to Sign-Up Genius for events. Switched from [Google Forms](https://www.capterra.com/p/176571/Google-Forms/) Microsoft programs are my employers preferred programs. Review Source VR Verified Reviewer IT Administrator Hospital & Health Care Used the software for: 2+ years ### "Excellent simple form tool" April 8, 2026 5.0 Overall the experience has been enjoyable. It is fun creating polls or surveys quick and easy. With direct links to Microsoft accounts, I can track the data very easily. Pros Microsoft Forms is an excellent tool to use if you have the 365 suite. Being able to directly link a form or survey to your account, or reference other accounts, really help when collecting data. The survey designs are simple enough that everyone can understand what is going on. Despite that, the customizations are very tailored to simplistic form design. Containing it within the Microsoft 365 environment helps give a sense of security as well. Cons Some of the functionality can be a little too basic in comparison to other advanced form tools. Microsoft forms makes up for it with its ease of use though. Switched from [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) One less vendor to work with. Already a Microsoft environment, so this made it easy to accomplish the same goal. Review Source DC Daniel C. Business Analyst Package/Freight Delivery Used the software for: 1-2 years ### "A Surprisingly Good Survey Tool" July 31, 2026 4.0 Overall, my experience with Microsoft Forms has been very positive, allowing me to create and distribute surveys, quizzes, and other forms with ease. The user-friendly interface and seamless integration with other Microsoft tools have made it a go-to solution for my team, with only occasional minor issues with formatting. Pros Microsoft Forms has been pretty solid for our team's surveys and polls. We've used it to gather feedback from clients and colleagues alike. It's taken a bit to figure out the more advanced features, but overall it's been a great addition to our toolkit. Cons One thing that's kind of annoying is the lack of customization options for our survey templates. We've had to get creative with the layout to fit our branding, which can be a bit of a pain. Not a huge deal, but it's something to consider. Review Source MO Michael O. Communications Manager Wholesale Used the software for: Less than 6 months ### "Connected Forms" June 8, 2026 3.0 My experience has been positive for straightforward surveys and internal business use, but I've run into limitations as projects become more sophisticated. It's a solid tool for basic needs, though organizations with more advanced requirements may find themselves looking for alternatives. Pros Microsoft Forms is simple to set up and easy for both creators and respondents to use. It integrates well within the Microsoft ecosystem and works great for basic surveys, quizzes, and feedback collection. Cons The biggest limitation is the lack of support for more complex calculations, logic, and integrations. Compared to some competing form platforms, it can feel restrictive when you're trying to build more advanced workflows or data collection processes. Review Source VR Verified Reviewer Teacher Education Management Used the software for: 2+ years ### "Thumbs Up for Microsoft Forms!" November 29, 2025 5.0 I like it! My students used it to create surveys for their social media use project in psychology class. It was a great tool to use to collect their data Pros My district uses Microsoft products, but students tend to know more about Google than Microsoft Forms is luckily very user friendly, and anyone who has used Google Forms can easily figure out how to use Microsoft Forms. Cons I honestly wish that it would create a QR code. I recently helped a colleague make a form to use for her caring closet, and I had to use a separate app to make the QR code. Switched from [Google Forms](https://www.capterra.com/p/176571/Google-Forms/) This is a personal switch and not a district switch. I use Google for my personal email, so I did not realize how handy Microsoft Forms was until I used it at work. Review Source EKF ENAMUL KARIM F. Engineering Team Lead Civil Engineering Used the software for: 2+ years ### "Solid Survey Tool" November 24, 2025 5.0 Overall, I’ve had a very good experience using Microsoft Forms; it is fast, accessible, and integrates seamlessly with the Microsoft ecosystem Pros Microsoft Forms is easy to use and allows me to create surveys quickly with a clean and intuitive interface. The integration with Excel and other Microsoft 365 tools makes data collection and analysis very convenient. It works smoothly across devices, which makes responding and reviewing results accessible anywhere. Cons The customization options are limited, especially when it comes to formatting and design. Conditional logic is still basic compared to other survey platforms, which restricts more advanced survey structures. The reporting visuals are helpful but not as detailed or flexible as they could be for deeper analysis. Alternatives considered [Google Forms](https://www.capterra.com/p/176571/Google-Forms/) Reason for choosing Microsoft Forms Works well with Windows, better accessibility Review Source MW Matt W. Operations Director Events Services Used the software for: 2+ years ### "Microsoft Forms Review" May 9, 2025 4.0 Experience overall has been positive, and more than adequately gets the job done, even though there are some areas for possible improvement. Pros It's very easy to create new forms and to specify the types of questions to be asked. The data presentation is also very powerful. Cons The forms features are somewhat simple, so it's a bit difficult to create more advanced custom forms with multiple links and references. Even the "branching" function is a little clunky, but it is still useable. Alternatives considered [Cognito Forms](https://www.capterra.com/p/138990/Cognito-Forms/) Reason for choosing Microsoft Forms Even though other options were out there, the low cost of Microsoft Forms and its integration with the Microsoft environment were a winner. Review Source VR Verified Reviewer Product Information Management Retail Used the software for: 1-2 years ### "Microsoft Forms, what you need at your fingertips!" September 24, 2025 5.0 The overall experience had with Microsoft Forms is positive. The value for the money is exceptional, the customer support is helpful, and the overall data collection is exactly what is needed. Pros The overall survey design is professional and functional for any industry that may need to use it. It is very customizable. Cons There is nothing that I dislike about Microsoft Forms, it is a very well thought out program that I feel many industries would use. Alternatives considered [Google Forms](https://www.capterra.com/p/176571/Google-Forms/) Reason for choosing Microsoft Forms It integrates with our system and makes tracking much easier. Review Source VR Verified Reviewer Creative Executive Media Production Used the software for: 6-12 months ### "Microsoft form easy to showcase data" January 18, 2025 5.0 Ther interface is straightforward to use and adapt to. It's not something that needs to be learned and or trained on. Pros I like that it can download the data into an Excel sheet to showcase all the numbers. Also, the varieties have a pie chart to show the results visually. From an admin and participant perspective it is a very well-rounded software that doesn't differ too much. The options of question types are not confusing and doesn't clear on to help you what goal you're trying to achieve. I appreciate the existing template that is being offered currently. It's a good range for people to begin with and it showcases that i Cons From an admin side: I feel that it would be useful in a technical aspect, to put ideal background wallpaper format size for users to be aware that if it isn't this particular size, the image will be stretched. Because its usually come as a surprise for when users upload their own images. OR to integrat Microsoft designer into Forms. Alternatives considered [Google Forms](https://www.capterra.com/p/176571/Google-Forms/) Reason for choosing Microsoft Forms Because my company are Microsoft base, so its easier to store data all within the cloud base and I can easily invite my co-workers on the platform to collaborate. Review Source Aditya Kumar V. Technical Intern Food & Beverages Used the software for: 1-2 years ### "User-Friendly features of Microsoft Forms" December 26, 2024 5.0 Great, To be honest. It had always been my helping hand. Pros Wherever I have to ask my friends or my colleagues, about going on a trip or taking a decision on something important. I prefer using Microsoft Forms. This gives me an option to create a customised form for to send it to my friends and colleagues for their opinion. And also genrates a graph according to the results generated by my poll. Cons Nothing as of now. I had been using from past 2 years, and till then I didn't faced a single problem in any functioning. Switched from [Google Forms](https://www.capterra.com/p/176571/Google-Forms/) It actually didn't offered the features that I had been gifted by Microsoft Forms. Review Source JC Jessica C. Home school for children Education Management Used the software for: 1-2 years ### "Great software" November 24, 2025 5.0 the experience was beneficial as it helped create quizzes for my children while learning at home being home schooled. Pros The ease of use. being able to create simple surveys quizzes and polls and its ease with microsoft excel and teams Cons there wasnt much i disliked abt microsoft forms as i benefited every time i used the software. the survey and quiz creation was best. Review Source LJ Lyn J. Senior Manager Construction Used the software for: 6-12 months ### "Microsoft Forms - Easy to Use" April 18, 2026 5.0 My overall experience with Microsoft forms was very positive with each poll being easy to implement and easy to collate the data. Pros What I liked most about Microsoft Forms is how simple it was to post polls to my team and collate the results. With integration with Microsoft teams this is simple and effective. Cons The only issue I had with Microsoft forms is that in a small business it does not hold value for money as the polls are not frequent. Review Source SG Sally G. Customer Service Auditor Health, Wellness and Fitness Used the software for: 6-12 months ### "Great tool!" June 11, 2025 5.0 Microsoft Forms has been a life saver for me as I'm using it to replace an online document that everyone used at the same time to enter information and it was really messy. Now I just collect the information I need without people touching the document where the info goes. Pros I really love that it's so easy to use. The first time I used it it wasn't difficult at all, I was just learning as I went along. Cons I wish it had more ways to personalize your forms. Also there is a response limit. It's a big number but still limited. What I do is that I save the information in a separate document, and reset the responses every once in a while. Review Source MC Mark C. Manager , business management Banking Used the software for: 2+ years ### "Good use for simple replies " June 7, 2025 4.0 Overall positive use. Well integrated with other Microsoft programs and familiarity makes it very easy to use. Pros Simplicity and ease of use to gather insights and results . It is very easy to put together a questionnaire on platform Cons Potential lack of quality replies due to limited replies . I have had some issues logging in before which was frustrating Review Source CG Chiara G. Marketing and communication Hospital & Health Care Used the software for: 2+ years ### "Great tool with limitations " June 21, 2025 5.0 Pros I like that it's very easy to use, user-friendly, it has ramifications and answers are easy to build. Cons The thing I like the least is that it's not possible to put a message when the given answer is wrong abd it's not possible to have a quiz mode. Review Source Samuel A. Digital marketing manager Logistics and Supply Chain Used the software for: 2+ years ### "Great form for productivity" February 9, 2025 5.0 Microsoft forms has being a great tool in achieving my daily goals as a marketer, it's easy to deploy for data collection and easy to manage at the back end, I strongly recommend Pros It's great for non technical user and easy to setup on the go Cons It is limited in term of customization using codes and brand materials Review Source NN Nick N. Owner Textiles Used the software for: 6-12 months ### "Microsoft Form Builder" July 29, 2025 5.0 Pros I haven’t used this Microsoft product a lot, but I’ve still got some experience with it. It’s easy to use and also lets you publish forms. Cons Microsoft Forms is just as easy to use as Google’s form builder, and I’ve got nothing to compare them, they do the same things Review Source NA NOREDDINE A. Senior Coordinator Higher Education Used the software for: 1-2 years ### "Easy to collect data using forms" June 18, 2025 5.0 Pros MS Forms writes answers directly to Excel, which means I can assemble live-updating charts and pivot tables without any bother. The logical branches allow me to customize follow up questions using responses, so my surveys are more personal. Cons The deleting of options in dropdowns makes the list bounce around, and I need to click several times. Review Source VR Verified Reviewer Salesforce Application Administrator Banking Used the software for: 2+ years ### "Tricky to set up, but great if you're a microsoft shop" March 14, 2025 4.0 Pros Good data, can link easily to other microsoft applications Cons higher learning curve, difficult to set up Review Source IM Ilkin M. Chief Medical Officer Sports Used the software for: 2+ years ### "Provided fast surveys for team and clients" May 27, 2025 5.0 Pros With Microsoft Forms I can quickly create quizzes and feedback forms for internal or external use. With automatic syncing to excel, I get a clean data view and branching logic to personalize questions based upon previous answers. Cons It doesn’t allow for deeper filtering or trends for comparative unless I export everything and build it manually somewhere else. Review Source DA Doyin A. Lead Coach E-Learning Used the software for: 1-2 years ### "Effortless Form Creation and Analysis with Microsoft Forms" May 28, 2025 5.0 Overall, Microsoft form has made getting responses to surveys easier. Getting feedback is now made easy and the integration with Office 365 is great. Pros I like the ease of use, the opportunity to collaborate with colleagues on a form and the real-time responses Cons None for now. I don't have any issues for now, I will contact support if I encounter any. THE Microsoft form is a very supportive tool Review Source XL Xiang L. Director Information Services Used the software for: 1-2 years ### "Easy create forms for share and analysis in Microsoft System" February 21, 2025 4.0 It is easy and helpful to have Microsoft Forms when using it within Microsoft ecosystem. Pros Our compuany uses Microsoft 365, Microsoft Forms can be exported to Microsoft other applications, like Excel and SharePoint for review and analysis. Cons We tried to integrate it with other non Microsoft applications, but it did not work or work with low performance. Review Source VR Verified Reviewer Owner of ShadowPlayersDev Information Technology and Services Used the software for: 6-12 months ### "Using forms with Microsoft Forms" December 10, 2024 4.0 I use Microsoft Forms when looking for popular opinions or reviews in organizations. Pros It offers real-time data collection and analysis, making it easy to gather insights and visualize results in Excel. Its user-friendly interface allows quick setup without technical expertise. Cons Customization options for design and branding are limited, which may not suit users looking for a polished, professional appearance. Additionally, while it is excellent for basic data collection, it lacks the advanced features of more specialized form-building tools. Review Source VR Verified Reviewer Software Engineer Retail Used the software for: 2+ years ### "Standard for Internal User Surveys" December 28, 2024 4.0 I've used it more for feedback forms if I create them. I'm most just a user but have created a few. Pros Easily integrates with 365 platform, and can access results from many different communication channels. Cons It is outdated in the layout, not much change there. Not a bad thing necessarily, but necessarily intuitive either compared to other platforms like Qualitrics. Review Source AL Alexandra L. Founder and CEO Computer Networking Used the software for: 6-12 months ### "Auto survey " February 2, 2025 5.0 It provides online surveys forms and helpful questionnaires and its user-friendly Pros It has the best tools of online survey tools and its AI-DRIVEN. Cons I haven't got any problem with this software Switched from [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) Somethings its slow in some networks areas Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.