# Page 10 | Microsoft Forms Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 10 - Is Microsoft Forms the right Survey solution for you? Explore 323 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/246649/Microsoft-Forms/reviews

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Microsoft Forms

4.6 (323)

[View alternatives](https://www.capterra.com/p/246649/Microsoft-Forms/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 17th, 2026

# Page 10 - Reviews of Microsoft Forms

## Showing most helpful reviews

Showing 226-250 of 323 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SH

Simone H.  
Teacher  
Education Management  
Used the software for: 2+ years

### "An easy and accessible survey and quiz creator"

October 29, 2023

5.0

It has been a great tool to use with both staff and students - its ease of use and accessibility has made it a regular in most teacher's Microsoft toolbag.

Pros

It can be used to create surveys, as well as quizzes, which means I can use it to collect data on student feedback, but also use it to create tests and quizzes to use to check for learning. Also - it easily embeds in Microsoft Teams, OneNote and PowerPoint.

Cons

Overall it is difficult to pinpoint something I like 'least' - however, the Likert scale is not as customizable as I would like.

Review Source

MP

Mariella P.  
Writer  
Writing and Editing  
Used the software for: Less than 6 months

### "Easiest Survey Builder"

June 12, 2024

5.0

It is a great alternative to other survey form makers or builder since it is so easy to use and there is no need to go through complicated steps in order to build a survey.

Pros

I appreciate the efficiency of Microsoft Forms, along with its straightforward functions. You don't need to be tech-savvy to be able to navigate through the software because it is also beginner-friendly.

Cons

I have none so far because I was able to use it just recently and I could only wish that I discovered it sooner rather than later.

Switched from

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)

There's nothing negative about me making a switch but it's more on having other options rather than just having just one.

Review Source

SM

Scarlet M.  
Client Manager  
Market Research  
Used the software for: 2+ years

### "A versatile and user-friendly tool for creating surveys, quizzes, and forms"

February 29, 2024

5.0

Pros

One of the standout features of Microsoft Forms is its intuitive interface, which makes creating and customizing forms a breeze A wide range of question types available, including multiple choice, text and rating scales Its integration with other Microsoft 365 applications

Cons

Due to it being a cloud-based service, accessing forms and collecting responses cannot be done offline

Review Source

AJ

Adam J.  
Special Projects Coordinator  
Building Materials  
Used the software for: 2+ years

### "A great option for basic forms and automation"

December 1, 2022

4.0

It's been a great, simple tool for building workflows and basic information gathering forms to streamline and automate processes. Intuitive and has powerful connectors into power automate.

Pros

The ease of use, sharing, and connecting with power automate makes this a strong contender for simple workflows and information gathering for M365 users.

Cons

It can be a bit 'over-simplified' at times. Like a lot of things Microsoft - it's a great start but feels like it could benefit from more mature feature set, especially as a business process / workflow tool for those who don't need the full suite of power platform tools.

Review Source

Mrinmai S.  
Director  
Information Technology and Services  
Used the software for: 2+ years

### "The simplest form and survey builder"

July 12, 2022

4.0

Pros

It's great for creating quick forms and surveys and sharing them with others. The user interface is very easy to use and simple.

Cons

Overall it's great simple surveys and data capturing forms but when it comes to custom-designed forms with more complex logic and workflow, it still needs a lot of improvement.

Review Source

SG

Suresh G.  
HR Manager  
Mechanical or Industrial Engineering  
Used the software for: 1-2 years

### "An Amazing Surveying Solution For Business "

January 15, 2024

5.0

Pros

I like that it offers amazing survey features. This software makes polling easy and we can track results live Forms automation is easy and so is form building

Cons

With Microsoft Forms, there hasn't been any major challenge

Review Source

VR

Verified Reviewer  
COO  
Computer Software  
Used the software for: 2+ years

### "My Performance appraisal"

October 7, 2022

5.0

I use it for doing performance appraisals and so far, it's the best tool I have used and also it's value for money as most business will be using Office 365

Pros

The ease of use. No matter how complex your survey is, you can do branching and implement some logic without writing any line of code

Cons

The report generated by the tool, should allow some edition where, company logo and other texts could be added to the report. Also allowing to update the report for comments and save it would make life much much easier.

Review Source

AH

Albert H.  
Web developer and IT  
Computer Software  
Used the software for: 1-2 years

### "Easy to use form and survey builder that is powerful when combined with Power Automate"

January 5, 2024

4.0

Pros

It's very easy to use, setup, and configure. It also connects with Microsoft Power Automate and Zapier which connects this form to tons of automation and integrations.

Cons

Out of the box, the functionality is very limited. The documentation for using with Power Automate and Zapier is not the greatest.

Alternatives considered

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[Zoho Survey](https://www.capterra.com/p/131426/Zoho-Survey/)[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)

Review Source

BV

Brittany V.  
Quality Engineer  
Research  
Used the software for: 2+ years

### "So easy to use"

November 29, 2023

5.0

Pros

With no training, anyone can easily create and distribute surveys to those inside and outside of the organization. The automatic low level analysis is great for checking into how things are going at a glance.

Cons

I have nothing negative to say about this product!

Review Source

AM

Anusha M.  
Business Process Lead  
Pharmaceuticals  
Used the software for: 6-12 months

### "Microsoft forms is way far better than any other survey tools"

August 28, 2023

5.0

Very happy and satisfied using the forms. We have been using forms for quiz, internal surveys and few new initiative polls

Pros

I liked many featured in the forms. However, the scheduling and the background image change was impressive.

Cons

While running a live quiz, if we had an option to add the timer for each question, that would have been more helpful.

Switched from

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)

The dependency, login limitations, controls and ease of usage made us switch to MS forms

Review Source

VR

Verified Reviewer  
Certified Financial Officer South Africa  
Accounting  
Used the software for: I used a free trial

### "Walking in the light"

April 16, 2024

5.0

Impressive and life changing experience.

Pros

User-friendly and time saving tool for professionals.

Cons

Inability to open a new window while opening the current one.

Switched from

[Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/)

Compatibility of your software and its user-friendliness.

Review Source

VR

Verified Reviewer  
Backend developer  
Information Technology and Services  
Used the software for: 1-2 years

### "Microsoft Forms review "

February 16, 2023

5.0

Overall its a good tool but market has many better options

Pros

Easy to use . It is integrated with mostly all Microsoft tools .

Cons

Compatibility issues. And it has some security concerns.it has some limited features and its a problem.

Review Source

HW

Holly W.  
Co-founder  
Pharmaceuticals  
Used the software for: 1-2 years

### "Very powerful form builder"

August 23, 2023

5.0

It's integrated with other Microsoft products, so users can easily use it to collect and analyze the data. I strongly recommend it to anyone seeking a powerful form builder.

Pros

Microsoft Forms is a fantastic tool for easily creating forms within minutes. All departments in my company primarily use MS Forms to collect process data by creating and utilizing the forms. I like that I can export my responses to Excel for further analysis.

Cons

There could be more ways to share surveys. Another thing that I don't like is that there is no way to customize the appearance of the forms very much.

Review Source

EA

Emilie A.  
gérante  
Professional Training & Coaching  
Used the software for: 6-12 months

### "Microsoft Forms pour évaluer la satisfaction de mes clients"

November 6, 2022

3.0

Je l'utilise pour questionner mes clients sur la prestation qu'ils ont achetée. Cela me permet d'évaluer rapidement leur satisfaction et agir si besoin.

Pros

La rapidité de déploiement, pouvoir faire et distribuer un questionnaire rapidement.

Cons

La personnalisation qui pourrait être mieux.

Reason for choosing Microsoft Forms

L'application fait partie de la suite Microsoft ce qui est pratique pour transférer des informations.

Switched from

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)

La gestion des données personnelles me semble mieux chez microsoft.

Review Source

Ben L.  
Instructor in Journalism  
Higher Education  
Used the software for: Less than 6 months

### "Use Microsoft 365? You need to be using this instead of Google Forms"

December 21, 2022

4.0

Pros

This is an absolute hidden gem of Microsoft 365 for me, and something I wish more people knew about. If your organization is a 365-based org, then Microsoft Forms is basically everything you would ever need Google Forms to me, with the added benefits of direct integration with 365 and the security that comes with it. It's not going to supplant Qualtrics or anything that needs to be extremely robust, but it is amazing for spinning up one-off forms that used to have to live outside your organization in Google.

Cons

As mentioned, the forms you can make with this are currently not the most complex, and design options are likewise limited. I would prefer if there were more customization options for design, specifially.

Switched from

[Google Drive](https://www.capterra.com/p/161425/Drive/)

For professional forms, switched due to the integration with Microsoft 365

Review Source

PT

Philip T.  
Business Operations Manager  
Mental Health Care  
Used the software for: 6-12 months

### "Very simple and efficient cloud form creation and management"

October 20, 2022

5.0

I looked for a simple solution for weekly management reports to be submitted remotely. MS forms provided the solution with this simple, easy to learn free product. I've been using it for about a year without any problems, and will continue to do so.

Pros

MS forms is very easy to set up and use. A form can be designed and distributed a matter of minutes and responses are very easy to access and save

Cons

The software is very simple to use, the downside of this is that it lacks customisation options beyond choosing a colour scheme and adding a logo.

Switched from

[Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/)[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Simplicity and accessibility.

Review Source

FC

Fernando C.  
Manager  
Higher Education  
Used the software for: Less than 6 months

### "Herramienta para encuestas y formularios"

December 23, 2023

4.0

En general es una buena herramienta, ya que permite analizar los resultados de la encuesta directaente en la plataforma, además de tener integración con otras aplicaciones de Microsoft, como Excel.

Pros

Es una buena herramienta para tener formularios con una retroalimentación, ya sea información u opiniones de manera sencilla.

Cons

Algunas veces cuando se coloca la contraseña y el usuario para ingresar, a pesar de ser correctos, no se puede ingresar a la aplicación.

Review Source

LB

Laíssa B.  
Especialista de Compliance  
Construction  
Used the software for: 2+ years

### "Praticidade para suas rotinas "

July 28, 2023

5.0

Pros

O Forms permite criar, de forma estruturada e criando um banco de dados, formulários para coletas de informações importantes para sua rotina.Onde eu trabalho, eu já o usei para coleta de pesquisa e, com base nas informações, apresentação de resultados, para criação de quizzes de perguntas e respostas para interação com todos os colaboradores da empresa e revisão de processos internos, trazendo mais agilidade em coletas de informações.

Cons

Até o último teste que realizei, ele não permitia que pessoas que não tinham pacote office 365 acessassem o formulário, trazendo essa limitação, porém não consigo afirmar que continua sendo esse cenário ou se a ferramenta já melhorou a forma de acessar das pessoas para preenchimento das informações.

Review Source

JB

Julien B.  
Chargé de communication numérique  
Government Administration  
Used the software for: 1-2 years

### "Un outil simple... mais efficace !"

March 1, 2024

4.0

Pros

Microsoft Forms est inclu dans la suite Microsoft 365, ce qui fait qu'il n'y a pas besoin de payer un supplément pour profiter d'un outil de vote/formulaire. En contactant MS il est possible de supprimer la mention Microsoft Forms.

Cons

Il manque peut-être quelques fonctionnalités par rapport à Typeform, notamment dans la mise en page... C'est moins beau que certains concurrents

Review Source

AC

Anil C.  
Marketing Executive  
Marketing and Advertising  
Used the software for: 2+ years

### "Forms with Microsoft Forms"

June 24, 2022

4.0

Microsoft Forms give you space to create forms and surveys, it helps you really important features.

Pros

Microsoft Forms is essential tool to create forms and surveys, it is really important to create with it.

Cons

Microsoft Forms is quite slow when you are working but it gives important features.

Review Source

CAV

Charles Angelo V.  
quality analyst  
Outsourcing/Offshoring  
Used the software for: 1-2 years

### "microsoft forms review"

January 29, 2024

5.0

Pros

Microsoft forms is user friendly. It offers a wide variety of features that help companies to be efficient in their daily task. I love how you can download file in excel format so you can do your reports much easier.

Cons

None at all. It is an amazing tool to use.

Review Source

VR

Verified Reviewer  
Research Assistant  
Higher Education  
Used the software for: 2+ years

### "Forms, surveys and quizzes all with ease"

May 2, 2022

5.0

Simple tool but with limited customization

Pros

The platform is really helpful in creating and conducting various kinds of polls, surveys, forms and quizzes. Not much effort is required if using the templates.

Cons

There are built-in templates but there is not much flexibility. Templates are limited. Customization is limited. Sharing is a problem even within the Microsoft products like teams. The UI is sometimes buggy. the UI needs to be simplistic

Switched from

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)

The organization changed to Microsoft Forms

Review Source

SG

Saksham G.  
MBA Studnet  
Education Management  
Used the software for: 2+ years

### "Making surveys quicker and better - Microsoft Forms"

January 13, 2023

5.0

Microsoft Forms has a great UI that makes tracking responses especially convenient. It offers in-built analysis also that gives you the insight you're looking for without any efforts.

Pros

The interface of the forms is pretty modern - both as a creator and as a responder. You can have surveys created and floated right away.

Cons

While creating a survey, the option to select the type of question can be improved. Also, in case you want to change the question type later on, it becomes a bit tough.

Review Source

Derick V.  
Desenvolvedor RPA  
Information Technology and Services  
Used the software for: 6-12 months

### "Aplicativo Microsoft Forms"

September 23, 2022

5.0

Pros

A facilidade em criar e compartilhar questionários

Cons

Até o momento sem contras com o software

Review Source

AS

Andres S.  
Recruitment Supervisor  
Outsourcing/Offshoring  
Used the software for: 6-12 months

### "Mid-complex tool recommended for sporadic surveys"

November 30, 2022

4.0

Pros

It is included in the Microsoft suite, it does not have to be purchased individually.It is a good tool for simple surveys

Cons

It does not have a general spreadsheet that gets updated when a new response comes in. You will need to download a copy each time a new response is filled.

Review Source

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