# Page 3 | Microsoft Forms Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Microsoft Forms the right Survey solution for you? Explore 324 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/246649/Microsoft-Forms/reviews

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Microsoft Forms

4.6 (324)

[View alternatives](https://www.capterra.com/p/246649/Microsoft-Forms/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 17th, 2026

# Page 3 - Reviews of Microsoft Forms

## Showing most helpful reviews

Showing 51-75 of 324 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

YB

YURI B.  
HR  
Construction  
Used the software for: 6-12 months

### "MICROSOFT FORMS REVIEW"

March 17, 2026

5.0

THE OVERALL MICROSOFT FORMS EXPERIENCE HAS BEEN GREAT. I ACTUALLY HAVE MOVED INTO USING THIS FROM SURVEY MONKEY.

Pros

THE PROS OF MICROSOFT FORMS IS THAT IS EASY TO USE AND REALLY GREAT A COOLECTING DATA. I USED IT VARIES TIMES.

Cons

THE CONS OF MICROSOFT FORMS WELL I REALLY HAVEN'T HAD ANY AS OF YET. EVERYTHING SO FAR HAS BEEN GOOD.

Review Source

DS

David S.  
Customer Service Representative  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "It's very much straightforward for data collection."

February 11, 2025

5.0

It has been a good tool for use in regular life to solve several problems.

Pros

It's very much easy to use with other Microsoft 365 apps. It's also providing realtime data tracking feature which is my favorite.

Cons

Complex form setup is hard here and features are also limited. That's why i feel a bit uncomort using it.

Review Source

Victoria H.  
HR Director  
Insurance  
Used the software for: Less than 6 months

### "Good resource"

March 15, 2026

5.0

My overall experience with Microsoft forms was good and I would recommend others to get the product.

Pros

What I like most about Microsoft forms is it stands by the Microsoft office name of always being excellent quality and reliability.

Cons

There is not anything I liked least about Microsoft forms. I actually did not have any issues or complaints or concerns.

Review Source

NA

NOREDDINE A.  
Senior Coordinator  
Higher Education  
Used the software for: 1-2 years

### "Easy to collect data using forms"

June 18, 2025

5.0

Pros

MS Forms writes answers directly to Excel, which means I can assemble live-updating charts and pivot tables without any bother. The logical branches allow me to customize follow up questions using responses, so my surveys are more personal.

Cons

The deleting of options in dropdowns makes the list bounce around, and I need to click several times.

Review Source

MH

Michael H.  
Tech Coordinator  
Events Services  
Used the software for: 1-2 years

### "Decide quickly on trends and typical responses"

June 2, 2025

5.0

Pros

I’ve been a fan of using Microsoft Forms for department check ins, quick polls and even on event feedback. When I need quick opinions or structured input, it integrates really well with our Team's environment and saves time.

Cons

The preview wasn’t always accurate as to the flow with multiple questions triggering paths when the logic got a bit complex.

Review Source

CG

Chelsea G.  
Engagement Officer  
Education Management  
Used the software for: 2+ years

### "Great Microsoft Integration"

June 5, 2025

5.0

Amazing integration with other Microsoft products which makes it so easy to use internally. I found for surveys, registrations and data collection it was more than enough.

Pros

Easy to use interface, great for those using Microsoft products already with seamless integration, really quick to set up.

Cons

Some of the design elements are limited as well as the question types. For those requiring more in depth logic branching you may need something else.

Review Source

TP

Takeisha P.  
IT Specialist  
Information Technology and Services  
Used the software for: 1-2 years

### "Everything from basic to complex"

December 17, 2024

5.0

Overall I much prefer Microsoft Forms over other forms like surveymonkey. I found it easy to make basic forms and with a little time you can even do more complex forms. We have used it for simple forms like satisfaction surveys to forms used to register for online webinars. It is very versatile.

Pros

It is very easy to make forms with different options of questions.

Cons

It seems like you have to constantly log in to see the results. As far as I can tell you can't get a regular update sent to you with the results.

Switched from

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)

Not enough options and very hard to tailor it to meet your needs.

Review Source

VR

Verified Reviewer  
Fullstack developer  
Computer Software  
Used the software for: 2+ years

### "What else could I ask for?"

December 3, 2024

5.0

I have used Microsoft forms for suverys which gave me a better understanding of my customers interest just by sending them a link

Pros

Export data as excel is awesome, as well as all the variaty of questions types and fields

Cons

I thing UI design is poor and unactractive for many people

Alternatives considered

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[Zoho Forms](https://www.capterra.com/p/227463/Zoho-Forms/)

Reason for choosing Microsoft Forms

Microsoft has a lot more and better feature and it's for free

Review Source

VR

Verified Reviewer  
Salesforce Application Administrator  
Banking  
Used the software for: 2+ years

### "Tricky to set up, but great if you're a microsoft shop"

March 14, 2025

4.0

Pros

Good data, can link easily to other microsoft applications

Cons

higher learning curve, difficult to set up

Review Source

AB

Aaron B.  
CEO  
Non-Profit Organization Management  
Used the software for: 2+ years

### "An excellent option for 365 organizations"

December 19, 2024

4.0

Pros

Forms is an excellent product for surveys and forms, internal and external, and a critical part of the 365 organizational suite. It can integrate with Lists and Power Automate to increase functionality, and has many options for controlling settings and security. The synced results spreadsheets are extremely helpful.

Cons

The way you have to designate a Form to a personal account or a Team is a little goofy and can have some unintended consequences if not carefully managed (who has access, etc.). It's also very easy to create forms, but a little too easy to change them.

Switched from

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)

365 integration makes the product much more functional.

Review Source

AN

ABDERRAHIM N.  
Senior Professor  
Higher Education  
Used the software for: 1-2 years

### "Makes it easier to gather opinions of other team members"

June 10, 2025

5.0

Pros

Instead of using emails or arranging meetings, Microsoft Forms allowed me to gather opinions from various departments. After an event, I use Sli.do to get participants’ feedback and the results are easy to review.

Cons

Sometimes If I want to take the answers for just a part of the survey, I can not do that right away.

Review Source

NN

Nick N.  
Owner  
Textiles  
Used the software for: 6-12 months

### "Microsoft Form Builder"

July 29, 2025

5.0

Pros

I haven’t used this Microsoft product a lot, but I’ve still got some experience with it. It’s easy to use and also lets you publish forms.

Cons

Microsoft Forms is just as easy to use as Google’s form builder, and I’ve got nothing to compare them, they do the same things

Review Source

RG

Raja G.  
Directrice  
E-Learning  
Used the software for: 1-2 years

### "Trés bon outil "

February 19, 2025

4.0

Pros

J’aime la possibilité d’ajouter des questions à choix multiples, des quiz interactifs et des réponses en temps réel, ce qui est très pratique pour le travail collaboratif

Cons

Ce que j’apprécie moins dans Microsoft Forms, c’est le manque de personnalisation avancée pour les formulaires et les mises en page

Switched from

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[Typeform](https://www.capterra.com/p/137289/Typeform/)

Je suis passé à un autre produit parce que Microsoft Forms présente certaines limitations, notamment en termes de personnalisation et d’analyse avancée des réponses

Review Source

VR

Verified Reviewer  
service client  
Design  
Used the software for: 1-2 years

### "Un outil accessible et efficace pour collecter des données"

January 9, 2025

4.0

Pros

Interface intuitive permettant de créer des formulaires en quelques minutes sans compétences techniques

Cons

Franchement j'ai pas trouvé des inconvénients tout fonctionne trés bien

Review Source

MW

Meegan W.  
Educator  
Education Management  
Used the software for: 2+ years

### "Great for Sign-Out Sheets!"

October 7, 2024

5.0

My overall experience with Microsoft Forms has been positive. Its friendly interface makes it easy for users to create anything they want. From creating a pole to a sign-out sheet, Microsoft Forms offers users everything they need.

Pros

Microsoft Forms is a great product for multiple purposes. As a teacher, I use Microsoft Forms all the time. The first thing I used the software for was to create a sign-in and out of the classroom form. I was able to print off a QR code for students to scan when leaving the classroom. Administration requires us to turn in a sheet that shows which students left the classroom at the end of the week. Microsoft Forms made this task so much easier. All I had to do was print off the responses and submit them. One of the most impressive aspects of Microsoft Forms is its real-time collaboration and sharing options. It integrates seamlessly with other Microsoft 365 apps like Excel and Teams, enabling easy data analysis and sharing.

Cons

Microsoft Forms does have its limitations. It lacks customization options compared to other forms software. This could be a plus for some but a con for others.

Review Source

VR

Verified Reviewer  
Senior Frontend Engineer.  
Financial Services  
Used the software for: 2+ years

### "Has limitations but still gets the job done"

November 20, 2024

4.0

Microsoft Forms makes the process of gathering data online through surveys , a lot easier for I and my team.

Pros

Password protection for survey forms is top on the list of what I have been most impressed with on Microsoft Forms. Setting password protection for survey forms , helps to greatly reduce unauthorized third party access to my surveys.

Cons

Microsoft Forms lacks a mobile app, and real time group collaboration provisions for survey creation is absent. These are key limitations that have greatly affected the efficiency of my team when creating surveys using Microsoft Forms.

Review Source

SZ

Souha Z.  
Animatrice  
Animation  
Used the software for: 2+ years

### "Un outil simple mais limité"

February 26, 2025

4.0

Pros

Il permet de créer rapidement des questionnaires et des sondages

Cons

Manque de personnalisation avancée pour les mises en page et les designs des formulaires

Switched from

[Typeform](https://www.capterra.com/p/137289/Typeform/)

J’avais besoin de plus de flexibilité et d’options de reporting

Review Source

SC

Sean C.  
Marketer  
Marketing and Advertising  
Used the software for: 6-12 months

### "It was the first but has little advantage today"

November 22, 2025

3.0

Pros

The credibility that comes with Microsoft products. There are plenty of existing users and Microsoft is likely the selected enviorments in certain verticals, so it's useful to be familar with

Cons

I still don't know why Microsoft Forms is paid when Google Forms and all the others Forms are free. Other than being the first, I don't see a competitive advantage.

Review Source

MH

Martin H.  
Purchasing Analyst  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "A simple tool to obtain responses fast"

June 5, 2025

5.0

Pros

The automatic aggregation of results into a format I could filter, sort and analyze came from when I sent out training feedback forms Microsoft Forms. It enabled me without tallying anything manually to follow up on issues.

Cons

Most of the time I need surveys to automatically close at a set time and the only way to do that is manually or some backend workaround.

Review Source

IM

Ilkin M.  
Chief Medical Officer  
Sports  
Used the software for: 2+ years

### "Provided fast surveys for team and clients"

May 27, 2025

5.0

Pros

With Microsoft Forms I can quickly create quizzes and feedback forms for internal or external use. With automatic syncing to excel, I get a clean data view and branching logic to personalize questions based upon previous answers.

Cons

It doesn’t allow for deeper filtering or trends for comparative unless I export everything and build it manually somewhere else.

Review Source

VR

Verified Reviewer  
Infrastructure Engineer  
Education Management  
Used the software for: 2+ years

### "A simple product"

February 7, 2025

3.0

It's very good for simple tasks but not for anything business critical

Pros

Forms is quick and simple for users to use

Cons

It's generally only useful for short surveys, it is also not backed up with normal 365 backup systems.

Review Source

HA

Hamdi A.  
Chef de projet  
Internet  
Used the software for: 2+ years

### "Création rapide de formulaires et de quiz."

February 13, 2025

4.0

Pros

C'est le fait de pouvoir travailler en mode collaboratif avec le reste de l'équipe sur les mêmes formulaires.

Cons

Peu de flexibilité sur le design et la mise en forme.

Switched from

[Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[Zoho Survey](https://www.capterra.com/p/131426/Zoho-Survey/)[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)

Nous avons changé pour le prix et la facilité d'utilisation.

Review Source

VR

Verified Reviewer  
Software Engineer  
Retail  
Used the software for: 2+ years

### "Standard for Internal User Surveys"

December 28, 2024

4.0

I've used it more for feedback forms if I create them. I'm most just a user but have created a few.

Pros

Easily integrates with 365 platform, and can access results from many different communication channels.

Cons

It is outdated in the layout, not much change there. Not a bad thing necessarily, but necessarily intuitive either compared to other platforms like Qualitrics.

Review Source

MB

Marko B.  
Assistant Director  
Education Management  
Used the software for: 2+ years

### "Good option to collect user input, post-event surveys etc."

November 1, 2024

5.0

Overall, the MS Forms are a reliable way to collect answers from users, as they provide with a good mix of features and ease of use. If you want a bit of extra, like I often do, it might be a bit tricky to set all the things and be sure that it is shown to the users in the exact way you wanted, but it is managable. If you do not need some extra features this is a great option, especially if your organization uses 365 so all your data is within the same system.

Pros

MS Forms are really easy to set up, and you not only get an excel file with the individual results, but get the overview of the answers with charts and you can see the data real time in a nicely presented view.

Cons

Like all MS products, sometimes it might be a bit of a hassle to set up sharing with the right set of privileges, adapt the look and feel, but it is managable.

Switched from

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)

company switched to microsoft 365 and we wanted to have all the data in the same system

Review Source

XL

Xiang L.  
Director  
Information Services  
Used the software for: 1-2 years

### "Easy create forms for share and analysis in Microsoft System"

February 21, 2025

4.0

It is easy and helpful to have Microsoft Forms when using it within Microsoft ecosystem.

Pros

Our compuany uses Microsoft 365, Microsoft Forms can be exported to Microsoft other applications, like Excel and SharePoint for review and analysis.

Cons

We tried to integrate it with other non Microsoft applications, but it did not work or work with low performance.

Review Source

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