# Page 5 | Microsoft Forms Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is Microsoft Forms the right Survey solution for you? Explore 324 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/246649/Microsoft-Forms/reviews

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Microsoft Forms

4.6 (324)

[View alternatives](https://www.capterra.com/p/246649/Microsoft-Forms/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 17th, 2026

# Page 5 - Reviews of Microsoft Forms

## Showing most helpful reviews

Showing 101-125 of 324 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KV

Kirti V.  
Senior Recruiter  
Automotive  
Used the software for: 2+ years

### "A good product for generating surveys and collecting inputs"

January 5, 2025

4.0

Overall good for creating surveys,sharing it with users and collecting their inputs

Pros

Forms is quite good to create a questionnaire and share it with users for getting their inputs .All the result can be viewed in summary view and also exported to excel

Cons

There should be options to send reminder to user if they haven't filled the form

Review Source

ME

Monica E.  
Learning and development coordination  
Education Management  
Used the software for: 6-12 months

### "Pro and Cons of Microsoft Form from a user and admin perspective"

January 13, 2025

4.0

Pros

It is a versatile tool that helps to easily create a form, share it with people, collect responses and analyse them. Responses are displayed in real-time, with auto-generated graphs and charts for quick analysis. it also supports accessibility features such as screen readers and keyboard navigation, making it inclusive.

Cons

Compared to competitors like SurveyMonkey, Microsoft Forms has limited question types, branching logic, and customisation options. You can't control layout or advanced styling and  while it provides graphs and charts, there’s a lack of deep analytical tools without exporting data to Excel.

Review Source

GC

Gustavo C.  
Professor Titular  
Primary/Secondary Education  
Used the software for: 6-12 months

### "Facil Acesso e Compartilhamento"

December 14, 2024

5.0

Boa experiências, a dinamica e facilidade do forms ajuda muito

Pros

Facilidade de Acesso, Comprometimento, Facil compartilhamento e Segurança

Cons

As vezes não salva as informações e é necessario prencher novamente.

Switched from

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)

Praticidade e informações diretas com o sistema Outlook e ferramentas do Microsoft 360

Review Source

Martina E.  
Sales Marketing Manager.  
Financial Services  
Used the software for: 2+ years

### "My preferred way to collect data."

October 26, 2024

4.0

Pros

Microsoft Forms provides diverse themes and templates, which affords me the freedom to customize my survey forms to fit my preferences. There is also the option to create my own themes from scratch ,that fit what into what I am looking to achieve with my surveys.

Cons

Microsoft Forms doesn't make provisions for a mobile app, that would afford me the opportunity to create, edit and modify my surveys on the go, from the comfort of my mobile phone.

Review Source

VR

Verified Reviewer  
Mechanical Engineer  
Animation  
Used the software for: Less than 6 months

### "Great for Quick Feedback"

November 18, 2025

4.0

Overall, Microsoft Forms was easy to use and reliable for collecting feedback, though it lacked some advanced customisation options.

Pros

I liked Microsoft Forms for its simple interface and quick setup, making it easy to create surveys and collect responses efficiently.

Cons

Some customisation options were limited, and advanced features felt basic, which made complex surveys harder to create effectively.

Review Source

SW

Sam W.  
Helpdesk Manager  
Financial Services  
Used the software for: 1-2 years

### "Fantastic for feedback and logging processes"

December 13, 2024

5.0

Pros

Easy to use, good integrations and clear results

Cons

Can be difficult to collaborate with people on the same form, requires power automate knowledge to incorporate into a wider ecosystem

Review Source

JS

Jessica S.  
Regulatory Affairs Specialist  
Medical Devices  
Used the software for: 1-2 years

### "Highly Recommend"

October 7, 2024

5.0

I have used Microsoft Forms many times to collect feedback from colleagues and overall, it has been a very useful tool.

Pros

I love that this tool is not only free, but so easy to use! To make your work even faster, it has a bunch of pre-loaded templates if you're making a common form such as a feedback survey. Those templates can easily be edited to customize text, multiple choice answers, etc. I love that it also has a way to check how the form would look on both desktop and mobile platforms, as well as different layouts to try.

Cons

I can't think of a single like I do not like!

Review Source

Giovanni C.  
Graphic Designer  
Graphic Design  
Used the software for: Less than 6 months

### "Un modo facile per creare questionari avere subito feedback"

January 13, 2025

4.0

Nell'agenzia pubblicitaria dove lavoro conduciamo ricerche di mercato proprio grazie a Microsoft Forms che ci aiuta in maniera semplice a creare sondaggi e questionari. Un ottimo strumento per avere dei feedback sui prodotti che pubblicizziamo.

Pros

Uno degli aspetti più interessanti di Forms è la possibilità di poter accedere ai propri moduli da qualsiasi dispositivo, anche via browser.

Cons

C'è si la possibilità di personalizzazione con dei temi ma secondo me le funzioni sono molto basilari e con poca scelta. Da graphic designer, avrei preferito più opzioni per creare moduli più accattivanti.

Review Source

MS

Michelle S.  
Recruiter  
Automotive  
Used the software for: 2+ years

### "Overall a great product to use!"

December 6, 2024

5.0

I use MS Forms to send customizable event invitations/surveys to my employees throughout the year. It's simple to create the invitations/surveys and the form in which you can receive the results is very clean and detailed (as little or as much as you'd like). Overall a great product to use!

Pros

MS Forms is easy to use, you have endless options when creating event invitations/surveys.

Cons

Overall MS Forms is a good product, I would just like to be able to customize the sizing of uploaded pictures.

Review Source

JC

Jen C.  
HR Advisor  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Simple tool, enough for basic needs"

December 10, 2024

3.0

It's enough for basic survey needs. It's a good alternative for collecting information like sing up/registration.

Pros

Very simple to set up, user friendly. Linked with other google products to make data extraction easy and integration easy into presentation/reporting.

Cons

Cannot generate complex data, what if rules limited, lack of AI generated functions like other real survey programs

Review Source

QB

Quantieshia B.  
Foudner CEO  
Entertainment  
Used the software for: 6-12 months

### "More Creative Options"

November 20, 2024

5.0

It a great experience just want more creative options.

Pros

I like that I can create different forms

Cons

I wish there were more creative options to choose from

Review Source

JW

Jonas W.  
HR  
Information Technology and Services  
Used the software for: 6-12 months

### "Simple and Effective Tool for HR Surveys and Feedback Collection"

January 28, 2025

4.0

Microsoft Forms is an excellent tool for HR professionals seeking a simple and efficient way to gather employee feedback, conduct surveys

Pros

Ease of Use, Real-Time Responses and customizable templates

Cons

Limited advanced analytics, only basic customizations and dependency on microsoft ecosystem.

Review Source

PW

Parker W.  
Teacher  
Education Management  
Used the software for: 2+ years

### "Great for Quick Surveys"

September 16, 2024

5.0

I use Microsoft Forms whenever I need to quickly get student feedback for my classroom. I also use the software to keep track of student bathroom breaks. I have them scan a QR code I created so they can easily sign in and out when they need to leave the room. We are required to have documentation of this so using Microsoft Forms makes it very easy for teachers.

Pros

I like that I can make a quick survey for my students. I am also able to easily make a QR code so students can easily scan to find the form they need.

Cons

One con is you can't view the names of students in alphabetical order.

Review Source

RN

Rachael N.  
Graduate Student  
Education Management  
Used the software for: Less than 6 months

### "Love Microsoft Forms"

February 20, 2025

5.0

I really enjoyed using Microsoft Forms and would recommend it to anyone.

Pros

I loved using Microsoft Forms! It made it so easy to create a form, even as a beginner who had never done it before. I love that it had options I could choose from for the responses and generated an email to me for each response. It was very easy to use and helpful.

Cons

I can't think of anything I didn't like about Microsoft Forms. I feel as though I had a really positive experience.

Switched from

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)

Microsoft Forms was easier to use and connected with my email on Outlook.

Review Source

MS

Maria S.  
Client Affairs  
Financial Services  
Used the software for: 1-2 years

### "Useful For Work Settings"

October 10, 2024

5.0

It’s simple and easy to use for a broad audience

Pros

It allows my company to register an attendance list for events.

Cons

The standard formsUI is a little outdated based

Review Source

TZ

Tiffani Z.  
Ministry Director  
Religious Institutions  
Used the software for: 1-2 years

### "Simple but great tool"

October 21, 2024

4.0

Microsoft forms provide an easy way to create surveys, RSVPs, or sign-up. While the options for design are limited the ease of use and instant publication make it convenient and simple to use.

Pros

Easy to create a form for RSVPs, surveys, and to customize.

Cons

There are limited options for layouts and custom designs.

Switched from

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)

Microsoft forms was included with our Microsoft package at work.

Review Source

IR

Iain R.  
principal engineer  
Civil Engineering  
Used the software for: 1-2 years

### "MS Forms review"

September 26, 2024

5.0

Positive as can quickly gain opinions from a wide audience on a topic

Pros

Quick and easy to set up form/questionaire which can be shared around the team.

Cons

Sometimes find the online portal for the forms can be difficult to find responses to forms.

Review Source

AW

Allison W.  
Lab Processor  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Microsoft Forms Review"

April 2, 2025

5.0

Pros

It was user friendly and easy to navigate.

Cons

I don't have any complaints about Microsoft Forms

Review Source

SF

Sheri F.  
Assistant Station Leader  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Try it, you'll love it!"

October 9, 2024

5.0

I recommend it to all my friends and family

Pros

It's easy to use, I'm always doing surveys and questionnaires and this software is my go to

Cons

There's nothing I didn’t like, I use the software often and always get good results

Review Source

AA

Ana A.  
Estagiário de Investigação  
Higher Education  
Used the software for: Less than 6 months

### ""Ferramenta Eficaz para Coleta de Dados Simples"

February 25, 2025

4.0

Microsoft Forms é uma ferramenta prática e eficiente para coletar dados, com integração fácil ao Microsoft 365.

Pros

A interface simples e intuitiva facilita a criação rápida de formulários e questionários.

Cons

As opções de personalização são limitadas, especialmente em termos de design visual.

Review Source

NP

Norman P.  
Chief Customer Officer  
Information Technology and Services  
Used the software for: 2+ years

### "It does the job and that's bout it"

November 8, 2024

3.0

It does the job if you have it with your Microsoft 365 package and don't want to spend the money for a better product.

Pros

It is has all the basics that you need and not much more.

Cons

It is very basic and not very user friendly. Terrible UI.

Review Source

VM

Vik M.  
Commercial Account Mgr  
Airlines/Aviation  
Used the software for: 2+ years

### "Great product, highly recommend."

November 7, 2024

5.0

Easy to use and navigate, end users need no training to use this. Accessible by all. It's secure and trustworthy.

Pros

Easy to use. You can customise and personalise the forms with themes, colours and logos. It allows for feedback to be instantly received.

Cons

There seems to be some limitations to the question types that can be used. Feels a little basic too at times. The customisations seem limited.

Review Source

KM

Keri M.  
Personal services  
Consumer Services  
Used the software for: 1-2 years

### "Microsoft forms review"

February 6, 2025

5.0

Pros

What I like most about Microsoft forms is the ease of use

Cons

What I like least about Microsoft forms is literally isn't anything I don't like about it it's easy it's cheap and it works

Review Source

SB

Sujata B.  
Influencer  
Entertainment  
Used the software for: 6-12 months

### "Very Attractive Forms"

November 3, 2024

4.0

It has been really a positive experience using Microsoft Forms. It is easy to use and deploy as well and the attractive forms is a plus point.

Pros

It is easy to use to make forms as well as polls for our Patrons. It also is easily accessible as it comes bundled with Microsoft 365. I also like it for the availability of various templates which make the forms look attractive.

Cons

There are no any cons that I have encountered apart from a humble request to add more customization options.

Switched from

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)

It looks much more professional as compared to google forms.

Review Source

JG

Jeremy G.  
Game Developer  
Computer Games  
Used the software for: 6-12 months

### "Microsoft Forms is expensive, but worth it if you can afford."

September 22, 2024

4.0

I use Microsoft Forms for tester feedback when running beta tests for games and software. It has provided everything necessary to gather the needed data and interpret it so I can make that alterations to projects that need to be done.

Pros

The options is Microsoft Forms are top notch. Any kind of survey you need to send out, with every kind of question, and every way of gathering that data is available to you.

Cons

The pricing structure of Forms is very frustrating. Having to buy the the whole 365 suite in order to use Forms is bad.

Switched from

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)

Needed more features in order to fulfil what was needed

Review Source

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