# Page 7 | Microsoft Forms Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 7 - Is Microsoft Forms the right Survey solution for you? Explore 324 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/246649/Microsoft-Forms/reviews

---

Microsoft Forms

4.6 (324)

[View alternatives](https://www.capterra.com/p/246649/Microsoft-Forms/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 17th, 2026

# Page 7 - Reviews of Microsoft Forms

## Showing most helpful reviews

Showing 151-175 of 324 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JS

Jodi S.  
Coordinator  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "A good tool"

September 15, 2024

4.0

Very useful for in house surveys and questionnaires.

Pros

Very intuitive software that is very accessible for everyone to use.

Cons

Minimal customisation allowed and it has a pre-set format.

Review Source

OB

Olivia B.  
FOA  
Medical Practice  
Used the software for: Less than 6 months

### "Optimis Corp Review "

October 2, 2024

5.0

My overall experience has been very easy going.

Pros

What I like most about Microsoft forms is the abundance of forms to choose from along with the variety.

Cons

There is nothing I currently dislike about the software.

Review Source

VR

Verified Reviewer  
エネルギー  
Government Administration  
Used the software for: 1-2 years

### "初めての設定でも簡単に設定できる"

December 26, 2024

4.0

色んな場面で目にするので親しみはあるし、作る方も、答える方も使いやすい。しかし、デザインがイマイチ。もう少し色々な機能があればいいなと思う。

Pros

基本設定が分かりやすく、初めて作る時もトラブルなく作成できた。答える時も簡単に答えるので使いやすい設定になってると思う。

Cons

デザインがシンプルでややかたいイメージである。また、もう少し答えの機能を工夫して欲しい。

Review Source

TA

Tolga A.  
Marketing Executive  
Information Technology and Services  
Used the software for: 1-2 years

### "Simple and Effective Tool for Surveys and Feedback Collection"

October 25, 2024

4.0

Microsoft Forms has been a convenient tool for creating surveys, quizzes, and feedback forms quickly.

Pros

it has a user-friendly interface and is great for basic surveys and polls.

Cons

Limited basic customization options, no anonymous option by default.

Review Source

nomthandazo D.  
ARTIST  
Arts and Crafts  
Used the software for: 1-2 years

### "EASY TO USE APP "

August 19, 2024

5.0

So I always use this app at varsity because with RSVP and surveys they use this app a lot, I had a challenge with uploading a document recently.

Pros

what I like about the app is that its good to get feedback , I its good for RSVP for a meeting on teams.

Cons

On certain phones if you have to upload a file it wont work and you have to use a laptop.

Review Source

TM

Timo M.  
Inbound Operator  
Logistics and Supply Chain  
Used the software for: I used a free trial

### "Super Programm für Umfragen zu erstellen "

February 12, 2025

5.0

Microsoft Forms ist benutzerfreundlich, und echt Super für Umfragen oder auch Quizfragen zu erstellen

Pros

Sehr gutes Programm um Umfragen zu erstellen

Cons

Microsoft Forms ist bei der Anpassung eingeschränkt

Review Source

BC

Billie C.  
Marketing coordinator  
Market Research  
Used the software for: 6-12 months

### "Great for beginners "

August 26, 2024

4.0

It’s great for beginners, however it has limitations in terms of design

Pros

How easy it is to use and get the hang of. beginner friendly

Cons

There is some limitations of the design of Microsoft forms in comparison to competitors

Review Source

VR

Vicky R.  
Office Manager  
Construction  
Used the software for: 2+ years

### "Great Form Maker"

August 26, 2024

5.0

Microsoft Forms is a useful software that our company relies on extensively.

Pros

It has a streamlined interface that makes it easy to create forms and share them via email, and view them online.

Cons

You have limited customization options for forms, as they are designed to be simple and easy to use.

Review Source

AM

Alexandra M.  
Operations Manager  
Chemicals  
Used the software for: I used a free trial

### "There are Cheaper Options, But it's Good!"

February 5, 2025

4.0

Pros

I appreciate the ease of virtually administering surveys.

Cons

There are free versions on the market with different companies.

Review Source

WD

Whitney D.  
Ceo  
Retail  
Used the software for: 6-12 months

### "Simple and Effective"

October 14, 2024

5.0

Microsoft Forms is a reliable and straightforward tool for creating surveys, quizzes, and polls. Its integration with the Microsoft 365 suite is a significant advantage, making it easy to use within an existing Microsoft ecosystem. However, the limited customization and advanced features might be a drawback for some users.

Pros

Ease of use, variety of question types, and security and privacy.

Cons

Basic analytics, limited customizations, subscription need.

Review Source

TA

Ty A.  
Director  
Civic & Social Organization  
Used the software for: 1-2 years

### "Excellent for Data Collection & Analysis"

September 23, 2024

5.0

Really great experience with Microsoft Forms. I found the interface intuitive and easy to customize. Simple to create and export necessary data for analysis. 10/10!

Pros

I loved that it was very easy to use and exported data into an Excel file that was easily and automatically saved to my SharePoint.

Cons

What I liked least was the aesthetics. I thought the customization of the form's appearance could have been better, but I didn't dislike it completely. Really good options available though.

Review Source

KH

Kimberley H.  
Business Development Specialist  
Management Consulting  
Used the software for: I used a free trial

### "A Microsoft Forms Review."

September 24, 2024

5.0

Pros

I like the variety of templates and ease of writing a form.

Cons

I don't like how the form isn't always easily moved to another platform.

Review Source

zS

zarin S.  
student  
Education Management  
Used the software for: 1-2 years

### "Microsoft Forms"

July 10, 2024

5.0

My overall experience with Microsoft Forms is positive, especially for its ease of use and seamless integration within the Microsoft 365 ecosystem. Creating basic surveys and quizzes is a breeze, and the real-time collaboration and basic analysis tools are helpful for quick feedback and team projects. However, the lack of advanced features, limited customization options, and rudimentary reporting capabilities are drawbacks. It's a good tool for simple tasks and for those heavily invested in Microsoft products, but it may not satisfy users who require more sophisticated survey functionality or deeper integration with external tools.

Pros

What I appreciate most about Microsoft Forms is its seamless integration with the Microsoft 365 ecosystem. This allows for effortless collaboration on surveys, quizzes, and polls within familiar tools like Teams and SharePoint. Additionally, the ability to easily export data to Excel for further analysis streamlines the entire feedback collection and evaluation process.

Cons

Microsoft Forms has limitations in advanced features and customization, lacking options for complex branching logic or question randomization. Its analysis tools are basic compared to dedicated survey platforms, and integration with third-party apps is limited. The free version also imposes restrictions on response limits and question types.

Review Source

YL

Yi L.  
Compositor  
Entertainment  
Used the software for: 6-12 months

### "Good if your workflow is all microsoft"

September 10, 2024

5.0

Straight forward and easy to use, love how it integrates with other microsoft products like excel

Pros

Synergizes with other microsoft products

Cons

Doesn't really synergize with non microsoft options

Review Source

SC

Stuart C.  
Warehouse manager  
Food Production  
Used the software for: Less than 6 months

### "Easy to create surveys with "

September 11, 2024

4.0

It’s easy and great to create surveys with, offering customisation however it is more basic than other platforms which offer more comprehensive analytics

Pros

It’s great to create create surveys with as it is extremely customisable and easy to use

Cons

The platform is more basic than other softwares analytics wise

Review Source

EM

Emily M.  
Speech and Language Therapist  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Brilliant way to receive true feedback and easy to use"

December 24, 2024

5.0

Pros

very simple to use and excellent to receive feedback, especially being able to anonymise data.

Cons

There is limited design customisations beyond adding a logo and colour scheme.

Review Source

VR

Verified Reviewer  
Owner  
Entertainment  
Used the software for: 6-12 months

### "Great For Capturing Basic Event Feedback"

August 28, 2024

5.0

Overall, I liked my experience with MS Forms. I mostly use it for post-performance surveys.

Pros

I loved having all the forms I needed in one platform.

Cons

Some of the template-building features are pretty basic.

Alternatives considered

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)

Reason for choosing Microsoft Forms

It was part of the MS Suite I used for other aspects of my business.

Review Source

ED

Erika D.  
Revisor  
E-Learning  
Used the software for: 2+ years

### "O melhor formulário"

August 20, 2024

5.0

O Microsoft Forms me ajuda no trabalho, pois uso como forma de cadastro, a facilidade de receber link, cadastros e feedbacks é o motivo de escolher o Forms.

Pros

Gosto da facilidade de criar formulários de feedback e de cadastros para o meu trabalho de forma organizada.

Cons

Não tive problema algum até hoje. É muito fácil de usar.

Review Source

MH

Mahmoud H.  
Field specialist  
Biotechnology  
Used the software for: 6-12 months

### "As effective as the form creator!"

September 5, 2024

4.0

Pros

Simple to use, clear forms with clear instructions/prompts. Used to enter weekly work schedules.

Cons

As with any software, if the forms are not designed well it makes some processes redundant and prone to error.

Review Source

LM

Louise M.  
Chef produit  
Retail  
Used the software for: I used a free trial

### "Facile à personnaliser"

January 2, 2025

5.0

Pros

Ce logiciel permet de personnaliser de manière très facile les sondages, assez intuitif

Cons

L'interface pourrait être améliorée visuellement

Review Source

VR

Verified Reviewer  
Business Intelligence Analyst  
Higher Education  
Used the software for: 2+ years

### "Microsoft Forms User in Higher Education"

June 20, 2024

5.0

I use Microsoft Forms with Power Automate to streamline several processes for internal and external stakeholders. It is a powerful asset when used in unison with other Microsoft tools.

Pros

I like how easy it is to create and deploy forms using the platform. Microsoft Forms excels when it is combined with other features in the Microsoft environment as other platforms offer more customization and branded templates.

Cons

I don't like how limited the ability to customize the look of Microsoft Forms is. I truly think other platforms have a better look for respondents, but it does what it needs to do.

Review Source

AM

Andrew M.  
Researcher  
Research  
Used the software for: Less than 6 months

### "Microsoft forms - very easy to use"

October 19, 2024

4.0

Very quick and easy to use. I like that it isn't over complicated.

Pros

I like that it is very user friendly and quick and easy to use and understand

Cons

I wish there were a greater range of questions to choose from on the forms.

Review Source

JN

Joshua N.  
Application Specialist  
Retail  
Used the software for: 2+ years

### "Does what you expect but why is there still no e-signatures?"

July 1, 2024

4.0

Pros

Useful for us when the scope of the people required to fill out the forms are within the organisation, but beyond that we tend to avoid it. It's good to see that anyone can pick it up and build out a form fairly quickly. The analytics on the data received is concise enough to give you what you need. We also use it alongside Power Automate for it to feed into other processes where an additional approval step is required and it's easy to track alongside Power Automate to ensure the flow is working.

Cons

It can be really troublesome with handing ownership of the form if the person that has created it under their own microsoft account has exited the business. Typically, we have to push it to a 365 group so that other people can access it and manage it. In addition, it still does not have e-signatures to this day resulting in us having to implement JotForm for specific forms that require signatures.

Alternatives considered

[Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)

Reason for choosing Microsoft Forms

Because JotForm has the functionality to accept e-signatures

Review Source

TY

Tsunghan Y.  
エンジニア  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "アンケート作成時の便利ツール"

August 10, 2024

4.0

Pros

簡単にアンケートを作成できるため、意見の収集、出席のまとめ、投票の統計などの作業を効率よく完成できる。またexcelファイルの生成もできるため、使い道が多い。

Cons

問題に対する解答の制限については、数字のみに限定できるが、それ以外の制限は設定できない。例えば、英語限定、日本語限定、全角限定など。より設定を増やしてほしい。

Switched from

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)

Microsoftのoffice 365との連携がよく、統計した結果を簡単にoffice 365で整理、シェアできる。

Review Source

HW

Hollace W.  
Deputy Director  
Research  
Used the software for: 6-12 months

### "Easy Integration and Collaboration"

September 5, 2024

5.0

Pros

The ease of use of this platform is truly top-notch. As with all Microsoft products, it's easy to integrate settings and collaborate as well, which is crucial for my team.

Cons

Sometimes, Forms has a difficult time syncing properly across different users; however, the problem usually does not persist for very long.

Review Source

Similar Products

Featured

## Send me user reviews about this product

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.