# Page 8 | Microsoft Forms Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 8 - Is Microsoft Forms the right Survey solution for you? Explore 324 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/246649/Microsoft-Forms/reviews

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Microsoft Forms

4.6 (324)

[View alternatives](https://www.capterra.com/p/246649/Microsoft-Forms/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 17th, 2026

# Page 8 - Reviews of Microsoft Forms

## Showing most helpful reviews

Showing 176-200 of 324 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

GM

Galateya M.  
Executive Administrative Assistant  
Computer & Network Security  
Used the software for: 6-12 months

### "Positive feedback"

August 26, 2024

5.0

My overall experience with Microsoft Forms is positive

Pros

I like the flexibility of designs and the many options for the answers

Cons

sometimes it won't load when loaded form the QR code.

Review Source

MM

Mariia M.  
Manager  
Transportation/Trucking/Railroad  
Used the software for: I used a free trial

### "My personal experience "

November 14, 2024

5.0

Was good and convenient to navigate platform

Pros

Convenient to use when you need to find necessary form

Cons

Nothing as I remember at all but I used that only couple times

Review Source

CM

Cheyenne M.  
None  
Gambling & Casinos  
Used the software for: 6-12 months

### "Microsoft forms"

August 13, 2024

5.0

I loved it all together as i said before if your a teacher this here is a must you can do all the simple stuff all in one place

Pros

I loved it i am able to create polls quizes and questionnaires all in one place this every teachers must have i aint a teacher buti enjoy this on my free time

Cons

Theres wasnt a thing i did not like about it

Review Source

DA

Dragos A.  
Director  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Microsoft Forms"

July 19, 2024

5.0

Microsoft Forms is easy to use and data is exported very easily without any problems or complicated export steps.

Pros

They came as a bonus on the Office pack and used them regularly. It is easy to use and creating something does not take too much time. It isnice that the fields are customizable and the user interface is friendly. Another thing I really like is that the results are very easy to export.

Cons

It is not perfect but there are no cons worth mentioning here.

Review Source

RP

Robert P.  
Chief Technology Officer  
Law Practice  
Used the software for: 1-2 years

### "Simple form but big task"

July 26, 2024

4.0

Pros

Was able to use forms to create a conference call email based on user submission information.

Cons

Bit of a learning curve, but once the basics are learned it was easy to understand and implement.

Review Source

PC

Pamela C.  
Client manager  
Accounting  
Used the software for: Less than 6 months

### "Robust software "

October 29, 2024

4.0

Pros

Customizable, integrates with Ms 365. Can upload files

Cons

Limited customization options, can have more templates

Review Source

AK

Andi K.  
Capital Projects Technologist  
Civil Engineering  
Used the software for: Less than 6 months

### "Microsoft Forms Review"

August 26, 2024

4.0

My overall experience with Microsoft Forms has been quite positive, especially considering its role as a straightforward and accessible tool for creating surveys and quizzes.

Pros

It has a user-friendly interface, making it simple to create surveys, quizzes, and polls without needing extensive training or experience.

Cons

Microsoft Forms requires an internet connection to create and submit forms, so it’s not ideal for scenarios where offline access is needed.

Review Source

EO

ELVIS O.  
Apprentice  
Accounting  
Used the software for: 6-12 months

### "A Very Powerful and Flexible Online Form Builder for Streamlining Data Collection"

July 22, 2024

5.0

My overall experience with Microsoft Forms has been excellent

Pros

Microsoft Forms is a user friendly tool that simplifies creating and managing online forms, surveys and quizzes. It has intuitive designs and robust features

Cons

There is restriction on file uploads whereby large files can not be uploaded

Review Source

BAF

Bogdan Alexandu F.  
Stock Manager  
Automotive  
Used the software for: 1-2 years

### "Forms - just good"

July 4, 2024

5.0

Microsoft Forms is a easy to use app, it is already included in Microsoft pack so i can consider is free. It has a intuitive UI and creating a form is a piece of cake.

Pros

I use Microsoft Forms whenever i need to found users opinion or team opinion. Creating a surveys or a quizz in Microsoft Forms is very easy, it has many customizabile fiels that are easy to use.

Cons

There are no cons for Microsoft Forms that are worth mentioning.

Switched from

[Zoho Forms](https://www.capterra.com/p/227463/Zoho-Forms/)

It was already included in Office pack..

Review Source

HS

Hugo S.  
Photographer  
Photography  
Used the software for: 2+ years

### "Great for simple forms"

June 30, 2024

5.0

Very successful as easy to create share and analyse surveys. I have a Microsoft office subscription so making forms was seamless and of no added cost.

Pros

its ease of use and integration with other Microsoft products such as Microsoft Excel. Very easy to create, share and finally review all the data.

Cons

Potentially a bit too basic with the scope of data input.

Review Source

Priya B.  
Advisor  
Entertainment  
Used the software for: 2+ years

### "Good to use for short and simple surveys"

June 21, 2024

5.0

For my short term accessibility and polling within short distribution list, I find it great to use

Pros

It’s easy to use and implement when to do short distribution of survey or to do polling with the basic features available.

Cons

It’s a hassle when to be used widely, also it’s very basic to play around in looks and all.

Review Source

NC

Nick C.  
Clinical Director  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "A small business's dream come true"

August 29, 2023

5.0

We knew we needed a program to track objective and subjective assessments of clients progress. We knew what questions we wanted answered, and we knew whom we needed to answer each set of questions. With that knowledge, we began looking for a product that could provide that. What we found was software that either did not meet our needs or software that was geared towards large healthcare organizations with budgets exponentially larger than ours. Thankfully we found Forms in a Microsoft Bundle we had purchased. We didn't know we needed it, but by sheer luck, we ended up with it and decided to give it a try. For a minimal investment of time and no capital investment, we have created the program that didn't previously exist. I can't say enough about the ability of Forms to meet our needs.

Pros

Microsoft Forms allows us to create questionnaires for our staff, students, and families in very little time. These forms and the reporting that follows them influence our decisions for client progression. It has allowed us to take a variety of sources of information and condense them into quantifiable results.

Cons

For what we needed, it requires someone with the technical knowledge to operate Forms and the operational knowledge to know what questions needed to be asked. Without both, it would be rather useless. Luckily for us, we are overloaded with operational knowledge, and the relative ease of using Forms means that we have multiple people capable of handling the actual creation.

Review Source

Stuart W.  
Teacher Of Accounting  
Education Management  
Used the software for: 1-2 years

### "Microsoft Forms is a simple way to boost and streamline your teaching effort"

February 10, 2024

5.0

Forms has helped my teaching be more efficient, effective and less stressful. Once you have invested the time in setting them up (good news, it is not that hard), your payback is multifold over many years. Bonus - the students love this technology, the instant feedback, and the ability to type their answers. The limit is your imagination.

Pros

Forms is a relatively simple way of creating tests, surveys and other activities that once set up can be used again and again with little effort to many classes.

Cons

If you are a power user of Forms you can rapidly come up with a limit to how many forms you can use. This needs to increase to make this less of an issue.

Review Source

MG

Michaela G.  
Office Manager  
Civil Engineering  
Used the software for: 2+ years

### "Easy to use and creates forms fast!"

August 7, 2023

5.0

Excellent - efficient and professional service every time.

Pros

Creates forms very quickly with useful features such as auto-fill and copy & paste. Excellent for feedback purposes as can anonymise data. Sharing features are just as quick and easy to use and gives an excellent and professional finish with customize options.

Cons

Would be beneficial to have conditional logic options.

Switched from

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)

Forms is better value for money as it intergrates with other 365 products.

Review Source

MJ

Matthew J.  
Sales  
Consumer Services  
Used the software for: 2+ years

### "New tools have better UX"

July 3, 2024

4.0

Pros

The OG product in the space. Did the job whilst others entered the market

Cons

Other vendors come in and made a better UX and easier experience to use. You need to be a brainy Microsoft champion

Review Source

Côme D.  
User Experience Engineering Analyst  
Financial Services  
Used the software for: 2+ years

### "My preferred survey-making tool."

April 26, 2023

5.0

My team has been using Microsoft Forms as our go-to tool for creating surveys and polls. By utilizing Microsoft Forms, we ensure that our surveys, polls, and quizzes are user-friendly and visually appealing on any device.

Pros

As per my perspective, one of the most impressive features of Microsoft Forms is its branching logic functionality. This powerful feature allows me to tailor the survey experience for each respondent by directing them to specific sections of my survey based on their responses to previous questions, using if-then statements. The importance of this feature lies in its ability to ensure that respondents are presented with only the most relevant survey questions, thereby optimizing their survey experience.

Cons

It's worth noting that Microsoft Forms does not currently offer a built-in revision history feature or a collaboration feature for multiple people to work together on a survey form. This for me, is a major limitation.

Review Source

AM

Amr M.  
Instructional Designer.  
Higher Education  
Used the software for: 2+ years

### "Multi-purpose Communication Forms."

May 5, 2022

5.0

As an Instructional Designer/Data analyst, I use Microsoft Forms in many situations, but mainly two common scenarios work well for me: 1) Creating formative assessment quizzes within learning modules and online courses. 2) Using forms as a data input source in a basic learning analysis workflow. I create quizzes, feedback forms, and surveys. Then I pass the forms' responses to Microsoft Excel Online and connect Excel online to Microsoft Power Bi.

Pros

Microsoft forms application is easy to use and has many features that suit a wide range of use cases. It has various question types, design themes, sharing options, and response analytics. Also, it is accessible for users with visual disabilities as it has Microsoft Immersive reader built-in. The Forms settings allow admins to control who can access the form and specify when published ones are accepting responses. It's highly customizable and seamlessly integrates with Office 365 and the commonly used third-party applications/platforms. It is a reliable solution for surveys, polls, feedback, quizzes, and business communications.

Cons

I can't see the downsides of Microsoft Forms. I think it's one of the most efficient applications of Microsoft 365.

Alternatives considered

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[123FormBuilder](https://www.capterra.com/p/122770/123ContactForm/)[Forma LMS](https://www.capterra.com/p/135235/Forma-Lms/)

Review Source

Benjamin S.  
Manager Network Performance Analysis  
Hospital & Health Care  
Used the software for: 2+ years

### "Microsoft Forms, Feedback Central"

November 28, 2023

5.0

Pros

I love how quickly and easily I can request feedback via a survey or poll in Microsoft Forms. It is user friendly, very easy to customize, and delivers a consistent product every time. This is greatly improved my ability to ensure that I am on the same page with the many teams that I work with on a daily basis.

Cons

I have not come across any things that I specifically do not like with Microsoft Forms.

Review Source

JJM

Jonel John M.  
Social Media Manager  
Public Relations and Communications  
Used the software for: 6-12 months

### "Efficient and User-Friendly Tool for Surveys and Quizzes"

June 14, 2024

5.0

Overall, it's a reliable choice for straightforward survey and quiz needs.

Pros

Microsoft Forms is a breeze to use, offering a clean interface and seamless integration with Microsoft 365 apps like Excel and Teams. Its real-time collaboration and data analysis features make it perfect for quick feedback and team projects.

Cons

However, it lacks some advanced survey features and has basic reporting capabilities. While great for those in the Microsoft ecosystem, it may not suit users needing more customization or integration with non-Microsoft tools.

Review Source

Kushan C.  
Planning Engineer  
Construction  
Used the software for: 1-2 years

### "Conduct a Propper survey with Microsoft Forms"

August 27, 2023

5.0

Microsoft Forms creates the environment to conduct a Propper survey.

Pros

Customization of fields and forms and analytical tools are the most impactful features of this application. Security of collected data is a high concern in surveying and Microsoft Forms ensures the security of my data. there have been no issues till now regarding the security of data. Its ability to integrate with other Microsoft applications is an additional advantage when working as a planning engineer. Exporting data of respondents in different file formats, especially to Microsoft Excel is a valuable feature.

Cons

I would recommend having a feature that can create a form depending on how the respondent answers the previous questions. Although it integrates with Microsoft products, it is difficult to integrate with other applications.

Review Source

CS

Craig S.  
Admin  
Information Technology and Services  
Used the software for: I used a free trial

### "I hadn't heard of this product until recently"

June 21, 2024

5.0

Pros

I just stumbled upon this tool and I'm really impressed. Starting to create surveys as a test run. It's easy to build them!

Cons

So far I'm trying to learn to make a fillable PDF, still working through this step.

Review Source

ardD

abdoul rhamane daouda D.  
ingenieur logiciel  
Banking  
Used the software for: 2+ years

### "Mon point de vue"

April 23, 2023

5.0

Pros

\- il est facile à utiliser, même pour les utilisateurs débutants. Il est simple de créer des sondages, des quiz ou des formulaires en quelques minutes.- il est facilement personalisable car il offre de nombreuses options de personnalisation pour les formulaires. Les utilisateurs peuvent personnaliser les couleurs, ajouter des images et des vidéos, et choisir parmi différents types de questions.- on peut visualiser les données sous forme de graphiques et de tableaux, et exporter les données pour une analyse plus approfondie.- il s'intègre facilement avec d'autres outils Microsoft Office tels que PowerPoint et Excel dont j'ai eu un malin plaisir de le faire, on peut facilement incorporer des sondages et des quiz dans leurs présentations et synchroniser les données avec des feuilles de calcul.pour la collaboration il facilite la création de formulaires en équipe. il offre la possiblité de travailler ensemble sur un formulaire en temps réel et partager les résultats avec d'autres membres de l'équipe.

Cons

je n'ai pas été confronté a une situation bizarre

Review Source

Jack H.  
Comms & digital  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Microsoft Forms is a nice addition to O365"

September 15, 2023

5.0

Pros

Ease of use. Can quickly build a form within minutes. Everything you would expect from a Microsoft product.

Cons

Lack of customisation options. Would be nice to have built in domain URLs. Missing a tag option to easily find forms in the back end.

Review Source

JMA

Jose Manuel A.  
Marketing Manager  
E-Learning  
Used the software for: 1-2 years

### "Great tool, included in Microsoft 365"

December 16, 2023

5.0

I can create a form quite quickly and I can download the answer in an excel file that I manage with VBA macros. So I can create reports automatically

Pros

It is very easy to create a form and feel more secure from the privacy point of wiew

Cons

The forms are not attractive as the ones created with typeform.

Alternatives considered

[Typeform](https://www.capterra.com/p/137289/Typeform/)

Reason for choosing Microsoft Forms

Because it is included in Microsoft 365, so at the end is cheaper than typeform, and you can create automations with Powerautomate

Review Source

AND

Admire Ngoni D.  
Manager  
Accounting  
Used the software for: 6-12 months

### ""Microsoft 365 secret gem""

May 15, 2023

5.0

Microsoft Forms is the finest solution for creating brief surveys or inquiries. Users that want to gather information and feedback fast and simply should absolutely use this tool.

Pros

Because it comes with many Office 365 subscriptions, it is extremely simple to use and has a low entry hurdle. It is easy to use and filled with valuable features that will save you time. I would recommend it. The application is designed to be fast and efficient, with quick load times and minimal lag. Whether you're a beginner or an advanced user, this application has something for everyone. With its user-friendly design and powerful features, it's no wonder that this application has become one of the most popular tools in its category.

Cons

However apart from the tremendous efforts and features the software has limited integrations with other third-party applications, which may limit its functionality. Nonetheless, the software's browser interface and user friendliness make it simple for even inexperienced users to explore and use its capabilities successfully.

Review Source

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