--- title: "LMIS Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about LMIS Software - reviews, pricing plans, popular comparisons to other Customer Service products and more." source_url: "https://www.capterra.com/p/246716/LMIS/" page_type: "product" language: "en" --- # LMIS Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) LMIS ## What is LMIS? LMIS aims to provide business managers with flexible and reliable service management tools to enhance customer satisfaction and optimize business operations. It is a Japanese-language software that enables users a collaborative platform to visualize performance on service management operations, work, and assets. Additionally, the software is compliant with the ITIL process, allowing managers to standardize help desk operations and improve productivity. It supports the automation of repetitive administrative tasks, helping reduce human errors, improve audit accuracy, and manage labor hours. It also has a sales force tool that provides managers with multiple customizable templates for reports and dashboard functions. ## What is LMIS used for? [Customer Service](https://www.capterra.com/customer-service-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price ¥100000 Per Month Free trial not available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for LMIS?[Manage this product listing](https://www.g2.com/products/lmis/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### LMIS 0.0 VS. [4.4 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting Price ¥100000 Per Month Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.0 (18,145) Value For Money 0.0 (0) Value For Money 4.0 (12,831) Customer Service 0.0 (0) Customer Service 4.1 (14,063) ## LMIS alternatives [4.4 (4,092)](https://www.capterra.com/p/164283/Zendesk/reviews/) Starting price $115.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.5 (3,481)](https://www.capterra.com/p/124981/Freshdesk/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [4.7 (1,789)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.5 (830)](https://www.capterra.com/p/136189/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars ## FAQs about LMIS Overview ### What company size and specific industries is LMIS built for? LMIS is designed for Japanese business managers at small to mid-sized companies that need a centralized help desk platform to handle internal support operations. It suits organizations across industries that want to manage inquiries, requests, and support workflows in one place. Features and Usability ### What are the key features of LMIS? LMIS offers a dashboard for monitoring activity, knowledge base management for organizing internal information, multi-channel communication for handling interactions across channels, and support ticket management for tracking and resolving requests. These core features cover information access, communication, and case handling in one system. Getting Started and Support ### What training and onboarding options does LMIS offer? LMIS provides webinars and documentation to help teams get started. Webinars can support guided, live instruction on product features and setup, while documentation offers written reference material for self-paced review of processes, functions, and configuration details. Getting Started and Support ### What customer support options does LMIS offer? LMIS provides email/help desk support and chat. These channels give users direct ways to ask questions and resolve issues. No reviewer feedback about support quality is available, so there is no evidence to describe response times, helpfulness, or common frustrations. ## Features AI summary Based on 5,357 Customer Service reviews Capterra data shows that buyers of Customer Service software rank the following features as their top priorities: - **Support Ticket Management** (**43%** of reviewers rated this feature as critical) - **Call Center Management** (**42%**) - **Multi-Channel Communication** (**39%**) LMIS includes **Support Ticket Management** and **Multi-Channel Communication**, giving service teams a clear way to track customer issues and respond across different communication channels. However, it does not include **Call Center Management**. By covering **Support Ticket Management** and **Multi-Channel Communication**, LMIS helps businesses organize requests more efficiently, maintain consistent customer interactions, and respond faster across support touchpoints. Dashboard Assembly of graphs and charts for visualizing and tracking statistics/metrics Knowledge Base Management Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Multi-Channel Communication Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Support Ticket Management Allow customers/users to submit support queries and service requests LMIS 4 features ### All Features - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Knowledge Base Management: Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Support Ticket Management: Allow customers/users to submit support queries and service requests --- Get Advice We can help you find the software with the features you need. ## Pricing Free Version Basic ¥100,000 Per Month Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.