# XProtect Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about XProtect Software - reviews, pricing plans, popular comparisons to other Video Management products and more. Source: https://www.capterra.com/p/246776/Milestone-XProtect --- # XProtect Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on December 14, 2025 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) XProtect ## What is XProtect? Developed by Canon, Milestone XProtect is an open-platform video management software for storing and managing images captured with network cameras. Available in English and Japanese, the tool is used for video surveillance, and it comes in a variety of flavors to suit every application. The XProtect Essential+ package supports up to 8 cameras but comes without any support services, while the Express+, Professional+, Expert, and Corporate versions come with features more suitable for businesses that require constant monitoring, such as licensing, on-premises server and devices, storage, dual authorization, 2-step verification, etc. This secure, scalable, and customizable service with round-the-clock remote access is compatible with other brand camera models, supports third-party plug-ins, and links with other systems via free SDK release. ## What is XProtect used for? [Video Management](https://www.capterra.com/video-management-software/) Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for XProtect?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://global.canon/en/&name=XProtect) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### XProtect 4.0 (1) VS. [### My Screen Recorder](https://www.capterra.com/p/193473/My-Screen-Recorder/) [4.6 (7)](https://www.capterra.com/p/193473/My-Screen-Recorder/reviews/) Starting Price Contact vendor Starting Price $49.95 Per User, One Time Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.0 (1) Ease Of Use 4.6 (7) Value For Money 0.0 (0) Value For Money 4.6 (7) Customer Service 0.0 (0) Customer Service 4.3 (7) ## XProtect alternatives [Animatron](https://www.capterra.com/p/155780/Animatron/) [4.4 (27)](https://www.capterra.com/p/155780/Animatron/reviews/) Starting price $30.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/155780/Animatron/) Highest Rated [Kyno](https://www.capterra.com/p/203547/Kyno/) [5.0 (2)](https://www.capterra.com/p/203547/Kyno/#reviews) Starting price $159.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/203547/Kyno/) [SmartVideo](https://www.capterra.com/p/176632/SmartVideo/) [4.9 (8)](https://www.capterra.com/p/176632/SmartVideo/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/176632/SmartVideo/) [Evia Player](https://www.capterra.com/p/197686/Evia-Player/) [4.0 (2)](https://www.capterra.com/p/197686/Evia-Player/#reviews) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/197686/Evia-Player/) ## FAQs about XProtect Overview ### What company size and specific industries is XProtect built for? XProtect is designed for companies of any size that carry out video surveillance operations, especially organizations that need to monitor and manage camera systems across a business or facility. It fits businesses in security-focused sectors such as retail, transportation, education, healthcare, and property management. Features and Usability ### What are the key features of XProtect? XProtect offers video management as its core feature, including live video monitoring, recorded video playback, camera control, event handling, and evidence export. It is built around managing surveillance footage from connected cameras and organizing video streams for review, documentation, and security operations. Getting Started and Support ### What training and onboarding options does XProtect offer? XProtect provides documentation to help teams get started. Documentation offers written reference material for setup steps, feature guidance, and ongoing support needs as users learn and work with the product. Getting Started and Support ### What customer support options does XProtect offer? XProtect offers email/help desk and chat support. No reviewer feedback about support quality is available here, so the support experience cannot be characterized from user reports. The listed channels indicate direct assistance options for questions or issues, but no further details about response speed or helpfulness can be confirmed. ## Pricing ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## User reviews Overall rating 4.0 Based on 1 reviews Filter by rating 5(0) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JS Jens S. Sr Customer Experience Manager Legal Services ### "Open platform SW thet just works" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 5/10 January 12, 2023 Pros The flexibility and configuration possibilities Cons Pricing and lack of Saleforce integration Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.