# XProtect Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about XProtect Software - reviews, pricing plans, popular comparisons to other Video Management products and more.

Source: https://www.capterra.com/p/246776/Milestone-XProtect

---

# 

 XProtect Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on December 14, 2025

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

Independent research methodology

Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

XProtect

## What is XProtect?

Developed by Canon, Milestone XProtect is an open-platform video management software for storing and managing images captured with network cameras. Available in English and Japanese, the tool is used for video surveillance, and it comes in a variety of flavors to suit every application. The XProtect Essential+ package supports up to 8 cameras but comes without any support services, while the Express+, Professional+, Expert, and Corporate versions come with features more suitable for businesses that require constant monitoring, such as licensing, on-premises server and devices, storage, dual authorization, 2-step verification, etc. This secure, scalable, and customizable service with round-the-clock remote access is compatible with other brand camera models, supports third-party plug-ins, and links with other systems via free SDK release.

## What is XProtect used for?

[Video Management](https://www.capterra.com/video-management-software/)

Overall rating

Based on 1 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for XProtect?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://global.canon/en/&name=XProtect)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### XProtect

4.0 (1)

VS.

[### My Screen Recorder](https://www.capterra.com/p/193473/My-Screen-Recorder/)

[4.6 (7)](https://www.capterra.com/p/193473/My-Screen-Recorder/reviews/)

Starting Price

Contact vendor

Starting Price

$49.95

Per User, One Time

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.0 (1)

Ease Of Use

4.6 (7)

Value For Money

0.0 (0)

Value For Money

4.6 (7)

Customer Service

0.0 (0)

Customer Service

4.3 (7)

## XProtect alternatives

Highest Rated

[Kyno](https://www.capterra.com/p/203547/Kyno/)

[5.0 (2)](https://www.capterra.com/p/203547/Kyno/#reviews)

Starting price

$159.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/203547/Kyno/)

[Animatron](https://www.capterra.com/p/155780/Animatron/)

[4.4 (27)](https://www.capterra.com/p/155780/Animatron/reviews/)

Starting price

$30.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/155780/Animatron/)

[SmartVideo](https://www.capterra.com/p/176632/SmartVideo/)

[4.9 (8)](https://www.capterra.com/p/176632/SmartVideo/reviews/)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/176632/SmartVideo/)

[Evia Player](https://www.capterra.com/p/197686/Evia-Player/)

[4.0 (2)](https://www.capterra.com/p/197686/Evia-Player/#reviews)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/197686/Evia-Player/)

## Pricing

### Starting price

Contact vendor  
for pricing

Free trial  
available

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

## User reviews

Overall rating

4.0

Based on 1 reviews

Filter by rating

5(0)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

JS

Jens S.

Sr Customer Experience Manager

Legal Services

### "Open platform SW thet just works"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

5/10

January 12, 2023

Pros

The flexibility and configuration possibilities

Cons

Pricing and lack of Saleforce integration

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

## Top-rated software of 2026

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)