# UniTalk Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about UniTalk Software - reviews, pricing plans, popular comparisons to other Cloud Communication Platform products and more. Source: https://www.capterra.com/p/246920/UniTalk --- # UniTalk Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on November 14, 2025 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Pricing](#pricing)[Support](#support) UniTalk ## What is UniTalk? UniTalk by SoftBank is a cloud voice service that enables Japanese call center staff, telemarketers, and teleworkers to make remote calls from Microsoft Teams using their office phone number. It replaces conventional Private Branch eXchange (PBX) systems with a cloud-based alternative, while maintaining many features, including multiple inbound and outbound lines, voicemail, proxy calling, call routing, parking, and transferring, as well as more complex call management features. Users can also unify their accounts with the Office 365 management portal. UniTalk dispenses with the need to lay new telephone lines and acquire special telecommunications equipment for remote offices. Instead, users can build a telephone environment of their own from any smartphone, tablet, or PC, setting up a call charge system in Microsoft Teams to suit their business needs. Companies can use their existing landline or acquire new 0AB-J numbers linked to common areas like 03, 06, and 050. ## What is UniTalk used for? [Cloud Communication Platform](https://www.capterra.com/cloud-communication-platform-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price ¥3000 One Time Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for UniTalk?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://bclp.bizconcier.com/&name=UniTalk) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### UniTalk 0.0 VS. [### Okomo](https://www.capterra.com/p/198408/Okomo/) [5.0 (5)](https://www.capterra.com/p/198408/Okomo/#reviews) Starting Price ¥3000 One Time Starting Price $588 Flat Rate, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.8 (5) Value For Money 0.0 (0) Value For Money 4.8 (5) Customer Service 0.0 (0) Customer Service 5.0 (5) ## UniTalk alternatives [EasyWay](https://www.capterra.com/p/233787/EasyWay-Messaging/) [0.0](https://www.capterra.com/p/233787/EasyWay-Messaging/#reviews) Starting price $149.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/233787/EasyWay-Messaging/) [ComDesk](https://www.capterra.com/p/246932/ComDesk/) [0.0](https://www.capterra.com/p/246932/ComDesk/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/246932/ComDesk/) [VykeMobile](https://www.capterra.com/p/178982/Vyke/) [0.0](https://www.capterra.com/p/178982/Vyke/#reviews) Starting price $1.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/178982/Vyke/) ## FAQs about UniTalk Overview ### What company size and specific industries is UniTalk built for? UniTalk is designed for Japanese corporations of various sizes that need to replace on-site PBX systems with cloud voice service for remote offices. It is suited to companies that want to keep using landline numbers from any location or device, rather than businesses in a specific industry. Features and Usability ### What are the key features of UniTalk? UniTalk offers call routing and voice mail as its core features. Call routing directs incoming calls to selected destinations or agents, while voice mail records messages for missed calls and supports later retrieval. These features cover basic call handling and message capture. Getting Started and Support ### What training and onboarding options does UniTalk offer? UniTalk provides documentation to help teams get started. This written material supports self-paced reference for setup steps, feature explanations, and day-to-day use. No other training formats are listed in the catalog data. Getting Started and Support ### What customer support options does UniTalk offer? UniTalk provides email/help desk support and chat support. No reviewer feedback about support quality is available here, so the support experience cannot be described beyond the listed channels. ## Pricing Free Version Basic ¥3,000 One Time ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.