--- title: "MiiTel Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about MiiTel Software - reviews, pricing plans, popular comparisons to other IVR products and more." source_url: "https://www.capterra.com/p/247024/MiiTel/" page_type: "product" language: "en" --- # MiiTel Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 24, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Pricing](#pricing)[Support](#support) MiiTel ## What is MiiTel? MiiTel is an IP phone and speech analysis tool used primarily by Japanese call centers and tele sales companies to record, transcribe, and analyze a caller’s voice. Its aim is to identify sales opportunities and gauge customer experience. It enables users to make 1-click calls that are recorded, transcribed, and tallied automatically, analyze and emulate the speech styles of top salespeople via AI, and gather customer feedback in real time. It comes in two flavors: Miitel Live for one-on-one negotiations, and Miitel for Zoom, which analyzes sales opportunities within group chats. ## What is MiiTel used for? [IVR](https://www.capterra.com/ivr-software/)[Call Recording](https://www.capterra.com/call-recording-software/)[VoIP](https://www.capterra.com/voip-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for MiiTel?[Manage this product listing](https://www.g2.com/products/miitel/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### MiiTel 0.0 VS. [4.4 (468)](https://www.capterra.com/p/158704/3CX/reviews/) Starting Price Contact vendor Starting Price $350 Flat Rate, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.4 (888) Value For Money 0.0 (0) Value For Money 4.3 (798) Customer Service 0.0 (0) Customer Service 4.1 (819) ## MiiTel alternatives [4.2 (466)](https://www.capterra.com/p/184709/Aircall/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars Highest Rated [4.8 (335)](https://www.capterra.com/p/29589/CallCenterNOW/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.4 (512)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/) Starting price $0.01 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.0 (46)](https://www.capterra.com/p/251900/Zoho-Voice/reviews/) Starting price $34.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 76% of reviewers rated it above 4 stars ## FAQs about MiiTel Overview ### What company size and specific industries is MiiTel built for? MiiTel is designed for call centers and tele sales companies in Japan that need an IP phone tool for recording calls and analyzing speech patterns. It is best suited to businesses in customer support and sales operations rather than general-purpose office use. Features and Usability ### What are the key features of MiiTel? MiiTel offers recording, call conferencing, and online voice transmission as its core features. Recording captures voice calls for later review, while call conferencing supports multi-party conversations. Online voice transmission handles voice communication over the internet for sales, support, and team calling workflows. Getting Started and Support ### What training and onboarding options does MiiTel offer? MiiTel provides documentation to help teams get started. Documentation serves as written reference material for setup steps, feature guidance, and ongoing use. It gives users a self-paced resource for finding information when needed. Getting Started and Support ### What customer support options does MiiTel offer? MiiTel provides email/help desk and chat support. These channels give users direct ways to contact the support team for product questions and troubleshooting. No reviewer feedback is available here to describe response speed, helpfulness, or common frustrations with the support experience. ## Features AI summary Based on 2,539 IVR reviews Capterra data shows that buyers of VoIP software rank the following features as their top priorities: - **VoIP Connection** (**69%** of reviewers rated this feature as critical) - **Screen Sharing** (**69%**) - **Online Voice Transmission** (**58%**) MiiTel includes **Online Voice Transmission** but does not offer **VoIP Connection** or **Screen Sharing**. Its support for **Online Voice Transmission** gives teams a direct way to handle voice communication in real time, helping businesses maintain clear conversations, respond faster, and keep day-to-day communication moving. Get Advice We can help you find the software with the features you need. ## Pricing ### Starting price Free trial not available Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.