# LINE WORKS Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about LINE WORKS Software - reviews, pricing plans, popular comparisons to other Employee Communication Tools products and more. Source: https://www.capterra.com/p/247202/LINE-WORKS --- # LINE WORKS Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) LINE WORKS ## What is LINE WORKS? LINE WORKS software is a messaging and knowledge management platform for businesses. It facilitates the sharing of information and in-house operations on a secure platform. It aims to streamline communications between employees and personnel managers, helping systemize knowledge management for departments. The software features messaging, calendar, schedule management, contact management, and document-sharing tools for businesses. Additionally, the software gives administrators access to encryption tools, enabling them to manage and control user access protocols. It helps enhance network and information security, allowing admins to respond quicker to human errors, such as losing login information or devices. Users can customize the platform to accommodate business-specific needs. ## What is LINE WORKS used for? [Employee Communication Tools](https://www.capterra.com/employee-communication-tools-software/) Top alternative Featured Overall rating Based on 10 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price ¥300 Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for LINE WORKS?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://worksmobile.com/&name=LINE WORKS) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### LINE WORKS 4.2 (10) VS. [4.2 (997)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting Price ¥300 Per Month Starting Price $69 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (10) Ease Of Use 4.0 (965) Value For Money 3.8 (6) Value For Money 4.2 (788) Customer Service 3.0 (6) Customer Service 4.0 (760) ## LINE WORKS alternatives Highest Rated [4.7 (24,147)](https://www.capterra.com/p/135003/Slack/reviews/) Starting price $8.75 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.5 (13,604)](https://www.capterra.com/p/184581/Asana-PM/reviews/) Starting price $10.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.6 (6,072)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.6 (5,298)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/247202/LINE-WORKS/alternatives/) ## FAQs about LINE WORKS Overview ### Which roles and teams benefit most from LINE WORKS? LINE WORKS is most used by frontline employees, service teams, sales planning staff, and general office personnel who need fast, reliable internal communication. Operations and support teams use it to coordinate daily tasks, share updates, and respond quickly, while sales-related roles streamline team alignment, announcements, and customer-facing follow-up. Answer based on 10 reviews Overview ### What company size and industries is LINE WORKS built for? LINE WORKS is built mainly for midsize businesses, which make up 80% of reviewers, especially in wholesale at 50% and building materials at 30%. It also serves enterprise and small businesses, each at 10%, across multiple sectors. The most common use is employee communication tools, cited by 77% of reviewers. Answer based on 10 reviews Features and Usability ### What are the key features of LINE WORKS? LINE WORKS offers real-time chat, collaboration tools, and communication management for team messaging and coordination. It also includes file sharing, employee directory, contact management, knowledge management, and user management for organizing people, information, and access across a workplace. Integrations ### Which third-party tools and platforms does LINE WORKS integrate with? LINE WORKS integrates with Dropbox Business and NotePM for file sharing and internal document management. These third-party connections support common workplace needs such as sharing large files and creating manuals or other internal materials within a connected collaboration workflow. Answer based on 1 reviews ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Communication Management 3.9 (8) 75.00% of 8 reviewers that rated this feature as important or highly important Manage and track all internal and external communication conducted via calls, email, text, or chat Collaboration Tools 3.3 (6) 33.33% of 6 reviewers that rated this feature as important or highly important Provides a channel for team members to share AI models, media files, communicate, and work together Employee Directory 4.3 (6) 66.67% of 6 reviewers that rated this feature as important or highly important Access names, contact information, and roles of employees in a centralized repository File Sharing 3.0 (6) 16.67% of 6 reviewers that rated this feature as important or highly important Public or private sharing of digital files such as documents, audio/video, images, and more Real-Time Chat 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Engage in direct, instant messaging with customers, users, etc. Contact Management Manage, organize, and store contact information LINE WORKS 8 features Provides a channel for team members to share AI models, media files, communicate, and work together Manage and track all internal and external communication conducted via calls, email, text, or chat Manage, organize, and store contact information Access names, contact information, and roles of employees in a centralized repository Public or private sharing of digital files such as documents, audio/video, images, and more Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills Engage in direct, instant messaging with customers, users, etc. Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Features 3.9 (10) 3.9 Based on 10 reviews ## Pricing Value for money 3.8 (6) Free Version Basic ¥300.00 Per Month Value for money 3.8 (6) 3.8 Based on 6 reviews ## Support, customer service and training options Customer Service 3.0 (6) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.0 (6) 3.0 Based on 6 reviews ## User reviews Overall rating 4.2 Based on 10 reviews Filter by rating 5(3) 4(6) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent ZS ZhengYi S. スタッフ Wholesale ### "使ってみた感想" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 May 2, 2023 メールより手軽に使えることと、プライベートと分けて使えることがいいですね。 Pros 簡単に使用できている。グループ内での情報共有に活用できています。 Cons 今のところ連絡事項、共有だけに使っているので、改善は特にありません。 Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User スタッフ職 Building Materials ### "lineと使い方が同じで馴染みやすい" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 May 2, 2023 Pros 普段使っているlineと使用方法が似ているため使いやすく、そこにプラスで企業向けの機能があるのが良いと思います。 Cons 時々通知が来ないことがあり、大事な連絡を見逃すことがあります。スマホを再起動すると直りますが、またしばらく経つと同じ現象が起こります。 Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User 会社員 Building Materials ### "業務用の社内連絡ツール" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 May 2, 2023 Pros 社用携帯を所持していない社員も私用携帯にインストールしておけば、コミュニケーションツールとして使うことができる。また普段使っているlineと使用感が似ているため、触りやすい。 Cons 複数名の異なる機種の端末で、通知音が鳴らない不具合が定期的に起こる。頻度は高くないが、スタッフ職のため常時携帯を見てはいないため、改善頂きたい。 Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User 会社員 Wholesale ### "普段と同じく使いやすい" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 6/10 April 27, 2023 メールよりも気軽に連絡できるので、メール送るまでもない要件にピッタリ Pros 使い慣れているツールで、無償のラインとも繋がれるので便利 Cons セキュリティ的に少し不安ですが、今のところ問題なく使えてます Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User インテリア卸業 Building Materials ### "管理できるのがいい" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 April 20, 2023 Pros 同一のチーム内でコミュニケーション出来ると共に日本の組織にあったディレクトリでグループ化出来ることが管理しやすい。 Cons スタンプがもっと豊富にあると使いやすいと感じる。 Alternatives considered [Google Chat](https://www.capterra.com/p/175800/Chat/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User 営業企画 Wholesale ### "とても使いやすいツール" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 April 20, 2023 とてもよい Pros グループをカスタマイズでき、その中で最も手軽に、だれでも簡単に参加できること。電話番号を共有せずとも、共有できること。（営業職と内勤） Cons 社内の中では、簡単だが、社外の方とのグループ構成、管理に疑問。具体的にどのように使用できるかも含めて、わかりやすくしていただきたい。 Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ZB ZhiZi B. 会社員 Wholesale ### "使いやすさ" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 5/10 April 20, 2023 Pros スマートフォン同様に気軽にメッセージを伝達できます Cons 添付ファイルの保存期間を長くしてほしいです Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User 会社員 Wholesale ### "コミュニケーションツールとしては優秀" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 April 14, 2023 Pros 気軽に連絡がとれる部分は非常に便利である Cons 国産アプリでないため情報漏洩の危険性がぬぐえないため、国内サーバや国内企業での管理をしてほしい Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TY Tsunghan Y. 会社員 Mechanical or Industrial Engineering ### "ビジネス場面で活躍できる" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 February 2, 2023 Lineをベースにしているため、導入の難易度が低い。システム選定側の人間としてはかなり助かる。メールでやり取りする際、相手がちゃんと内容を見たかどうかを確認できないため、連絡トラブルがかなりあった。Line worksの場合、メッセージの既読状態を確認できるため、このようなトラブルを有効に防げる。 Pros 日本ではLineを利用しているユーザー数が多いため、ある程度Lineを知っていれば、レクチャーなしでLine worksの操作はある程度できるでしょう。さらに、通常の連絡機能だけではなく、ビジネス向けの様々な機能を搭載している。例えば、メール管理、勤怠管理、スケジュール管理。そのため、色んな場面で活躍できる。またサードパーティーのアプリとの連携も可能のため、機能を拡張しやすい。 Cons クラウドストレージは無料プランでも5GB提供してくれるので、かなりありがたいが、大きいサイズのファイルを転送する場合、やはり競合他社のクラウドストレージサービス(例えば、onedrive)より遅い気がする。幸いサードパーティーとの連携も可能のため、いざという時にdropboxを利用すればいいかもしれない。検索機能を有しているが、検索する度に動作が少し重くて、時間がかかる。 Switched from [Chatwork](https://www.capterra.com/p/147313/Chatwork/) [Slack](https://www.capterra.com/p/135003/Slack/) 維持にかかるコストは競合より少ない。また、操作感覚がLineに違いため、誰でもすぐ使いこなせる。 Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User サービス Entertainment ### "コミュニケーションツール" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 January 6, 2023 即対応や迅速さを求めるならば利用する価値は高い Pros 企業用として扱いやすいこと個人ＬＩＮＥと棲み分けることができ従業員のコミュニケーションとして活用しやすい行動管理としてもカレンダー機能があるので便利である Cons ファイルの添付制限があり大きい容量のデータが送ることができない。 Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/247202/LINE-WORKS/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.