# GoodCall Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about GoodCall Software - reviews, pricing plans, popular comparisons to other Call Center products and more. Source: https://www.capterra.com/p/247320/GoodCall/reviews --- # GoodCall Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) GoodCall ## What is GoodCall? GoodCall helps individuals avoid mistaken phone calls with the click call feature that allows Japanese operators to only make calls to contacts in the company database or history. It displays customer information in a pop-up window when there is an incoming call, and users may save the data of unknown numbers without leaving the call screen. The software has an interactive voice response function, enabling businesses to play automated voices for incoming calls to announce operator unavailability, congestion, and overtime. The automated incoming call distribution function transfers calls to operators, ensuring they attend to clients on the waiting list and enhancing operational efficiency. ## What is GoodCall used for? [Call Center](https://www.capterra.com/call-center-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price ¥4000 Other, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for GoodCall?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://good-call.jp/&name=GoodCall) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### GoodCall 0.0 VS. [4.4 (4,080)](https://www.capterra.com/p/164283/Zendesk/reviews/) Starting Price ¥4000 Other, Per Month Starting Price $115 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.3 (3,604) Value For Money 0.0 (0) Value For Money 4.2 (2,659) Customer Service 0.0 (0) Customer Service 4.3 (2,767) ## GoodCall alternatives [4.4 (465)](https://www.capterra.com/p/158704/3CX/reviews/) Starting price $350.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.7 (209)](https://www.capterra.com/p/218251/Wildix/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars Highest Rated [4.8 (325)](https://www.capterra.com/p/29589/CallCenterNOW/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.7 (1,787)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/247320/GoodCall/alternatives/) ## FAQs about GoodCall Overview ### What company size and specific industries is GoodCall built for? GoodCall is designed for Japanese call center businesses of any size that need Salesforce automation, customer relationship management, and PBX systems. It is built for organizations in the call center and customer support sector that manage high call volumes and need connected sales and communication workflows. Features and Usability ### What are the key features of GoodCall? GoodCall offers Automatic Call Distribution, Call Center Management, and IVR for routing incoming calls and managing contact center workflows. These core features support call handling rules, menu-based call routing, and centralized call operations within a single system. Integrations ### Which third-party tools and platforms does GoodCall integrate with? GoodCall connects natively to Chatwork, Microsoft Teams, Re:lation, and Slack. These integrations cover team communication and messaging platforms, giving GoodCall support for common workplace collaboration tools. Getting Started and Support ### What training and onboarding options does GoodCall offer? GoodCall provides documentation to support team onboarding and product reference. This written material can be used for self-paced learning, feature lookup, and step-by-step guidance during setup and ongoing use. Getting Started and Support ### What customer support options does GoodCall offer? GoodCall provides email/help desk support and chat support. Without reviewer feedback on support experiences, no claims can be made about response speed, helpfulness, or common frustrations. These channels give users written help and a direct messaging option for questions, setup issues, and account-related requests. ## Pricing Free Version Basic ¥4,000 Other,Per Month ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Chatwork](https://www.capterra.com/p/147313/Chatwork/)[ Re:lation](https://www.capterra.com/p/180331/Re-lation/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.