--- title: "External User Manager Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about External User Manager Software - reviews, pricing plans, popular comparisons to other Access Governance products and more." source_url: "https://www.capterra.com/p/247512/External-User-Manager/" page_type: "product" language: "en" --- # External User Manager Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) External User Manager ## What is External User Manager? External User Manager is an access management solution for guest users in Microsoft Teams. Its main feature is an automated request and approval workflow for new guests in MS Teams. In an onboarding & compliance portal, the guest can provide more information or sign documents such as NDAs or GDPR rules before entering the environment. Lifecycles and an access review process are also part of External User Manager’s features, which can be applied to already existing guests as well. ## What is External User Manager used for? [Data Governance](https://www.capterra.com/data-governance-software/)[Workflow Management](https://www.capterra.com/workflow-management-software/)[Access Governance](https://www.capterra.com/access-governance-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €1599 Flat Rate, Per Year Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## External User Manager Overview Updated September 2026 AI summary External User Manager enables organizations of all sizes to manage workflows and govern access across cloud-based environments. Covering workflow management, access governance, and GRC needs, it offers features such as approval controls, reporting, role-based permissions, and real-time monitoring. Its capabilities include customizable fields, a no-code interface, data import/export, and API support for flexible integration. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### External User Manager 0.0 VS. [4.5 (104)](https://www.capterra.com/p/210774/ADAudit-Plus/reviews/) Starting Price €1599 Flat Rate, Per Year Starting Price $595 Other, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.5 (103) Value For Money 0.0 (0) Value For Money 4.5 (92) Customer Service 0.0 (0) Customer Service 4.4 (94) ## External User Manager alternatives [4.9 (4,881)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.7 (945)](https://www.capterra.com/p/119653/Okta/reviews/) Starting price $6.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars Highest Rated [Veza](https://www.capterra.com/p/10005457/Veza/) [5.0 (1)](https://www.capterra.com/p/10005457/Veza/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10005457/Veza/) [Versio.io](https://www.capterra.com/p/198825/Versio-io-CMDB/) [4.5 (2)](https://www.capterra.com/p/198825/Versio-io-CMDB/#reviews) Starting price $1.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/198825/Versio-io-CMDB/) ## FAQs about External User Manager Overview ### What company size and specific industries is External User Manager built for? External User Manager is designed for businesses of all sizes that use Microsoft Teams across multiple industries. It fits small businesses, mid-market organizations, and enterprise teams that need to manage external users in a Microsoft Teams environment, regardless of sector. Features and Usability ### What are the key features of External User Manager? External User Manager offers access management with role-based permissions, access controls, and single sign-on, plus workflow configuration, approval process control, and rules-based workflow. It also includes audit trail, audit management, compliance management, data security, real-time notifications, reporting and analytics, user management, and a self service portal. Pricing ### How much does it cost and what fees or limitations are included? External User Manager starts at €1,599 per year for the Small plan, covering up to 249 users with a 1-year license term. Medium costs €4,049 per year, Large is €6,499 per year, and Extra Large is €1.60 per user per year for 4,000+ users. A free trial is available. Getting Started and Support ### What training and onboarding options does External User Manager offer? External User Manager provides live online sessions, webinars, documentation, and videos for team training. Live online sessions and webinars support guided instruction, while documentation offers written reference material and videos provide self-paced walkthroughs for learning features and setup steps. Getting Started and Support ### What customer support options does External User Manager offer? External User Manager offers email/help desk, a knowledge base, phone support, and chat. Support experience details are not available from reviewer feedback, so customer impressions about response times, helpfulness, or common issues cannot be described here. ## Features AI summary Based on 13,904 Access Governance reviews Capterra reviewers highlight the following as the workflow management features buyers care about most: - **Task Management** (**50%** of reviewers rated this feature as critical) - **Progress Tracking** (**46%**) - **Business Process Automation** (**43%**) External User Manager includes other capabilities that reviewers also rate highly, such as **Mobile Access** (**49%**) and **Access Controls/Permissions** (**47%**). Together, these features give teams flexible access to workflows from different locations while helping them manage user roles and protect sensitive information, allowing businesses to maintain oversight and support secure day-to-day operations. Access Controls/Permissions Define levels of authorization for access to specific files or systems Access Management Control and manage access to company resources Activities Any action a user can perform in the system can be specified as an automated action. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Ad hoc Reporting Generate one-off reports that meet information requirements External User Manager 37 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Access Management: Control and manage access to company resources - Activities: Any action a user can perform in the system can be specified as an automated action. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Ad hoc Reporting: Generate one-off reports that meet information requirements - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Configurable Workflow: Configure existing workflows to meet your organization's needs - Customizable Fields: Customize data fields to support various needs and use cases - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Governance: Management of rules, practices, and processes of a company - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Member Accounts: Accounts held by members of an organization - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - No-Code: Drag and drop/visual interfaces that allow non-tech users to build without writing code - Policy Management: Create, manage, and track policies and procedures within an organization - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Rules-Based Workflow: Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Single Sign On: Allow users to access multiple services after entering their login credentials once - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Workflow Configuration: Alter the default workflow to meet your organization's needs - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial [View pricing plan details](https://www.capterra.com/p/247512/External-User-Manager/pricing/) Small €1,599 Flat Rate,Per Year It includes: - 1-year license term - Standard and Enterprise Editions - Different support and service packages available Medium €4,049 Flat Rate,Per Year It includes: - 1-year license term - Standard and Enterprise Editions - Different support and service packages available Large €6,499 Flat Rate,Per Year It includes: - 1-year license term - Standard and Enterprise Editions - Different support and service packages available Extra Large €1.60 Per User,Per Year It includes: - 1-year license term - Standard and Enterprise Editions - Different support and service packages available Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.