# External User Manager Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about External User Manager Software - reviews, pricing plans, popular comparisons to other Workflow Management products and more. Source: https://www.capterra.com/p/247512/External-User-Manager --- # External User Manager Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on July 9, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) External User Manager ## What is External User Manager? External User Manager is an access management solution for guest users in Microsoft Teams. Its main feature is an automated request and approval workflow for new guests in MS Teams. In an onboarding & compliance portal, the guest can provide more information or sign documents such as NDAs or GDPR rules before entering the environment. Lifecycles and an access review process are also part of External User Manager’s features, which can be applied to already existing guests as well. ## What is External User Manager used for? [Data Governance](https://www.capterra.com/data-governance-software/)[Workflow Management](https://www.capterra.com/workflow-management-software/)[Access Governance](https://www.capterra.com/access-governance-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €1599 Flat Rate, Per Year Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for External User Manager?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.solutions2share.net&name=External User Manager) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### External User Manager 0.0 VS. [4.5 (101)](https://www.capterra.com/p/210774/ADAudit-Plus/reviews/) Starting Price €1599 Flat Rate, Per Year Starting Price $595 Other, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.5 (100) Value For Money 0.0 (0) Value For Money 4.5 (89) Customer Service 0.0 (0) Customer Service 4.4 (91) ## External User Manager alternatives Highest Rated [4.9 (4,836)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.7 (943)](https://www.capterra.com/p/119653/Okta/reviews/) Starting price $6.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [0.0](https://www.capterra.com/p/237483/Pathlock/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [4.6 (34)](https://www.capterra.com/p/268487/ManageEngine-AD360/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars ## FAQs about External User Manager Overview ### What company size and specific industries is External User Manager built for? External User Manager is designed for businesses of all sizes that use Microsoft Teams, including small businesses, mid-market companies, and enterprise organizations across multiple industries. Features and Usability ### What are the key features of External User Manager? External User Manager includes governance features centered on access management, access controls/permissions, and policy management. It also offers workflow management with approval process control and rules-based workflow, plus reporting/analytics, administrative reporting, monitoring, alerts/notifications, single sign on, and a self service portal for user management. Talk to an expert ### More questions? Ask our experts Getting Started and Support ### What training and onboarding options does External User Manager offer? External User Manager provides live online training, documentation, and videos to help teams get started. Live online sessions support guided setup and instruction, documentation offers written reference for features and steps, and videos provide visual walkthroughs for self-paced learning. Getting Started and Support ### What customer support options does External User Manager offer? External User Manager provides Email/Help Desk, Knowledge Base, Phone Support, and Chat. No reviewer feedback is available here, so user experience with support cannot be assessed from customer comments. The listed channels indicate multiple ways for users to seek help and product information. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Access Controls/Permissions Define levels of authorization for access to specific files or systems Access Management Control and manage access to company resources Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Ad hoc Reporting Generate one-off reports that meet information requirements Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges External User Manager 36 features Define levels of authorization for access to specific files or systems Control and manage access to company resources Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Generate one-off reports that meet information requirements Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage the process of evaluating documents or requests submitted for approval Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws A record of all activities within the system, including user access, changes made, etc. Track and manage adherence to policies for any service, product, process, or supplier Configure existing workflows to meet your organization's needs Customize data fields to support various needs and use cases Import and export data to and from software applications Protect sensitive data for digital privacy Management of rules, practices, and processes of a company Compliant with HIPAA, which sets standards for sensitive patient data protection Accounts held by members of an organization Access software remotely via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Drag and drop/visual interfaces that allow non-tech users to build without writing code Create, manage, and track policies and procedures within an organization Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Set & manage permission levels based on user roles and restrict access to only authorized individuals Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work Search and filter data across systems to locate required information by entering keywords or certain criteria Online portal through which end users can access the system, manage tasks, or obtain information Allow users to access multiple services after entering their login credentials once Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Alter the default workflow to meet your organization's needs Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Small €1,599 Flat Rate,Per Year It includes: - 1-year license term - Standard and Enterprise Editions - Different support and service packages available - Bundle discount in combination with Teams Manager Medium €4,049 Flat Rate,Per Year It includes: - 1-year license term - Standard and Enterprise Editions - Different support and service packages available - Bundle discount in combination with Teams Manager Large €6,499 Flat Rate,Per Year It includes: - 1-year license term - Standard and Enterprise Editions - Different support and service packages available - Bundle discount in combination with Teams Manager Extra Large €1.60 Per User,Per Year It includes: - 1-year license term - Standard and Enterprise Editions - Different support and service packages available - Bundle discount in combination with Teams Manager Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.