# Khoros Flow Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Khoros Flow Software - reviews, pricing plans, popular comparisons to other Chatbot products and more. Source: https://www.capterra.com/p/247518/Khoros-Flow --- # Khoros Flow Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Khoros Flow ## What is Khoros Flow? Chatbot builder designed to help businesses with creating, training, and analyzing the progress of chatbots. Features of the platform include code-free development, natural language processing, automated routing, intent recognition, and trend tracking analytics. ## What is Khoros Flow used for? [Natural Language Processing (NLP)](https://www.capterra.com/natural-language-processing-software/)[Chatbot](https://www.capterra.com/chatbot-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Khoros Flow?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.khoros.com/&name=Khoros Flow) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Khoros Flow 0.0 VS. [4.5 (1,134)](https://www.capterra.com/p/134347/Intercom/reviews/) Starting Price Contact vendor Starting Price $39 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.4 (376) Value For Money 0.0 (0) Value For Money 4.0 (329) Customer Service 0.0 (0) Customer Service 4.3 (308) ## Khoros Flow alternatives [4.5 (487)](https://www.capterra.com/p/5923/Celoxis/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [ChatGPT](https://www.capterra.com/p/10009334/ChatGPT/) [4.4 (376)](https://www.capterra.com/p/10009334/ChatGPT/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10009334/ChatGPT/) [Chatbase](https://www.capterra.com/p/10012414/Chatbase/) [4.3 (73)](https://www.capterra.com/p/10012414/Chatbase/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10012414/Chatbase/) Highest Rated [Botsonic](https://www.capterra.com/p/10016782/Botsonic/) [4.8 (81)](https://www.capterra.com/p/10016782/Botsonic/reviews/) Starting price $16.67 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10016782/Botsonic/) ## FAQs about Khoros Flow Features and Usability ### What are the key features of Khoros Flow? Khoros Flow offers AI Copilot, automated responses, automated routing, and chatbot functionality for handling customer conversations. It also includes intent recognition, natural language processing, sentiment analysis, and text analysis. Additional features such as multi-channel communication, proactive chat, query suggestions, contextual guidance, and customizable branding support customer support workflows. Getting Started and Support ### What training and onboarding options does Khoros Flow offer? Khoros Flow provides live online sessions and documentation to help teams get started. Live online training supports guided setup and feature walkthroughs with a trainer, while documentation offers written reference material for self-paced learning, configuration steps, and ongoing consultation during use. Getting Started and Support ### What customer support options does Khoros Flow offer? Khoros Flow provides email/help desk and chat support. With no reviewer feedback available about support experiences, the available channels can be confirmed, but user sentiment on response times, helpfulness, or common frustrations cannot be described. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Augmented Analytics Analyze data and automatically generate insights using AI/ML technologies Automated Responses Automatic reply functionality for incoming messages Automated Routing Tickets are automatically assigned to specific agents based on predefined rules Chatbot AI-based platform which conducts a conversation via auditory or textual methods Khoros Flow 17 features A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Software program that continuously adjusts its behavior based on observed data Analyze data and automatically generate insights using AI/ML technologies Automatic reply functionality for incoming messages Tickets are automatically assigned to specific agents based on predefined rules AI-based platform which conducts a conversation via auditory or textual methods Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language Interprets what a user is doing based on context and helps guide them through the process. Provide online support for your customers through live chat or help desk functionality Add customized logos and colors to align with company branding Helps understand a user's intentions/actions Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Process and analyze human language in text or audio form Copy on the page or chat window encouraging the user to engage with the chat option See options for potential search queries within the system Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral Process of extracting and classifying information from text, such as tweets, emails, product reviews, etc Get Advice We can help you find the software with the features you need. ## Pricing ### Starting price Free trial not available Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.