# Page 4 | Amazon Pay Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is Amazon Pay the right Payment Processing solution for you? Explore 152 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/247554/Amazon-Pay/reviews --- Amazon Pay 4.6 (152) [View alternatives](https://www.capterra.com/p/247554/Amazon-Pay/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 4 - Reviews of Amazon Pay ## Showing most helpful reviews Showing 76-100 of 152 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MC Mohamed C. Lecturer Education Management Used the software for: 2+ years ### "An Everywhere Payment Solution " August 8, 2023 5.0 A universal payment solutions that comes with plenty of user friendly features and accepts many payments methods, from bank accounts to credit cards. Amazon Pay is like many others in the industry compatible to many e-commerce platform; the fact that makes favourable to merchants and resellers. Amazon Pay is known to be secure, safe, transparent and detailed when it comes to tracking and reporting. Pros Amazon Pay is best known for its universality and simplicity; its features to track orders via visible steps and payments solutions or integrations make your shopping journey less complicated if not enjoyable. A number of ways to pay for your orders whether on websites, third party solutions or apps. Cons What I did not like is their FAQ based support: there is no human or in-person support who can handles your payment experience. No one will be there if things went wrong. One more thing, their policies are too strict, particularily for beginners; the fact that increases waiting time for payouts. Review Source Ganisetti U. Student Higher Education Used the software for: 2+ years ### "Multiple purpose Application" February 22, 2023 5.0 The overall experience with Amazon pay is very good. We can make online payments very easy. In this ekyc is very easy. It allows all card processings. Pros Amazon pay provides better experience on online payments, we can also used for online shopping , they are providing wide range of features. Wallet is help for instant payments like recharge, online shopping payments make easy. Cons They are having some minor issues using Amazon pay. In this page loading takes time. Review Source Parth S. Assistant Web developer Building Materials Used the software for: 2+ years ### "Easy way to pay money online while purching products" April 19, 2022 5.0 Maximum limit of 20,000 per month. The most common benefit is a lot of cashback is being provided by amazon pay. Any gift card we adopt is sent directly to our amazon pay account thus making it easy for users to Pay checkouts fasters. Pros 1\. Least payment decline issue. 2. Support phone as well as website. 3. A lot of cashback is there. 4. Least complexity during payments. Cons 1\. Got stuck in a payment issue sometimes. 2. Sometimes decline the payment. 3. Doesn't work in a slow bandwidth network 4. It does not support PayPal payments. Reason for choosing Amazon Pay A lot of cashbacks are being given to users which attracts the users too Review Source NN Nitish N. SDE Information Technology and Services Used the software for: 2+ years ### "Amazon Pay is game changer for Indian E-commerce space " November 15, 2022 5.0 Superb and fast had great experience. Pros Now its used by all online venders as well as off-line venders. Highly efficient and fast way of payment. Cons No cons as of now.Rewards/Coupons on each transactions must be choice based as like what user may used. Alternatives considered [Google Pay](https://www.capterra.com/p/212826/Google-Pay/) Reason for choosing Amazon Pay Because it fast and easy to understand in UI Review Source AKA Abraham Kwame A. Graphic Designer Arts and Crafts Used the software for: Less than 6 months ### "Amazon Payment" September 27, 2022 5.0 I am currently using Amazon Pay for my transactions which has improved my performance at my work place because of its fast and secured processing. Copy and pasting the Amazon Gift Card referral code into the Amazon account balance top up tab, you just got paid as fast as possible Pros The gift cards connected with the Amazon Pay has made work and pay easy for transactions Cons Infact I like anything concerning Amazon Pay. I have nothing to say against this software, I hereby recommend this app for online workers need a secured wallet Review Source vedanshu P. freelancing Accounting Used the software for: 1-2 years ### "Solution for fast payments" November 17, 2023 5.0 I love it so much even i use it to purchase online products, add gift cards, mobile recharges overall experience is amazing. Pros Amazon pay provides security, lots of features and various payment options where you can load money, add gift cards, add cards. From here you can pay for movie tickets, mobile recharges, online shopping and many other options... Cons I like everything about amazon pay as i am daily user of amazon pay Review Source VR Verified Reviewer Assistant marketing manager Marketing and Advertising Used the software for: 6-12 months ### "" The best payment processing tool " " April 13, 2022 4.0 My overall experience is too good, I love to pay with amazon pay and I am getting regular reward coupons and cashback. I will recommend everyone to use amazon pay. Pros . Amazon Pay is very easy to use . Easy installation and implementation . High-quality customer support services . The most loved thing about amazon pay is its cash back reward on every payment . Very well organized dashboard . Many facilities like Mobile recharges, DTH recharge, flight tickets, and many more services make my life easy . Safe, secure, and reliable tool Cons There are some lags during payment sometimes which may be bank server issues or network connection issues, I don't think I have any proper reason to dislike this product. I'm using it daily, it is a very good tool. Review Source AB Allison B. Senior Product Manager Information Technology and Services Used the software for: 1-2 years ### "The convenient way to make payment " December 1, 2023 5.0 Pros Amazon pay is very secured which is important to me, it's transaction are also instant, amazon pay is also very easy to use. Cons It doesn't support enough integrations in my opinion. Review Source VM Vunnam M. IT Trainee Computer Software Used the software for: 2+ years ### "Review on Amazon Pay" July 3, 2023 3.0 I like the options and rewards provided by Amazon Pay but the User Interface is the worst. Pros The best thing about Amazon Pay is the rewards program they provide. With every transaction we will have a chance to get a reward. And also Amazon Pay has Amazon Pay Later which helps a lot. Cons The least I like about Amazon Pay is its User Interface. I can say it is the worst payments app interface. Everything is left unorganised and the app is very slow. Review Source AP Aditya P. Software Engineer Computer Software Used the software for: 1-2 years ### "Effortless and Secure: My Amazon Pay Experience" February 19, 2023 5.0 Overall, using Amazon Pay to make online purchases is simple and secure, especially if you already have an Amazon account. Yet, some users may find it less desirable due to its limited acceptability and lack of buyer protection. Pros Impressive transaction speed; it operates quickly from any location in the world. It is the finest choice because of its interaction with the Amazon shop. It also provides a wide range of additional features, such payments to third parties and payments for essential services, that enhance the user experience. I think Amazon Pay is a great service and would strongly suggest it. Cons The functionality of the Amazon Pay wallet are extremely limited; if you have money in your wallet, you can only use it for purchases, recharges, etc. You can't do that if you have to send your friends wallet money or if you want to pay in a store. Review Source VR Verified Reviewer Consulente Management Consulting Used the software for: Less than 6 months ### "Semplicità e sicurezza" June 25, 2023 5.0 Pros Software per la gestione dei pagamenti fornito e gestito da Amazon, offre una valida alternativa per pagare gli acquisti online, anche da siti terzi. Davvero semplice da utilizzare, è sufficiente essere titolare di un account Amazon e accedere con le proprie credenziali, per poter utilizzare in modo semplice e rapido i dati di pagamento già memorizzati nel proprio account. Inoltre, nota davvero positiva, questa modalità di pagamento offre su alcuni prodotti la garanzia Amazon. Questo ultimo aspetto, unito alla sicurezza e alla capacità dell'azienda di fornire un'ottima assistenza in caso di problematiche, ne fa un prodotto davvero interessante. Cons Difficile trovare difetti a questo prodotto. Proprio volendone trovare a tutti i costi uno, anche se più che un difetto è una caratteristica migliorabile, l'integrazione con il proprio profilo Amazon potrebbe essere migliorata. Sarebbe infatti interessante poter avere in un unico luogo tutte le transazione effettuate attraverso il portale Amazon e tutte la transazione effettuate tramite siti esterni, tramite la modalità di pagamento Amazon Pay. Ma come già detto, più che un difetto può essere considerata una possibile miglioria. Review Source SW Sharanbasappa W. Assistant Professor Education Management Used the software for: 2+ years ### "Amazon Pay: A Secure and Convenient Way to Make Online Payments" February 22, 2023 5.0 Amazon Pay can be a great option for customers and merchants looking for a secure and convenient online payment system. However, it may not be the best choice for everyone, depending on their needs and location. Pros One of the major advantages of Amazon Pay is its convenience. Customers can use their existing Amazon account to make purchases, without having to create new usernames and passwords for each site or app. Additionally, the payment process is quick and seamless, allowing for a smooth checkout experience. As a trusted brand, Amazon has implemented several security measures to protect its users' personal and financial information. This can give customers peace of mind when making online purchases. Cons It may not be accepted by all merchants or websites, which can limit its usability. Concerns about the amount of personal data Amazon collects and how it is used. Review Source Abhijeet K. Senior Engineer Construction Used the software for: 1-2 years ### "Pay your bills and make payment with Amazon pay" May 8, 2022 5.0 My overall experience is good i invested in gold through Amazon pay and some of the bills are getting paid by Amazon pay. Pros I think Amazon pay gives us alot of features within one application , shopping, tickets, gold purchase, online payment etc etc. Cons Scan timing is Little bit slow in compare to any other payment software. Review Source SP Sanganagouda P. Assistant Professor Education Management Used the software for: 2+ years ### "Secure Your Online Payments with Amazon Pay" April 6, 2023 4.0 Amazon Pay provides a fast, secure, and convenient payment option for online shoppers, especially those who already have an Amazon account. It is free and also you get great offers in the form of cashbacks. Pros There are many benefits of Amazon Pay like-1. Fast and easy checkout process.2. Integration with various online stores and services3. Offers cashback and other discounts to users4. Convenient mobile app for easy payment on-the-go5. No additional fees for using Amazon Pay6. Great customer support. Cons Offline market still needs to be covered. Unable to link multiple bank accounts to a single Amazon Pay account and does not offer support for cryptocurrency payments. Review Source SB Sarah B. Moondust Menagerie Information Technology and Services Used the software for: 2+ years ### "Pay The Amazon Way" October 6, 2023 5.0 Pros Amazon Pay is one of the fastest and quickest forms of payment processing. It gives me the option for maximum integration when purchasing merchandise for my company outside of the Amazon.com website. Cons I do not necessarily have anything bad to say about it except for excessively trying all forms of payment even at times I do not choose to save my payment information it will still try to use past payment types to pay for subscriptions and other things. Review Source HK Harshini K. It professional Higher Education Used the software for: 2+ years ### "Awesome Payments app" February 22, 2023 5.0 My overall experience with amazon pay is awesome.The cashbacks provided in amazon is worth it.The transactions are done in fast manner and provide us a seamless experience. Pros The best thing about amazon pay is that it provides the cashbacks which are useful when compared to the remaining payment applications.The user interface is very beginner friendly and easy to use and setup.The transactions which are done through Amazon pay is super fast.The technical/customer support is very much appreciated. Cons Amazon pay balance money cant be sent to other people even if we completed our full KYC.It will be difficult if we are unable to send our pay balance amount to our contacts.This should be changed. Review Source Yohan K. Transmission Engineer Telecommunications Used the software for: 2+ years ### "A Highly Beneficial Online Payment Making Tool" September 29, 2021 5.0 Amazon Pay is still a vibrant payment option that users prefer to make online payments. It has incredibly efficient and highly satisfying customer support. I feel that Amazon should provide impressive cashback offers to attract users. Pros Amazon Pay is an instantaneous payment option that facilitates swift payments of my bills. Moreover, its speed of payment is flawless that works efficiently without any delays. Cons Amazon Pay's interface is quite inconvenient and cumbersome to operate. Also, it does not provide satisfying cashback compared to its competitors. Moreover, I feel that Amazon must bring exciting offers to attract users. Review Source VR Verified Reviewer Research Assistant Hospital & Health Care Used the software for: 1-2 years ### "Amazon Pay is a convenient online payment solution" April 19, 2022 5.0 Paying online merchants for shopping from unfamiliar stores with confidence.. Pros Amazon Pay is a convenient online payment solution designed to give customers more ways to pay for their items. Very easy to use.Comes with access to Amazon fraud protection. I used Amazon Pay to buy items,because that store have only option to pay with Amazon Pay and Paypal, and Paypal services are not available in my country. Cons I don't think Amazon Pay is a bad Service,I am completely satisfied with the service. and there is no extra charge in order to process payments to other merchants. Review Source PM Pratap M. Student Higher Education Used the software for: 2+ years ### "Best platform for online payments" November 12, 2022 5.0 Amazon Pay is definitely used for easier transfer of money. It will be used for buying different products in the Amazon website. Pros The Amazon pay service is used all over the Amazon marketplace and also in various third party websites. This service also includes a e-wallet which will provide the smoother online transactions. Also provides the credit services. Cons Amazon Pay has several services on its platform. The home page contains too much options in it. Which creates the confusion among the users. Review Source MC Martina C. Paralegal Legal Services Used the software for: 1-2 years ### "Amazon Pay is a winner. " June 16, 2023 5.0 Amazon pay is a winner. Pros I love the payment options and features. Cons I wish more 3rd party websites utilized this option. Review Source AG Antonio G. Producer Music Used the software for: 6-12 months ### "Sistema di pagamento online tra i più rapidi e ben integrati per e-commerce" April 4, 2023 5.0 Questo sistema di pagamento è in uso da poco meno di un anno su un sito e-commerce realizzato in Prestashop e finora ha dato pochissimi problemi di stabilità e configurazione; i clienti inoltre hanno dimostrato da subito familiarità con la piattaforma e preferenze nell'utilizzo. Dal lato utente presenta alcune limitazioni nell'utilizzo del wallet, ridotto ai soli fondi fisicamente presenti. Pros Alta velocità nelle transazioni, sicurezza e stabilità della piattaforma, elevata notorietà tra i clienti. Cons Qualche errore ricorrente di pagamento durante le transazioni, gestione limitata del wallet. Alternatives considered [Stripe](https://www.capterra.com/p/123889/Stripe/) Reason for choosing Amazon Pay In generale per la maggiore notorietà e diffusione del sistema di pagamento. Review Source VR Verified Reviewer Marketing intern Information Technology and Services Used the software for: 2+ years ### "New payment platform in India" May 20, 2022 4.0 Main overall experience does with Amazon pay is good but there should be an option to transfer your Amazon pay balance to bank account. Pros The thing I like about Amazon pay is that it makes shopping in Amazon very easy and secure. Amazon pay has wallet as well as UPI payments to pay for online and offline merchants. Cons With Amazon pay wallet we can only pay to few online merchants which is not so good also we cannot use Amazon pay wallet to pay for any offline payments to any merchant via QR code Review Source Hossam S. Veterinarian , Marketing of digital and medical products Hospital & Health Care Used the software for: 6-12 months ### "Dr Hos Tech Review " July 6, 2022 5.0 Very Good Experience save money time and high systems to detect fraud or any unusual transaction Pros Fast , secure hold my payment in one place and my money to place orders Cons Some graphic features improvements may be added Review Source Prem K. Accountant Electrical/Electronic Manufacturing Used the software for: 2+ years ### "The shop of Cashback" August 7, 2022 4.0 Amazon Pay provides Amazon pay later service which helps me to improve my credit score. It provides a merchant center. From where the business transaction can do easily. It also provides credit cards. Pros I do most of my transactions and bill payments through Amazon pay in just a few steps and I get cashback after every transaction. It is very easy to use and trustworthy. I check my credit score for free easily. Cons Well, Everything is good in Amazon Pay but I think it should improve its interface and customer support. It should offer loans for personal and business uses. Review Source sL simon L. Manager Retail Used the software for: 6-12 months ### "Wellknown name" May 7, 2024 5.0 happy with it, customers trust and use it Pros customers recongise and trust the amazon, so it was a safety net for new customers coming to our site, the setup was straightforwards Cons fees however this comes with all payment processors Reason for choosing Amazon Pay trust factor, everyone uses prime etc so already have amazon account Review Source Similar Products Featured ## Related categories [Payment Processing](https://www.capterra.com/payment-processing-software/)[Mobile Credit Card Processing](https://www.capterra.com/mobile-credit-card-processing-software/)[Small Business eCommerce](https://www.capterra.com/small-business-ecommerce-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.