--- title: "Great Question Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Great Question Software - reviews, pricing plans, popular comparisons to other Market Research products and more." source_url: "https://www.capterra.com/p/247605/Great-Question/" page_type: "product" language: "en" --- # Great Question Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on July 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Great Question ## What is Great Question? Great Question is the best way to conduct qualitative customer research. Customers like Auth0, Brex, MainStreet and Rev.com use Great Question to streamline research tasks from managing panelists to scheduling research to sending incentives and sharing insights. With one platform more customer research happens automatically, so you can spend more time listening to your customers. ## What is Great Question used for? [User Experience (UX)](https://www.capterra.com/ux-software/)[Market Research](https://www.capterra.com/market-research-software/)[User Testing](https://www.capterra.com/user-testing-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $49 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Great Question?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.greatquestion.co&name=Great Question) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Great Question 0.0 VS. [4.6 (97)](https://www.capterra.com/p/174077/Dovetail/reviews/) Starting Price $49 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.6 (775) Value For Money 0.0 (0) Value For Money 4.4 (679) Customer Service 0.0 (0) Customer Service 4.7 (657) ## Great Question alternatives [4.5 (10)](https://www.capterra.com/p/200860/Maze/reviews/) Starting price $75.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars Highest Rated [BrowserStack](https://www.capterra.com/p/162900/BrowserStack/) [4.6 (775)](https://www.capterra.com/p/162900/BrowserStack/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/162900/BrowserStack/) [Lyssna](https://www.capterra.com/p/178766/UsabilityHub/) [4.6 (87)](https://www.capterra.com/p/178766/UsabilityHub/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/178766/UsabilityHub/) [Hotjar](https://www.capterra.com/p/163516/Hotjar/) [4.6 (543)](https://www.capterra.com/p/163516/Hotjar/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/163516/Hotjar/) ## FAQs about Great Question Overview ### What company size and specific industries is Great Question built for? Great Question is designed for B2B SaaS companies with more than 50 employees, especially those operating in English-speaking countries. It is best suited for mid-market and larger teams that need a research or customer feedback tool built for software businesses. Features and Usability ### What are the key features of Great Question? Great Question offers user research tools like unmoderated testing, usability testing, surveys and feedback, and screen activity recording. It also includes customizable questions, customer segmentation, search and filter, reporting and analytics, and user research analysis, plus user management, single sign on, data import/export, and third-party integrations. Integrations ### Which third-party tools and platforms does Great Question integrate with? Great Question connects natively to Calendly, Google Calendar, Google Meet, Microsoft 365, and Zoom Workplace. These calendar, video meeting, and productivity integrations cover core scheduling and research-session workflows for teams that need to coordinate interviews and meetings across common business tools. Getting Started and Support ### What training and onboarding options does Great Question offer? Great Question provides live online sessions, documentation, and videos for training and onboarding. Live online sessions support guided setup and instruction, documentation offers written reference material, and videos provide visual walkthroughs for learning product features and reviewing steps as needed. Getting Started and Support ### What customer support options does Great Question offer? Great Question provides Email/Help Desk, a Knowledge Base, and Chat for customer support. These channels give users direct help, self-service guidance, and real-time assistance. No reviewer feedback is available here to describe response speed, helpfulness, or common support frustrations. ## Features AI summary Based on 1,387 Market Research reviews Capterra reviewers highlight these as the features buyers value most when choosing market research software: - **Reporting & Statistics** (**39%** of reviewers rated this feature as critical) - **Surveys & Feedback** (**51%**) - **Survey Builder** (**50%**) Great Question supports **Surveys & Feedback**, making it a fit for teams that need to collect input directly from customers and users. However, it does not include **Reporting & Statistics** or **Survey Builder**. Instead, it offers other highly rated capabilities such as **Reporting/Analytics** (**41%**) and **Data Import/Export** (**40%**). These features help businesses review findings, move data between systems, and turn customer feedback into clearer decisions, providing teams with a practical way to track insights and share results. Commenting/Notes Leave comments and notes on documents for others to view Customer Segmentation Process of dividing customers into groups based on common characteristics Customizable Questions Tailored or customizable questions for more targeted and relevant data collection Data Import/Export Import and export data to and from software applications For Websites Software is used for working on online pages Prototype Creation Create, manage and access prototypes to capture design concepts and test on users Great Question 15 features ### All Features - Commenting/Notes: Leave comments and notes on documents for others to view - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Questions: Tailored or customizable questions for more targeted and relevant data collection - Data Import/Export: Import and export data to and from software applications - For Websites: Software is used for working on online pages - Prototype Creation: Create, manage and access prototypes to capture design concepts and test on users - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Screen Activity Recording: Capture what is happening on a computer screen - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Single Sign On: Allow users to access multiple services after entering their login credentials once - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Usability Testing: Process of evaluating a product or website by testing it with representative users. - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - User Research Analysis: Analyze and gain insights into user experience --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Basic $49.00 Flat Rate,Per Month ## Integrations [ Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Calendly](https://www.capterra.com/p/148036/Calendly/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.