--- title: "View Point Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about View Point Software - reviews, pricing plans, popular comparisons to other CRM products and more." source_url: "https://www.capterra.com/p/247609/View-Point/" page_type: "product" language: "en" --- # View Point Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 10, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) View Point ## What is View Point? The 360, Omnichannel, Customer Relationship Management Platform Customers expect personalized service along the variant touchpoints of their journey. Relationship excellence requires a platform that provides an aggregated view of all customer's transactions to empower intelligent service among touchpoints, anytime, anywhere. Here comes View Point, a platform that equips telecoms with customer knowledge for distinguished service management. ## What is View Point used for? [CRM](https://www.capterra.com/customer-relationship-management-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## View Point Overview Updated September 2026 AI summary View Point is a CRM platform designed for organizations of all sizes, offering tools for contact management, lead tracking, and activity monitoring. With features such as segmentation, data import/export, mobile access, and third-party integrations, it also provides customization options through its API, customizable fields, and reports. View Point is available via cloud, web, or Windows deployment. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### View Point 2.0 (1) VS. [4.4 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting Price Contact vendor Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 2.0 (1) Ease Of Use 4.0 (4,388) Value For Money 1.0 (1) Value For Money 4.0 (3,517) Customer Service 1.0 (1) Customer Service 4.1 (3,527) ## View Point alternatives [4.3 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) [4.5 (4,487)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/152373/HubSpot-CRM/) [Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/) [4.8 (625)](https://www.capterra.com/p/210630/Kylas/reviews/) Starting price $250.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/210630/Kylas/) Highest Rated [Ploomes CRM](https://www.capterra.com/p/207290/Ploomes/) [4.9 (442)](https://www.capterra.com/p/207290/Ploomes/reviews/) Starting price $22.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/207290/Ploomes/) ## FAQs about View Point Overview ### What company size and specific industries is View Point built for? View Point is designed for mid-market and enterprise organizations that manage customer journeys across onboarding, activations, transactions, and service tracking. It suits businesses pursuing digital transformation into omnichannel operations, especially companies in customer-facing sectors that need to coordinate service and transaction workflows across multiple channels. Features and Usability ### What are the key features of View Point? View Point includes contact management, lead management, and a contact database for organizing records, plus segmentation and customizable fields for targeted data structure. It also offers activity tracking, interaction tracking, alerts/notifications, customizable reports, reporting & statistics, data import/export, API access, mobile access, and third-party integrations. Getting Started and Support ### What training and onboarding options does View Point offer? View Point provides in person training, live online sessions, and documentation to help teams get started. In person training supports face-to-face instruction, live online sessions allow guided remote setup, and documentation gives written reference material for self-paced review and later use. Getting Started and Support ### What customer support options does View Point offer? View Point provides email/help desk, phone support, and 24/7 live rep support. No reviewer feedback is available to describe response times, helpfulness, or common support frustrations, so the support experience cannot be assessed from user comments. ## Features AI summary Based on 14,838 CRM reviews Capterra reviewers highlight the following as the CRM features buyers care about most: - **Data Security** (**51%** of reviewers rated this feature as critical) - **Customer Database** (**52%**) - **Real-Time Data** (**56%**) View Point includes other CRM capabilities that reviewers also consider important, such as **Contact Database** (**47%**) and **Contact Management** (**44%**). Together, these features give teams a central place to store customer details, keep contact records organized, and manage ongoing interactions more efficiently, helping businesses maintain stronger relationships and keep day-to-day sales and service work on track. Contact Database 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Centralized database of stakeholders and their contact information such as names, address, phone number etc. Contact Management 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Alerts/Notifications 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Customizable Fields 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Customize data fields to support various needs and use cases Customizable Reports 2.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Alter the layout and content of reports Data Import/Export 2.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Import and export data to and from software applications View Point 16 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Interaction Tracking: Track interaction history by documenting conversations for contacts - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Mobile Access: Access software remotely via mobile devices - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Sales Reports: Reports specific to sales analysis for trends and strategies - Segmentation: Group leads or contacts based on their specific characteristics - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Get Advice We can help you find the software with the features you need. Features 1.0 (1) 1.0 Based on 1 reviews ## Pricing Value for money 1.0 (1) ### Starting price Free trial not available Value for money 1.0 (1) 1.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 1.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 1.0 (1) 1.0 Based on 1 reviews ## User reviews Overall rating 2.0 Based on 1 reviews Filter by rating 5(0) 4(0) 3(0) 2(1) 1(0) Mentioned topic Sorted by most recent KA kazi A. freelancer Computer & Network Security ### "4 month experience of viewpoints " 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 December 3, 2022 Pros View point software's functionality is good but tasks are not available to earn money. Cons View point is not available when I login. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.