---
title: "ProMDM Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about ProMDM Software - reviews, pricing plans, popular comparisons to other Mobile Device Management products and more."
source_url: "https://www.capterra.com/p/247646/ProMDM/"
page_type: "product"
language: "en"
---

# 

 ProMDM Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 6, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

ProMDM

## What is ProMDM?

ProMDM is a mobile device management solution that provides end-to-end control of all mobile devices across the IT infrastructure. Read how ProMDM helps Croatian national school system to be safe, secured and centrally monitored with more than 200.000 devices enrolled in ProMDM system. Read more - https://promdm.com/references/carnet/

## What is ProMDM used for?

[Mobile Device Management](https://www.capterra.com/mobile-device-management-software/)

Top alternative

Featured

Overall rating

Based on 12 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

€1

Per User, Per Year

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for ProMDM?[Manage this product listing](https://www.g2.com/products/promdm/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### ProMDM

4.7 (12)

VS.

[4.9 (493)](https://www.capterra.com/p/181954/Iru/reviews/)

Starting Price

€1

Per User, Per Year

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (12)

Ease Of Use

4.9 (933)

Value For Money

4.8 (10)

Value For Money

4.6 (801)

Customer Service

4.8 (12)

Customer Service

4.9 (772)

## ProMDM alternatives

[4.6 (1,865)](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/reviews/)

Starting price

$104.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.4 (168)](https://www.capterra.com/p/146147/Miradore-Online/reviews/)

Starting price

$50.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.7 (546)](https://www.capterra.com/p/164492/Jamf-Pro/reviews/)

Starting price

$3.67

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (4,881)](https://www.capterra.com/p/172127/Rippling/reviews/)

Starting price

$8.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/247646/ProMDM/alternatives/)

## FAQs about ProMDM

Overview

### Which roles and teams benefit most from ProMDM?

ProMDM is most used by IT administrators, system engineers, and helpdesk teams that need centralized device management, policy enforcement, and faster troubleshooting. Team leads, department heads, and executives benefit from better oversight, security control, and operational consistency, while service teams use it to support users and reduce manual administration.

Answer based on 12 reviews

Overview

### What company size and industries is ProMDM built for?

ProMDM is built primarily for enterprises, which account for 50% of reviewers, with midsize and small businesses each at 25%. It serves Financial Services, Information Technology and Services, and Government Administration equally at 17% each, and is used specifically for mobile device management.

Answer based on 12 reviews

Features and Usability

### What are the key features of ProMDM?

ProMDM offers mobile device management and compliance management, with tools for application management, configuration management, policy management, and endpoint management. It also includes access controls, audit management, remote access/control, reporting and analytics, inventory management, geolocation, single sign on, and two-factor authentication.

Getting Started and Support

### What training and onboarding options does ProMDM offer?

ProMDM provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided instruction, webinars cover scheduled group learning, documentation gives written reference material, and videos provide visual self-paced guidance for teams getting started.

Getting Started and Support

### What customer support options does ProMDM offer?

ProMDM provides email/help desk, a knowledge base, phone support, and chat. No reviewer feedback is available here to describe response times, helpfulness, or common support frustrations, so the support experience cannot be assessed from user comments in this data.

## Features

AI summary

Based on 1,943 Mobile Device Management reviews

Capterra data shows that buyers of Mobile Device Management rank the following features as their top priorities:

-   **Application Management** (**44%** of reviewers rated this feature as critical)
-   **Security Management** (**49%**)
-   **Configuration Management** (**43%**)

ProMDM supports all three of the features reviewers rate most important: **Application Management**, **Security Management**, and **Configuration Management**. Together, these capabilities help businesses control app usage, protect devices and company data, and standardize device settings across teams, allowing teams to manage mobile fleets more efficiently and maintain stronger oversight at scale.

Security Management

4.8 (4)

25.00% of 4 reviewers that rated this feature as important or highly important

Manage and control the security aspects of an organization's digital assets, resources, and operations

Deployment Management

4.6 (5)

20.00% of 5 reviewers that rated this feature as important or highly important

Manage the processes involved when making the application ready for use

Endpoint Management

4.8 (5)

20.00% of 5 reviewers that rated this feature as important or highly important

Track status, assign actions, and control access to systems for devices within the organization

Inventory Management

4.5 (6)

33.33% of 6 reviewers that rated this feature as important or highly important

Track and manage inventory levels to maintain proper supply

Mobile Content Management

4.5 (6)

33.33% of 6 reviewers that rated this feature as important or highly important

Creating, updating, monitoring accuracy, and ensuring brand consistency for all materials distributed to mobile devices.

Synchronization Scheduling

4.5 (6)

16.67% of 6 reviewers that rated this feature as important or highly important

Create a schedule when files and folders are synchronized

ProMDM 39 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Active Directory Integration: Integrates with Active Directory
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Application Management: Track, manage and store the applications of potential future members, customers or candidates
- Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
- Automatic User/Device Recognition: The system can automatically recognize a user and/or device
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Configuration Management: Identify component attributes like servers, hardware, software, and manage relationships across all services
- Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
- Customizable Branding: Add customized logos and colors to align with company branding
- Data Management: Ability to handle large datasets
- Deployment Management: Manage the processes involved when making the application ready for use
- Endpoint Management: Track status, assign actions, and control access to systems for devices within the organization
- Enrollments/Onboarding: Manage the enrollment and onboarding of all new members and accepted applications
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Kiosk Mode: Ensures that only certain features of the devices are accessible and the rest are hidden/unavailable for usability/security reasons
- Location Tracking: Identify the physical location of an individual, asset, device, etc.
- Mobile Content Management: Creating, updating, monitoring accuracy, and ensuring brand consistency for all materials distributed to mobile devices.
- Mobile Device Management: Control, secure and enforce policies on mobile devices such as smartphones, tablets etc.
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Policy Management: Create, manage, and track policies and procedures within an organization
- Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling
- Remote Monitoring & Management: Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications
- Remote Update/Installation: Deploy updates or install new software remotely
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Secure Data Storage: Securely stores data to prevent data loss or breaches
- Security Management: Manage and control the security aspects of an organization's digital assets, resources, and operations
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Single Sign On: Allow users to access multiple services after entering their login credentials once
- Software Management: Allows businesses to manage the software installed on their devices.
- SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
- Synchronization Scheduling: Create a schedule when files and folders are synchronized
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Two-Factor Authentication: Extra layer of security that requires not only a password and username but also something specific to that user
- Usage Tracking/Analytics: Track and interpret metrics on the usage of company resources
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Wireless Internet Access Control: Control and manage access to wireless networks

---

Features

4.6 (12)

4.6

Based on 12 reviews

## Pricing

Value for money

4.8 (10)

Free Trial

Basic

€1.00

Per User,Per Year

Value for money

4.8 (10)

4.8

Based on 10 reviews

## Support, customer service and training options

Customer Service

4.8 (12)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (12)

4.8

Based on 12 reviews

## User reviews

Overall rating

4.7

Based on 12 reviews

Filter by rating

5(8)

4(4)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

Lucija J.

Customer Service Team Lead

Information Technology and Services

### "Excellent and reliable software with great customer support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 1, 2022

Any issue that appeared during our work with ProMDM was solved promptly and efficiently.

Pros

Product is very easy to use and developers keep trying to make it even simpler for users that don't have much experience with IT.

Cons

At the beginning it was hard for our customers - teachers and children in school to understand all the procedures of enrollment (even though ProMDM provided detailed instructions with pictures), but that has been also simplified and our customers now quickly learn to use all the functionalities.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

April 5, 2022

Thank you so much for taking the time to leave us a 5-star review! The entire team really appreciate it.

DJ

Dora J.

student

Education Management

### "MDM used for school devices"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

6/10

March 31, 2022

Pros

Useful commands that can be sent on devices. Very easy application import.

Cons

Too much side options on the Dashboard (confusing for customers with low IT knowledge). Constant bugs while importing devices. Groups not refreshing right after setting new tags.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

April 5, 2022

Thank you for the review! Your feedback helps us to improve.

IB

Ivan B.

Helpdesk

Internet

### "Mdm"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 31, 2022

Pros

After a few hours of use, the product is easy to use.

Cons

Interface(frontend) could be more futuristic.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

April 5, 2022

Thank you so much for taking the time to leave us a 5-star review! :)

MM

Marina M.

Helpdesk agent

Information Technology and Services

### "ProMDM review"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 31, 2022

Working in ProMDM is very fun once you learn how to use it. It offers a lot of possibilities and actions which make it easier to handle a large group of devices. Although it lacks some features it is frequently updated so I'm certain there will be more features coming which will make using the product easier. I work as a helpdesk agent and offer support to school administrators who use ProMDM and the product makes it easy to see excatly what the user is doing and when. This makes it easier to pinpoint the mistakes the user may be doing and avoid them happening in the future.

Pros

Once you enroll the devices, which are a part of an organisation, it's easy to manage them and to get an overall view of all the devices. The status of the devices is displayed very obviously which is convenient when dealing with a larger number of devices.

Cons

It's not very easy to learn if you're a user who has never worked with a similar product. What might make it easier would be a help button next to some features or and info pop up before performing actions, especially on a larger number of devices. Also, it would be convenient if there was a way to simply transfer devices from one group to another without having to change all of the tags.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

April 5, 2022

We really appreciate that you took the time to share your feedback and help us to improve :)

VM

Venancije M.

head of unit

Electrical/Electronic Manufacturing

### "Easier use of mobile devices in business"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 22, 2022

The solution has a positive effect on increasing the efficiency of the use of mobile devices in business and raising the level of security in working with them.

Pros

Preparation of devices for business process (locking in "kiosk" mode with applications necessary for business process). Possibility to use restrictions (prohibitions) on tablets.

Cons

Efficient management of a large number of devices through groups and automation of administration.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

March 23, 2022

Thank you so much for taking the time to leave us a 5-star review! :)

JR

Jasmina R.

Izvršni direktor

Marketing and Advertising

### "Application of software in the control of broadcasting advertising content on line"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

March 11, 2022

Sometimes the system is unstable when placing the material on the devices on sim cards Internet conection and it takes more time for the advertisement to be placed. We are still testing the system through newer digital devices with the latest generation of software so maybe the grades can be higher

Pros

It is easy to use and to educate someone else to use it

Cons

I think it can be improved.Maybe if there is a possibility that the system will display ads that were before the change if something is wrong with the placement of new ads. Or to warn that something is wrong in any way...Now the device stops broadcasting ads and in the system everything seems to be fine

Reasons for choosing ProMDM

On the recommendation of a partner company from Croatia that deals with the same type of business

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

March 16, 2022

Thank you for the review. Please don't hesitate to contact our support team when needed.

SK

Silvio K.

system engineer

Financial Services

### "ProMDM user"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 9, 2022

Pros

ProMDM is easy to use, you have lots of possibility to make test enviroment.

Cons

when use ProMDM on laptop with small screen, problem with some features.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

March 10, 2022

Thank you so much for taking the time to leave us a rating.

GM

Goran M.

System administrator

Government Administration

### "Easy and safe way to use the app"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 9, 2022

Pros

Very good GUI administration for super users & micro services technology with up to date updates, with minimum loads of CPU and memory. Manipulation of a large number of mobiles / clients in real time. Easy integrations with proxy & AD infrastructure with in accordance with security policy.

Cons

At his moment I don't have any complaint.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

March 10, 2022

Thank you so much for your review!

ZH

Zoran H.

Team Lead

Banking

### "MDM for advanced features"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 8, 2022

I am very satisfied with ProMDM. They have a good products and fast response support.

Pros

ProMDM has a Easy to use but powerful tool. It fast and responsive.

Cons

Nothing realy to improve maby support for iOS containers.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

March 10, 2022

Thank you so much for taking the time to leave us a 5-star review.

AR

Andrija R.

Dikrektor

Financial Services

### "ProMDM review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

March 8, 2022

Excellent

Pros

Have Features which enterprise really needs

Cons

Nothing special to mention on this place

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

March 10, 2022

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We're here for you anytime.

[View all Reviews](https://www.capterra.com/p/247646/ProMDM/reviews/)

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