--- title: "TrakCare Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about TrakCare Software - reviews, pricing plans, popular comparisons to other Primary Care EHR products and more." source_url: "https://www.capterra.com/p/247769/TrakCare/" page_type: "product" language: "en" --- # TrakCare Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) TrakCare ## What is TrakCare? The TrakCare unified healthcare information system is for organizations that want to make a difference in care by transforming care delivery and the patient experience. It is for organizations that are serious about digital transformation. ## What is TrakCare used for? [Urgent Care EMR](https://www.capterra.com/urgent-care-emr-software/)[Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Primary Care EHR](https://www.capterra.com/primary-care-ehr-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for TrakCare?[Manage this product listing](https://www.g2.com/products/intersystems-trakcare/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### TrakCare 1.5 (2) VS. [4.3 (498)](https://www.capterra.com/p/110018/rxnt/reviews/) Starting Price Contact vendor Starting Price $32 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 1.0 (2) Ease Of Use 4.3 (49) Value For Money 1.0 (1) Value For Money 4.2 (31) Customer Service 1.0 (1) Customer Service 4.2 (34) ## TrakCare alternatives Highest Rated [4.6 (114)](https://www.capterra.com/p/129851/MedicsPremier/reviews/) Starting price $350.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [MEDITECH Expanse](https://www.capterra.com/p/99070/Practice-Management-Solution/) [3.1 (49)](https://www.capterra.com/p/99070/Practice-Management-Solution/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 51% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/99070/Practice-Management-Solution/) [Practice EHR](https://www.capterra.com/p/159036/Practice-EHR/) [4.3 (80)](https://www.capterra.com/p/159036/Practice-EHR/reviews/) Starting price $179.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/159036/Practice-EHR/) [athenaOne](https://www.capterra.com/p/98735/athenaOne/) [3.8 (913)](https://www.capterra.com/p/98735/athenaOne/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 70% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/98735/athenaOne/) ## FAQs about TrakCare Overview ### What company size and specific industries is TrakCare built for? TrakCare is designed for all business sizes, from small companies to large enterprises, across any industry that depends on mission-critical applications and transactional data analysis. It is suited for organizations that need database management with SQL integration and multiple language support. Features and Usability ### What are the key features of TrakCare? TrakCare offers EMR/EHR, patient records management, charting, and appointment scheduling for clinical workflows, plus order entry, e-prescribing, and medication management. It also includes claims management, claims scrubbing, insurance eligibility verification, and medical billing, along with patient engagement, referral management, compliance tracking, and API and EDI support. Getting Started and Support ### What training and onboarding options does TrakCare offer? TrakCare provides in-person training, live online sessions, webinars, and documentation to help teams get started. In-person and live online formats support guided instruction, webinars offer scheduled group learning, and documentation gives written reference material for self-paced review and ongoing use. Getting Started and Support ### What customer support options does TrakCare offer? TrakCare provides 24/7 live rep support and chat. These channels let users reach support at any time for help with access, configuration, or troubleshooting. No reviewer feedback about support quality is available here, so user experience details cannot be confirmed. ## Features AI summary Based on 4,113 Primary Care EHR reviews Capterra data shows that buyers of Electronic Medical Records rank the following features as their top priorities: - **HIPAA Compliant** (**75%** of reviewers rated this feature as critical) - **Patient Records Management** (**62%**) - **Charting** (**63%**) TrakCare supports all three of the features reviewers rate highest: **HIPAA Compliant**, **Patient Records Management**, and **Charting**. Together, these capabilities help healthcare organizations protect sensitive patient data, maintain complete and accessible records, and document care accurately, allowing teams to improve compliance, support clinical decisions, and deliver more efficient patient care. Charting 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Medical Billing 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage billing and payments for a healthcare provider EMR/EHR 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create and securely store digital patient records For Urgent Care 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Designed for urgent care/emergency facilities. Treatment Planning 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create treatment plans that document interventions and outcomes to track patient progress API Application programming interface that allows for integration with other systems/databases TrakCare 35 features ### All Features - API: Application programming interface that allows for integration with other systems/databases - Appointment Scheduling: Schedule appointments via a calendar - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Claims Management: Process of submitting and following up on claims with insurance companies - Claims Scrubbing: Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate - Clinic Interoperability: Securely transfer, access, exchange, integrate or use data with different providers or systems - Coding Assistance: Automatically generates E/M codes based on information collected during patient charting - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Decision Support: Tools that provide relevant information at specific times to support judgments and courses of action - E-Prescribing: Transmit prescriptions to pharmacies electronically - EDI: Transfer of data from one computer system to another - EMR/EHR: Create and securely store digital patient records - For Anesthesiologists: Software specialized for anesthesiologists - For Mental/Behavioral Health: For mental/behavioral health specialties such as psychiatry, therapy/counseling, substance abuse, etc. - For Obstetrics & Gynecology: For obstetrics and gynecology (OB/GYN) practices - For Orthopedics: Specialized software for Orthopedic practices - For Podiatrists: Intended to be used by podiatrists - For Primary Care: Designed for primary care doctors/facilities. - For Urgent Care: Designed for urgent care/emergency facilities. - Handwriting Recognition: To scribe and interpret the written words received from online or offline inputs - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Insurance Eligibility Verification: Checking eligibility of patients for different insurance claims - Meaningful Use Certified: Standards for electronic health records (EHR) outlining how clinical patient data should be exchanged - Medical Billing: Manage billing and payments for a healthcare provider - Medication Management: Administer and track medication inventory, schedules, dosage, and side-effects - ONC-ATCB Certified: Certified for healthcare IT products based on the results from ONC-ATL - Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries - Patient Database: A repository of patient data, including their past and current health issues, treatment history, and more - Patient Engagement: Allows medical providers to engage patients in a variety of ways to ensure their health. - Patient Monitoring: Observing and tracking a patient's health status, condition, and wellbeing - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more - Referral Management: Log and store the source of contacts/leads - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Treatment Planning: Create treatment plans that document interventions and outcomes to track patient progress --- Get Advice We can help you find the software with the features you need. Features 1.0 (2) 1.0 Based on 2 reviews ## Pricing Value for money 1.0 (1) ### Starting price Free trial not available Value for money 1.0 (1) 1.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 1.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 1.0 (1) 1.0 Based on 1 reviews ## User reviews Overall rating 1.5 Based on 2 reviews Filter by rating 5(0) 4(0) 3(0) 2(1) 1(1) Mentioned topic Sorted by most recent GC Guiliana C. medico intensivista Hospital & Health Care ### "DETESTABLE" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 August 28, 2026 Pésima, sobre todo por que mi hospital decidió retirar la hoja de enfermería de papel en la que de una mirada uno tenia todo, ahora nadie sabe cuanto tuvo de temperatura una hora antes o que presiones o que medicamentos esta recibiendo Pros No le veo ninguna ventaja con respecto a otras fichas electronicas, ha desmejorado todo el brillante trabajo de la UCI ped donde trabajo Cons Es compleja para encontrar datos y para prescribir y mucho mas para tratar de encontrar una indicación realizada antes. Se pierde demasiado tiempo que en UCI es valioso intentando entender como quiere que prescribas algo Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User medical doctor Hospital & Health Care ### "It is such a labyrinthine application that makes your task wearisome." 2.0 Overall Rating 2.0 2.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 0.0 0.0 Likelihood to Recommend 0/10 July 21, 2024 Now that TrakCare, version 2023 is running in my hospital, I found this application most wearisome, compared to the EMR's I've been using at other hospitals. It was not only me but all my colleagues unanimously agreed. This poor quality software does complicate physician's work. The workflow is laborious and it makes users burnt out. You'll never fully comprehend this maze-like program until you are an end user. In my medical practice, when giving instruction to my patients, I usually show them the pictures of prescribed drugs before they collect them at pharmacy. On the standard EMR I've ever used, a few clicks of the mouse would do it both back & forth, but via this program it's a complete waste of time, you need more than 10 clicks to get through the process. I'll demonstrate how this basic functon works ; first, click on the "add order" button to start, then enter the drug name and click "the search result" click on the prescription drug then click "view drug detail" and click "medication picture" and the picture is shown. To order the next item, you need another 6 clicks ; "back to monograph detail" then "back to order detail" "back to order entry" "back to encounter record" and "back to priority workbench" then re-enter into "add order" button, now you can order your next item. I really prefer a few clicks of the mouse and spending more time with my patients, not the screen. Pros \-the software helps calculate the medical expense. -drug interaction pop-up notifications are helpful but are too many and many of them are considered clinically insignificant, they need filtering. Cons \-poorly designed user interface. -it allows each user to edit other user's records over time, this is unacceptable. -some pop-up's are too repetitive and meaningless. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.