# Deep Talk Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Deep Talk the right Natural Language Processing (NLP) solution for you? Explore 12 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/247792/Deep-Talk/reviews --- Deep Talk 4.8 (12) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Deep Talk Ease of use 4.8 Customer Service 4.6 ## Showing most helpful reviews Showing 1-12 of 12 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use David T. Founder and Chief Market Strategist Capital Markets Used the software for: Less than 6 months ### "DeepTalk tells you what your data is really saying vs what you want it to say. Invaluable tool." May 9, 2022 5.0 I have loved it. Really cool, interesting, and incredibly useful data analysis. I am using it for economic and market analysis. This is taking parts of my process to a different level. And the graphics are next level as well so they make reports looks great. Pros I don investment research and I am able to feed it FOMC minutes, statements, speeches, etc. I can feed it earnings calls or anything really. It does a great job of breaking down what is being said and showing the trend over time plus so much more. I have been using it a lot and find new insight every day. Cons this space is relatively new so I am not sure what it is lacking. The only thing it needs is an API, but I knew that coming in and it should be released to us in the next 3-6 weeks, so I dont look at it as a con. Review Source Response from Deep Talk May 25, 2022 Thank you very much for your review David. Today we launched our API. Have a great week PW Paul W. CTO Media Production Used the software for: Less than 6 months ### "Test your machine learning ideas quickly and easily" May 23, 2022 4.0 Excellent, more companies should be testing if the data and problems they have can be enhanced with machine learning. Deep Talk makes this easy. Pros If you have some data and a problem to solve then Deep Talk is an excellent way of testing if machine learning and NLP can add value. It "understands" your data much more readily than other systems I've used and then provides a pipeline to running inference models without complex machine learning engineering. Cons Once you've reaped that automatic benefits of Deep Talk from your data and your problem set there is no clear path forward. Typically in machine learning you establish a baseline and then iterate, through data and code, on improving that score. With Deep Talk I don't know see how this is possible as there is no export to code or export to another more customisable machine learning platform. Review Source Response from Deep Talk May 25, 2022 Thank you Paul!!... today we have launched our API to iterate results and trained models with other services. FN Fnu N. Masters Student Management Consulting Used the software for: I used a free trial ### "Experience using this Machine Learning Platform for clustering the Wine review dataset" April 5, 2022 4.0 I had quite nice experience with the tool. I was able to generate useful visualizations and draw actionable insights along with deriving key insights from the project results, however, I had to navigate to another platform for using sentiment analysis for the same dataset. so it was a learning experience using this platform with the provided features but also had to use more tool for doing Sentiment analysis that helped me to quickly understand the metrics for positive, negative and neutral reviews. Pros Topics and Subtopics related connection, Time series of the graph, Unburst chart and many more functionalities. Ease of use and User experience, easy to create projects and classify and train the model. Cons The tool also analyzed the additional column input with the dataset which gave additional analysis for user city, manufacturer, Id, categories, etc. but they were not that refined charts, thus it was ignored for my analysis in the project. In my view, the software can further improve to understand multiple columns of data and give a proper analysis of additional columns of data. The representation of the charts for these dataset were of negligible use. The additional columns should be used to aid in the primary analysis, which I found was lacking in this platform Alternatives considered [MonkeyLearn](https://www.capterra.com/p/166580/MonkeyLearn/)[Voyant](https://www.capterra.com/p/214142/Voyant/)[IBM SPSS Statistics](https://www.capterra.com/p/250819/IBM-SPSS-Statistics/) Reason for choosing Deep Talk I used this tool in combination with few other tools for my social media projects. Review Source Response from Deep Talk April 6, 2022 Thank you for your review! we will take in consideration some of the features you mentioned. Thank you! MS Mini S. Sales Project Manager Medical Devices Used the software for: 6-12 months ### "Flexible data analysis tool" December 1, 2023 5.0 Pros Deep Talk provides me with a lot of option of platforms that can be connected like hubspot, Zendesk etc. it also displays great infographics to help me properly visualize the data. Cons Its a very useful and valuable tool for me. Review Source Kejda G. Systems Architect Marketing and Advertising Used the software for: Less than 6 months ### "Make sense of unstructured data" May 18, 2022 5.0 Pros It works well at extracting insights from unstructured text for sentiment analysis and topic clustering Cons Relative lack of integrations — currently must import my data as CSV Review Source Response from Deep Talk May 25, 2022 Thank you Kejda for your review, we are launching this week an integration with Zapier to integrate with hundreds of apps. Have a great week! AM Andrew M. Customer Support Rep Veterinary Used the software for: 1-2 years ### "Deep Talk - Simplifies Conversations " November 27, 2023 5.0 Pros I have used Deep Talk and it is amazing when it comes to text mining Thanks to the AI features, it makes data analysis easy and simplifies communication understanding. I like the multiple Customer engagement features. Cons It is a super solution and no major issues Review Source VR Verified Reviewer Founder Writing and Editing Used the software for: Less than 6 months ### "A million use cases for a unique data analysis tool" May 10, 2022 5.0 Fantastic tool with a million uses. Be creative; you could start your own market research firm using this tool, scraping data for resources online and reporting on trends, sentiment, etc. Pros I love that Deep Talk lets you import bulk data and turn it into insights. I can pull in marketing data, book manuscripts, whatever I want, and it can report on data and trends hidden within this data. Cons It takes a little time to understand how everything works, but it is pretty intuitive. Review Source Response from Deep Talk May 25, 2022 Thank you very much for your review VR Verified Reviewer Data scientist Veterinary Used the software for: Less than 6 months ### "Easy solution for complex text analysis" April 5, 2022 5.0 Great! Pros Easy to use GUI and strong visualisations/drill-down. Cons There was a service outage yesterday so none of my files would validate. Switched from [NVivo](https://www.capterra.com/p/171501/NVivo/) Easier to use Deep Talk Review Source Response from Deep Talk April 6, 2022 Thank you very much for your review!! Jorge Edel A. CEO Veeme Media Marketing and Advertising Used the software for: Less than 6 months ### "Turn common data into data that works for you" April 5, 2022 4.0 Would recommend it to anyone who needs to grab random data to turn it into usable data. Pros I like turning twitter data into data that works for me. It will analyze and make a cluster of keywords that I can dig further to analyze. Cons I think the dashboard can be improved to make it more modern. Also, they should implement webhooks and API to have data analyzed automatically. Review Source Response from Deep Talk May 25, 2022 Thank you for the review. Have a great week! VR Verified Reviewer Marketing Director Professional Training & Coaching Used the software for: Less than 6 months ### "How to get more insights from your surveys" April 27, 2022 5.0 It was easy to use, straightforward and I got great insights. I found there was a keyword many students were using that was very important to add to the content of the course we deliver. Pros Finding the most critical points on a satisfaction survey I did from a course was straightforward. I imported the CSV with the answers and Deep Talk gave me insights into the words the students used that were most important. Cons The user interface could be better designed. Review Source Response from Deep Talk May 25, 2022 Thank you for your Review! AS Alexander S. CIO Computer Software Used the software for: Less than 6 months ### "Easy to use platform to discover insights in my text data" May 10, 2022 5.0 Great experience, we analyze thousands of surveys in just a few minutes. Pros How easy it was to analyze my data. I uploaded the surveys and in less than 10 minutes I got the topic classification and other metrics. Also we started training deepers to fin complaints in the surveys. Cons The API was in beta at that moment but the support team told us they will open the API during May. Review Source Response from Deep Talk May 25, 2022 Thank you Alexander! SM Stefan M. CEO Business Supplies and Equipment Used the software for: I used a free trial ### "The translation quality from english to german is superb. " April 5, 2022 5.0 Pros Easy to use, great quality of the translation Cons Nothing so far - maybe that there are no cheaper priced packages. Review Source Response from Deep Talk April 6, 2022 Thank you Stefan for your review! 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