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Google Workspace

Google Workspace

4.7 (17014)
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Provider data verified by our Software & Services Research team, and reviews moderated by our Reviews Verification team. This page was last updated on February 2nd, 2025.
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What is Google Workspace?

Google Workspace's word processing for teams. Work on a single document with team members or people outside your company. See edits as others type, communicate through built-in chat and ask questions by including comments. Create, edit and share docs from your iPhone, iPad or Android devices. Use Chrome for Mac or PC to work in Docs, even when you’re offline.

Do you work for Google?Manage this profile page

Google Workspace Integrations

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Asana
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Canva
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Confluence
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Zapier
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Tableau
Google Workspace business solutions seamlessly integrate everything that you and your team need to get anything done, all-in-one place, including professional @yourcompany email.
Custom professional email @yourcompany. Build customer trust with professional email addresses at your domain.
Connect and collaborate with customers, partners and suppliers. Whether it’s a video call with a client, chat room with your supplier or shared drive with partners, stay connected with everyone who is important to your business.
Google Workspace includes other familiar tools beyond Gmail and Calendar – get access to business versions of Google Meet, Chat, Drive, Docs, Sheets and more in a single view.
Flexible, helpful business collaboration solutions for all the ways that work is changing.

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How much is Google Workspace?

Starting From:
$6 Per Month
Pricing Model: Per User
  • Yes, has free trial
  • Yes, has free version
Pricing Details (Provided by Vendor):
Business Starter: $6 per user per month. Business Standard: $12 per user per month. Business Plus: $18 per user per month. Enterprise: contact Google for pricing.

Google Workspace Features

What solutions does Google Workspace provide?

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Key user insights about Google Workspace

Based on of verified reviews collected between February, 2016 and September, 2024
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Team collaboration

Based on 2215 reviews
Users appreciate Google Workspace for its seamless integration across tools like Gmail, Docs, Drive, and Calendar, which significantly enhances real-time collaboration and productivity. They find the cloud-based access and intuitive interface enable effective remote collaboration, allowing teams to work from any location as efficiently as if they were in the same room. Additionally, the real-time editing and collaboration features, such as the ability to add comments, tag teammates, and suggest edits directly within documents, greatly improve teamwork and reduce the need for back-and-forth communication.

Email management

Based on 2096 reviews

Reviewers find Google Workspace's email management features particularly beneficial for maintaining a professional email appearance and managing custom domain emails. They appreciate the seamless integration with Gmail, which offers ample storage, spam filtering, and the ability to create personalized email addresses for their businesses. Users also highlight the ease of setting up and managing multiple email accounts, the effectiveness of spam filtering, and the ability to integrate emails from other providers, making it a comprehensive solution for business communication needs.

Pros

  • To be honest it’s very user friendly and flexible. All modules are very usefully and important.

  • Collaborating with multiple people is easy and effective, and there are many great features such as making comments and inserting edits that can be viewed and resolved.

  • This is an amazing tool that assists you in making your place better and more productive. It is easy to use and also cheap.

  • It’s so nice having everything in one place and starting off in a hub every single morning. What I like most about Google sweet is that it has literally everything a business needs.

Cons

  • Painstaking to get it set up correctly on android, as well as my laptop. Confusing billing system, frustrating security, and terrible customer support.

  • It can be frustrating when there are features that are available in MS Suite that GSuite does not have. They are few and far in between, but once in a while it does frustrate you.

  • I've recently been getting emails in error from Gsuite. I've contacted customer support and they have no explanation for these error emails.

  • We have found the provide storage to be inadequate at our tier level, and have had problems with Windows 10 compatibility.

(

Most Recent Video User Review for Google Workspace

SEE ALL VIDEO REVIEWS
Video Review

Google Workspace Review: Great functionality at an economical price

5.0
Posted on February 13, 2024POSTED BY:

Eugene L.

PresidentCommercial Real Estate
Reviewer Source
)

Most Helpful Reviews for Google Workspace

Pauline Priyanka P. avatar
Pauline Priyanka P.
powerhouse of internet things with room for development
Mechanical or Industrial Engineering, 11-50 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
3.0
Value for Money
2.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
December 11, 2024

"A colloborative powerhouse with room for development"

Overall: High level streamlined productivity and user friendly interface with reliable security. It also satisfies wide accessibility

Pros: Google chat, google docs, google meet, google forms and so on are my everyday usable platforms and also i use a lot in google drive to save up my stuff. How could I deny that its a great asset to a individual who uses internet on a regular basis. Its seamsless collaboration features are playing a great interest.

Cons: Storage limitations are of the most barrier that I come accross. Subscription prices are expensive which is not appealing.

Bhavya D.
Designer
Design, Self-employed
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
3.0
Features
5.0
Value for Money
3.0
Likelihood to Recommend
6/10
Reviewer Source
Source: Capterra
December 2, 2024

"Hassle free comes at a cost, and a couple of gotchas."

Overall: Overall experience is positive, but the second I get a similar eco-system elsewhere for cheaper, I wouldn't hesitate much.

Pros: The ecoysystem. Everything just works. I have had issues with OneDrive randomly ending file access and team members complaining that the file isn't accessible, however this is not the case with Workspace. It comes with quite a lot of features out of the box to help you run your business, and on top of which, if you are savvy enough with scripting, you can almost run basic, non-TOS breaking transactional emails (think reminders, alerts etc).

Cons: I think it is quite expensive for the price. A major negative is that Google neglects their Workspace customers and gives them a degrading experience if you own Google devices. Many features aren't compatible as opposed to having a regular gmail account and they still haven't addressed this despite being a user for over 12 years.

Alternatives Considered: Zoho Mail
Reasons for Choosing Google Workspace: It was free when I first signed up when it was called GSuite.
Priya J. avatar
Priya J.
CHO
Hospital & Health Care, 51-200 employees
Used the software for: I used a free trial
Overall Rating
3.0
Ease of Use
4.0
Customer Service
4.0
Features
3.0
Value for Money
4.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
December 5, 2024

"Good investment👍🏻"

Overall: My experience was great I would definitely recommend this to my friends and family

Pros: It is useful because you get everything in just one app like gmail,documents and slides etc.I mainly use it yo make slides for my office meetings

Cons: Although i love google workspace but sometimes it hangs and get me irritated

Rob T. avatar
Rob T.
Vice-President
Cosmetics, 1-10 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
4.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
November 15, 2024

"Not perfect, but still amazing!"

Overall: I've been using Google Workspace for over a decade, and it's just an excellent product, and they keep improving it. However, they seem to change their mind too often. "Here's Duo, use it for video conferencing. Here's Hangouts, use it to chat. Psych! Now it's Meet and Chat."

Pros: When it comes to team collaboration, Google Workspace is the best in the business. Teams can collaborate live editing documents together, using chat within those documents, and everything is just intuitive.

Cons: While the collaboration is amazing, the productivity suite just isn't MS Office. They're close, but just lagging in features. The Google Sheets formulas aren't quite the same as Excel, the formatting options of Google Docs aren't as robust as Word, etc.

Alternatives Considered: Microsoft 365
Reasons for Choosing Google Workspace: Google Workspace was less expensive and easier to administer than MS Office.
Andrea F. avatar
Andrea F.
CoFounder and Executive Director
Education Management, 1-10 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
December 7, 2024

"Google Workspace - Must Have Productivity and Collaboration Tools"

Overall: Our team has used Google Workspace for years and absolutely love how easy it makes collaborating together and with external partners.

Pros: Google Workspace is easy to set up for your whole team and provides essential collaborative tools all in-one place. With email, file sharing, documents, spreadsheets, slides, forms and much more this platform is our must have for getting things done.

Cons: I wish google drive space had more filtering options for organizing and accessing files. This drawback can occasionally make it difficult to quickly find a file if you don't have a clearly established folder hierarchy in place.

Alternatives Considered: Microsoft 365
Reasons for Choosing Google Workspace: The cost and breadth of tools Google Workspace offered made it a stand-out offering.