# Page 11 | Google Workspace Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 11 - Is Google Workspace the right Document Management solution for you? Explore 17471 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/247901/Google-Workspace/reviews --- Google Workspace 4.7 (17471) [View alternatives](https://www.capterra.com/p/247901/Google-Workspace/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 11 - Reviews of Google Workspace ## Showing most helpful reviews Showing 251-275 of 17471 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use RS Rachel S. Owner Performing Arts Used the software for: 2+ years ### "We use Google Workspace for everything! " February 4, 2025 5.0 Our overall experience with Google Workspace has been great! Easy to use, yet still professional, limitless help articles, and fairly quick customer service for questions. Pros We love using Google Workspace for our dance studio business! Since a lot of our team are independent contractors, Google has proven the best way to share information with everyone, regardless of what type of brand or device they have. PC or Mac, Samsung or Iphone, laptop or tablet, etc, Google can be easily accessed and utilized by everyone. We use Google Workspace through SquareSpace (our website) and it integrates seamlessly. - We use Google Forms if we need to gather precise information from staff or even to poll our clients. This ensures we get all the information we need since you can choose which questions to make mandatory. The forms are very basic, so they don't work for everything we need, but part of its user-friendliness is how simple it is to set up! - We use Google Docs and Spreadsheets to easily store and sort through data. Years ago, before we found the database we currently use, we actually sorted client information and class rosters, etc, through Spreadsheets. You can also use it to easily convert Excel or Numbers files. - Google Docs is fantastic if we are collaborating on a new stage production or event. We can share whatever ideas we have with anyone who has an email (doesn't have to be a gmail), and then we can quickly change the settings so that they can directly edit, or just view and/or leave comments. That is great when we want to see individuals leave feedback but not alter the original document. This is also a helpful feature when proofreading content, as is the ability to see revision history. - And of course, Google Drive lets you organize and share all your docs, spreadsheets, or forms in an orderly manner. Cons I think further security measures within Google Workspace would allow more companies to utilize it, although there may be add-on features that could help with certain areas. For example, if you need to encrypt anything, you have to download the document or spreadsheet as a PDF, and then use your computer's settings to encrypt the PDF. It would be great if there was a way to do that simply from the original Google Doc or Google Spreadsheet itself. (Again, there may be an add-on for this that one could purchase.) Also, Google Forms is very simple (which make them easy to use!), but there are some additional features that would really up their game. For example, conditional questions that jump a person to a certain question/section based on their answer, or a choice eliminator feature, where certain options are automatically removed from the list once an X number of people has selected it (like volunteer spots, or pick-up times). There are ways to work around this for sure, but we usually end up using another Form builder for specific and more complex needs like that. Lastly, it would be great if Google developed more common templates within Spreadsheets that companies might use. They have a few for task/project management, very simple budget tracking, but nothing complex. They probably assume businesses will have someone developing complex spreadsheets, or that we can utilize a different program, but if they had more templates designed for small businesses, schools, etc, I'm sure smaller companies would find them very helpful. As it is, you can probably find whatever template you need by doing some research on YouTube or the internet. Review Source VR Verified Reviewer Ghostwriter Writing and Editing Used the software for: 1-2 years ### "The best in the business" February 16, 2025 5.0 I have nothing but great things to say about it. All aspects of my business are covered by Workspace's offering. Everything is covered, down to signing documents electronically, which is a big deal for me as I sign non-disclosure agreements on a regular basis. Pros As a writer and freelancer, Google Workspace is an absolute saver. From having a personalized company email to Meet, which allows me to have longer video meetings with clients, to Drive which stores all my work, to Docs which allows me to collaborate with clients in real-time and its even better now with Gemini integrated across various products. I can't say enough good things about it. Cons Honestly, I have zero complaints thus far. I use and enjoy Workspace on a daily basis. Review Source NK Nick K. IT Manager Commercial Real Estate Used the software for: 2+ years ### "Google Workspace - Great to way to start with basic IT" July 15, 2025 5.0 I have been a GW admin since 2013. I have seen the product grow (and change names) so much through the years. Pros I like how easy GW makes it to setup email, docs and calendars for small companies. You can get going in minutes and all of the tools are top notch. Cons Once you have many users and upgrade your GW tier, it can get expensive. I also don't like how it charges more and more for more advanced security features. Review Source KNM Kristofer Neil M. Senior IT Specialist Staffing and Recruiting Used the software for: 2+ years ### "Most user friendly and for quick setup" May 9, 2025 4.0 I been using google workspace for 10yrs with different company and it was easy to setup from the scratch and managed devices and users especially chromebook. Pros it was easy to setup and it has google credentials provider for windows it was easy additional device security. Cons google chat spaces should have "seen" indicator to know that the recepient read it already. Review Source Matt S. Activation Manager Entertainment Used the software for: 6-12 months ### "The standard for work tools" January 28, 2026 5.0 I love the layout of all the apps and will continue advocating for its use across all of our departments. Pros I love how interconnected it is with every major work app ever. It connect to Microsoft perfectly, and is so easy to use. Cons It takes some work to integrate, but it works so well with everything. Once you get set up and integrated, you won't want to go back. Review Source KJ Kira J. Copywriter Marketing and Advertising Used the software for: 2+ years ### "Great for immediate use, but difficult to embrace new tools." July 7, 2025 4.0 I've used it for five years and when I've had questions about the tools or features it has been really easy to find how-tos. When I've browsed other apps and features, I've been overwhelmed. Pros Great communication, and generally easy to find tools. I like the communication that I get from google. Cons I know it does more than I am using it for, but it feels complicated to figure out what to use. Wish I had recommendations of what features to implement. Review Source TB Tony B. Supervisor Environmental Services Used the software for: 2+ years ### "Workspace great!" December 24, 2025 5.0 I have been using it for a few years now. It’s streamlined and easy to use. All functions are in one area. Pros Google workspace is great. It has all the apps needed to do my job. Mail, sheets, documents, etc. One stop shop. Cons I can’t find much about it I did not like. Sometimes the apps they suggest when opening a file don’t work with my system. Review Source sH sohail H. Applications and Packaging Specialist Airlines/Aviation Used the software for: 1-2 years ### "Google Workspace is awesome" June 4, 2025 5.0 My overall experience has been great and love all the features. I would recommend Google workspace to anyone looking for a stable cloud platform Pros Our company recently transsitioned from on-premises Exchange to Google Workspace. I love the fact that we have the ability to launch browser and just sign in once to access email, chats, calendar, meetings and drive. Cons Nothing. I think Google has done a really great job with all features under one umbrella so that all features are accessbile under one workspace Switched from [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/) We wanted to move to a cloud solution and Google Workspace offered all of the features for seamless transition. Review Source MA Mario A. Senior Recruiter Real Estate Used the software for: 2+ years ### "Underachieving pioneer" March 19, 2025 4.0 I'd confidently rate Google Workspace a solid 7.5 out of 10. From a development perspective, I believe there was room for improvement in the design and usability of the Teams chat feature. This oversight in development ultimately contributed to the rise of several competing workspaces ( for e.g Slack) with a larger market share. Pros How user-friendly it is to create Google forms. Cons The chat feature is very basic and cumbersome, especially if you're part of several teams, making it difficult to manage conversations efficiently and stay organized. Review Source CB Christoph B. COO Hospitality Used the software for: 2+ years ### "Easy company wide solution enhancing collaboration" August 11, 2025 4.0 Easy one size fits all solution which can be rolled out for the entire company. Usage rights and collaboration make it a self explanatory work suite. Pros Its an easy to work with solution for almost all departments of a company. Key benefit is the integratability and the collaboration across documents (file sharing, cloud storage making docs accessible, commenting and reminder functions). Cons The features within each of the different G-suite products sometimes lag behind some of the leading / more distinct products (e.g. graphs, calculation, modeling) Review Source PT Pamela T. Realtor Real Estate Used the software for: 2+ years ### "Excellent program to use!" October 4, 2025 5.0 Over all experience has been amazing! I’m so glad I chose to use this program. It was helped me streamline my business. Pros I love how easy it is to use. I love all of the options that are available. The customer support, if ever needed, is awesome. Cons I had a little difficulty signing in at first. However, that could have been a user error! Other than that, everything was good. Review Source Richard L. CEO Packaging and Containers Used the software for: 1-2 years ### "Powerful and dominant platform needs a contender" January 11, 2026 5.0 I like it I think the best way to incorporate your productivity items but the sad news is who else is there to counter Google? Pros Being actively integrating all functional roles, such as pages data tabs together to make an overall experience worse while. Cons It would be very hard for someone to escape the Google community because all of the technologies has been created into this platform Review Source LB Lisa B. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Google Workspace" March 3, 2026 5.0 Very easy to use overall with a good user interface and program optionality. Minimal issues with usage. Pros Google workspace is super versatile and useful for my business in terms of communication, projects and storage options. Cons I am constantly getting bombarded with upsale options for more storage or more business features that are not what I need Review Source AP AARYAN P. COMMERICAL REP Insurance Used the software for: 2+ years ### "HOW GOOGLE WORKSPACE HAS MADE MY LIFE EASIER" July 21, 2025 4.0 OVERALL I REALLY ENJOY IT I USED IT IN COLLEGE, WORK AND PERSONAL LIFE FOR ANYTHING AND EVERYTHING THEY HAVE DEFIENTLY BEEN GREAT. Pros I REALLY LIKE HOW EASY TO USE GOOGLE WORKSPACE IS. I USE DIFFRENT PLATFORMS LIKE SHEETS, DOCS, SLIDES ETC... AND TO SAY THEY HAVE MADE MY WORK LIFE EASIER IS A UNDERSTATEMENT. Cons SOMETIMES ITS HARDER WHEN ALOT OF JOBS AND COMPANIES ARE MICROSOFT BASED AND TRANSFERING KEY DATA. ALSO WHEN DOWLOADS HAPPEN THEY OPEN IN MICROSOFT Review Source MA Mahatma A. Director of Marketing Construction Used the software for: 1-2 years ### "Google Workspace's Capabilities are Super Excellent" July 29, 2025 5.0 Pros I like how super excellent Google Workspace has been. It has been so reliable, easy to implement and collaborative. The customer support team is so amazing. Cons Google Workspace has been so amazing to use. All the features of Google Workspace has been fantastic and flawless. Review Source ENM Edmin Nomer M. Benefits Consulting Analyst Health, Wellness and Fitness Used the software for: 1-2 years ### "One stop for all your working needs." April 18, 2025 5.0 It's a fantastic, integrated toolkit that's become essential for me. Docs, Sheets, Calendar, Gmail, Drive, Meet – they all work together seamlessly, making everything efficient and accessible. It keeps me organized and helps me collaborate smoothly. Big thumbs up from me! Pros The best part of Google Workspace was the seamless integration of essential tools like Gmail, Calendar, and Drive. It made collaborating and staying organized incredibly easy and efficient. Cons Honestly, the things that bugged me a bit about Google Workspace were mostly around needing to be online all the time – the offline stuff just wasn't as good. I also had some of those typical cloud worries about keeping my data secure. Plus, it took me a little while to get the hang of things coming from other software. And every now and then, trying to get it to play nice with programs that weren't Google's was a bit of a pain. Review Source YB Yuri B. HR Construction Used the software for: 1-2 years ### "GOOGLE WORKSPACE" March 14, 2026 5.0 Overall i have used this a lot and its great and its very easy. I even use it for school and work. Its great Pros The Pros of Google Workspace is that its a very easy program to use and it a great work experience to use. Cons The Cons of Google workspace i really don't have any. The system is self explanatory and its really easy to use. Review Source GA Georgina A. Content creator Information Services Used the software for: 2+ years ### "Not my favourite " April 29, 2025 4.0 I've been using workspace for over 5 years. Google adds new rules and is on-time for billing but never on-time for solving billing issues . Pros Access to other Google features API, Google enterprise features like cloud storage Cons It can get complicated when creating the organisation. Not that great for networking. Review Source WK Whitney K. US RATER Telecommunications Used the software for: 2+ years ### "Connect, Message, Respond, Relax" January 28, 2025 5.0 Overall, Google Workspace has streamlined the process of not just keeping in touch with people day to day, but also connecting with important new contacts. One of the latest features I have found quite useful is being able to take notes on specific emails and have that on the side. It would be nice if there would be an indicator on the main email inboxes which messages have notes attached to them however. Pros That even having been a user for years, I am still discovering new-to-me very useful tools that I can take advantage of even in my day to day life. Cons Sometimes It feels like it is overly complicated. Too many buttons and things to choose from that don't always have clear purpose without doing some searching. Review Source NT Nick T. Assistant Property Manager Real Estate Used the software for: 1-2 years ### "Google Me This!" January 23, 2025 5.0 I used Google Workspace for about a year and a half. It was my introduction to the professional world. I loved it because it was SO easy to navigate. The most user-friendly platform I've ever used. I didn't need a tutorial to understand. I already understood it (and I never used it before). Pros All of the workspace (Gmail, drive, docs, sheets, slides, chat) were so accessible between each other, and how you can work on all of them at the same time. Cons Not too many cons. Everything ran smoothly. Every now and then you have to clear your data, cache, and cookies to get it to run smoother. Super easy though. Review Source Musonda K. CSO Airlines/Aviation Used the software for: 2+ years ### "Save on time with the ease of use" January 27, 2026 5.0 Pros Easy to use and manage my work efficiently which made me save on much needed time. This allows me to attend to more clients in my time. Cons So far nothing to report as negative and is my go to application whenever working and creating and saving documents Review Source RS Robert S. manager Health, Wellness and Fitness Used the software for: 1-2 years ### "User friendly with lots of features.." March 26, 2025 5.0 Excellent. Very affordable for a small businesses. It's great to have everything integrated. Pros Excellent comprehensive group of office apps. HIPAA compliant and user friendly. Now has AI tools. Cons Not 100% compatible with Microsoft office. Alternatives considered [OneDrive](https://www.capterra.com/p/161304/OneDrive/) Reason for choosing Google Workspace Users were already using the Google ecosystem so the learning curve was minimal. It was also very affordable. Review Source ML Malachi L. Director of African Leadership Programs Non-Profit Organization Management Used the software for: 2+ years ### "Our collaboration got a boost for this toolset." June 4, 2025 5.0 On whole its good for our not for profit. It’s an inexpensive, robust suite for communication and collaboration that’s the lifeblood of our work. Helps us run Leadership Programs Just a few quirks, but it is really helpful. Pros what I like most about Google Workspace is how well everything works together. Running African Leadership Programs, GMail, Calendar and Drive are a must. It is just so easy to collaborate, especially as our teams are in different locations. It feels like a real hub of communication. Cons I hate how the storage seems to fill up so fast, what with all our documents and media. It feels as though I always have to be managing space, and to be honest, the offline functionality can be a bit clunky at times. That's a real pain if you're working somewhere with dodgy internet. Review Source VR Verified Reviewer Admin Facilities Services Used the software for: 1-2 years ### "Continue to provide a free option" August 28, 2025 4.0 Good while I used it for my domain. Set up was easy and access to google services make it also extremely versatile. Pros Affordable for small businesses. However I still prefer the free version of workspace for 5 users. Easy to add and a central place to manage all the users , drives Cons Suddenly shifted to paid membership without a option for existing users to migrate so I had to spend a lot of time finding an alternative Alternatives considered [Zoho Workplace](https://www.capterra.com/p/233604/Zoho-Workplace/) Reason for choosing Google Workspace I didn’t choose workspace over this. I changed to Zoho but I still liked Google workspace . I switched for free version Review Source RL Rebecca L. Insights Specialist Retail Used the software for: 1-2 years ### "Decent, reliable toolset for every day work, although lacking more advanced features" September 23, 2025 5.0 Pros The whole Google workspace is so easy to use and learn, and integrates will with other tools. The file management and sharing options are not fancy, but does what is needed almost all of the time. Cons There are some very basic features that are missing from Google Workspace which would be nice to have as a quality of life feature. For example ability to filter by various file attributes in Google Drive, or being able to duplicate calendar entries. It feels like these tools do not improve much with time, they are simply maintained by Google. Review Source Similar Products Featured